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Glossary of Statistical Terms

“Mean absolute error (MAE, notated as ∆ here)”: A measure of the average absolute difference between observed and predicted values, used to evaluate the accuracy of predictive models.
“Cohen’s d (d)”: A measure of effect size used to assess the magnitude of the difference between two groups or variables.
“Mean (x̄)”: The average of a set of values, calculated by adding up all the values and dividing by the total count.
“Sample size (n)”: The number of observations or data points, which influences the power of statistical tests and the precision of estimates.
“P value (p)”: The probability of observing a result as extreme as, or more extreme than, the data, assuming there is a difference between the two groups.
“Percentage difference (%Δ)”: A measure used to describe the relative difference between two values as a percentage of their average.
“Standard deviation (s)”: A measure of the amount of variation or spread in a dataset, with larger values indicating more variability and smaller values indicating less variability.
“Weighting”: A statistical technique used to adjust survey results to reflect the true distribution of a population, taking into account factors such as age, gender, and other relevant characteristics.

LGA↺	Benchmark (BM)↺	Segment↺	Period↺	Weighting↺

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1. Assets2. Services3. Initiatives4. Engagement5. Wellbeing6. Overall

*Asset*	*Score* *n=503*	*Word Cloud*
*Comparison Segment (CS):*	1 = Very dissatisfied (0%) 5 = Very satisfied (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
Libraries s=0.62 *Recommendations*1. Increase funding: Allocate more funds to libraries to improve their infrastructure, resources, and services. This can include purchasing new books, technology, and equipment, as well as hiring more staff and providing better training. 2. Update technology: Ensure that libraries have up-to-date technology, including computers, software, and internet access. This will enable patrons to access digital resources and services, such as e-books, online databases, and research tools. 3. Expand digital resources: Invest in expanding the library's digital collection, including e-books, audiobooks, and online databases. This will provide patrons with a wider range of resources and make it easier for them to access information. 4. Improve physical spaces: Renovate and modernize library buildings to create welcoming, comfortable, and accessible spaces for patrons. This can include updating furniture, improving lighting, and creating designated areas for different activities, such as quiet study spaces and collaborative work areas. 5. Offer diverse programming: Develop and promote a variety of programs and events that cater to different age groups, interests, and needs. This can include workshops, classes, book clubs, author talks, and cultural events. 6. Strengthen community partnerships: Collaborate with local schools, businesses, and organizations to develop joint programs and initiatives that benefit the community. This can include literacy programs, job training workshops, and cultural events. 7. Increase outreach efforts: Develop targeted outreach strategies to engage underserved populations, such as low-income families, seniors, and immigrants. This can include offering programs and services in different languages, partnering with community organizations, and providing transportation to the library. 8. Promote library services: Increase awareness of the library's resources and services through marketing and public relations efforts. This can include creating a strong online presence, utilizing social media, and developing promotional materials. 9. Foster a culture of learning and innovation: Encourage staff to continually learn and develop new skills, and provide opportunities for professional development. This can help ensure that library staff are knowledgeable and equipped to meet the changing needs of patrons. 10. Evaluate and assess services: Regularly evaluate the library's services and programs to determine their effectiveness and identify areas for improvement. This can include conducting surveys, analyzing usage data, and seeking feedback from patrons and community members.	Click to Open: Comments n=10 Click to Open: Crosstabs s=0.91 Click to Open: Heat Map s=0.63 Click to Open: Importance Analyses ∆=0.00 1: 1.7% of respondents (n=8) 2: 3.1% of respondents (n=15) 3: 12.4% of respondents (n=60) 4: 35.1% of respondents (n=170) 5: 22.3% of respondents (n=108)3.98 ±0.09 (74.6% ±1.8) n=361 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Beaches and coastal areas s=0.65 *Recommendations*1. Regular maintenance and cleaning: Local governments should ensure that beaches and coastal areas are regularly cleaned and maintained. This includes removing trash, debris, and seaweed, as well as maintaining public facilities such as restrooms, showers, and changing areas. 2. Erosion control and coastal protection: Implement measures to prevent and mitigate coastal erosion, such as dune restoration, beach nourishment, and the construction of seawalls or other protective structures. 3. Environmental conservation: Protect and preserve coastal ecosystems, such as dunes, wetlands, and mangroves, which provide important habitats for wildlife and help to maintain the natural beauty of the area. 4. Water quality monitoring and improvement: Regularly test and monitor water quality at beaches and coastal areas, and take necessary steps to improve water quality, such as reducing pollution from stormwater runoff and wastewater discharges. 5. Public education and awareness: Educate the public about the importance of protecting and preserving beaches and coastal areas, and encourage responsible behavior, such as not littering, respecting wildlife, and adhering to local regulations. 6. Sustainable development: Ensure that any new development in coastal areas is sustainable and does not negatively impact the environment or the quality of the beaches. 7. Access and amenities: Improve public access to beaches and coastal areas by providing adequate parking, walkways, and signage. Additionally, provide amenities such as shaded areas, benches, and picnic facilities to enhance the visitor experience. 8. Safety measures: Ensure the safety of beachgoers by providing lifeguard services, implementing safety regulations, and posting warning signs for potential hazards such as rip currents or dangerous marine life. 9. Community engagement: Involve local residents and stakeholders in the planning and decision-making process for beach and coastal area improvements, and encourage volunteer efforts for beach cleanups and other conservation initiatives. 10. Tourism management: Promote sustainable tourism practices in coastal areas, such as limiting the number of visitors during peak seasons, implementing eco-friendly accommodations and activities, and encouraging tourists to respect the environment and local communities.	Click to Open: Comments n=25 Click to Open: Crosstabs s=1.15 Click to Open: Heat Map s=0.78 Click to Open: Importance Analyses ∆=0.00 1: 4.6% of respondents (n=25) 2: 7.4% of respondents (n=40) 3: 9.4% of respondents (n=51) 4: 29.9% of respondents (n=162) 5: 15.1% of respondents (n=82)3.66 ±0.12 (66.4% ±2.2) n=360 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Landfills and waste management facilities s=0.64 *Recommendations*1. Implement waste reduction and recycling programs: Encourage residents and businesses to reduce waste generation and recycle more by providing incentives, education, and convenient recycling facilities. This will help divert waste from landfills and extend their lifespan. 2. Upgrade landfill infrastructure: Invest in modern landfill design and engineering, including proper liners, leachate collection systems, and gas collection systems to minimize environmental impacts and ensure compliance with regulations. 3. Improve waste collection and transportation: Ensure efficient and environmentally friendly waste collection and transportation systems, including the use of cleaner fuel vehicles and optimized collection routes. 4. Implement waste-to-energy technologies: Explore the feasibility of converting waste into energy through technologies such as anaerobic digestion, gasification, or incineration. This can help reduce the volume of waste sent to landfills and generate renewable energy. 5. Enhance landfill monitoring and management: Regularly monitor landfill operations to ensure compliance with environmental regulations and identify areas for improvement. Implement best practices in landfill management, such as daily cover, proper compaction, and regular maintenance. 6. Engage the community: Involve local residents and businesses in waste management decision-making processes and educate them about the importance of waste reduction, recycling, and proper disposal. 7. Develop a comprehensive waste management plan: Create a long-term waste management strategy that includes goals for waste reduction, recycling, and disposal, as well as plans for future landfill capacity and waste management infrastructure. 8. Encourage public-private partnerships: Collaborate with private sector companies to develop innovative waste management solutions and technologies, and leverage their expertise and resources. 9. Monitor and enforce waste management regulations: Ensure that waste generators, transporters, and disposal facilities comply with local and national waste management regulations, and impose penalties for non-compliance. 10. Invest in research and development: Support research and development efforts to identify new waste management technologies and practices that can help improve the efficiency and sustainability of local waste management systems.	Click to Open: Comments n=19 Click to Open: Crosstabs s=1.03 Click to Open: Heat Map s=0.65 Click to Open: Importance Analyses ∆=0.00 1: 2.6% of respondents (n=15) 2: 6.9% of respondents (n=39) 3: 14.6% of respondents (n=83) 4: 29.2% of respondents (n=166) 5: 12.9% of respondents (n=73)3.65 ±0.10 (66.2% ±1.9) n=376 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Art galleries and museums s=0.63 *Recommendations*1. Increase funding: Allocate more funds to art galleries and museums to improve their infrastructure, expand their collections, and support new exhibitions and programs. 2. Collaborate with artists and curators: Work closely with local artists, curators, and art organizations to develop engaging and relevant exhibitions and programs that reflect the community's interests and needs. 3. Improve accessibility: Ensure that art galleries and museums are accessible to all members of the community, including those with disabilities, by providing ramps, elevators, and other accommodations. 4. Offer diverse programming: Develop a wide range of programs and events that cater to different age groups, interests, and cultural backgrounds, such as workshops, lectures, film screenings, and performances. 5. Engage the community: Encourage community involvement and participation in art galleries and museums by hosting events, such as open houses, community days, and volunteer opportunities. 6. Enhance marketing and promotion: Utilize various marketing channels, such as social media, local newspapers, and radio stations, to promote exhibitions, events, and programs at art galleries and museums. 7. Foster partnerships: Establish partnerships with local schools, universities, and other cultural institutions to create joint programs and share resources. 8. Invest in technology: Incorporate technology into exhibitions and programs, such as interactive displays, virtual tours, and mobile apps, to enhance the visitor experience and attract a wider audience. 9. Provide professional development opportunities: Offer training and professional development opportunities for staff and volunteers to improve their skills and knowledge in areas such as customer service, exhibition design, and art education. 10. Evaluate and adapt: Regularly assess the effectiveness of exhibitions, programs, and services, and make necessary adjustments based on feedback from visitors and the community.	Click to Open: Comments n=12 Click to Open: Crosstabs s=0.87 Click to Open: Heat Map s=0.64 Click to Open: Importance Analyses ∆=0.00 1: 1.6% of respondents (n=8) 2: 3.4% of respondents (n=17) 3: 21.7% of respondents (n=110) 4: 30.2% of respondents (n=153) 5: 9.1% of respondents (n=46)3.63 ±0.09 (65.9% ±1.7) n=334 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Parks and open space s=0.58 *Recommendations*1. Regular maintenance and cleanliness: Ensure that parks and open spaces are well-maintained, clean, and safe for public use. This includes regular mowing of grass, trimming of trees and bushes, and removal of litter and debris. 2. Upgrade facilities and amenities: Invest in improving existing facilities such as playgrounds, sports courts, restrooms, and picnic areas. Provide amenities like benches, water fountains, and trash receptacles to make the space more user-friendly. 3. Accessibility and inclusivity: Ensure that parks and open spaces are accessible to all members of the community, including those with disabilities. This may involve installing ramps, accessible pathways, and inclusive play equipment. 4. Enhance greenery and landscaping: Plant more trees, shrubs, and flowers to improve the overall aesthetic appeal of the park and provide shade and habitat for wildlife. Consider incorporating native plants and sustainable landscaping practices. 5. Develop recreational programs and events: Organize community events, sports leagues, and recreational programs to encourage residents to use and enjoy the parks and open spaces. 6. Promote safety and security: Work with local law enforcement to ensure that parks and open spaces are safe and secure for all users. This may involve increased patrols, improved lighting, and the installation of security cameras. 7. Encourage community involvement: Engage local residents and community groups in the planning, design, and maintenance of parks and open spaces. This can help foster a sense of ownership and pride in the community's green spaces. 8. Improve connectivity and access: Develop a network of walking and biking trails that connect parks and open spaces to residential areas, schools, and other community facilities. This can encourage more people to use and enjoy these spaces. 9. Secure funding and resources: Identify and pursue funding opportunities, such as grants and partnerships, to support the improvement and maintenance of parks and open spaces. 10. Develop a comprehensive parks and open space plan: Work with community stakeholders to develop a long-term plan for the improvement, expansion, and management of parks and open spaces. This plan should address current needs and anticipate future growth and changing demographics.	Click to Open: Comments n=24 Click to Open: Crosstabs s=1.08 Click to Open: Heat Map s=0.78 Click to Open: Importance Analyses ∆=0.00 1: 3.7% of respondents (n=19) 2: 5.6% of respondents (n=29) 3: 16.4% of respondents (n=85) 4: 26.1% of respondents (n=135) 5: 13.5% of respondents (n=70)3.62 ±0.11 (65.4% ±2.1) n=338 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Halls and community centres s=0.53 *Recommendations*1. Renovate and modernize facilities: Local governments can invest in upgrading and modernizing community centres and halls to make them more attractive and functional. This may include improving accessibility for people with disabilities, updating technology and equipment, and enhancing the overall appearance of the facilities. 2. Offer diverse programming: Local governments can work with community organizations and residents to develop a wide range of programs and activities that cater to different age groups, interests, and cultural backgrounds. This may include classes, workshops, recreational activities, cultural events, and support groups. 3. Promote community involvement: Encourage community members to get involved in the planning, management, and operation of community centres and halls. This can help ensure that the facilities are meeting the needs of the community and foster a sense of ownership and pride among residents. 4. Improve marketing and communication: Local governments can invest in marketing and communication efforts to raise awareness about the programs and services offered at community centres and halls. This may include creating a user-friendly website, utilizing social media, and distributing promotional materials throughout the community. 5. Foster partnerships: Local governments can collaborate with other organizations, businesses, and community groups to provide additional resources, expertise, and funding for community centres and halls. This may include partnering with local schools, libraries, and non-profit organizations to offer joint programming or share resources. 6. Ensure affordability: Local governments can work to ensure that community centres and halls are affordable and accessible to all residents by offering sliding scale fees, subsidies, or free programming for those in need. 7. Regularly assess and evaluate: Local governments should regularly assess the needs of the community and evaluate the effectiveness of community centres and halls in meeting those needs. This may involve conducting surveys, hosting community meetings, and analyzing usage data to identify areas for improvement and growth. 8. Invest in staff and volunteers: Local governments can invest in the training and development of staff and volunteers who work at community centres and halls. This may include providing professional development opportunities, recognizing and rewarding outstanding contributions, and creating a supportive work environment. 9. Prioritize safety and security: Local governments should ensure that community centres and halls are safe and secure spaces for all users. This may involve implementing security measures, such as surveillance cameras and alarm systems, as well as developing and enforcing policies and procedures related to safety and conduct. 10. Create welcoming and inclusive spaces: Local governments can work to create welcoming and inclusive environments at community centres and halls by incorporating diverse cultural elements, artwork, and signage, as well as ensuring that staff and volunteers are trained in cultural sensitivity and inclusivity.	Click to Open: Comments n=15 Click to Open: Crosstabs s=0.96 Click to Open: Heat Map s=0.64 Click to Open: Importance Analyses ∆=0.00 1: 2.2% of respondents (n=11) 2: 5.9% of respondents (n=29) 3: 19.8% of respondents (n=98) 4: 26.9% of respondents (n=133) 5: 8.7% of respondents (n=43)3.54 ±0.11 (63.4% ±1.9) n=314 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Water and sewerage system s=0.47 *Recommendations*1. Assess the current system: Conduct a thorough assessment of the existing water and sewerage system to identify areas that need improvement, such as outdated infrastructure, leaks, and inefficiencies. 2. Develop a comprehensive plan: Create a long-term plan for improving the water and sewerage system, including goals, timelines, and budget estimates. This plan should prioritize projects based on their potential impact on public health, environmental protection, and overall system efficiency. 3. Secure funding: Identify and secure funding sources for the planned improvements, which may include local, state, or federal grants, loans, or bonds. Engage with stakeholders and the community to build support for the necessary investments. 4. Upgrade infrastructure: Replace or repair aging pipes, pumps, and treatment facilities to reduce leaks, improve water quality, and increase system capacity. This may also involve adopting new technologies, such as smart meters and advanced treatment processes, to enhance system efficiency and performance. 5. Implement water conservation measures: Encourage water conservation through public education campaigns, incentives for water-saving appliances, and tiered pricing structures that charge higher rates for excessive water use. 6. Improve stormwater management: Implement green infrastructure projects, such as rain gardens, permeable pavement, and green roofs, to reduce stormwater runoff and decrease the burden on the sewerage system. 7. Enhance system monitoring and maintenance: Regularly inspect and maintain the water and sewerage system to identify and address issues before they become major problems. This may involve using remote sensing technology and data analytics to monitor system performance in real-time. 8. Strengthen regulations and enforcement: Ensure that local ordinances and regulations related to water and sewerage systems are up-to-date and enforced, including requirements for new developments to connect to the system and adhere to water efficiency standards. 9. Engage the community: Involve residents and businesses in the planning and decision-making process for water and sewerage system improvements. This can help build public support for necessary investments and encourage water conservation efforts. 10. Collaborate with regional partners: Work with neighboring municipalities and regional agencies to share resources, expertise, and best practices for managing water and sewerage systems. This can lead to more efficient and cost-effective solutions for all parties involved.	Click to Open: Comments n=21 Click to Open: Crosstabs s=1.12 Click to Open: Heat Map s=0.60 Click to Open: Importance Analyses ∆=0.00 1: 5.2% of respondents (n=27) 2: 4.8% of respondents (n=25) 3: 18.1% of respondents (n=94) 4: 23.1% of respondents (n=120) 5: 10.6% of respondents (n=55)3.47 ±0.12 (61.8% ±2.2) n=321 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Public toilets and amenities s=0.45 *Recommendations*1. Regular maintenance and cleaning: Ensure that public toilets and amenities are cleaned and maintained regularly to provide a hygienic and pleasant environment for users. This includes restocking toilet paper, soap, and hand towels, as well as emptying trash bins. 2. Upgrade facilities: Invest in upgrading existing public toilets and amenities to modern standards, including installing energy-efficient lighting, water-saving fixtures, and touchless faucets and flush systems to reduce the spread of germs. 3. Accessibility: Ensure that public toilets and amenities are accessible to all users, including those with disabilities. This may involve installing ramps, handrails, and wider doorways, as well as providing accessible toilet stalls and sinks. 4. Signage and wayfinding: Install clear and visible signage to help users locate public toilets and amenities easily. This may include directional signs, maps, and information on opening hours and facilities available. 5. Safety and security: Implement measures to improve the safety and security of public toilets and amenities, such as installing CCTV cameras, providing adequate lighting, and employing security personnel or attendants. 6. Education and awareness: Promote good hygiene practices and responsible use of public toilets and amenities through educational campaigns, signage, and public announcements. 7. Feedback and monitoring: Establish a system for users to provide feedback on the cleanliness and functionality of public toilets and amenities. This can help identify areas for improvement and ensure that issues are addressed promptly. 8. Design and aesthetics: Improve the design and aesthetics of public toilets and amenities to create a more inviting and pleasant environment for users. This may include incorporating local art, using attractive materials and finishes, and providing landscaping or greenery. 9. Family-friendly facilities: Provide family-friendly facilities, such as baby changing stations, child-sized toilets, and private nursing areas for mothers. 10. Public-private partnerships: Collaborate with private businesses and organizations to improve public toilets and amenities, such as partnering with local businesses to maintain and clean facilities or working with non-profit organizations to provide additional resources and support.	Click to Open: Comments n=24 Click to Open: Crosstabs s=1.08 Click to Open: Heat Map s=0.72 Click to Open: Importance Analyses ∆=0.00 1: 4.4% of respondents (n=27) 2: 6.9% of respondents (n=42) 3: 14.6% of respondents (n=89) 4: 27.3% of respondents (n=167) 5: 8.2% of respondents (n=50)3.46 ±0.11 (61.4% ±1.9) n=375 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Sports and recreation facilities s=0.45 *Recommendations*1. Assess the current state of facilities: Conduct a thorough assessment of the existing sports and recreation facilities to identify areas that need improvement, expansion, or renovation. This can be done through surveys, site visits, and consultations with stakeholders such as local sports clubs, schools, and community members. 2. Develop a strategic plan: Based on the assessment, create a comprehensive strategic plan that outlines the goals, objectives, and priorities for improving sports and recreation facilities. This plan should include timelines, budgets, and potential funding sources. 3. Allocate funding: Allocate sufficient funding for the improvement of sports and recreation facilities in the local government budget. This may involve reallocating funds from other areas or seeking external funding sources such as grants, sponsorships, or partnerships with private organizations. 4. Engage the community: Involve the community in the decision-making process by holding public consultations, workshops, and meetings to gather input and feedback on proposed improvements. This will help ensure that the improvements align with the needs and preferences of the community. 5. Upgrade existing facilities: Renovate and modernize existing sports and recreation facilities to meet current standards and accessibility requirements. This may include installing new equipment, improving lighting, resurfacing playing fields, and updating locker rooms and restrooms. 6. Build new facilities: Construct new sports and recreation facilities to accommodate the growing needs of the community. This may involve building new sports fields, gymnasiums, swimming pools, or skate parks. 7. Improve accessibility: Ensure that all sports and recreation facilities are accessible to people of all ages and abilities. This may involve installing ramps, elevators, and accessible restrooms, as well as providing adaptive sports equipment and programming. 8. Promote usage: Encourage community members to use sports and recreation facilities by offering affordable and diverse programming, hosting events and tournaments, and promoting the facilities through marketing and outreach efforts. 9. Maintain facilities: Regularly maintain and repair sports and recreation facilities to ensure they remain safe, clean, and functional. This may involve routine inspections, cleaning, and repairs, as well as addressing any safety concerns or issues that arise. 10. Evaluate and adjust: Continuously evaluate the effectiveness of the improvements made to sports and recreation facilities and make adjustments as needed. This may involve conducting regular surveys, gathering feedback from users, and monitoring usage data to identify areas for further improvement.	Click to Open: Comments n=17 Click to Open: Crosstabs s=1.09 Click to Open: Heat Map s=0.65 Click to Open: Importance Analyses ∆=0.00 1: 3.9% of respondents (n=24) 2: 8.1% of respondents (n=50) 3: 14.3% of respondents (n=88) 4: 26.2% of respondents (n=161) 5: 8.8% of respondents (n=54)3.45 ±0.11 (61.3% ±1.9) n=377 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Boat ramps and jetties s=0.44 *Recommendations*1. Regular maintenance and inspection: Local governments should ensure that boat ramps and jetties are regularly inspected for any damage or wear and tear. This includes checking for cracks, corrosion, and loose or missing parts. Regular maintenance, such as cleaning, painting, and repairing any damage, will help to extend the life of these facilities and ensure they remain safe for users. 2. Upgrade and modernize facilities: Local governments should consider upgrading and modernizing boat ramps and jetties to improve their functionality and safety. This may include installing non-slip surfaces, improving lighting, adding handrails, and widening ramps to accommodate larger boats. 3. Improve accessibility: Ensuring that boat ramps and jetties are accessible to all users, including those with disabilities, is essential. Local governments should consider installing ramps, handrails, and other accessibility features to make it easier for everyone to use these facilities. 4. Expand capacity: If boat ramps and jetties are frequently overcrowded, local governments should consider expanding their capacity by adding additional ramps or extending existing ones. This will help to reduce wait times and improve the overall user experience. 5. Enhance safety features: Local governments should prioritize safety when improving boat ramps and jetties. This may include installing safety signage, adding life rings or other safety equipment, and ensuring that emergency contact information is clearly displayed. 6. Improve surrounding amenities: To enhance the overall experience for users, local governments should consider improving the amenities surrounding boat ramps and jetties. This may include adding parking spaces, restrooms, picnic areas, and other facilities that make it more convenient and enjoyable for users. 7. Engage with the community: Local governments should engage with the boating community to gather feedback and suggestions for improvements. This can help to ensure that any changes made to boat ramps and jetties are in line with the needs and preferences of users. 8. Secure funding: Improving boat ramps and jetties can be expensive, so local governments should explore various funding options, such as grants, partnerships with private organizations, or user fees, to help cover the costs of these improvements. 9. Promote responsible use: Local governments should promote responsible use of boat ramps and jetties by providing educational materials and signage about proper boating etiquette, safety, and environmental stewardship. 10. Monitor and evaluate improvements: After making improvements to boat ramps and jetties, local governments should monitor their usage and gather feedback from users to evaluate the effectiveness of these changes. This will help to inform future improvements and ensure that boat ramps and jetties continue to meet the needs of the community.	Click to Open: Comments n=26 Click to Open: Crosstabs s=1.10 Click to Open: Heat Map s=0.79 Click to Open: Importance Analyses ∆=0.00 1: 4.4% of respondents (n=23) 2: 6.7% of respondents (n=35) 3: 16.8% of respondents (n=88) 4: 23.9% of respondents (n=125) 5: 9.2% of respondents (n=48)3.44 ±0.12 (61.0% ±2.1) n=319 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Lighting and signage s=0.41 *Recommendations*1. Conduct an assessment: The local government should first conduct an assessment of the current lighting and signage situation in the area. This will help identify areas that need improvement, such as poorly lit streets, confusing or outdated signs, and areas with high pedestrian or vehicular traffic. 2. Develop a plan: Based on the assessment, the local government should develop a comprehensive plan to improve lighting and signage. This plan should include specific goals, timelines, and budgets for each improvement project. 3. Engage the community: Involve local residents and businesses in the planning process to ensure that their needs and concerns are addressed. This can be done through public meetings, surveys, and social media engagement. 4. Upgrade lighting: Invest in energy-efficient LED streetlights, which provide better illumination and have a longer lifespan than traditional streetlights. This will not only improve visibility and safety but also save on energy costs in the long run. 5. Improve signage: Replace outdated or damaged signs with new, clear, and easy-to-read signs. Use consistent design elements, such as fonts, colors, and symbols, to create a cohesive and recognizable signage system throughout the community. 6. Enhance pedestrian safety: Install well-lit crosswalks, pedestrian signals, and sidewalk lighting to improve visibility and safety for pedestrians. 7. Implement traffic calming measures: Use signage and lighting to help slow down traffic in residential areas and near schools, parks, and other community spaces. This can include speed limit signs, speed bumps, and pedestrian crossing signs. 8. Maintain and monitor: Regularly inspect and maintain lighting and signage to ensure they remain in good condition and functioning properly. Monitor the effectiveness of the improvements and make adjustments as needed. 9. Seek funding and partnerships: Look for grants, partnerships, and other funding opportunities to help cover the costs of lighting and signage improvements. This can include working with utility companies, local businesses, and community organizations. 10. Communicate progress: Keep the community informed about the progress of lighting and signage improvements through regular updates, public meetings, and social media posts. This will help build support for the projects and demonstrate the local government's commitment to improving the community's safety and appearance.	Click to Open: Comments n=24 Click to Open: Crosstabs s=1.11 Click to Open: Heat Map s=0.67 Click to Open: Importance Analyses ∆=0.00 1: 4.7% of respondents (n=29) 2: 8.2% of respondents (n=51) 3: 12.6% of respondents (n=78) 4: 27.2% of respondents (n=169) 5: 7.7% of respondents (n=48)3.42 ±0.11 (60.4% ±2.0) n=375 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Parking facilities and street parking s=0.30 *Recommendations*1. Conduct a parking study: A comprehensive parking study can help local governments understand the current parking situation, identify issues, and develop data-driven solutions. This may include analyzing parking demand, supply, utilization, and turnover. 2. Implement smart parking technology: Smart parking systems use sensors, cameras, and other technologies to provide real-time information about parking availability. This can help drivers find available parking spaces more quickly, reducing congestion and emissions. 3. Optimize pricing: Dynamic pricing strategies can help manage parking demand by adjusting prices based on factors such as time of day, location, and occupancy. This can encourage more efficient use of parking spaces and reduce congestion. 4. Improve signage and wayfinding: Clear and consistent signage can help drivers find parking facilities more easily, reducing the time spent searching for a space. Wayfinding apps and digital displays can also provide real-time information about parking availability. 5. Encourage alternative modes of transportation: Promoting public transit, biking, and walking can help reduce the demand for parking. Local governments can invest in infrastructure improvements, such as bike lanes and pedestrian-friendly streets, and offer incentives for using public transportation. 6. Develop shared parking strategies: Encouraging shared parking arrangements between businesses and other organizations can help maximize the use of existing parking facilities. This may involve coordinating schedules, creating agreements, and providing signage to direct drivers to available spaces. 7. Increase enforcement: Effective enforcement of parking regulations can help ensure that spaces are used efficiently and fairly. This may involve hiring additional enforcement officers, implementing new technologies, or increasing fines for violations. 8. Create parking benefit districts: Parking benefit districts are areas where a portion of parking revenue is reinvested into local improvements, such as streetscape enhancements, public safety, and maintenance. This can help create more attractive and vibrant neighborhoods while also generating revenue for local governments. 9. Implement residential parking permits: In areas with high demand for on-street parking, residential parking permits can help ensure that residents have access to parking near their homes. This may involve setting aside a certain number of spaces for permit holders or implementing a permit system for specific streets or neighborhoods. 10. Plan for future growth: As communities grow and change, local governments should plan for future parking needs. This may involve updating zoning regulations, investing in new parking facilities, or exploring innovative solutions such as automated parking systems.	Click to Open: Comments n=35 Click to Open: Crosstabs s=1.12 Click to Open: Heat Map s=0.55 Click to Open: Importance Analyses ∆=0.00 1: 5.5% of respondents (n=37) 2: 7.3% of respondents (n=49) 3: 15% of respondents (n=100) 4: 23.7% of respondents (n=158) 5: 6% of respondents (n=40)3.30 ±0.11 (57.5% ±1.9) n=384 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Stormwater and flood control system s=0.29 *Recommendations*1. Assess and update existing infrastructure: Conduct a thorough assessment of the current stormwater and flood control system to identify areas that need improvement, repair, or replacement. This may include updating outdated infrastructure, such as storm drains, culverts, and detention basins. 2. Implement green infrastructure: Green infrastructure, such as rain gardens, bioswales, permeable pavements, and green roofs, can help to reduce stormwater runoff and improve water quality. These natural systems can be integrated into urban planning and development to help manage stormwater more effectively. 3. Increase public awareness and education: Educate the community about the importance of stormwater management and flood control, and encourage residents to take action to reduce their own impact on the system. This may include promoting the use of rain barrels, proper disposal of hazardous materials, and reducing impervious surfaces on private property. 4. Develop a comprehensive stormwater management plan: A comprehensive plan should outline the goals, objectives, and strategies for improving the stormwater and flood control system. This plan should be based on the assessment of the existing infrastructure and should prioritize projects based on their potential impact on reducing flooding and improving water quality. 5. Improve maintenance and inspection practices: Regular maintenance and inspection of stormwater infrastructure can help to identify and address potential issues before they become larger problems. This may include cleaning and repairing storm drains, inspecting detention basins, and ensuring that all infrastructure is functioning properly. 6. Collaborate with neighboring jurisdictions: Stormwater and flooding issues often cross jurisdictional boundaries, so it is important for local governments to work together to address these challenges. This may include sharing resources, coordinating planning efforts, and implementing regional stormwater management strategies. 7. Secure funding and resources: Improving stormwater and flood control systems can be expensive, so it is important for local governments to secure funding and resources to support these efforts. This may include applying for grants, partnering with private organizations, or allocating local funds to support infrastructure improvements. 8. Update regulations and policies: Local governments can update their regulations and policies to better support stormwater management and flood control efforts. This may include adopting stricter stormwater management requirements for new development, implementing floodplain management regulations, and incentivizing the use of green infrastructure. 9. Monitor and evaluate progress: Regularly monitor and evaluate the effectiveness of stormwater management and flood control efforts to ensure that they are achieving their intended goals. This may include tracking key performance indicators, such as the number of flooding incidents, water quality improvements, and the amount of stormwater runoff being managed. 10. Engage stakeholders and involve the community: Engaging stakeholders and involving the community in stormwater management and flood control efforts can help to build support for these initiatives and ensure their long-term success. This may include forming advisory committees, hosting public meetings, and soliciting input from residents and businesses.	Click to Open: Comments n=21 Click to Open: Crosstabs s=1.06 Click to Open: Heat Map s=0.68 Click to Open: Importance Analyses ∆=0.00 1: 4.5% of respondents (n=25) 2: 7.9% of respondents (n=44) 3: 16.5% of respondents (n=92) 4: 23.5% of respondents (n=131) 5: 5% of respondents (n=28)3.29 ±0.12 (57.3% ±2.0) n=320 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Footpaths and cycleways s=0.27 *Recommendations*1. Conduct an assessment: Carry out a thorough assessment of the existing footpaths and cycleways to identify areas that need improvement, such as damaged surfaces, poor lighting, or lack of accessibility for people with disabilities. 2. Develop a comprehensive plan: Create a detailed plan that outlines the necessary improvements, including new footpaths and cycleways, upgrades to existing infrastructure, and better connections between different areas of the community. 3. Allocate funding: Ensure that adequate funding is allocated for the improvement of footpaths and cycleways, either through the local government budget or by seeking grants and other external funding sources. 4. Engage with the community: Involve local residents, businesses, and other stakeholders in the planning process to ensure that their needs and concerns are addressed. This can be done through public meetings, surveys, and online platforms. 5. Implement safety measures: Improve safety for pedestrians and cyclists by installing proper signage, lighting, and traffic calming measures, such as speed bumps and pedestrian crossings. 6. Maintain and repair existing infrastructure: Regularly inspect footpaths and cycleways for damage and carry out necessary repairs to ensure they remain safe and functional. 7. Promote active transportation: Encourage residents to walk and cycle more by organizing events, providing information on the benefits of active transportation, and offering incentives such as bike-sharing programs or discounts for local businesses. 8. Collaborate with other agencies: Work with other government agencies, such as transportation and public works departments, to ensure that footpaths and cycleways are integrated into broader transportation and urban planning initiatives. 9. Monitor and evaluate progress: Regularly assess the effectiveness of improvements to footpaths and cycleways by collecting data on usage, safety, and user satisfaction. Use this information to inform future planning and decision-making. 10. Communicate with the public: Keep residents informed about the progress of footpath and cycleway improvements through regular updates on the local government website, social media, and other communication channels.	Click to Open: Comments n=39 Click to Open: Crosstabs s=1.21 Click to Open: Heat Map s=0.62 Click to Open: Importance Analyses ∆=0.00 1: 6.3% of respondents (n=37) 2: 9.6% of respondents (n=56) 3: 10.6% of respondents (n=62) 4: 22.7% of respondents (n=132) 5: 7.6% of respondents (n=44)3.27 ±0.13 (56.8% ±2.3) n=331 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Camping grounds and caravan parks s=0.23 *Recommendations*1. Regular maintenance and upgrades: Ensure that the camping grounds and caravan parks are well-maintained, clean, and safe. This includes regular inspections, repairs, and upgrades of facilities such as restrooms, showers, and electrical hookups. 2. Improve accessibility: Make sure that the camping grounds and caravan parks are easily accessible for all visitors, including those with disabilities. This may involve installing ramps, widening pathways, and providing accessible restrooms and showers. 3. Enhance amenities: Offer a range of amenities to cater to different types of campers, such as picnic areas, playgrounds, barbecue facilities, and Wi-Fi access. Consider adding or upgrading facilities like laundry rooms, camp kitchens, and dump stations for caravan users. 4. Develop recreational activities: Organize and promote recreational activities within the camping grounds and caravan parks, such as hiking trails, fishing spots, and guided nature walks. This will encourage visitors to stay longer and enjoy the natural surroundings. 5. Provide clear information: Ensure that visitors have access to clear and up-to-date information about the camping grounds and caravan parks, including rules and regulations, fees, and available facilities. This can be done through informative signage, brochures, and a user-friendly website. 6. Encourage eco-friendly practices: Implement environmentally friendly practices within the camping grounds and caravan parks, such as recycling facilities, solar-powered lighting, and water-saving measures. Educate visitors about the importance of preserving the natural environment and encourage them to follow eco-friendly practices during their stay. 7. Enhance security: Ensure that the camping grounds and caravan parks are safe and secure for visitors by installing security cameras, providing well-lit areas, and having staff or security personnel on-site. 8. Engage with the local community: Collaborate with local businesses and organizations to promote the camping grounds and caravan parks and encourage local tourism. This could include partnering with local tour operators, hosting community events, or offering discounts to local residents. 9. Gather feedback: Regularly seek feedback from visitors about their experiences at the camping grounds and caravan parks. This can help identify areas for improvement and ensure that the facilities and services offered meet the needs and expectations of campers. 10. Invest in marketing and promotion: Develop a marketing strategy to promote the camping grounds and caravan parks to potential visitors. This could include creating a strong online presence through social media, search engine optimization, and targeted advertising, as well as attending travel and camping expos to showcase the facilities and services offered.	Click to Open: Comments n=27 Click to Open: Crosstabs s=1.13 Click to Open: Heat Map s=0.56 Click to Open: Importance Analyses ∆=0.00 1: 5.5% of respondents (n=30) 2: 8.4% of respondents (n=46) 3: 15.2% of respondents (n=83) 4: 20.9% of respondents (n=114) 5: 5.7% of respondents (n=31)3.23 ±0.13 (55.8% ±2.2) n=304 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Local roads and bridges s=0.53 *Recommendations*1. Assess the current condition: Conduct regular inspections and assessments of local roads and bridges to identify areas that need improvement or repair. This will help prioritize projects and allocate resources effectively. 2. Develop a comprehensive plan: Create a long-term plan for maintaining and improving local roads and bridges, taking into account factors such as population growth, traffic patterns, and climate change. This plan should include a schedule for regular maintenance, as well as a list of priority projects for improvement. 3. Secure funding: Identify and secure funding sources for road and bridge projects, such as local taxes, state and federal grants, and public-private partnerships. This may involve lobbying for increased funding from higher levels of government or exploring alternative financing options. 4. Implement best practices: Adopt best practices in road and bridge design, construction, and maintenance to ensure that infrastructure is built to last and can withstand the demands of increased traffic and changing weather conditions. 5. Engage the community: Involve local residents and businesses in the planning and decision-making process for road and bridge projects. This can help build support for necessary improvements and ensure that the needs of the community are taken into account. 6. Collaborate with neighboring jurisdictions: Work with neighboring cities and counties to coordinate road and bridge projects, share resources, and develop regional transportation plans. This can help ensure that local infrastructure is well-connected and serves the needs of the broader region. 7. Invest in technology: Utilize technology to improve the efficiency and effectiveness of road and bridge maintenance and construction. This may include using advanced materials, implementing smart traffic management systems, or adopting data-driven approaches to prioritize projects. 8. Focus on sustainability: Incorporate sustainable design principles and materials into road and bridge projects to minimize environmental impacts and promote long-term resilience. 9. Train and support staff: Provide training and resources for local government staff responsible for managing and maintaining roads and bridges. This may include offering professional development opportunities, hiring additional staff, or investing in new equipment and technology. 10. Monitor progress and evaluate outcomes: Regularly track the progress of road and bridge projects and evaluate their outcomes to ensure that they are meeting their intended goals and providing value to the community. This can help inform future planning and decision-making.	Click to Open: Comments n=29 Click to Open: Crosstabs s=1.15 Click to Open: Heat Map s=0.49 Click to Open: Importance Analyses ∆=0.00 1: 6% of respondents (n=44) 2: 9.6% of respondents (n=70) 3: 12.7% of respondents (n=93) 4: 21.2% of respondents (n=155) 5: 4.2% of respondents (n=31)3.15 ±0.11 (53.8% ±1.9) n=393 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Swimming pools and aquatic centres s=0.70 *Recommendations*1. Regular maintenance and upgrades: Ensure that swimming pools and aquatic centres are well-maintained and upgraded regularly to meet safety standards and provide a clean, enjoyable environment for users. 2. Accessibility: Make swimming pools and aquatic centres accessible to all members of the community, including those with disabilities, by providing ramps, lifts, and other necessary accommodations. 3. Diverse programming: Offer a variety of programs and activities for different age groups and skill levels, such as swimming lessons, water aerobics, and competitive swim teams. 4. Extended hours: Extend operating hours to accommodate different schedules and provide more opportunities for community members to use the facilities. 5. Energy efficiency: Implement energy-efficient technologies and practices to reduce operating costs and environmental impact, such as solar heating systems, LED lighting, and water-saving measures. 6. Staff training: Provide ongoing training and professional development opportunities for staff to ensure they are knowledgeable about safety procedures, customer service, and program offerings. 7. Community engagement: Engage with the community to gather feedback and suggestions for improvements, and involve local residents in decision-making processes related to swimming pools and aquatic centres. 8. Partnerships: Establish partnerships with local schools, sports clubs, and community organizations to promote the use of swimming pools and aquatic centres and encourage participation in aquatic activities. 9. Marketing and promotion: Develop and implement marketing strategies to raise awareness about the facilities and programs offered at swimming pools and aquatic centres, and encourage more people to visit and participate. 10. Financial support: Seek grants, sponsorships, and other funding opportunities to support the ongoing operation and improvement of swimming pools and aquatic centres.	Click to Open: Comments n=42 Click to Open: Crosstabs s=1.32 Click to Open: Heat Map s=0.87 Click to Open: Importance Analyses ∆=0.00 1: 9.7% of respondents (n=59) 2: 6.7% of respondents (n=41) 3: 12.1% of respondents (n=74) 4: 16.6% of respondents (n=101) 5: 7.4% of respondents (n=45)3.10 ±0.14 (52.5% ±2.4) n=320 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

*Service*	*Score* *n=491*	*Word Cloud*
*Comparison Segment (CS):*	1 = Very dissatisfied (0%) 5 = Very satisfied (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
Waste services s=0.66 *Recommendations*1. Implement a comprehensive waste management plan: A local government should develop and implement a comprehensive waste management plan that addresses waste reduction, recycling, and disposal. This plan should include clear goals, strategies, and timelines for improving waste services. 2. Increase public awareness and education: Local governments should invest in public awareness campaigns and educational programs to inform residents about proper waste disposal, recycling, and waste reduction practices. This can include distributing informational materials, hosting workshops, and partnering with schools and community organizations. 3. Improve waste collection services: Local governments can improve waste collection services by ensuring regular and timely collection, providing adequate waste bins, and investing in modern waste collection vehicles and equipment. They should also consider implementing a pay-as-you-throw system, which charges residents based on the amount of waste they generate, encouraging waste reduction. 4. Expand recycling programs: Local governments should expand recycling programs to include a wider range of materials and make recycling more accessible to residents. This can include providing curbside recycling pickup, establishing recycling drop-off centers, and implementing single-stream recycling systems. 5. Encourage waste reduction and reuse: Local governments can promote waste reduction and reuse by supporting initiatives such as community composting programs, reusable bag campaigns, and waste exchange programs. They can also provide incentives for businesses to reduce packaging and promote the use of reusable materials. 6. Invest in waste processing infrastructure: Local governments should invest in modern waste processing facilities, such as material recovery facilities, composting sites, and waste-to-energy plants. These facilities can help to divert waste from landfills and generate valuable resources, such as compost and energy. 7. Enforce waste regulations: Local governments should enforce waste regulations and impose penalties on individuals and businesses that do not comply with waste disposal and recycling requirements. This can help to ensure that waste is managed properly and reduce illegal dumping. 8. Monitor and evaluate waste management performance: Local governments should regularly monitor and evaluate the performance of their waste management systems, using key performance indicators such as waste diversion rates, recycling rates, and customer satisfaction. This data can be used to identify areas for improvement and inform future waste management strategies. 9. Collaborate with stakeholders: Local governments should collaborate with stakeholders, such as residents, businesses, and waste management companies, to develop and implement effective waste management strategies. This can help to ensure that waste services are tailored to the needs of the community and that resources are used efficiently. 10. Seek funding and support: Local governments should seek funding and support from regional, national, and international sources to improve their waste services. This can include applying for grants, partnering with private companies, and participating in waste management networks and associations.	Click to Open: Comments n=37 Click to Open: Crosstabs s=1.15 Click to Open: Heat Map s=0.69 Click to Open: Importance Analyses ∆=0.00 1: 4.4% of respondents (n=26) 2: 7.2% of respondents (n=42) 3: 9.1% of respondents (n=53) 4: 29.4% of respondents (n=172) 5: 18% of respondents (n=105)3.72 ±0.11 (68.1% ±2.1) n=398 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Emergency and disaster management s=0.55 *Recommendations*1. Develop a comprehensive emergency management plan: A local government should create a detailed and well-structured emergency management plan that outlines the roles and responsibilities of various departments, agencies, and stakeholders. This plan should be based on a thorough risk assessment and should address all potential hazards and emergencies, including natural disasters, technological incidents, and human-caused events. 2. Establish a dedicated emergency management agency: A local government should establish a dedicated agency responsible for coordinating and managing emergency preparedness, response, and recovery efforts. This agency should be staffed with trained professionals who have expertise in emergency management and disaster response. 3. Enhance communication and coordination: Effective communication and coordination among various departments, agencies, and stakeholders are crucial for successful emergency management. Local governments should establish clear communication channels and protocols, and regularly conduct joint exercises and training sessions to ensure seamless coordination during emergencies. 4. Invest in early warning systems and monitoring: Local governments should invest in early warning systems and monitoring technologies to detect and predict potential hazards and emergencies. This can help in timely dissemination of information and prompt response to emergencies. 5. Strengthen infrastructure and community resilience: Local governments should invest in strengthening critical infrastructure, such as transportation, communication, and utilities, to ensure their functionality during emergencies. Additionally, they should promote community resilience by encouraging residents to develop personal preparedness plans and participate in community-based disaster risk reduction initiatives. 6. Provide training and education: Local governments should provide regular training and education programs for emergency responders, public officials, and community members. This can help in building the capacity of individuals and organizations to effectively respond to and recover from emergencies. 7. Allocate sufficient resources: Adequate funding and resources should be allocated for emergency management activities, including preparedness, response, and recovery efforts. This may involve securing grants, allocating budgetary funds, or partnering with private organizations to support emergency management initiatives. 8. Develop partnerships with external organizations: Local governments should establish partnerships with neighboring jurisdictions, state and federal agencies, non-governmental organizations, and private sector entities to enhance their emergency management capabilities. These partnerships can facilitate resource sharing, mutual aid, and collaborative planning and response efforts. 9. Regularly review and update emergency management plans: Emergency management plans should be regularly reviewed and updated to ensure their effectiveness and relevance. This may involve incorporating lessons learned from past emergencies, addressing new threats and vulnerabilities, and integrating best practices and innovative approaches. 10. Promote public awareness and engagement: Local governments should actively engage with the public to raise awareness about potential hazards and emergencies and promote personal preparedness. This can be achieved through public education campaigns, community outreach programs, and the use of social media and other communication platforms.	Click to Open: Comments n=22 Click to Open: Crosstabs s=1.04 Click to Open: Heat Map s=0.68 Click to Open: Importance Analyses ∆=0.00 1: 3.1% of respondents (n=18) 2: 6.3% of respondents (n=37) 3: 17.9% of respondents (n=105) 4: 25.5% of respondents (n=150) 5: 11.1% of respondents (n=65)3.55 ±0.11 (63.8% ±1.9) n=375 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Customer service s=0.47 *Recommendations*1. Develop a customer service strategy: A local government should develop a comprehensive customer service strategy that outlines its goals, objectives, and action plans for improving customer service. This strategy should be aligned with the overall mission and vision of the local government. 2. Train staff in customer service skills: Invest in training programs to help staff develop and improve their customer service skills. This may include workshops, seminars, or online courses that focus on communication, problem-solving, and empathy. 3. Implement customer service standards: Establish clear customer service standards and expectations for all staff members. These standards should be communicated to employees and regularly monitored to ensure compliance. 4. Use technology to improve customer service: Implement technology solutions that can help streamline processes, reduce wait times, and improve overall customer service. This may include online portals for submitting requests or complaints, live chat support, or mobile apps for accessing government services. 5. Improve accessibility: Ensure that government services are accessible to all citizens, including those with disabilities. This may involve providing information in multiple formats, offering translation services, or making physical spaces more accessible. 6. Solicit feedback from citizens: Regularly seek feedback from citizens on their experiences with government services. This can be done through surveys, focus groups, or social media. Use this feedback to identify areas for improvement and make necessary changes. 7. Monitor and measure customer service performance: Establish key performance indicators (KPIs) to measure the effectiveness of customer service initiatives. Regularly review these KPIs and make adjustments as needed to improve performance. 8. Empower employees to resolve issues: Give employees the authority and resources to resolve customer issues quickly and effectively. This may involve providing additional training or streamlining internal processes to enable faster decision-making. 9. Recognize and reward excellent customer service: Encourage a culture of excellent customer service by recognizing and rewarding employees who go above and beyond in their interactions with citizens. 10. Foster a customer-centric culture: Encourage a culture within the local government that prioritizes customer service and puts the needs of citizens first. This may involve regularly discussing customer service goals and expectations at staff meetings, incorporating customer service into performance evaluations, and celebrating customer service successes.	Click to Open: Comments n=21 Click to Open: Crosstabs s=1.22 Click to Open: Heat Map s=0.65 Click to Open: Importance Analyses ∆=0.00 1: 6.1% of respondents (n=38) 2: 6.9% of respondents (n=43) 3: 13.7% of respondents (n=85) 4: 22% of respondents (n=137) 5: 12.9% of respondents (n=80)3.46 ±0.12 (61.6% ±2.2) n=383 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Administration of facilities s=0.37 *Recommendations*1. Develop a comprehensive facilities management plan: A well-structured plan should outline the goals, objectives, and strategies for maintaining and improving facilities. This plan should be regularly updated and reviewed to ensure it remains relevant and effective. 2. Implement a centralized facilities management system: A centralized system can help streamline processes, improve communication, and increase efficiency. This system should include a database for tracking facility information, work orders, maintenance schedules, and other relevant data. 3. Invest in staff training and development: Providing ongoing training and professional development opportunities for facilities management staff can help improve their skills and knowledge, leading to better overall performance. 4. Establish clear lines of communication: Open and effective communication between facilities management staff, other departments, and local government officials is essential for successful administration. Regular meetings, progress reports, and updates can help keep everyone informed and on the same page. 5. Utilize technology: Implementing modern technology, such as computerized maintenance management systems (CMMS), can help improve efficiency, reduce costs, and provide better data for decision-making. 6. Prioritize preventative maintenance: Regular preventative maintenance can help extend the life of facilities and reduce the need for costly repairs or replacements. A preventative maintenance schedule should be established and followed consistently. 7. Monitor performance and make data-driven decisions: Regularly collecting and analyzing data on facility performance can help identify areas for improvement and inform decision-making. Key performance indicators (KPIs) should be established to track progress and measure success. 8. Engage with the community: Involving the community in the planning and decision-making process can help ensure that facilities meet the needs of local residents and stakeholders. Public meetings, surveys, and other forms of community engagement can help gather valuable input and feedback. 9. Implement sustainable practices: Incorporating environmentally friendly and energy-efficient practices into facilities management can help reduce costs and improve the overall sustainability of local government operations. 10. Continuously evaluate and improve: Regularly reviewing and assessing the effectiveness of facilities management practices can help identify areas for improvement and ensure that resources are being used efficiently. This process should involve input from staff, stakeholders, and the community.	Click to Open: Comments n=21 Click to Open: Crosstabs s=1.08 Click to Open: Heat Map s=0.61 Click to Open: Importance Analyses ∆=0.00 1: 4.8% of respondents (n=31) 2: 6.3% of respondents (n=41) 3: 17.4% of respondents (n=113) 4: 23.7% of respondents (n=154) 5: 7.1% of respondents (n=46)3.37 ±0.11 (59.3% ±1.9) n=385 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Community services s=0.58 *Recommendations*1. Assess community needs: Conduct surveys, hold town hall meetings, and engage with community members to identify the most pressing needs and priorities for community services. 2. Increase funding: Allocate more resources to community services, either through reallocating existing funds or seeking additional funding sources such as grants, donations, or partnerships with private organizations. 3. Improve accessibility: Ensure that community services are accessible to all residents, including those with disabilities, language barriers, or limited transportation options. This may involve expanding service hours, offering services in multiple languages, or providing transportation assistance. 4. Collaborate with community organizations: Partner with local nonprofits, schools, and businesses to expand the reach and impact of community services. This can include sharing resources, coordinating events, or jointly developing new programs. 5. Train and support staff: Invest in professional development and training for staff members to ensure they have the skills and knowledge needed to effectively serve the community. This may include workshops, conferences, or ongoing education opportunities. 6. Utilize technology: Implement technology solutions to streamline service delivery, improve communication, and increase efficiency. This can include online registration systems, mobile apps, or digital tools for tracking and reporting service outcomes. 7. Monitor and evaluate: Regularly assess the effectiveness of community services and make data-driven decisions to improve programs. This may involve tracking performance metrics, conducting evaluations, or soliciting feedback from service users. 8. Promote awareness: Increase public awareness of available community services through marketing campaigns, social media, and community outreach efforts. This can help ensure that residents are aware of and able to access the services they need. 9. Foster community engagement: Encourage residents to get involved in the planning, implementation, and evaluation of community services. This can help ensure that services are responsive to community needs and promote a sense of ownership and pride in local programs. 10. Focus on prevention and early intervention: Invest in programs that address the root causes of social issues and promote early intervention, such as early childhood education, mental health services, and substance abuse prevention programs. This can help reduce the need for more costly and intensive services later on.	Click to Open: Comments n=21 Click to Open: Crosstabs s=1.19 Click to Open: Heat Map s=0.62 Click to Open: Importance Analyses ∆=0.00 1: 6% of respondents (n=38) 2: 9.1% of respondents (n=57) 3: 14.6% of respondents (n=92) 4: 18.1% of respondents (n=114) 5: 7.6% of respondents (n=48)3.22 ±0.13 (55.5% ±2.2) n=349 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Public health services s=0.56 *Recommendations*1. Increase funding and resources: Allocate more funds to public health services, including infrastructure, equipment, and personnel. This can help improve the quality and accessibility of healthcare services for the local population. 2. Strengthen primary healthcare: Focus on improving primary healthcare services, such as preventive care, immunizations, and early detection of diseases. This can help reduce the burden on secondary and tertiary healthcare facilities and improve overall health outcomes. 3. Collaborate with community organizations: Partner with local community organizations, non-profits, and businesses to promote health education, awareness, and access to healthcare services. 4. Invest in workforce development: Train and recruit more healthcare professionals, including doctors, nurses, and community health workers, to meet the growing demand for healthcare services. 5. Implement evidence-based programs and policies: Use data and research to inform decision-making and implement programs and policies that have been proven to be effective in improving public health outcomes. 6. Improve access to care: Ensure that healthcare facilities are accessible to all residents, including those in rural or underserved areas. This may involve expanding public transportation options, offering telemedicine services, or building new healthcare facilities. 7. Promote preventive care and healthy lifestyles: Encourage residents to adopt healthy behaviors, such as regular exercise, a balanced diet, and smoking cessation, through public health campaigns and community programs. 8. Monitor and evaluate public health programs: Regularly assess the effectiveness of public health programs and services to identify areas for improvement and ensure that resources are being used efficiently. 9. Address social determinants of health: Work to address the underlying social, economic, and environmental factors that contribute to poor health outcomes, such as poverty, lack of education, and inadequate housing. 10. Foster collaboration and communication: Encourage collaboration and communication between different sectors of the local government, as well as with state and federal agencies, to ensure a coordinated and comprehensive approach to improving public health services.	Click to Open: Comments n=18 Click to Open: Crosstabs s=1.20 Click to Open: Heat Map s=0.63 Click to Open: Importance Analyses ∆=0.00 1: 6.8% of respondents (n=45) 2: 7.3% of respondents (n=48) 3: 16.7% of respondents (n=110) 4: 16.5% of respondents (n=109) 5: 7.4% of respondents (n=49)3.19 ±0.12 (54.8% ±2.1) n=361 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Animal management services s=0.18 *Recommendations*1. Increase funding and resources: Allocate more funds and resources to animal management services, including hiring more staff, providing better equipment, and improving facilities. 2. Collaboration and partnerships: Collaborate with local animal shelters, rescue organizations, and veterinary clinics to provide better care and support for animals in need. 3. Public education and awareness: Develop and implement public education campaigns to raise awareness about responsible pet ownership, animal welfare, and the importance of spaying and neutering pets. 4. Implement effective policies and regulations: Establish and enforce local ordinances and regulations related to animal control, licensing, and welfare, including leash laws, pet waste disposal, and noise restrictions. 5. Improve response times: Train and equip animal management staff to respond quickly and effectively to reports of stray, injured, or dangerous animals. 6. Develop a comprehensive animal management plan: Create a strategic plan that outlines the goals, objectives, and strategies for improving animal management services in the community. 7. Utilize technology: Implement modern technology solutions, such as mobile apps and online reporting systems, to streamline the reporting and tracking of animal-related issues. 8. Encourage community involvement: Engage local residents and businesses in animal management efforts through volunteer programs, community events, and public meetings. 9. Provide training and professional development: Offer ongoing training and professional development opportunities for animal management staff to ensure they are knowledgeable and skilled in the latest best practices. 10. Regularly evaluate and assess services: Conduct regular evaluations and assessments of animal management services to identify areas for improvement and ensure the effectiveness of current programs and policies.	Click to Open: Comments n=38 Click to Open: Crosstabs s=1.15 Click to Open: Heat Map s=0.62 Click to Open: Importance Analyses ∆=0.00 1: 5.9% of respondents (n=42) 2: 8.5% of respondents (n=60) 3: 15.6% of respondents (n=110) 4: 18.8% of respondents (n=133) 5: 5.7% of respondents (n=40)3.18 ±0.11 (54.5% ±2.0) n=385 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Environmental management services s=0.73 *Recommendations*1. Develop a comprehensive environmental management plan: Local governments should create a comprehensive plan that outlines their environmental goals, strategies, and actions. This plan should be based on a thorough assessment of the local environment, including air and water quality, waste management, biodiversity, and climate change impacts. 2. Increase public awareness and engagement: Local governments should actively engage with the community to raise awareness about environmental issues and promote sustainable practices. This can be done through public education campaigns, workshops, and community events. 3. Implement effective waste management strategies: Local governments should invest in efficient waste management systems, including recycling and composting programs, to reduce the amount of waste sent to landfills. They should also promote waste reduction and reuse initiatives, such as encouraging the use of reusable bags and containers. 4. Promote sustainable transportation: Local governments can encourage the use of public transportation, cycling, and walking by investing in infrastructure, such as bike lanes and pedestrian-friendly streets. They can also implement policies to reduce vehicle emissions, such as promoting electric vehicles and implementing carpooling programs. 5. Protect and restore natural habitats: Local governments should prioritize the protection and restoration of natural habitats, such as forests, wetlands, and urban green spaces. This can be done through land-use planning, zoning regulations, and the creation of protected areas. 6. Monitor and enforce environmental regulations: Local governments should establish and enforce environmental regulations to ensure that businesses and individuals are complying with environmental standards. This includes regular inspections, monitoring, and enforcement actions when necessary. 7. Invest in green infrastructure: Local governments can invest in green infrastructure, such as green roofs, rain gardens, and permeable pavement, to help manage stormwater runoff, reduce urban heat island effects, and improve air quality. 8. Promote energy efficiency and renewable energy: Local governments can encourage energy efficiency and the use of renewable energy sources by offering incentives, such as tax breaks or grants, for energy-efficient building upgrades and renewable energy installations. 9. Collaborate with other levels of government and stakeholders: Local governments should work closely with other levels of government, businesses, non-profit organizations, and community groups to develop and implement effective environmental management strategies. 10. Regularly review and update environmental policies and programs: Local governments should regularly review and update their environmental policies and programs to ensure they remain effective and relevant. This includes monitoring progress towards environmental goals, evaluating the success of existing programs, and identifying areas for improvement.	Click to Open: Comments n=16 Click to Open: Crosstabs s=1.14 Click to Open: Heat Map s=0.72 Click to Open: Importance Analyses ∆=0.00 1: 5.7% of respondents (n=41) 2: 8.9% of respondents (n=64) 3: 16.8% of respondents (n=121) 4: 16.8% of respondents (n=121) 5: 5.5% of respondents (n=40)3.14 ±0.11 (53.6% ±1.9) n=387 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Informing the community of council decisions s=0.49 *Recommendations*1. Develop a user-friendly website: A well-designed, easy-to-navigate website can be an effective platform for sharing council decisions and other relevant information. Ensure that the website is regularly updated with the latest decisions, meeting minutes, and agendas. 2. Utilize social media: Social media platforms like Facebook, Twitter, and Instagram can be powerful tools for disseminating information to the community. Create official accounts for the local government and use them to share updates, announcements, and council decisions. 3. Email newsletters: Send out regular email newsletters to subscribers, providing updates on council decisions, upcoming meetings, and other important information. Encourage residents to sign up for the newsletter through the local government website and social media channels. 4. Public meetings and forums: Hold regular public meetings and forums where council members can present recent decisions and discuss them with community members. This allows for direct engagement with the community and provides an opportunity for residents to ask questions and provide feedback. 5. Local media partnerships: Collaborate with local newspapers, radio stations, and television channels to share council decisions and updates. Provide press releases and offer interviews with council members to ensure accurate and timely reporting. 6. Notice boards and flyers: Post council decisions and updates on physical notice boards in public spaces like community centers, libraries, and parks. Distribute flyers and brochures with relevant information at local events and gatherings. 7. Community engagement events: Organize events like town halls, workshops, and open houses where council members can interact with residents and share information about recent decisions. This can help build trust and foster a sense of community involvement. 8. Transparency and accessibility: Make council decisions and related documents easily accessible to the public by posting them on the local government website and providing hard copies at public locations like libraries and community centers. 9. Multilingual resources: Ensure that information about council decisions is available in multiple languages to cater to the diverse linguistic needs of the community. This can include translating documents, providing interpreters at public meetings, and offering multilingual resources on the local government website. 10. Regular communication and feedback: Establish a consistent communication strategy to keep the community informed about council decisions. Encourage feedback from residents and be responsive to their concerns and suggestions. This can help improve the decision-making process and increase community trust in the local government.	Click to Open: Comments n=33 Click to Open: Crosstabs s=1.18 Click to Open: Heat Map s=0.56 Click to Open: Importance Analyses ∆=0.00 1: 5.8% of respondents (n=42) 2: 10.6% of respondents (n=77) 3: 15.1% of respondents (n=109) 4: 14.5% of respondents (n=105) 5: 6.1% of respondents (n=44)3.08 ±0.12 (52.1% ±2.0) n=377 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Making and enforcing local laws s=0.66 *Recommendations*1. Engage the community: Local governments should involve citizens in the law-making process by holding public consultations, town hall meetings, and online forums. This will help ensure that the laws are relevant, effective, and address the needs of the community. 2. Collaborate with stakeholders: Local governments should work closely with various stakeholders, such as businesses, non-profit organizations, and other government agencies, to develop and enforce laws. This collaboration can lead to better understanding of the issues and more effective solutions. 3. Conduct research and analysis: Local governments should invest in research and data analysis to better understand the issues they are trying to address and to develop evidence-based policies and laws. 4. Develop clear and concise laws: Local laws should be written in a clear and concise manner, making them easy to understand and follow. This will help ensure that citizens and businesses are aware of their responsibilities and can comply with the laws. 5. Provide education and training: Local governments should provide education and training to citizens, businesses, and law enforcement officers on new laws and regulations. This will help ensure that everyone understands their responsibilities and can comply with the laws. 6. Establish effective enforcement mechanisms: Local governments should establish enforcement mechanisms that are fair, transparent, and efficient. This may include hiring and training more enforcement officers, investing in technology to improve enforcement, and developing partnerships with other agencies to share resources and expertise. 7. Monitor and evaluate the effectiveness of laws: Local governments should regularly monitor and evaluate the effectiveness of their laws and enforcement efforts. This will help identify areas for improvement and ensure that the laws are achieving their intended goals. 8. Be transparent and accountable: Local governments should be transparent about their law-making and enforcement processes, and should be accountable to the public for their actions. This can help build trust and confidence in the local government and its laws. 9. Review and update laws regularly: Local governments should regularly review and update their laws to ensure they remain relevant and effective. This may involve repealing outdated or ineffective laws, or amending existing laws to address new issues or challenges. 10. Learn from best practices: Local governments should learn from the experiences and best practices of other jurisdictions, both nationally and internationally. This can help identify innovative and effective approaches to making and enforcing local laws.	Click to Open: Comments n=37 Click to Open: Crosstabs s=1.21 Click to Open: Heat Map s=0.55 Click to Open: Importance Analyses ∆=0.00 1: 7.6% of respondents (n=60) 2: 8.4% of respondents (n=66) 3: 14% of respondents (n=110) 4: 16.2% of respondents (n=127) 5: 5% of respondents (n=39)3.05 ±0.12 (51.2% ±2.0) n=402 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Biosecurity and environmental health services s=0.63 *Recommendations*1. Develop and implement a comprehensive biosecurity and environmental health plan: Local governments should create a plan that outlines the necessary steps to prevent, detect, and respond to biosecurity threats and environmental health issues. This plan should be based on a thorough risk assessment and should involve input from various stakeholders, including public health officials, environmental experts, and community members. 2. Strengthen surveillance and monitoring systems: Local governments should invest in improving their surveillance and monitoring systems to detect and track biosecurity threats and environmental health hazards. This may include upgrading laboratory facilities, training personnel, and implementing new technologies for data collection and analysis. 3. Enhance communication and collaboration: Local governments should establish strong communication channels with other government agencies, private sector organizations, and community groups to share information and coordinate efforts related to biosecurity and environmental health. This may involve creating inter-agency task forces, hosting regular meetings, and developing shared databases and information systems. 4. Increase public awareness and education: Local governments should develop and implement public awareness campaigns to educate citizens about biosecurity threats and environmental health issues. This may include creating educational materials, hosting community events, and partnering with schools and other organizations to promote awareness and understanding. 5. Provide training and support for local businesses and organizations: Local governments should offer training and support to help businesses and organizations implement best practices for biosecurity and environmental health. This may include providing resources, technical assistance, and financial incentives to encourage compliance with regulations and guidelines. 6. Strengthen regulatory frameworks and enforcement: Local governments should review and update their regulatory frameworks to ensure they adequately address biosecurity and environmental health risks. This may involve adopting new regulations, updating existing ones, and ensuring that enforcement mechanisms are in place to hold violators accountable. 7. Invest in research and innovation: Local governments should support research and innovation in biosecurity and environmental health by funding studies, partnering with academic institutions, and encouraging the development of new technologies and solutions. 8. Build capacity and expertise: Local governments should invest in building the capacity and expertise of their staff and partners to effectively address biosecurity and environmental health challenges. This may involve hiring additional personnel, providing ongoing training and professional development opportunities, and establishing centers of excellence or specialized units within government agencies. 9. Foster community engagement and participation: Local governments should actively engage community members in the planning, implementation, and evaluation of biosecurity and environmental health initiatives. This may involve soliciting input through public consultations, establishing community advisory committees, and promoting volunteerism and citizen science initiatives. 10. Evaluate and adapt: Local governments should regularly evaluate the effectiveness of their biosecurity and environmental health programs and make necessary adjustments based on lessons learned and emerging threats. This may involve conducting regular audits, reviewing performance metrics, and updating plans and strategies as needed.	Click to Open: Comments n=34 Click to Open: Crosstabs s=1.15 Click to Open: Heat Map s=0.52 Click to Open: Importance Analyses ∆=0.00 1: 6.4% of respondents (n=45) 2: 9.4% of respondents (n=66) 3: 15.7% of respondents (n=110) 4: 14.5% of respondents (n=101) 5: 4% of respondents (n=28)3.00 ±0.12 (50.1% ±2.0) n=350 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Consulting with the community s=0.76 *Recommendations*1. Develop a comprehensive community engagement strategy: A local government should create a well-defined plan that outlines the objectives, target audience, communication channels, and evaluation methods for community consultation. This strategy should be regularly reviewed and updated to ensure its effectiveness. 2. Utilize multiple communication channels: To reach a diverse range of community members, local governments should use various communication channels, such as social media, websites, email newsletters, public meetings, and community events. This will ensure that all community members have an opportunity to participate in the consultation process. 3. Host regular public meetings and forums: Local governments should organize regular public meetings and forums to discuss important issues and gather community input. These meetings should be held at different times and locations to accommodate various schedules and accessibility needs. 4. Collaborate with community organizations: Local governments should partner with community organizations, such as neighborhood associations, schools, and non-profit organizations, to help facilitate community engagement and gather input from a diverse range of community members. 5. Provide clear and accessible information: Local governments should ensure that all information related to community consultation is clear, concise, and easily accessible. This includes providing materials in multiple languages and formats, as well as offering translation and interpretation services at public meetings. 6. Encourage participation from underrepresented groups: Local governments should make a conscious effort to engage with underrepresented groups, such as low-income residents, people with disabilities, and minority communities. This may involve targeted outreach efforts, partnering with organizations that serve these populations, and providing additional support to ensure their participation in the consultation process. 7. Train staff in community engagement techniques: Local government staff should be trained in effective community engagement techniques, such as active listening, facilitation, and conflict resolution. This will help ensure that staff can effectively engage with community members and gather valuable input. 8. Be transparent and accountable: Local governments should be transparent about how community input will be used in decision-making processes and should provide regular updates on the progress of projects and initiatives. This will help build trust between the local government and the community. 9. Evaluate and improve community engagement efforts: Local governments should regularly evaluate the effectiveness of their community engagement efforts and make improvements based on feedback from community members and best practices in the field. 10. Foster a culture of community engagement: Finally, local governments should work to create a culture that values and prioritizes community engagement. This includes recognizing and celebrating the contributions of community members and ensuring that community input is genuinely considered in decision-making processes.	Click to Open: Comments n=29 Click to Open: Crosstabs s=1.20 Click to Open: Heat Map s=0.69 Click to Open: Importance Analyses ∆=0.00 1: 7.3% of respondents (n=54) 2: 9.1% of respondents (n=68) 3: 15.4% of respondents (n=115) 4: 12.8% of respondents (n=95) 5: 5.1% of respondents (n=38)2.99 ±0.12 (49.7% ±2.0) n=370 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Infrastructure and property services s=0.62 *Recommendations*1. Develop a comprehensive infrastructure plan: Local governments should create a long-term infrastructure plan that identifies current and future needs, prioritizes projects, and outlines funding sources. This plan should be regularly updated and should involve input from various stakeholders, including residents, businesses, and community organizations. 2. Increase funding for infrastructure projects: Local governments can explore various funding options for infrastructure projects, such as issuing bonds, applying for grants, or partnering with private entities. They can also consider implementing user fees or taxes to generate revenue specifically for infrastructure improvements. 3. Leverage technology: Local governments can use technology to improve the efficiency and effectiveness of infrastructure and property services. For example, they can use geographic information systems (GIS) to map and analyze infrastructure assets, or implement smart city technologies to optimize traffic flow and public transportation. 4. Improve maintenance and asset management: Local governments should prioritize regular maintenance of infrastructure assets to extend their lifespan and reduce the need for costly repairs or replacements. They should also implement asset management systems to track the condition of assets and plan for their eventual replacement. 5. Encourage public-private partnerships: Local governments can partner with private companies to finance, build, and maintain infrastructure projects. These partnerships can help to reduce the financial burden on the local government while also leveraging the expertise and resources of the private sector. 6. Streamline permitting and approval processes: Local governments can improve infrastructure and property services by simplifying and streamlining permitting and approval processes. This can help to reduce delays and costs associated with infrastructure projects, making it easier for developers and property owners to invest in improvements. 7. Invest in sustainable and resilient infrastructure: Local governments should prioritize investments in infrastructure that is environmentally sustainable and resilient to natural disasters and climate change. This can help to reduce long-term costs and ensure that infrastructure remains functional and reliable in the face of changing conditions. 8. Engage the community: Local governments should involve residents and other stakeholders in the planning and decision-making process for infrastructure projects. This can help to ensure that projects meet the needs of the community and gain public support. 9. Provide training and support for staff: Local governments should invest in training and professional development for staff responsible for infrastructure and property services. This can help to ensure that staff have the skills and knowledge needed to effectively manage and maintain infrastructure assets. 10. Monitor and evaluate progress: Local governments should regularly monitor and evaluate the progress of infrastructure projects and the effectiveness of property services. This can help to identify areas for improvement and ensure that resources are being used efficiently.	Click to Open: Comments n=46 Click to Open: Crosstabs s=1.24 Click to Open: Heat Map s=0.64 Click to Open: Importance Analyses ∆=0.00 1: 7.5% of respondents (n=54) 2: 11% of respondents (n=79) 3: 11% of respondents (n=79) 4: 15% of respondents (n=108) 5: 4.9% of respondents (n=35)2.97 ±0.13 (49.4% ±2.1) n=355 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Financial management s=0.71 *Recommendations*1. Develop a comprehensive financial plan: A local government should create a long-term financial plan that outlines its goals, priorities, and strategies for managing its financial resources. This plan should be reviewed and updated regularly to ensure it remains relevant and effective. 2. Implement strong financial policies and procedures: Establishing clear financial policies and procedures can help local governments maintain fiscal discipline, reduce the risk of fraud and mismanagement, and ensure that financial resources are used efficiently and effectively. 3. Improve budgeting practices: Local governments should adopt a transparent and participatory budgeting process that involves input from citizens, stakeholders, and elected officials. This can help ensure that budget decisions are aligned with community priorities and that resources are allocated efficiently. 4. Enhance revenue collection: Local governments should explore ways to improve their revenue collection efforts, such as by modernizing tax administration systems, improving property assessments, and strengthening enforcement mechanisms. 5. Monitor and control expenditures: Regular monitoring and control of expenditures can help local governments identify areas of overspending and make necessary adjustments to stay within budget. 6. Invest in financial management software: Investing in modern financial management software can help local governments streamline their financial processes, improve reporting and analysis, and enhance overall financial management. 7. Strengthen internal controls: Implementing strong internal controls can help local governments reduce the risk of fraud, waste, and abuse, and ensure that financial resources are used appropriately. 8. Build capacity and provide training: Local governments should invest in building the capacity of their financial management staff through training and professional development opportunities. This can help ensure that staff have the skills and knowledge needed to effectively manage the government's financial resources. 9. Conduct regular financial audits: Regular financial audits can help local governments identify areas of concern, improve financial management practices, and ensure compliance with relevant laws and regulations. 10. Foster a culture of transparency and accountability: Local governments should promote a culture of transparency and accountability by making financial information readily available to the public, engaging citizens in budgeting processes, and holding elected officials and staff accountable for their financial decisions.	Click to Open: Comments n=17 Click to Open: Crosstabs s=1.14 Click to Open: Heat Map s=0.66 Click to Open: Importance Analyses ∆=0.00 1: 7.3% of respondents (n=52) 2: 8.1% of respondents (n=58) 3: 17.4% of respondents (n=124) 4: 11.5% of respondents (n=82) 5: 3.5% of respondents (n=25)2.91 ±0.12 (47.8% ±2.0) n=341 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Planning and development approval s=0.88 *Recommendations*1. Streamline the application process: Simplify the application forms and procedures, making it easier for applicants to understand and complete the necessary paperwork. This can be done by providing clear instructions, checklists, and templates. 2. Implement online services: Develop an online platform where applicants can submit their applications, track their progress, and receive updates. This will not only save time and resources but also improve transparency and communication between the local government and applicants. 3. Improve interdepartmental coordination: Encourage better communication and collaboration between different departments involved in the planning and development approval process. This can help to identify and resolve potential issues early on, reducing delays and improving efficiency. 4. Provide training and support: Offer training and support to staff involved in the planning and development approval process, ensuring they have the necessary skills and knowledge to effectively assess and process applications. 5. Establish clear guidelines and criteria: Develop clear and objective guidelines and criteria for assessing applications, ensuring that decisions are made consistently and fairly. This can help to reduce confusion and uncertainty for both applicants and staff. 6. Engage with stakeholders: Consult with community members, developers, and other stakeholders throughout the planning and development approval process. This can help to identify potential issues and concerns early on, allowing for more informed decision-making. 7. Monitor and evaluate performance: Regularly review and assess the performance of the planning and development approval process, identifying areas for improvement and implementing changes as needed. 8. Increase transparency: Make information about the planning and development approval process, including application requirements, timelines, and decision-making criteria, easily accessible to the public. This can help to build trust and confidence in the local government's decision-making processes. 9. Encourage pre-application consultations: Offer pre-application consultations to help applicants understand the requirements and expectations of the planning and development approval process. This can help to identify potential issues early on, reducing the likelihood of delays and rejections. 10. Implement a performance-based approach: Consider adopting a performance-based approach to planning and development approvals, where projects that meet certain performance criteria are fast-tracked through the approval process. This can help to incentivize high-quality development and reduce the overall time and resources spent on the approval process.	Click to Open: Comments n=27 Click to Open: Crosstabs s=1.14 Click to Open: Heat Map s=0.66 Click to Open: Importance Analyses ∆=0.00 1: 7.2% of respondents (n=49) 2: 9.2% of respondents (n=63) 3: 15.4% of respondents (n=105) 4: 12.4% of respondents (n=85) 5: 2.8% of respondents (n=19)2.88 ±0.12 (47.0% ±2.0) n=321 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Making decisions that are in the interests of the community s=0.67 *Recommendations*1. Engage in community consultation: Local governments should actively engage with community members to understand their needs, concerns, and priorities. This can be done through town hall meetings, online forums, surveys, and focus groups. By involving the community in decision-making processes, local governments can ensure that their decisions are more aligned with the interests of the community. 2. Establish clear goals and objectives: Local governments should establish clear goals and objectives that reflect the needs and priorities of the community. These goals should be communicated to the public and should guide decision-making processes. 3. Use data and evidence-based decision-making: Local governments should use data and evidence to inform their decisions. This includes collecting and analyzing data on community needs, evaluating the effectiveness of existing programs and policies, and using evidence-based practices to guide decision-making. 4. Foster transparency and accountability: Local governments should be transparent about their decision-making processes and should be held accountable for their decisions. This includes providing regular updates on progress towards goals, sharing information about how decisions are made, and allowing for public input and scrutiny. 5. Collaborate with other stakeholders: Local governments should collaborate with other stakeholders, such as non-profit organizations, businesses, and other levels of government, to leverage resources and expertise in addressing community needs. 6. Encourage public participation: Local governments should encourage public participation in decision-making processes by making it easy for community members to get involved, providing opportunities for input, and actively seeking out diverse perspectives. 7. Invest in capacity building: Local governments should invest in building their capacity to make informed decisions that are in the best interests of the community. This includes providing training and professional development opportunities for staff, as well as investing in technology and tools that can support data-driven decision-making. 8. Continuously evaluate and adapt: Local governments should continuously evaluate the effectiveness of their decisions and be willing to adapt and change course as needed. This includes regularly reviewing policies and programs, seeking feedback from the community, and using data and evidence to inform adjustments. 9. Promote equity and inclusivity: Local governments should ensure that their decision-making processes are equitable and inclusive, taking into account the needs and perspectives of all community members, including marginalized and underrepresented groups. 10. Communicate effectively: Local governments should communicate effectively with the community about their decisions, the rationale behind them, and the expected outcomes. This includes using clear and accessible language, providing regular updates, and being responsive to questions and concerns from the public.	Click to Open: Comments n=34 Click to Open: Crosstabs s=1.24 Click to Open: Heat Map s=0.80 Click to Open: Importance Analyses ∆=0.00 1: 8.7% of respondents (n=66) 2: 9.5% of respondents (n=72) 3: 11.5% of respondents (n=87) 4: 13.2% of respondents (n=100) 5: 3.7% of respondents (n=28)2.86 ±0.13 (46.6% ±2.1) n=353 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

*Initiative*	*Score* *n=416*	*Word Cloud*
*Comparison Segment (CS):*	1 = Far too little (0%) 5 = Far too much (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
Celebration of Aboriginal and Torres Strait Islander culture s=0.12 *Recommendations*1. Collaborate with local Indigenous communities: Engage with local Aboriginal and Torres Strait Islander communities, leaders, and organizations to ensure their voices are heard and their perspectives are included in the planning and implementation of cultural celebrations. 2. Increase awareness and education: Organize workshops, seminars, and educational programs to raise awareness about the history, culture, and contributions of Aboriginal and Torres Strait Islander peoples. This can include sharing traditional knowledge, stories, and customs. 3. Support Indigenous artists and performers: Showcase the talents of local Indigenous artists, musicians, dancers, and performers during cultural celebrations. This can help to promote their work and provide opportunities for them to share their culture with a wider audience. 4. Incorporate Indigenous languages: Use local Indigenous languages in signage, promotional materials, and during events to promote the preservation and revitalization of these languages. 5. Create inclusive events: Ensure that cultural celebrations are accessible and welcoming to people of all ages, backgrounds, and abilities. This can include providing wheelchair access, sign language interpreters, and sensory-friendly spaces. 6. Promote Indigenous businesses: Support local Indigenous-owned businesses by featuring their products and services during cultural celebrations. This can help to boost the local economy and promote self-determination within Indigenous communities. 7. Acknowledge traditional custodians: Begin all events and celebrations with an Acknowledgment of Country or Welcome to Country ceremony, recognizing the traditional custodians of the land and their ongoing connection to the land, waters, and community. 8. Develop long-term partnerships: Establish ongoing relationships with local Indigenous communities and organizations to ensure that cultural celebrations continue to evolve and improve over time. 9. Evaluate and improve: Regularly assess the success of cultural celebrations and seek feedback from Indigenous communities and participants to identify areas for improvement and growth. 10. Raise public awareness: Utilize social media, local media outlets, and community networks to promote cultural celebrations and encourage participation from the wider community. This can help to foster a greater understanding and appreciation of Aboriginal and Torres Strait Islander culture.	Click to Open: Comments n=9 Click to Open: Crosstabs s=0.99 Click to Open: Heat Map s=0.57 Click to Open: Importance Analyses ∆=0.00 3.12 ±0.11 (53.0% ±1.9) n=286 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Celebration of multiculturalism s=0.66 *Recommendations*1. Organize multicultural events and festivals: Local governments can organize events and festivals that showcase the diverse cultures within the community. These events can include music, dance, food, art, and other cultural activities that bring people together and promote understanding and appreciation of different cultures. 2. Support cultural organizations and initiatives: Local governments can provide financial and logistical support to cultural organizations and initiatives that promote multiculturalism. This can include grants, sponsorships, and partnerships with cultural institutions and community groups. 3. Encourage inclusive public spaces: Local governments can ensure that public spaces, such as parks, libraries, and community centers, are welcoming and inclusive to people of all cultural backgrounds. This can include providing multilingual signage, offering diverse programming, and creating spaces for cultural expression and exchange. 4. Promote multicultural education: Local governments can work with schools and educational institutions to promote multicultural education and awareness. This can include incorporating multicultural perspectives into the curriculum, offering language classes, and organizing cultural exchange programs. 5. Foster dialogue and understanding: Local governments can facilitate dialogue and understanding between different cultural groups by organizing community forums, workshops, and other events that encourage open discussion and exchange of ideas. 6. Celebrate cultural holidays and traditions: Local governments can recognize and celebrate the diverse cultural holidays and traditions of their community members. This can include organizing public celebrations, providing information about cultural holidays, and encouraging local businesses and organizations to participate in these celebrations. 7. Encourage diverse representation in local government: Local governments can strive to ensure that their elected officials, staff, and volunteers reflect the diversity of their community. This can include implementing diversity and inclusion policies, offering training and support for diverse candidates, and promoting diverse representation in decision-making processes. 8. Collaborate with media outlets: Local governments can work with local media outlets to promote multiculturalism and share stories of diverse community members. This can include partnering with multicultural media organizations, providing press releases and information about multicultural events, and encouraging media coverage of diverse perspectives. 9. Support immigrant and refugee integration: Local governments can support the integration of immigrants and refugees into the community by providing resources, services, and support. This can include offering language classes, employment assistance, and cultural orientation programs. 10. Recognize and address discrimination and racism: Local governments can take a proactive approach to addressing discrimination and racism within their community by implementing anti-discrimination policies, providing training and education on cultural sensitivity, and promoting a culture of respect and inclusivity.	Click to Open: Comments n=6 Click to Open: Crosstabs s=0.92 Click to Open: Heat Map s=0.57 Click to Open: Importance Analyses ∆=0.00 3.04 ±0.11 (51.1% ±1.9) n=269 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Creative arts development s=0.75 *Recommendations*1. Establish a dedicated arts and culture department: Create a department within the local government that focuses on the development and promotion of creative arts. This department can work on creating policies, programs, and initiatives that support artists and cultural organizations. 2. Provide funding and grants: Allocate a portion of the local government's budget to support creative arts projects, events, and organizations. Offer grants and funding opportunities for artists, cultural organizations, and community groups to develop and showcase their work. 3. Develop arts education programs: Work with local schools and educational institutions to incorporate arts education into the curriculum. Offer workshops, classes, and training programs for artists and arts educators to develop their skills and knowledge. 4. Create and maintain cultural spaces: Invest in the development and maintenance of cultural spaces such as galleries, theaters, and performance venues. Ensure that these spaces are accessible and affordable for artists and cultural organizations to use. 5. Support local artists and cultural organizations: Promote and celebrate the work of local artists and cultural organizations through events, festivals, and awards. Encourage collaboration and partnerships between artists, cultural organizations, and other sectors to create innovative projects and initiatives. 6. Encourage public art and cultural events: Support the creation of public art installations and the hosting of cultural events in public spaces. This can help to make art and culture more accessible to the wider community and create a vibrant and engaging atmosphere in the local area. 7. Foster creative industries: Encourage the growth of creative industries such as film, music, design, and digital media by providing support, resources, and networking opportunities for creative professionals. 8. Develop cultural tourism: Promote the local area as a cultural destination by showcasing its unique arts and cultural offerings. Develop partnerships with tourism organizations and businesses to create packages and experiences that highlight the local arts scene. 9. Engage the community: Encourage community involvement and participation in arts and cultural activities through outreach programs, workshops, and events. Create opportunities for residents to engage with and contribute to the local arts scene. 10. Advocate for the arts: Local government officials can act as advocates for the creative arts by promoting the importance of arts and culture in the community and lobbying for increased support and resources at the regional and national level.	Click to Open: Comments n=4 Click to Open: Crosstabs s=0.77 Click to Open: Heat Map s=0.75 Click to Open: Importance Analyses ∆=0.00 2.97 ±0.09 (49.2% ±1.5) n=271 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Tourism development and promotion s=0.80 *Recommendations*1. Develop a strategic tourism plan: Local governments should create a comprehensive tourism development plan that outlines the goals, objectives, and strategies for promoting tourism in the area. This plan should be based on research, stakeholder input, and an assessment of the area's strengths and weaknesses. 2. Invest in infrastructure: Improving transportation, accommodation, and other tourism-related infrastructure can make the area more attractive to visitors. This may include upgrading roads, airports, and public transportation, as well as supporting the development of hotels, restaurants, and other amenities. 3. Create and promote unique attractions: Local governments should identify and develop unique attractions that will draw tourists to the area. This may include natural attractions, such as parks and beaches, as well as cultural attractions, such as museums, historical sites, and festivals. 4. Collaborate with stakeholders: Local governments should work closely with tourism businesses, community organizations, and other stakeholders to develop and promote tourism initiatives. This may include forming partnerships, creating joint marketing campaigns, and sharing resources. 5. Develop a strong brand identity: Local governments should create a strong, consistent brand identity for their area that reflects its unique selling points. This may include developing a logo, tagline, and promotional materials that can be used across various marketing channels. 6. Utilize digital marketing: Local governments should make use of digital marketing tools, such as social media, websites, and email marketing, to promote their area to potential visitors. This may include creating engaging content, such as blog posts, videos, and photos, that showcase the area's attractions and experiences. 7. Encourage sustainable tourism practices: Local governments should promote sustainable tourism practices, such as eco-friendly accommodations and activities, to attract environmentally conscious travelers. This may include providing incentives for businesses to adopt sustainable practices and educating visitors about the importance of responsible tourism. 8. Provide training and support for tourism businesses: Local governments should offer training and support for tourism businesses to help them improve their services and attract more visitors. This may include providing workshops, networking opportunities, and access to funding and resources. 9. Monitor and evaluate tourism initiatives: Local governments should regularly monitor and evaluate the effectiveness of their tourism development and promotion efforts. This may include tracking visitor numbers, conducting surveys, and analyzing feedback to identify areas for improvement. 10. Foster a welcoming atmosphere: Local governments should work to create a welcoming atmosphere for visitors by ensuring that public spaces are clean, safe, and well-maintained. They should also encourage local residents to be friendly and helpful to tourists, as this can greatly enhance the visitor experience.	Click to Open: Comments n=10 Click to Open: Crosstabs s=0.86 Click to Open: Heat Map s=0.73 Click to Open: Importance Analyses ∆=0.00 2.80 ±0.10 (45.1% ±1.6) n=306 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Environmental conservation and climate change action s=0.75 *Recommendations*1. Develop a comprehensive environmental and climate action plan: Local governments should create a detailed plan outlining their goals, strategies, and actions to address environmental conservation and climate change. This plan should be based on scientific data, best practices, and input from community stakeholders. 2. Increase public awareness and engagement: Local governments should invest in public education and outreach programs to raise awareness about environmental conservation and climate change issues. This can include hosting workshops, seminars, and public forums, as well as partnering with local schools and community organizations to promote environmental stewardship. 3. Implement sustainable land use and development policies: Local governments can promote sustainable land use by implementing policies that encourage green building practices, preserve open spaces, and protect natural habitats. This can include adopting zoning regulations that promote mixed-use development, incentivizing green infrastructure, and establishing conservation easements. 4. Promote energy efficiency and renewable energy: Local governments can encourage energy efficiency and the use of renewable energy sources by offering incentives, such as tax breaks or grants, to residents and businesses that invest in energy-efficient technologies or renewable energy systems. They can also lead by example by implementing energy efficiency measures in public buildings and facilities. 5. Improve public transportation and promote alternative modes of transportation: Local governments can invest in public transportation infrastructure, such as buses, trains, and bike lanes, to reduce greenhouse gas emissions from vehicles. They can also promote alternative modes of transportation, such as walking and biking, through public awareness campaigns and community events. 6. Implement waste reduction and recycling programs: Local governments can establish waste reduction and recycling programs to minimize the amount of waste sent to landfills and reduce greenhouse gas emissions from waste decomposition. This can include implementing curbside recycling programs, promoting composting, and providing education on waste reduction strategies. 7. Protect and restore ecosystems: Local governments can work to protect and restore ecosystems by preserving natural habitats, implementing restoration projects, and promoting the use of native plants in landscaping. This can help to maintain biodiversity, improve air and water quality, and sequester carbon dioxide. 8. Monitor and track progress: Local governments should establish systems to monitor and track their progress in implementing environmental conservation and climate change actions. This can include setting measurable goals, collecting data on key indicators, and regularly reporting on progress to the public and other stakeholders. 9. Collaborate with other jurisdictions and organizations: Local governments can work together with neighboring jurisdictions, regional organizations, and non-governmental organizations to share resources, knowledge, and best practices in environmental conservation and climate change action. 10. Secure funding and resources: Local governments should actively seek funding and resources to support their environmental conservation and climate change initiatives. This can include applying for grants, partnering with private sector organizations, and leveraging community resources.	Click to Open: Comments n=15 Click to Open: Crosstabs s=1.02 Click to Open: Heat Map s=0.63 Click to Open: Importance Analyses ∆=0.00 2.75 ±0.12 (43.7% ±1.8) n=299 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Placemaking to create lively public spaces s=0.72 *Recommendations*1. Engage the community: Involve local residents, businesses, and stakeholders in the planning and decision-making process. This will help ensure that the public spaces created are relevant, useful, and appealing to the people who will use them. 2. Focus on human-scale design: Design public spaces that prioritize pedestrians, cyclists, and public transit users over cars. This can include widening sidewalks, adding bike lanes, and creating pedestrian-only zones. 3. Encourage mixed-use development: Promote a mix of residential, commercial, and recreational uses in public spaces to create a vibrant and diverse atmosphere. This can help attract people to the area and encourage them to spend more time in the public spaces. 4. Incorporate green spaces: Include parks, gardens, and other green spaces in the design of public spaces. These areas can provide a place for relaxation, recreation, and social interaction, as well as improve air quality and overall well-being. 5. Prioritize accessibility: Ensure that public spaces are accessible to people of all ages, abilities, and backgrounds. This can include providing ramps, elevators, and other accessibility features, as well as designing spaces that are welcoming and inclusive to all. 6. Support local arts and culture: Encourage local artists, musicians, and performers to showcase their talents in public spaces. This can help create a unique and vibrant atmosphere, as well as support the local creative community. 7. Organize events and activities: Host regular events and activities in public spaces, such as markets, festivals, and performances. This can help draw people to the area and encourage them to spend more time in the public spaces. 8. Provide seating and amenities: Ensure that public spaces have ample seating, shade, and other amenities, such as public restrooms and water fountains. This can make the spaces more comfortable and inviting for people to spend time in. 9. Encourage street-level activity: Promote street-level businesses, such as cafes, restaurants, and shops, that can help create a lively and engaging atmosphere in public spaces. 10. Regular maintenance and upkeep: Keep public spaces clean, well-maintained, and safe to ensure that they remain attractive and inviting to the community. This can include regular cleaning, landscaping, and repairs, as well as addressing any safety concerns promptly.	Click to Open: Comments n=16 Click to Open: Crosstabs s=0.82 Click to Open: Heat Map s=0.70 Click to Open: Importance Analyses ∆=0.00 2.72 ±0.09 (42.9% ±1.5) n=303 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Child care s=0.71 *Recommendations*1. Increase funding and resources: Allocate more funds and resources to child care programs, including subsidies for low-income families, grants for child care providers, and investments in infrastructure and facilities. 2. Expand access to affordable child care: Implement policies that make child care more affordable and accessible for all families, such as sliding-scale fees based on income, vouchers, or tax credits. 3. Improve quality and standards: Establish and enforce high-quality standards for child care providers, including staff qualifications, child-to-staff ratios, and safety regulations. Provide training and professional development opportunities for child care providers to enhance their skills and knowledge. 4. Support early childhood education: Invest in early childhood education programs, such as pre-kindergarten and Head Start, to ensure that children receive a strong foundation for learning and development. 5. Promote family-friendly workplace policies: Encourage local businesses to adopt family-friendly policies, such as flexible work hours, paid parental leave, and on-site child care, to help parents balance work and family responsibilities. 6. Strengthen partnerships and collaboration: Foster collaboration between local government, child care providers, schools, and community organizations to create a comprehensive and coordinated system of care and support for children and families. 7. Increase public awareness and engagement: Raise awareness about the importance of quality child care and early education, and engage parents, community members, and local businesses in supporting and advocating for improvements in child care services. 8. Conduct regular assessments and evaluations: Regularly assess and evaluate the effectiveness of child care programs and policies, and use the findings to inform ongoing improvements and adjustments. 9. Advocate for state and federal support: Advocate for increased state and federal funding and support for child care programs and services, and work collaboratively with other local governments to share best practices and resources. 10. Address equity and inclusion: Ensure that child care programs and services are accessible and inclusive for all children, including those with special needs, and work to address disparities in access and quality based on factors such as income, race, and ethnicity.	Click to Open: Comments n=10 Click to Open: Crosstabs s=0.85 Click to Open: Heat Map s=0.64 Click to Open: Importance Analyses ∆=0.00 2.71 ±0.10 (42.7% ±1.6) n=262 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Heritage conservation s=0.63 *Recommendations*1. Develop a comprehensive heritage conservation plan: A local government should create a detailed plan that outlines the goals, objectives, and strategies for preserving and enhancing its cultural heritage resources. This plan should be based on a thorough inventory and assessment of the community's heritage assets, including buildings, sites, landscapes, and intangible cultural heritage. 2. Establish a dedicated heritage department or committee: A local government should establish a dedicated department or committee responsible for overseeing and implementing heritage conservation initiatives. This body should include representatives from various sectors, such as planning, tourism, and community development, as well as local heritage experts and community members. 3. Provide financial incentives and support: Local governments can offer financial incentives, such as grants, tax breaks, or low-interest loans, to property owners who undertake heritage conservation projects. This can help to offset the costs of preservation and encourage investment in heritage properties. 4. Implement heritage conservation regulations and guidelines: Local governments should develop and enforce regulations and guidelines that protect heritage resources and ensure that new development is compatible with the community's historic character. This may include designating heritage conservation districts, implementing zoning bylaws that protect heritage properties, and requiring heritage impact assessments for new developments. 5. Promote public awareness and education: Local governments should invest in public education and outreach programs to raise awareness about the importance of heritage conservation and encourage community involvement. This may include hosting workshops, seminars, and public events, as well as developing educational materials and resources. 6. Foster partnerships and collaboration: Local governments should work closely with other levels of government, non-profit organizations, and community groups to leverage resources and expertise in support of heritage conservation efforts. This may include partnering with local heritage organizations, historical societies, and educational institutions. 7. Encourage adaptive reuse of heritage buildings: Local governments should promote the adaptive reuse of heritage buildings as a way to preserve their historic character while accommodating new uses and functions. This can help to ensure the long-term viability of heritage properties and contribute to the community's economic development. 8. Monitor and evaluate progress: Local governments should regularly monitor and evaluate the effectiveness of their heritage conservation initiatives and make adjustments as needed. This may include tracking the number of heritage properties that have been preserved or restored, assessing the impact of financial incentives, and soliciting feedback from the community. 9. Integrate heritage conservation into broader planning and development processes: Local governments should ensure that heritage conservation is considered as part of broader planning and development processes, such as land use planning, transportation planning, and economic development strategies. 10. Celebrate and promote local heritage: Local governments should celebrate and promote their community's unique heritage through events, festivals, and other initiatives that showcase the community's history and cultural assets. This can help to foster a sense of pride and appreciation for the community's heritage and encourage ongoing conservation efforts.	Click to Open: Comments n=5 Click to Open: Crosstabs s=0.84 Click to Open: Heat Map s=0.68 Click to Open: Importance Analyses ∆=0.00 2.69 ±0.10 (42.2% ±1.6) n=271 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Affordable housing development s=0.63 *Recommendations*1. Assess the current housing situation: Conduct a comprehensive assessment of the local housing market, including the availability, affordability, and quality of housing. This will help identify gaps and prioritize areas for improvement. 2. Develop a strategic plan: Create a clear and comprehensive affordable housing strategy that outlines goals, objectives, and specific actions to increase the supply and affordability of housing in the community. 3. Engage stakeholders: Involve a diverse range of stakeholders, including residents, developers, non-profit organizations, and other community partners, in the planning and implementation of affordable housing initiatives. 4. Utilize available funding sources: Identify and leverage federal, state, and local funding sources to support affordable housing development, such as grants, tax credits, and low-interest loans. 5. Encourage public-private partnerships: Collaborate with private developers and non-profit organizations to create innovative financing and development models that can increase the supply of affordable housing. 6. Implement inclusionary zoning policies: Require or incentivize developers to include a certain percentage of affordable units in new residential developments. 7. Preserve existing affordable housing: Implement policies and programs to maintain and improve the quality of existing affordable housing stock, such as rental assistance programs, housing rehabilitation grants, and property tax relief for low-income homeowners. 8. Promote affordable housing in transit-oriented developments: Encourage the development of affordable housing near public transportation hubs to increase access to jobs, services, and amenities for low-income residents. 9. Streamline the development process: Simplify and expedite the permitting and approval process for affordable housing projects to reduce development costs and encourage more projects. 10. Support innovative housing models: Encourage the development of alternative housing models, such as co-housing, tiny homes, and accessory dwelling units, to increase the diversity and affordability of housing options. 1	Click to Open: Comments n=16 Click to Open: Crosstabs s=1.06 Click to Open: Heat Map s=0.61 Click to Open: Importance Analyses ∆=0.00 2.63 ±0.13 (40.7% ±2.0) n=257 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Waste minimisation and recycling s=0.61 *Recommendations*1. Implement a comprehensive waste management plan: A local government should develop and implement a comprehensive waste management plan that includes waste minimisation, recycling, and disposal strategies. This plan should be based on a thorough assessment of the community's waste generation and management needs. 2. Educate and engage the community: Local governments should invest in public education and outreach programs to inform residents and businesses about the importance of waste minimisation and recycling. This can include providing information on proper recycling practices, hosting workshops, and partnering with local schools and community organisations to promote waste reduction initiatives. 3. Provide convenient and accessible recycling facilities: Local governments should ensure that recycling facilities are conveniently located and accessible to all residents. This can include providing curbside recycling pickup, establishing recycling drop-off centers, and placing recycling bins in public spaces such as parks and community centers. 4. Implement pay-as-you-throw programs: Local governments can implement pay-as-you-throw programs, which charge residents based on the amount of waste they generate. This provides a financial incentive for residents to reduce their waste and increase recycling efforts. 5. Support local businesses in waste reduction efforts: Local governments can provide resources and support to help local businesses implement waste reduction and recycling programs. This can include offering technical assistance, providing financial incentives, and recognising businesses that demonstrate exemplary waste reduction efforts. 6. Encourage the use of reusable and recyclable materials: Local governments can implement policies and incentives that encourage the use of reusable and recyclable materials, such as banning single-use plastic bags or offering discounts for customers who bring their own reusable bags. 7. Implement construction and demolition waste recycling programs: Local governments can require construction and demolition projects to recycle a certain percentage of their waste materials, helping to divert these materials from landfills. 8. Support composting programs: Local governments can support composting programs by providing resources, education, and incentives for residents and businesses to compost their organic waste. This can include providing curbside composting pickup, establishing community composting sites, and offering discounted compost bins to residents. 9. Monitor and enforce waste management regulations: Local governments should ensure that waste management regulations are being followed by regularly monitoring waste disposal and recycling facilities and enforcing penalties for non-compliance. 10. Continuously evaluate and improve waste management programs: Local governments should regularly evaluate the effectiveness of their waste management programs and make improvements as needed. This can include conducting regular audits of waste streams, tracking recycling rates, and soliciting feedback from residents and businesses.	Click to Open: Comments n=13 Click to Open: Crosstabs s=0.84 Click to Open: Heat Map s=0.59 Click to Open: Importance Analyses ∆=0.00 2.61 ±0.09 (40.3% ±1.4) n=317 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Newcomer attraction and retention s=0.59 *Recommendations*1. Develop a comprehensive strategy: Local governments should create a well-defined strategy for attracting and retaining newcomers, which includes setting clear goals, identifying target groups, and allocating resources effectively. 2. Promote the community: Local governments should actively promote their community as a welcoming and inclusive place for newcomers. This can be done through marketing campaigns, social media, and community events that showcase the benefits of living and working in the area. 3. Provide information and resources: Local governments should ensure that newcomers have access to relevant information and resources, such as guides on local services, housing, and employment opportunities. This can be done through a dedicated website, information centers, or community organizations. 4. Support language and cultural integration: Local governments should provide language classes and cultural orientation programs to help newcomers adapt to their new environment. This can be done through partnerships with local schools, community organizations, and language schools. 5. Encourage community engagement: Local governments should create opportunities for newcomers to engage with the community, such as volunteering, participating in local events, and joining community organizations. This can help newcomers build social connections and feel more integrated into the community. 6. Foster a welcoming and inclusive environment: Local governments should work to create a welcoming and inclusive environment for newcomers by promoting diversity and inclusion, addressing discrimination, and celebrating multiculturalism. 7. Support employment and entrepreneurship: Local governments should support newcomers in finding employment and starting businesses by providing resources, training, and networking opportunities. This can be done through partnerships with local businesses, chambers of commerce, and economic development organizations. 8. Provide affordable housing options: Local governments should work to ensure that there are affordable housing options available for newcomers, as this can be a significant barrier to attraction and retention. 9. Strengthen partnerships with stakeholders: Local governments should collaborate with various stakeholders, such as community organizations, businesses, and educational institutions, to develop and implement strategies for newcomer attraction and retention. 10. Monitor and evaluate progress: Local governments should regularly monitor and evaluate the effectiveness of their newcomer attraction and retention strategies, making adjustments as needed to improve outcomes. This can be done through data collection, surveys, and feedback from newcomers and community members.	Click to Open: Comments n=8 Click to Open: Crosstabs s=0.93 Click to Open: Heat Map s=0.61 Click to Open: Importance Analyses ∆=0.00 2.59 ±0.11 (39.7% ±1.7) n=263 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Skills development and networking opportunities s=0.55 *Recommendations*1. Collaborate with educational institutions: Local governments can partner with schools, colleges, and universities to develop and promote skills development programs. This can include offering internships, apprenticeships, and job shadowing opportunities for students to gain practical experience in their chosen fields. 2. Organize workshops and training programs: Local governments can organize workshops, seminars, and training programs on various topics such as entrepreneurship, leadership, communication, and technical skills. These programs can be offered to the community at low or no cost, making them accessible to a wider audience. 3. Support local businesses and startups: Local governments can provide financial and logistical support to local businesses and startups, helping them grow and create more job opportunities. This can include offering grants, tax incentives, and affordable office spaces. 4. Create networking events: Local governments can organize networking events, job fairs, and career expos to connect job seekers, employers, and professionals. These events can help individuals expand their professional networks and learn about new job opportunities. 5. Develop mentorship programs: Local governments can create mentorship programs that connect experienced professionals with individuals seeking guidance and support in their careers. This can help individuals gain valuable insights and advice from industry experts. 6. Promote online learning resources: Local governments can promote online learning platforms and resources, such as MOOCs (Massive Open Online Courses), webinars, and e-learning websites. This can help individuals access a wide range of educational materials and develop new skills at their own pace. 7. Establish partnerships with industry leaders: Local governments can partner with industry leaders and experts to develop targeted skills development programs. This can help ensure that the programs are relevant and aligned with the needs of the local job market. 8. Encourage volunteerism and community involvement: Local governments can promote volunteer opportunities and community involvement as a way for individuals to develop new skills, gain experience, and expand their professional networks. 9. Create a skills development and networking hub: Local governments can establish a centralized hub or resource center where individuals can access information about skills development programs, networking events, and job opportunities. This can help streamline the process of finding and participating in these opportunities. 10. Regularly assess and update programs: Local governments should regularly assess the effectiveness of their skills development and networking programs and make necessary updates to ensure they remain relevant and effective. This can include gathering feedback from participants, tracking program outcomes, and staying informed about changes in the job market and industry trends.	Click to Open: Comments n=7 Click to Open: Crosstabs s=0.77 Click to Open: Heat Map s=0.54 Click to Open: Importance Analyses ∆=0.00 2.55 ±0.09 (38.6% ±1.4) n=273 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Children and youth development s=0.53 *Recommendations*1. Education: Invest in quality education by providing adequate funding for schools, hiring well-trained teachers, and ensuring access to educational resources for all children. This includes early childhood education, primary and secondary education, as well as vocational and technical training. 2. Health and Nutrition: Implement programs that promote healthy lifestyles, provide access to healthcare services, and ensure proper nutrition for children and youth. This can include school meal programs, immunization campaigns, and mental health support services. 3. Safe and Supportive Environments: Create safe spaces for children and youth to learn, play, and grow. This can include investing in public parks, playgrounds, and community centers, as well as implementing policies that protect children from violence, abuse, and exploitation. 4. Youth Engagement and Participation: Encourage youth to participate in local decision-making processes and provide opportunities for them to develop leadership skills. This can include establishing youth councils, organizing youth-led community projects, and offering mentorship programs. 5. Access to Extracurricular Activities: Support the development of well-rounded children and youth by providing access to a variety of extracurricular activities, such as sports, arts, and cultural programs. These activities can help children develop important life skills, build self-esteem, and foster a sense of belonging. 6. Social Services and Support: Ensure that vulnerable children and youth have access to the necessary social services and support, such as counseling, financial assistance, and housing. This can help prevent and address issues such as homelessness, substance abuse, and mental health challenges. 7. Collaboration and Partnerships: Work with community organizations, businesses, and other stakeholders to develop and implement comprehensive strategies for children and youth development. This can include partnering with local nonprofits to provide after-school programs or working with businesses to create job training opportunities for young people. 8. Monitoring and Evaluation: Regularly assess the effectiveness of children and youth development programs and policies to ensure they are meeting their intended goals. This can help identify areas for improvement and ensure that resources are being used efficiently. 9. Public Awareness and Advocacy: Raise awareness about the importance of children and youth development and advocate for policies and programs that support their well-being. This can include organizing public events, launching media campaigns, and engaging with policymakers. 10. Equity and Inclusion: Ensure that all children and youth, regardless of their background or circumstances, have equal opportunities to succeed. This can include implementing policies that address systemic barriers and providing targeted support for marginalized groups, such as low-income families, racial and ethnic minorities, and children with disabilities.	Click to Open: Comments n=11 Click to Open: Crosstabs s=0.87 Click to Open: Heat Map s=0.58 Click to Open: Importance Analyses ∆=0.00 2.53 ±0.11 (38.3% ±1.6) n=262 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Community safety and crime prevention s=0.39 *Recommendations*1. Community Policing: Encourage and support community policing initiatives, where police officers work closely with community members to identify and solve problems related to crime and disorder. 2. Neighborhood Watch Programs: Establish and promote neighborhood watch programs, where residents work together to monitor and report suspicious activities in their communities. 3. Crime Prevention Through Environmental Design (CPTED): Implement CPTED principles in urban planning and development, such as improving street lighting, maintaining landscaping, and designing public spaces to encourage natural surveillance. 4. Youth Programs: Invest in youth programs that provide positive activities and mentorship, helping to reduce the likelihood of young people engaging in criminal behavior. 5. Education and Awareness: Provide education and awareness programs on crime prevention and personal safety for community members, including workshops, seminars, and online resources. 6. Collaboration with Social Services: Work closely with social service agencies to address the root causes of crime, such as poverty, addiction, and mental health issues. 7. Community Engagement: Encourage community members to take an active role in crime prevention by participating in local meetings, reporting suspicious activities, and supporting local initiatives. 8. Data-Driven Policing: Utilize data and analytics to identify crime trends and hotspots, allowing for targeted policing efforts and resource allocation. 9. Surveillance Technology: Implement appropriate surveillance technology, such as security cameras and license plate readers, to deter criminal activity and assist in investigations. 10. Restorative Justice Programs: Support restorative justice programs that focus on rehabilitating offenders and repairing the harm caused by their actions, rather than solely relying on punitive measures. 1	Click to Open: Comments n=12 Click to Open: Crosstabs s=0.86 Click to Open: Heat Map s=0.49 Click to Open: Importance Analyses ∆=0.00 2.39 ±0.10 (34.8% ±1.5) n=272 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Aged care and accommodation s=0.48 *Recommendations*1. Assess the current state of aged care and accommodation: Conduct a thorough assessment of the existing aged care facilities and accommodations in the area. Identify the gaps in services, infrastructure, and resources. 2. Develop a comprehensive plan: Based on the assessment, create a strategic plan that outlines the goals, objectives, and strategies for improving aged care and accommodation. This plan should address the identified gaps and prioritize the needs of the elderly population. 3. Increase funding and resources: Allocate sufficient funding and resources to support the implementation of the strategic plan. This may include investing in new facilities, upgrading existing ones, and providing financial assistance to aged care providers. 4. Collaborate with stakeholders: Engage with aged care providers, community organizations, and other relevant stakeholders to ensure a coordinated approach to improving aged care and accommodation. This collaboration can help identify best practices, share resources, and streamline service delivery. 5. Implement innovative solutions: Explore and adopt innovative solutions to address the challenges faced by the elderly population. This may include adopting new technologies, such as telehealth and assistive devices, to improve access to care and enhance the quality of life for older adults. 6. Enhance workforce development: Invest in training and professional development for aged care workers to ensure they have the necessary skills and knowledge to provide high-quality care. This may include offering scholarships, incentives, and ongoing education opportunities. 7. Improve accessibility and affordability: Ensure that aged care facilities and accommodations are accessible to all older adults, regardless of their income or mobility levels. This may involve offering subsidies or financial assistance to those in need and ensuring that facilities are designed to be accessible and inclusive. 8. Raise awareness and promote aged care services: Develop and implement public awareness campaigns to educate the community about the importance of aged care and the services available to older adults. This can help to reduce stigma and encourage more people to access the support they need. 9. Monitor and evaluate progress: Regularly monitor and evaluate the effectiveness of the strategies implemented to improve aged care and accommodation. This will help to identify areas for improvement and ensure that resources are being used effectively. 10. Advocate for policy changes: Work with policymakers and other stakeholders to advocate for policy changes that support the improvement of aged care and accommodation. This may include advocating for increased funding, regulatory changes, or the development of new programs and initiatives.	Click to Open: Comments n=20 Click to Open: Crosstabs s=0.89 Click to Open: Heat Map s=0.76 Click to Open: Importance Analyses ∆=0.00 2.06 ±0.11 (26.6% ±1.4) n=268 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

*Engagement Method*	*Score* *n=419*	*Word Cloud*
*Comparison Segment (CS):*	0 = Not important (0%) 1 = Important (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
Council's website s=0.87 *Recommendations*1. User-friendly design: Ensure the website has a clean, modern, and easy-to-navigate design. This includes using clear fonts, simple menus, and a responsive layout that works well on both desktop and mobile devices. 2. Accessibility: Make sure the website is accessible to all users, including those with disabilities. This can be achieved by following Web Content Accessibility Guidelines (WCAG) and incorporating features such as text resizing, alternative text for images, and keyboard navigation. 3. Search functionality: Implement a robust search function that allows users to easily find the information they are looking for. This may include filters and advanced search options to help narrow down results. 4. Up-to-date content: Regularly update the website with the latest news, events, and information relevant to the local community. This includes meeting agendas, minutes, and other important documents. 5. Clear communication: Use clear and concise language throughout the website, avoiding jargon and technical terms where possible. Ensure that all content is well-organized and easy to understand. 6. Online services: Offer online services such as bill payments, permit applications, and service requests to make it easier for residents to interact with the local government. 7. Social media integration: Integrate social media platforms such as Facebook, Twitter, and Instagram to allow users to easily share content and stay updated on the latest news and events. 8. Feedback and engagement: Provide opportunities for users to give feedback on the website and engage with the local government. This can include online surveys, contact forms, and public forums. 9. Analytics and performance monitoring: Use analytics tools to track website performance and user behavior. This data can be used to identify areas for improvement and ensure the website is meeting the needs of its users. 10. Regular maintenance and updates: Keep the website secure and up-to-date by regularly updating software, fixing bugs, and addressing any security vulnerabilities.	Click to Open: Comments n=8 Click to Open: Crosstabs s=0.34 Click to Open: Heat Map s=0.74 Click to Open: Importance Analyses ∆=0.00 0: 11.6% of respondents (n=41) 1: 75% of respondents (n=266)0.87 ±0.04 (86.6% ±3.8) n=307 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Surveys s=0.83 *Recommendations*1. Clearly define the purpose and objectives: Before creating a survey, the local government should have a clear understanding of what they want to achieve with the survey. This will help in designing the survey questions and ensuring that they are relevant and focused. 2. Use simple and concise language: Survey questions should be easy to understand and free from jargon or technical terms. This will help in getting accurate responses from the respondents. 3. Use a mix of question types: Use a combination of open-ended and closed-ended questions to gather both quantitative and qualitative data. This will provide a more comprehensive understanding of the respondents' opinions and experiences. 4. Keep the survey short: Long surveys can lead to respondent fatigue and lower response rates. Keep the survey as short as possible while still gathering the necessary information. 5. Test the survey: Before distributing the survey, test it with a small group of people to identify any issues or areas of confusion. This will help in refining the survey and ensuring that it is effective in gathering the required information. 6. Use multiple distribution channels: To reach a diverse group of respondents, use various distribution channels such as online platforms, mail, phone, and in-person interviews. 7. Ensure anonymity and confidentiality: Respondents are more likely to provide honest and accurate answers if they know that their responses will be kept confidential. Clearly communicate the privacy policy and ensure that the data is stored securely. 8. Provide incentives: Offering incentives such as gift cards, discounts, or entry into a prize draw can help increase response rates. 9. Analyze and share the results: After collecting the survey data, analyze the results and share them with the community. This will help in building trust and credibility, as well as demonstrating the value of the survey. 10. Use the findings to inform decision-making: The ultimate goal of a survey is to gather information that can be used to improve local government services and policies. Use the survey findings to make data-driven decisions and communicate these changes to the community.	Click to Open: Comments n=10 Click to Open: Crosstabs s=0.37 Click to Open: Heat Map s=0.77 Click to Open: Importance Analyses ∆=0.00 0: 13.9% of respondents (n=50) 1: 69.4% of respondents (n=250)0.83 ±0.04 (83.3% ±4.2) n=300 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Social media s=0.81 *Recommendations*1. Develop a clear social media strategy: A local government should have a well-defined social media strategy that outlines its goals, target audience, and key messages. This will help ensure that all social media efforts are aligned with the organization's overall objectives. 2. Assign a dedicated social media team: A local government should have a dedicated team responsible for managing its social media accounts. This team should be trained in social media best practices and should be responsible for creating and curating content, engaging with followers, and monitoring social media performance. 3. Create engaging content: To improve its social media presence, a local government should focus on creating content that is engaging, informative, and relevant to its target audience. This may include news updates, event announcements, behind-the-scenes looks at local government operations, and stories that showcase the positive impact of local government initiatives. 4. Use visuals: Visual content, such as images and videos, tends to perform better on social media than text-only posts. Local governments should incorporate visuals into their social media content whenever possible to increase engagement and reach. 5. Post consistently: A local government should maintain a consistent posting schedule to keep its audience engaged and informed. This may require creating a content calendar to plan and schedule posts in advance. 6. Engage with followers: Social media is a two-way communication channel, and local governments should make an effort to engage with their followers by responding to comments, answering questions, and acknowledging feedback. 7. Monitor and analyze performance: Local governments should regularly monitor their social media performance to identify what types of content and strategies are most effective. This may involve tracking metrics such as engagement, reach, and follower growth, and using this data to inform future social media efforts. 8. Use hashtags and geotags: Hashtags and geotags can help increase the visibility of a local government's social media content. Local governments should use relevant hashtags and geotags to connect with their target audience and participate in local conversations. 9. Collaborate with local influencers and organizations: Partnering with local influencers and organizations can help a local government expand its reach and credibility on social media. Local governments should identify potential partners and collaborate on content, events, or campaigns that align with their goals and objectives. 10. Stay up-to-date with social media trends and best practices: Social media is constantly evolving, and local governments should stay informed about the latest trends and best practices to ensure their social media efforts remain effective and relevant. This may involve attending workshops, webinars, or conferences, or following industry blogs and publications.	Click to Open: Comments n=10 Click to Open: Crosstabs s=0.39 Click to Open: Heat Map s=0.82 Click to Open: Importance Analyses ∆=0.00 0: 15.2% of respondents (n=54) 1: 66.1% of respondents (n=234)0.81 ±0.05 (81.3% ±4.5) n=288 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Online engagement platform s=0.75 *Recommendations*1. User-friendly interface: Ensure that the online engagement platform has a clean, intuitive, and easy-to-navigate interface. This will encourage more users to participate and engage with the local government. 2. Mobile optimization: Make sure the platform is optimized for mobile devices, as many users access the internet through their smartphones and tablets. 3. Accessibility: Ensure the platform is accessible to all users, including those with disabilities, by following web accessibility guidelines and best practices. 4. Multilingual support: Offer content in multiple languages to cater to the diverse population in the community. 5. Regular updates: Keep the platform updated with the latest news, events, and information related to the local government. This will encourage users to visit the platform regularly and stay informed. 6. Social media integration: Integrate the platform with popular social media channels to reach a wider audience and encourage sharing of content. 7. Interactive features: Include interactive features such as polls, surveys, and discussion forums to encourage user participation and engagement. 8. Feedback mechanism: Provide a clear and easy-to-use feedback mechanism for users to share their thoughts, suggestions, and concerns with the local government. 9. Transparency: Be transparent about how user feedback and input is being used to inform decision-making processes and policy development. 10. Promotion: Actively promote the online engagement platform through various channels, such as local media, community events, and social media, to raise awareness and encourage participation. 1	Click to Open: Comments n=8 Click to Open: Crosstabs s=0.43 Click to Open: Heat Map s=0.73 Click to Open: Importance Analyses ∆=0.00 0: 18.8% of respondents (n=66) 1: 56% of respondents (n=196)0.75 ±0.05 (74.8% ±5.3) n=262 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Pop-up kiosks at events and key locations s=0.74 *Recommendations*1. Strategic placement: Ensure that pop-up kiosks are placed in high-traffic areas and key locations where they can be easily seen and accessed by the public. This may include popular tourist spots, busy streets, or near public transportation hubs. 2. Attractive design: Make the kiosks visually appealing and inviting to draw people in. Use bright colors, eye-catching graphics, and clear signage to make the kiosk stand out and convey its purpose. 3. Offer valuable services: Provide useful information and services that cater to the needs of the local community and visitors. This may include maps, event schedules, local business directories, and public transportation information. 4. Staffing: Ensure that the kiosks are staffed with friendly, knowledgeable, and approachable personnel who can assist visitors with their inquiries and provide helpful recommendations. 5. Accessibility: Make sure the kiosks are accessible to people with disabilities by providing ramps, wide entrances, and appropriate signage. 6. Interactive elements: Incorporate interactive elements such as touchscreens, digital displays, and QR codes to engage visitors and provide them with up-to-date information. 7. Regular maintenance: Keep the kiosks clean, well-maintained, and stocked with necessary materials to ensure a positive experience for visitors. 8. Promote local businesses: Partner with local businesses to offer special deals, discounts, or promotions through the kiosk. This can help support the local economy and encourage visitors to explore the area further. 9. Collect feedback: Set up a system for collecting feedback from visitors about their experience with the kiosk. This can help identify areas for improvement and ensure that the kiosk continues to meet the needs of the community. 10. Evaluate and adapt: Regularly assess the effectiveness of the kiosks and make necessary adjustments to improve their performance. This may include updating the design, changing the services offered, or relocating the kiosk to a more suitable location.	Click to Open: Comments n=7 Click to Open: Crosstabs s=0.44 Click to Open: Heat Map s=0.73 Click to Open: Importance Analyses ∆=0.00 0: 19.5% of respondents (n=74) 1: 54.1% of respondents (n=206)0.74 ±0.05 (73.6% ±5.2) n=280 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Informal engagement with Councillors s=0.73 *Recommendations*1. Organize regular community meetings: Local governments can schedule regular community meetings where councillors can interact with residents, listen to their concerns, and provide updates on local projects and initiatives. This will help build trust and improve communication between the community and the councillors. 2. Use social media platforms: Councillors can use social media platforms like Facebook, Twitter, and Instagram to engage with residents, share updates, and respond to questions and concerns. This will make them more accessible and approachable to the community. 3. Host informal events: Local governments can organize informal events like coffee mornings, town hall meetings, or community picnics where councillors can engage with residents in a relaxed and friendly atmosphere. 4. Encourage councillor participation in community events: Councillors should be encouraged to attend and participate in community events, such as fairs, festivals, and sports events. This will help them connect with residents and show their commitment to the community. 5. Provide training and support for councillors: Local governments can offer training and support to councillors on effective communication and engagement strategies. This will help them better understand the needs and concerns of their constituents and improve their ability to engage with the community. 6. Establish a councillor feedback system: Local governments can create a system for residents to provide feedback on their interactions with councillors. This can help identify areas for improvement and ensure that councillors are meeting the needs of their constituents. 7. Create opportunities for youth engagement: Local governments can involve young people in the decision-making process by creating youth councils or organizing youth forums. This will help engage a wider range of community members and provide valuable input from younger residents. 8. Encourage collaboration between councillors and community organizations: Local governments can facilitate partnerships between councillors and community organizations, such as schools, nonprofits, and businesses. This can help councillors better understand the needs of the community and work together to address local issues. 9. Promote transparency and accountability: Local governments can improve trust and engagement by being transparent about their decision-making processes and holding councillors accountable for their actions. This can include publishing meeting minutes, sharing budget information, and providing regular updates on local projects. 10. Recognize and celebrate community achievements: Local governments can acknowledge and celebrate the achievements of community members, organizations, and businesses. This can help build a sense of pride and unity within the community and encourage greater engagement with councillors.	Click to Open: Comments n=11 Click to Open: Crosstabs s=0.44 Click to Open: Heat Map s=0.70 Click to Open: Importance Analyses ∆=0.00 0: 19.7% of respondents (n=75) 1: 53.2% of respondents (n=202)0.73 ±0.05 (72.9% ±5.2) n=277 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Email newsletters s=0.71 *Recommendations*1. Define the purpose and audience: Clearly define the purpose of the newsletter and identify the target audience. This will help in creating relevant content that caters to the needs and interests of the audience. 2. Use an attractive and responsive design: Design the newsletter in a visually appealing manner, using a clean layout, appropriate fonts, and high-quality images. Ensure that the design is responsive and mobile-friendly, as many people access their emails on their smartphones. 3. Write engaging subject lines: Craft compelling subject lines that encourage recipients to open the email. Keep them short, relevant, and interesting. 4. Personalize the content: Address the recipients by their names and tailor the content to their preferences and interests. This will make the newsletter more engaging and relevant to the audience. 5. Keep the content concise and relevant: Focus on providing valuable information and updates that are relevant to the local community. Avoid lengthy articles and use bullet points, subheadings, and images to break up the text and make it easier to read. 6. Use clear calls-to-action: Encourage readers to take action by including clear calls-to-action, such as "Learn more," "Register now," or "Share your feedback." 7. Segment the audience: Divide the audience into different segments based on their interests, preferences, or location, and send targeted newsletters to each segment. This will help in providing more relevant content and increase engagement. 8. Maintain a consistent schedule: Send the newsletter on a regular basis, such as weekly, bi-weekly, or monthly, to keep the audience engaged and informed. 9. Monitor and analyze performance: Track the performance of the newsletter by monitoring open rates, click-through rates, and other relevant metrics. Use this data to identify areas for improvement and make necessary adjustments to the content, design, or delivery. 10. Encourage feedback and interaction: Provide opportunities for readers to share their feedback, ask questions, or engage with the local government through social media, email, or other channels. This will help in building a stronger relationship with the community and improving the newsletter based on their needs and preferences.	Click to Open: Comments n=4 Click to Open: Crosstabs s=0.45 Click to Open: Heat Map s=0.70 Click to Open: Importance Analyses ∆=0.00 0: 20.6% of respondents (n=79) 1: 50.5% of respondents (n=194)0.71 ±0.05 (71.1% ±5.4) n=273 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Print newsletters s=0.65 *Recommendations*1. Focus on content: Ensure that the content is relevant, informative, and engaging for the target audience. This may include news updates, upcoming events, profiles of local businesses or community members, and articles on topics of interest. 2. Use clear and concise language: Write in a simple, easy-to-understand language that is accessible to a wide range of readers. Avoid jargon and technical terms, and use short sentences and paragraphs. 3. Use an attractive layout and design: A visually appealing newsletter will be more likely to be read and enjoyed by the audience. Use a clean, modern design with plenty of white space, and choose fonts and colors that are easy to read. 4. Include high-quality images and graphics: Visual elements can help to break up large blocks of text and make the newsletter more engaging. Use high-quality images and graphics that are relevant to the content and enhance the overall design. 5. Regularly update and refresh content: To keep readers interested and engaged, it's important to regularly update the content of the newsletter. This may involve adding new articles, updating existing content, or featuring different community members or businesses. 6. Encourage reader interaction: Invite readers to submit their own articles, photos, or suggestions for future content. This can help to build a sense of community and encourage greater engagement with the newsletter. 7. Distribute the newsletter widely: Ensure that the newsletter reaches as many people as possible by distributing it through various channels, such as local libraries, community centers, schools, and businesses. Consider offering both print and digital versions to cater to different preferences. 8. Monitor and evaluate the success of the newsletter: Regularly assess the effectiveness of the newsletter by tracking metrics such as readership, engagement, and feedback. Use this information to make improvements and adjustments as needed. 9. Promote the newsletter: Use social media, local events, and other marketing channels to promote the newsletter and encourage more people to subscribe. 10. Collaborate with local organizations and businesses: Partner with local organizations and businesses to share content, resources, and expertise. This can help to strengthen the newsletter's content and reach a wider audience.	Click to Open: Comments n=18 Click to Open: Crosstabs s=0.48 Click to Open: Heat Map s=0.66 Click to Open: Importance Analyses ∆=0.00 0: 22.7% of respondents (n=111) 1: 42.5% of respondents (n=208)0.65 ±0.05 (65.2% ±5.2) n=319 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Committees and panels s=0.63 *Recommendations*1. Clearly define the roles and responsibilities: Ensure that each committee and panel has a clear purpose, objectives, and scope of work. This will help members understand their roles and responsibilities, leading to more effective decision-making and collaboration. 2. Diversify membership: Encourage diversity in committee and panel membership by including individuals from different backgrounds, professions, and perspectives. This will help ensure that a wide range of viewpoints are considered and can lead to more innovative and inclusive solutions. 3. Provide training and support: Offer training and support to committee and panel members to help them develop the skills and knowledge needed to effectively contribute to the group. This may include training on relevant policies, procedures, and best practices, as well as opportunities for professional development and networking. 4. Establish clear communication channels: Ensure that there are clear and effective communication channels in place for committee and panel members to share information, ask questions, and collaborate on projects. This may include regular meetings, email updates, and online collaboration tools. 5. Encourage public participation: Engage the community in the work of committees and panels by inviting public input, holding open meetings, and sharing information about the group's activities and decisions. This can help build trust and support for the work of the committee or panel and ensure that community needs and concerns are considered. 6. Set performance metrics and evaluate progress: Establish performance metrics and regularly evaluate the effectiveness of committees and panels in achieving their objectives. This can help identify areas for improvement and ensure that the group is making progress toward its goals. 7. Foster a culture of collaboration and innovation: Encourage committee and panel members to work together, share ideas, and think creatively about how to address challenges and opportunities. This can help create a more dynamic and effective group that is better able to respond to the needs of the community. 8. Streamline processes and reduce bureaucracy: Review and streamline the processes and procedures that govern the work of committees and panels to ensure that they are efficient, transparent, and user-friendly. This can help reduce administrative burdens and allow members to focus on their core responsibilities. 9. Recognize and reward contributions: Acknowledge the hard work and dedication of committee and panel members by recognizing their contributions and celebrating their successes. This can help motivate members and foster a sense of pride and ownership in the work of the group. 10. Regularly review and update committee and panel structures: Periodically assess the effectiveness of the current committee and panel structures and make adjustments as needed to ensure that they continue to meet the needs of the community and the local government. This may include consolidating or disbanding committees or panels, creating new ones, or adjusting their scope and responsibilities.	Click to Open: Comments n=11 Click to Open: Crosstabs s=0.48 Click to Open: Heat Map s=0.63 Click to Open: Importance Analyses ∆=0.00 0: 23.3% of respondents (n=99) 1: 39.9% of respondents (n=170)0.63 ±0.06 (63.2% ±5.8) n=269 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Text messaging to mobile phones s=0.53 *Recommendations*1. Use clear and concise language: Ensure that the text messages are written in simple, easy-to-understand language. Avoid using jargon, technical terms, or abbreviations that may confuse recipients. 2. Personalize messages: Address recipients by their names to make the messages more personal and engaging. This can help increase the likelihood that recipients will read and respond to the messages. 3. Segment the audience: Divide the target audience into different groups based on their needs, preferences, or demographics. This will allow the local government to send targeted messages that are more relevant to each group. 4. Use a reliable messaging platform: Choose a messaging platform that offers high deliverability rates, real-time reporting, and easy integration with other communication channels. 5. Schedule messages appropriately: Send messages at appropriate times, considering the recipients' time zones and daily routines. Avoid sending messages during late-night hours or other inconvenient times. 6. Limit the frequency of messages: Avoid overwhelming recipients with too many messages. Determine the optimal frequency based on the nature of the communication and the preferences of the target audience. 7. Include a clear call-to-action: Make it clear what action the recipient should take after reading the message, whether it's visiting a website, calling a phone number, or attending an event. 8. Monitor and analyze performance: Track the performance of text messaging campaigns, including open rates, click-through rates, and response rates. Use this data to make improvements and optimize future campaigns. 9. Ensure compliance with regulations: Familiarize yourself with local and national regulations regarding text messaging, such as obtaining consent from recipients and providing an opt-out option. 10. Encourage feedback: Provide recipients with an easy way to provide feedback or ask questions about the messages they receive. This can help improve the quality of future messages and increase engagement.	Click to Open: Comments n=17 Click to Open: Crosstabs s=0.50 Click to Open: Heat Map s=0.49 Click to Open: Importance Analyses ∆=0.00 0: 24.9% of respondents (n=146) 1: 27.9% of respondents (n=163)0.53 ±0.06 (52.8% ±5.6) n=309 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Billboards and banners s=0.48 *Recommendations*1. Clear and concise messaging: Ensure that the text on billboards and banners is easy to read and understand. Use simple language and avoid jargon or technical terms that may confuse the audience. 2. Eye-catching design: Use bold colors, striking images, and creative designs to grab the attention of passersby. A well-designed billboard or banner will be more likely to be noticed and remembered. 3. Strategic placement: Place billboards and banners in high-traffic areas where they will be seen by a large number of people. Consider the target audience and choose locations that are relevant to them. 4. Regular updates: Keep the content on billboards and banners fresh and up-to-date. Replace outdated information and ensure that the messaging is still relevant and accurate. 5. Use of digital technology: Consider using digital billboards and banners, which can display multiple messages and be easily updated. This can also allow for more interactive and engaging content, such as videos or animations. 6. Incorporate local artwork: Collaborate with local artists to create unique and visually appealing designs for billboards and banners. This can also help to support the local arts community and showcase the talent within the area. 7. Promote community events and initiatives: Use billboards and banners to advertise local events, programs, and initiatives. This can help to increase awareness and participation within the community. 8. Ensure inclusivity: Make sure that the content on billboards and banners is inclusive and representative of the diverse population within the community. This may include using multiple languages or featuring images of people from different backgrounds. 9. Measure effectiveness: Regularly assess the impact of billboards and banners on the community. This can help to determine which strategies are most effective and inform future improvements. 10. Encourage feedback: Invite community members to provide feedback on billboards and banners. This can help to identify areas for improvement and ensure that the messaging is resonating with the intended audience.	Click to Open: Comments n=5 Click to Open: Crosstabs s=0.50 Click to Open: Heat Map s=0.48 Click to Open: Importance Analyses ∆=0.00 0: 24.9% of respondents (n=138) 1: 22.8% of respondents (n=126)0.48 ±0.06 (47.7% ±6.0) n=264 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
Newspaper ads s=0.29 *Recommendations*1. Define the target audience: Identify the specific demographic that the local government wants to reach with its newspaper ads. This will help in tailoring the content, design, and placement of the ads to appeal to that particular audience. 2. Use clear and concise messaging: Ensure that the ad's message is easy to understand and gets straight to the point. Avoid using jargon or complex language that may confuse readers. 3. Use attention-grabbing headlines: Create headlines that are catchy and relevant to the content of the ad. This will help to draw readers in and encourage them to read the rest of the ad. 4. Use high-quality visuals: Incorporate eye-catching images, graphics, or illustrations that are relevant to the ad's message. This will help to make the ad more visually appealing and memorable. 5. Choose the right ad size and placement: Select the appropriate size and placement of the ad within the newspaper to maximize visibility and impact. This may involve placing the ad on a specific page or section that is relevant to the target audience or choosing a larger ad size for greater visibility. 6. Use a clear call-to-action: Encourage readers to take a specific action after reading the ad, such as visiting a website, attending an event, or contacting the local government for more information. Make sure the call-to-action is clear and easy to follow. 7. Monitor and measure the ad's performance: Track the success of the newspaper ads by monitoring key performance indicators, such as the number of website visits, event attendees, or inquiries generated by the ad. This will help to determine the effectiveness of the ad and inform future advertising strategies. 8. Test different ad variations: Experiment with different headlines, visuals, and messaging to see which combinations resonate most with the target audience. This can help to optimize the ad's performance and improve its overall effectiveness. 9. Collaborate with the newspaper's advertising team: Work closely with the newspaper's advertising team to ensure that the ad is designed and placed in a way that maximizes its impact. They may be able to provide valuable insights and recommendations based on their experience and knowledge of the publication's readership. 10. Keep the content fresh and relevant: Regularly update the ad's content to ensure that it remains relevant and engaging for the target audience. This may involve promoting new initiatives, events, or services offered by the local government.	Click to Open: Comments n=25 Click to Open: Crosstabs s=0.46 Click to Open: Heat Map s=0.26 Click to Open: Importance Analyses ∆=0.00 0: 20.8% of respondents (n=182) 1: 8.7% of respondents (n=76)0.29 ±0.06 (29.5% ±5.6) n=258 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

*Wellbeing Statement*	*Score* *n=487*	*Word Cloud*
*Comparison Segment (CS):*	1 = None of the time (0%) 5 = All of the time (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
I've been able to make up my own mind about things s=0.43 *Recommendations*1. Promote education and critical thinking: Local governments can invest in education and promote critical thinking skills in schools and community programs. This can help residents develop the ability to make informed decisions and form their own opinions. 2. Encourage public participation: Local governments can create opportunities for residents to participate in decision-making processes, such as town hall meetings, public consultations, and online forums. This can help residents feel more empowered and confident in their ability to make up their own minds about things. 3. Support community organizations and initiatives: Local governments can provide funding and support to community organizations and initiatives that promote individual autonomy and self-determination. This can include supporting local arts and cultural organizations, sports clubs, and other community groups that encourage personal growth and development. 4. Foster a diverse and inclusive community: Local governments can work to create a diverse and inclusive community by promoting tolerance, understanding, and respect for different cultures, beliefs, and opinions. This can help residents feel more comfortable expressing their own opinions and making up their own minds about things. 5. Provide access to information: Local governments can ensure that residents have access to accurate and reliable information by supporting local libraries, providing online resources, and promoting transparency in government decision-making processes. This can help residents make informed decisions and form their own opinions. 6. Promote mental health and wellbeing: Local governments can invest in mental health services and promote wellbeing initiatives that help residents develop resilience, self-esteem, and emotional intelligence. This can help residents feel more confident in their ability to make up their own minds about things. 7. Encourage civic engagement: Local governments can promote civic engagement by encouraging residents to get involved in local politics, volunteer in their community, and participate in local events and initiatives. This can help residents feel more connected to their community and more confident in their ability to make up their own minds about things. 8. Support local media: Local governments can support local media outlets, such as newspapers, radio stations, and online news platforms, to ensure that residents have access to diverse perspectives and opinions. This can help residents develop their own opinions and make up their own minds about things. 9. Create safe spaces for dialogue and debate: Local governments can create safe spaces for residents to engage in dialogue and debate about important issues, such as community centers, public forums, and online platforms. This can help residents feel more comfortable expressing their opinions and making up their own minds about things. 10. Recognize and celebrate individual achievements: Local governments can recognize and celebrate the achievements of residents, such as through awards ceremonies, public recognition, and community events. This can help residents feel more confident in their abilities and more capable of making up their own minds about things.	Click to Open: Comments n=2 Click to Open: Crosstabs s=0.79 Click to Open: Heat Map s=0.43 Click to Open: Importance Analyses ∆=0.00 1: 0.6% of respondents (n=3) 2: 1.6% of respondents (n=8) 3: 7.7% of respondents (n=39) 4: 26.5% of respondents (n=134) 5: 49.4% of respondents (n=250)4.43 ±0.07 (85.7% ±1.4) n=434 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been thinking clearly s=0.24 *Recommendations*1. Promote mental health awareness: Local governments can organize mental health awareness campaigns, workshops, and seminars to educate residents about the importance of mental health and thinking clearly. This can help reduce the stigma associated with mental health issues and encourage people to seek help when needed. 2. Provide accessible mental health services: Ensuring that residents have access to affordable and quality mental health services, such as counseling and therapy, can help improve their overall wellbeing and ability to think clearly. 3. Encourage physical activity: Regular physical activity has been shown to improve mental health and cognitive function. Local governments can promote physical activity by creating safe spaces for exercise, such as parks and walking trails, and organizing community sports events and fitness classes. 4. Support work-life balance: Encouraging employers to adopt flexible work schedules and promote a healthy work-life balance can help reduce stress and improve mental clarity for residents. 5. Foster social connections: Strong social connections are essential for mental wellbeing. Local governments can facilitate social connections by organizing community events, supporting local clubs and organizations, and creating spaces for people to gather and interact. 6. Invest in education: Providing quality education and lifelong learning opportunities can help residents develop critical thinking skills and improve their ability to think clearly. 7. Address substance abuse: Local governments can implement programs to prevent and treat substance abuse, which can negatively impact mental health and cognitive function. 8. Promote healthy lifestyles: Encouraging residents to adopt healthy habits, such as eating a balanced diet, getting enough sleep, and managing stress, can contribute to better mental health and clearer thinking. 9. Create a safe and supportive environment: Ensuring that residents feel safe and supported in their community can help reduce stress and anxiety, leading to improved mental wellbeing and clearer thinking. 10. Measure and monitor subjective wellbeing: Local governments can regularly assess residents' subjective wellbeing through surveys and other data collection methods. This information can be used to identify areas for improvement and track progress over time.	Click to Open: Comments n=2 Click to Open: Crosstabs s=0.88 Click to Open: Heat Map s=0.41 Click to Open: Importance Analyses ∆=0.00 1: 1% of respondents (n=5) 2: 1.9% of respondents (n=9) 3: 12.1% of respondents (n=58) 4: 27.4% of respondents (n=131) 5: 38.5% of respondents (n=184)4.24 ±0.09 (81.0% ±1.7) n=387 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been dealing with problems well s=0.66 *Recommendations*1. Promote mental health awareness: Local governments can organize mental health awareness campaigns and workshops to educate residents about the importance of mental wellbeing and coping strategies for dealing with problems effectively. 2. Provide accessible mental health services: Local governments can invest in mental health services, such as counseling centers and support groups, to ensure that residents have access to professional help when dealing with problems. 3. Encourage community support: Local governments can facilitate the creation of community support networks, such as neighborhood groups and online forums, where residents can share their experiences and offer support to one another. 4. Offer stress management programs: Local governments can provide stress management programs, such as mindfulness workshops and yoga classes, to help residents develop healthy coping mechanisms for dealing with problems. 5. Support work-life balance: Local governments can advocate for policies that promote work-life balance, such as flexible working hours and parental leave, to help residents manage their personal and professional lives more effectively. 6. Foster social connections: Local governments can organize community events and activities that encourage social interaction and help residents build strong social networks, which can provide support during difficult times. 7. Invest in public spaces: Local governments can invest in creating and maintaining public spaces, such as parks and community centers, where residents can relax, socialize, and engage in recreational activities. 8. Promote physical activity: Local governments can encourage physical activity by providing accessible sports facilities, organizing community sports events, and promoting active transportation options, such as walking and cycling. 9. Support education and skill development: Local governments can invest in education and skill development programs, such as adult education classes and job training programs, to help residents develop the skills and knowledge needed to cope with problems effectively. 10. Address social inequalities: Local governments can work to address social inequalities, such as income disparities and access to resources, which can contribute to stress and negatively impact residents' ability to cope with problems.	Click to Open: Comments n=1 Click to Open: Crosstabs s=0.92 Click to Open: Heat Map s=0.61 Click to Open: Importance Analyses ∆=0.00 1: 1% of respondents (n=5) 2: 3.4% of respondents (n=17) 3: 14.5% of respondents (n=72) 4: 29.2% of respondents (n=145) 5: 28% of respondents (n=139)4.05 ±0.09 (76.2% ±1.8) n=378 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been feeling useful s=0.82 *Recommendations*1. Promote volunteer opportunities: Local governments can partner with non-profit organizations, schools, and community centers to create and promote volunteer opportunities for residents. This will provide residents with a sense of purpose and usefulness by contributing to their community. 2. Encourage lifelong learning: Offer workshops, classes, and seminars on various topics that can help residents develop new skills and interests. This can help them feel more useful and engaged in their community. 3. Support local businesses and entrepreneurship: By supporting local businesses and encouraging entrepreneurship, local governments can create more job opportunities and help residents feel more useful and engaged in their community. 4. Create mentorship programs: Pairing experienced professionals with younger or less experienced residents can help both parties feel more useful and connected to their community. 5. Foster community engagement: Encourage residents to participate in local government decision-making processes, such as town hall meetings and public forums. This can help them feel more useful and involved in shaping their community's future. 6. Invest in public spaces and amenities: Well-maintained parks, libraries, and community centers can provide residents with opportunities to engage in activities that make them feel useful and connected to their community. 7. Promote physical and mental health: Offer programs and resources that encourage residents to maintain a healthy lifestyle, such as exercise classes, mental health workshops, and support groups. A healthy lifestyle can contribute to a sense of usefulness and overall well-being. 8. Recognize and celebrate community achievements: Regularly acknowledge and celebrate the accomplishments of residents, businesses, and community organizations. This can help individuals feel more useful and valued in their community. 9. Encourage intergenerational connections: Create programs and events that bring together residents of different ages and backgrounds, fostering a sense of community and usefulness for all participants. 10. Communicate effectively: Keep residents informed about local government initiatives, events, and opportunities through various communication channels, such as social media, newsletters, and local media outlets. This can help residents feel more connected and useful in their community.	Click to Open: Comments n=4 Click to Open: Crosstabs s=1.02 Click to Open: Heat Map s=0.67 Click to Open: Importance Analyses ∆=0.00 1: 1.7% of respondents (n=10) 2: 4.7% of respondents (n=27) 3: 16.7% of respondents (n=96) 4: 24.4% of respondents (n=140) 5: 25.3% of respondents (n=145)3.92 ±0.10 (72.9% ±1.8) n=418 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been feeling close to other people s=0.65 *Recommendations*1. Encourage community events and gatherings: Local governments can organize and promote community events, such as festivals, fairs, and cultural celebrations, to bring residents together and foster a sense of belonging and connection. 2. Support local clubs and organizations: Local governments can provide funding, resources, and spaces for local clubs and organizations that promote social interaction and bonding, such as sports clubs, hobby groups, and volunteer organizations. 3. Implement community-building initiatives: Local governments can create initiatives that encourage residents to get to know their neighbors and build connections, such as neighborhood block parties, community gardens, and local mentorship programs. 4. Improve public spaces: Local governments can invest in creating and maintaining public spaces, such as parks, playgrounds, and community centers, where residents can gather and interact with one another. 5. Promote inclusivity and diversity: Local governments can implement policies and programs that promote inclusivity and diversity, such as anti-discrimination policies, cultural awareness training, and support for minority-owned businesses. 6. Facilitate communication and collaboration: Local governments can create platforms and channels for residents to communicate and collaborate on local issues, such as online forums, town hall meetings, and participatory budgeting processes. 7. Invest in mental health and social services: Local governments can invest in mental health and social services that help residents build strong relationships and support networks, such as counseling services, support groups, and community outreach programs. 8. Encourage volunteerism and civic engagement: Local governments can promote volunteerism and civic engagement by creating opportunities for residents to give back to their community and connect with others who share their interests and values. 9. Partner with local businesses and organizations: Local governments can partner with local businesses and organizations to create programs and events that promote social connection and community involvement, such as charity fundraisers, community service projects, and local partnerships. 10. Foster a sense of community pride: Local governments can work to create a strong sense of community pride and identity by celebrating local achievements, promoting local history and culture, and supporting local artists and creatives.	Click to Open: Comments n=4 Click to Open: Crosstabs s=1.13 Click to Open: Heat Map s=0.70 Click to Open: Importance Analyses ∆=0.00 1: 2.3% of respondents (n=14) 2: 8.7% of respondents (n=53) 3: 16.1% of respondents (n=98) 4: 19.7% of respondents (n=120) 5: 21.2% of respondents (n=129)3.72 ±0.11 (67.9% ±2.0) n=414 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been feeling relaxed s=0.68 *Recommendations*1. Create and maintain green spaces: Develop and maintain parks, gardens, and other green spaces where residents can relax, unwind, and enjoy nature. These spaces can also be used for community events and recreational activities. 2. Promote physical activity: Encourage residents to engage in physical activities such as walking, jogging, cycling, or practicing yoga by providing safe and accessible walking paths, bike lanes, and exercise facilities. 3. Organize community events: Organize regular community events such as festivals, concerts, and workshops that bring people together and foster a sense of belonging and relaxation. 4. Support mental health services: Ensure that residents have access to mental health services, including counseling and therapy, to help them manage stress and anxiety. 5. Encourage work-life balance: Work with local businesses to promote flexible working hours and encourage a healthy work-life balance for employees. 6. Improve public transportation: Develop efficient and reliable public transportation systems to reduce commuting stress and give residents more time to relax and enjoy their leisure time. 7. Implement noise reduction measures: Implement measures to reduce noise pollution, such as enforcing noise ordinances and promoting the use of quieter technologies in construction and transportation. 8. Encourage mindfulness and meditation: Offer mindfulness and meditation classes or workshops to help residents learn techniques for relaxation and stress reduction. 9. Support local arts and culture: Encourage and support local artists, musicians, and cultural institutions to create a vibrant and relaxing atmosphere in the community. 10. Foster social connections: Create opportunities for residents to connect with their neighbors and build strong social networks, which can contribute to a sense of relaxation and wellbeing. 1	Click to Open: Comments n=1 Click to Open: Crosstabs s=1.05 Click to Open: Heat Map s=0.61 Click to Open: Importance Analyses ∆=0.00 1: 1.6% of respondents (n=10) 2: 7.2% of respondents (n=45) 3: 19.6% of respondents (n=122) 4: 21.2% of respondents (n=132) 5: 17.2% of respondents (n=107)3.68 ±0.10 (66.9% ±1.8) n=416 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***
I've been feeling optimistic about the future s=0.66 *Recommendations*1. Promote economic growth and stability: A stable and growing economy can help residents feel more optimistic about the future. Local governments can support small businesses, attract new industries, and invest in infrastructure to create jobs and improve the overall economic climate. 2. Invest in education and skills development: A well-educated population is more likely to feel optimistic about the future. Local governments can invest in quality education, vocational training, and lifelong learning opportunities to help residents acquire the skills they need to succeed in the job market. 3. Foster social cohesion and community engagement: A strong sense of community can contribute to residents' optimism about the future. Local governments can encourage community engagement through events, public spaces, and support for local organizations. They can also promote social cohesion by addressing issues such as inequality, discrimination, and social exclusion. 4. Improve public services and infrastructure: High-quality public services and infrastructure can contribute to residents' wellbeing and optimism about the future. Local governments can invest in healthcare, public transportation, parks, and other amenities that improve the quality of life for residents. 5. Encourage environmental sustainability: A healthy environment is essential for residents' wellbeing and optimism about the future. Local governments can implement policies and initiatives to promote environmental sustainability, such as recycling programs, green spaces, and renewable energy projects. 6. Support mental health and wellbeing: Mental health is a crucial aspect of overall wellbeing. Local governments can invest in mental health services, promote awareness and education about mental health issues, and support initiatives that reduce stigma and discrimination related to mental health. 7. Enhance public safety: Residents who feel safe in their communities are more likely to feel optimistic about the future. Local governments can invest in effective policing, crime prevention initiatives, and community safety programs to help residents feel secure in their neighborhoods. 8. Promote work-life balance: A healthy work-life balance can contribute to residents' wellbeing and optimism about the future. Local governments can support policies and initiatives that promote flexible work arrangements, affordable childcare, and other measures that help residents balance their work and personal lives. 9. Encourage civic participation: Residents who are engaged in their communities and have a say in local decision-making are more likely to feel optimistic about the future. Local governments can promote civic participation through transparent governance, public consultations, and opportunities for residents to get involved in local initiatives. 10. Measure and monitor subjective wellbeing: Local governments can track residents' subjective wellbeing over time to identify areas for improvement and evaluate the effectiveness of policies and initiatives. This can help inform future decision-making and ensure that local governments are taking the right steps to improve residents' optimism about the future.	Click to Open: Comments n=3 Click to Open: Crosstabs s=1.05 Click to Open: Heat Map s=0.68 Click to Open: Importance Analyses ∆=0.00 1: 2.1% of respondents (n=13) 2: 7.1% of respondents (n=45) 3: 18.1% of respondents (n=115) 4: 23.2% of respondents (n=147) 5: 16.1% of respondents (n=102)3.66 ±0.10 (66.6% ±1.8) n=422 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

*Overall*	*Score* *n=506*	*Word Cloud*
*Comparison Segment (CS):*	0 = Highly dissatisfied (0%) 10 = Highly satisfied (100%)	*⇕ Export Image* *⇕ Recommendations & IP&R*
Overall satisfaction s=0.87 *Recommendations*1. Engage with the community: Local governments should actively engage with their constituents through town hall meetings, social media, and other communication channels. This will help them understand the needs and concerns of the community and make informed decisions. 2. Provide efficient public services: Ensuring that public services such as waste management, public transportation, and utilities are efficient and reliable will improve overall satisfaction. Investing in infrastructure and technology can help streamline these services. 3. Focus on public safety: A safe community is a satisfied community. Local governments should prioritize public safety by investing in law enforcement, fire protection, and emergency services. 4. Promote economic development: Supporting local businesses and attracting new industries can create jobs and improve the local economy. This can be achieved through tax incentives, grants, and other support programs. 5. Invest in education: A well-educated community is more likely to be satisfied with their local government. Investing in schools, libraries, and other educational resources can improve overall satisfaction. 6. Maintain public spaces: Clean, well-maintained public spaces such as parks, streets, and recreational facilities contribute to a community's overall satisfaction. Local governments should allocate resources to maintain and improve these spaces. 7. Encourage civic participation: Local governments can improve overall satisfaction by encouraging residents to participate in local decision-making processes. This can be achieved through volunteer opportunities, community boards, and other civic engagement initiatives. 8. Be transparent and accountable: Local governments should be transparent in their decision-making processes and be held accountable for their actions. This can be achieved through open meetings, accessible records, and regular communication with constituents. 9. Address social issues: Local governments should work to address social issues such as poverty, homelessness, and inequality. This can be achieved through targeted programs and partnerships with non-profit organizations. 10. Continuously evaluate and improve: Local governments should regularly evaluate their performance and seek feedback from the community. This will help identify areas for improvement and ensure that the government is responsive to the needs of its constituents.	Click to Open: Comments n=0 Click to Open: Crosstabs s=2.75 Click to Open: Heat Map s=1.04 Click to Open: Importance Analyses ∆=0.00 0: 4.3% of respondents (n=39) 1: 1.4% of respondents (n=13) 2: 3% of respondents (n=27) 3: 4.1% of respondents (n=37) 4: 4.3% of respondents (n=39) 5: 7.6% of respondents (n=69) 6: 6.3% of respondents (n=57) 7: 8.5% of respondents (n=77) 8: 9.5% of respondents (n=86) 9: 3.7% of respondents (n=33) 10: 3.2% of respondents (n=29)5.60 ±0.24 (56.0% ±2.4) n=506 Click to Switch Between Gauge and Pie Charts *Officer's Report*	Click to Open: Comments *Strategic PlanOperational Program***

Closing Remarks Comments, n=204

Survey respondents expressed a desire for more involvement from the Council and congratulated them on the good work undertaken. They also raised concerns about high rates, lack of services, and the need for better representation from smaller communities. Some respondents suggested a divisional council system and more investment in specific areas. There were also concerns about the environment, road maintenance, and the need for more facilities for young people. Overall, respondents called for better management, maintenance, and prioritization of services and spending.

Comment	Suburb	Rating	Date
Can we have some where in Redwood Glen where we can take our dogs for walks safely. Thank you.	Eastwood Point	7	3 Mar 2021
Less coal More work on private hospital Better support for community groups	Southshore Bay	7	3 Mar 2021
House owners don’t get help when harrassed their neighbour! There is a big gap! When my car was stolen, the Police will help, but not when you neighbour makes life miserable & stressful!	Eastwood Point	7	3 Mar 2021
I would have liked more questions to be aged specific eg elderly residents – a better footpaths, parking for elderly Suggestion – that the refuse facility charge a small fee and load trailers with mulch for elderly people who are unable to load trailers themselves I would strongly urge council to reconsider the blank refusal to allow locals to walk dogs unleashed from Sandcastles beach entrance prior to 8 am as was allowed for many years. Surf club entrance is almost impossible for elderly to access	Dune Ridge	6	3 Mar 2021
i would just like to add that there is a structural problem with the council in our area. the state development area and the port area are not under council control. that means that some of the bigger influences on our economy and our environment are not dealt with democratically. so the coordinator genereal who runs the state development areas is not an elected official and neither is the head of the port cooperation. there is a hole.	Blue Gum Grove	3	26 Oct 2020
i would like to see our recycling actually getting recycled.	Cedar Vale	0	25 Oct 2020
just better roads for school routes as they are dangerous and kids are on those roads 2 hours a day minimum.	Gulfstream Rise	5	25 Oct 2020
Please ask Council to stop cutting down trees on the streets and replant with more appropriate species that are low risk to the Public. Do not ignore the importance of plants and Community well being Thank you	Highpoint Plains	8	25 Oct 2020
Towers are bad – poor reception. Can’t get help and assistance in regards to health assistance especially for older people – this called had a bad back. feel left out from council – all activities shut down because the toilets not up to standard.	Mystic Sands	0	25 Oct 2020
my opinions are people who pay rates should have a choice of 2 votes to those who rent because the people who pay rates are paying for it.	Willow Vale	4	25 Oct 2020
I am a contract mechanical fitter my back,elbows,anx knees are hurting so i cant do my job to my full ability the government retirement age is 66.5 years where is the justification inthis if i s	Lakeside Glade	4	25 Oct 2020
Please fast track the Cedar Vale aquatic centre and provide more activities for seniors ie yoga, U3A and exercise classes	Cedar Vale	7	25 Oct 2020
You lack leadership. You have little direction.	Cedar Vale	8	25 Oct 2020
We desperately need some community health sort it out please please pretty please	Copperfield Rise	4	25 Oct 2020
Very dissatisfied with the current Council and staff. They are not willing to communicate on a face to face basis and completely dissregard any requests. Also if you try to phone in, you have to wait at least 20 minutes before any response, and usually this is a “pass the buck” response any how.	Wattle Grove	2	25 Oct 2020
I would do nothing for the council and would not give a council worker the time of day.	Redwood Glen Harbour	6	24 Oct 2020
no i think they are doing a good job	Copperfield Rise	2	24 Oct 2020
Also works as a creative artist and writer	Summerfield Bay	1	24 Oct 2020
Council meeting and wanted to ask a question that was a yes and no answer, and there were lots of regulations about who I had to pose a question to and had to ask the question a week before. I would like to turn up and have question time that is kept to 5 minutes and then move on. 5 minutes includes question and answer. Also want this rotating question time and the day and time. The developers – developing a whole new housing estate and only one entrance in and out – need to have more entrances for safety sake. Doesn’t have to be a big flashy bridge just a concrete cause way. One thing that is very good is the cemetery – Redwood Glen cemetery 11/10. Excellent job at maintaining that. A piece of paper all over town. So people who don’t have internet access can stay informed.	Ironbark Vale	4	24 Oct 2020
All good	Cypress Point	6	24 Oct 2020
Thankyou for the opportunity to have a say!	Silverwood Ridge	5	24 Oct 2020
Council services are quite good to the extent that we are overserviced. Rate cost reduction needs to be a critical focus for the council, I feel gcc rates is at a level where it is discouraging growth for the area. More than happy to have across the board service reduction to achieve this outcome. My rate cost is $67 per week which is simply irresponsible on the councils behalf. Just to put this in perspective With no further increases I will spend $35000 on rates in the next ten years.	Cedar Vale	2	24 Oct 2020
thank you for hearing my views on the this survey	Springfield Hills	3	23 Oct 2020
Cranky about the cats in time. They are everywhere in the gutters and moving around at night. Need to crack down on cats at night because they are not allowed out and they are a hazard and they are disruptive.	Blue Gum Grove	6	23 Oct 2020
Start assisting the older rate payers with the local golf clubs that are not supported by a wealthy club Some of these people have worked all their life in Redwood Glen and paid rates and get no support from council	Blue Gum Grove	3	23 Oct 2020
Hope I didn’t sound too negative but overall the council and local government and federal government are doing a great job, we’re lucky we live in Australia	Cedar Vale	8	23 Oct 2020
i much preferred when we had our own council in Sunset Park as it was a closer community than when we joined with Redwood Glen. i am still happy with Redwood Glen council but preferred it before they joined.	Sunset Park	5	23 Oct 2020
Do what they have to do.	Sunset Park	5	23 Oct 2020
When the council does the new suburbs like the one i am in parksville need to plan it better for access – only have one in and out road and can walk to the woolworths quicker than I can drive there – there were supposed to be two entrances and the council never finished it. Major picks up as well – where people dump their big items on the street and then the council comes and picks it up – we need to do it again – lot of old car bodies and illegal dumping. Need more roads between suburbs to improved accessibility in between suburbs as well. Saves people times. Also need to plan their streets better. Streets are too narrow. Can’t park car on the side of the street.	Treetop Heights	10	23 Oct 2020
we do require assistance but there is no one available to do it! this survey was too long!	Dune Ridge	2	23 Oct 2020
they need to take care of the Little towns on the outside of Redwood Glen , back the little towns, movies, events, things for kids, caravan parks. Redwood Glen is a working town and theres lots of little towns that help the big town.	Copperfield Rise	3	22 Oct 2020
My biggest issue is there’s no way to communicate to the council at all. Council and councillors are inaccessible.	Kensington Grove	5	22 Oct 2020
No comment	Ironbark Vale	3	22 Oct 2020
Keep my road graded every now and then.	Timber Creek	7	22 Oct 2020
No comment	Fairhaven Sands	5	22 Oct 2020
Look at getting caravan parks into Redwood Glen.	Ironbark Vale	4	22 Oct 2020
expensive rates – we dont like – we pay the highest rates when we dont need to	Birnam Heights	6	22 Oct 2020
Weeds – the weeds are getting into the flood drains and creeks and we need to get on top of them before they get out of hand.	Lavender Ridge	9	22 Oct 2020
no i think i’ve covered it all	Blue Gum Grove	9	22 Oct 2020
Communication with the council to find out what is going on – location.	The Pines	8	22 Oct 2020
although the council do a great job they need to do maintenance on the medium strips on the roads here!	Tallowwood Heights	9	22 Oct 2020
Lower the rates – the land value has gone down but rates haven’t done anything.	Copperfield Rise	4	22 Oct 2020
doesn’t want to see increases in tax	Copperfield Rise	7	21 Oct 2020
Just deal with your dear as poison rates, rework and unnecessary spending. Seek more support from local big business, and if the owners of the lightbox want to own some more restaurants maybe don’t make it so obvious your going to allow them to hold such a large market share of the region. Secondly, you development application fees for small businesses is pure criminal. Such a huge hurdle for the little guys, allowing these monopolies to fester with bigger businesses	Boronia Bay	5	21 Oct 2020
Put our rates down they are too dear	Ironbark Vale	0	21 Oct 2020
no not really	Dune Ridge	9	21 Oct 2020
Our rates are too high, I don’t understand where the money goes. Suggestion charge the rates every 6 months instead of 12 months as it would be more affordable	Copperfield Rise	8	21 Oct 2020
not really	Cypress Point	6	21 Oct 2020
i’d like to see more funds out in the Agnes area, there is not a lot to do with the children	Dune Ridge	7	21 Oct 2020
no i don’t think so	Cliffside Park	6	21 Oct 2020
It was interesting	Boronia Bay	5	21 Oct 2020
We need a swimming pool in Cedar Vale	Cedar Vale	7	21 Oct 2020
I think the council does a good job better than most up here	Cedar Vale	5	21 Oct 2020
Their water is too dear.	Cedar Vale	6	21 Oct 2020
Would be good to have a swimming pool in Copperfield Rise	Copperfield Rise	7	21 Oct 2020
Bring pressure onto the state to improve the hospital. A second rate hospital.	Hillside Gardens	4	21 Oct 2020
no not really	Cliffside Park	8	21 Oct 2020
i am a volunteer firefighter for 26 years.	Cliffside Park	5	21 Oct 2020
no not really	Cliffside Park	8	21 Oct 2020
There is not enough thought on attracting tourists,like a swimming beach or more tropical landscaping. Rather than Redwood Glen just being viewed as a industrial city. It would bring in more jobs. And to have more specialists in the hospital. Revamp the whole hospital and attract city specialists in. And more attractive areas for recreation. Better lighting in surburbian streets. And fix the back roads better.	Boronia Bay	8	21 Oct 2020
the only thing that is missing in the area for elderly people is there is very little facilities for the elderly and it’s a lonely life out here. so health facilities as well as transport for the elderly would be an advantage.	Cliffside Park	8	21 Oct 2020
no nothing	Cliffside Park	0	21 Oct 2020
Planning and sort something out with the education system.	Sundown Heights	10	21 Oct 2020
they need to spend more money on free camping areas for nomad	Cliffside Park	8	20 Oct 2020
The blue green algae in the lake – in Clinton day hickey drive	Boronia Bay	3	20 Oct 2020
They can stop the wholesale destruction of habitat and remnant bushland / and they need to increase vegetation throughout the region //	Kensington Grove	2	20 Oct 2020
its time to drop the rates!	Lakeside Glade	2	20 Oct 2020
charge large industries in town for what they do.	Lakeside Glade	4	20 Oct 2020
their rates are too high. it seems too high	Copperfield Rise	1	20 Oct 2020
no i think it covered a great range of questions	Boronia Bay	1	20 Oct 2020
The library requires expansion in the physical number of books available for loan//	Highpoint Plains	3	20 Oct 2020
Do more for seniors, Get togethers, morning teas , films. (social events) Need more doctors	Ironbark Vale	8	20 Oct 2020
It would be good to pay the council rate every 6 months.	Lakeside Glade	5	20 Oct 2020
get a paper developed	Ironbark Vale	10	20 Oct 2020
the council needs to learn where rosedale is as we are neglected and reinstall some basic allied health services in our area as we have been forgotten after the amalgamation from Kangaroo Island council. The council took all our services and we those reinstalled.	Alamanda Beach	3	20 Oct 2020
get more newsletters	Mallacoota	0	20 Oct 2020
quite happy	Mallacoota	6	20 Oct 2020
no comment	Springfield Hills	10	20 Oct 2020
not really	Ironbark Vale	8	20 Oct 2020
Hurry up with the swimming pool	Cedar Vale	8	20 Oct 2020
All the council parks and play areas need more shade sails, shaded areas around play equipment //	Lakeside Glade	2	20 Oct 2020
no it was all covered in the survey	Highpoint Plains	2	20 Oct 2020
footpaths are needed between Graham Collier Drive and Captain Cook Drive	Mallacoota	0	20 Oct 2020
Very dissapointed with the QLD govt and Redwood Glen council that they didnt do more to keep the private hospital open	Cedar Vale	5	20 Oct 2020
dont place the pool where they are proposing in Cedar Vale	Cedar Vale	5	20 Oct 2020
I don’t like the way the Council refused a lifestyle village for over 50 age group such as in South of Redwood Glen so now it’s going to court on appeal//	Mallacoota	5	20 Oct 2020
I am happy with the councill at the moment	Springfield Hills	7	20 Oct 2020
quite good	Kangaroo Island	6	20 Oct 2020
n/a	Ironbark Vale	7	20 Oct 2020
Appreciate receiving information by mail.	Birnam Heights	7	20 Oct 2020
no comment yet!	Dune Ridge	8	20 Oct 2020
the amount of money im paying for rates – that hurts! 3K – Damn! its a 10th of my income – gone	Ironbark Vale	8	19 Oct 2020
No I can’t think of anything at the moment when I have communicated by phone in the Redwood Glen office the ladies who work there have been very helpful //	Kangaroo Island	9	19 Oct 2020
yes I think the council needs to be accountable for their deficit before they make grandiose plans further spending. Get accounts in order. Rates are not justifiable when looking at other councils	Cedar Vale	8	19 Oct 2020
I would like a free green bin like everywhere else in Sydney	Lakeside Glade	8	19 Oct 2020
Paper copies of council information because of the poor internet services . twice this year i have had my personal details taken and phone ported Jetty Research note: This should be Rosedale – it wouldnt accept this so i had to code it as Redwood Glen to submit the survey	Mallacoota	0	19 Oct 2020
i will send them an email if something crops up	Cedar Vale	3	19 Oct 2020
just a few things they could do better at, i’d like to see more help for the elderly at events or outings	Crimson Waters	0	19 Oct 2020
They need to lower rates //	Ironbark Vale	5	19 Oct 2020
Quite satisfied with council	Blue Gum Grove	0	19 Oct 2020
Once a year, roadside collection e.g. old lounge sweeps espcially for old people who cannot take their items to dump.	Ironbark Vale	0	19 Oct 2020
I think the council is generally doing a brillant job	Springfield Hills	6	19 Oct 2020
They just need to concentrate on the core responsibilities, beautification , gardens , trees planting , they keep taking it away and its ridiculous	Ironbark Vale	7	19 Oct 2020
Not at all/they are doing a good job without me telling them//	Mallacoota	7	19 Oct 2020
We need more recycling services	Mallacoota	8	19 Oct 2020
I don’t want to receive junk emails from anyone	Mallacoota	7	19 Oct 2020
You have covered the field pretty well//	Lakeside Glade	7	19 Oct 2020
Decided not to proceed. Very happy with council and found councillors very responsive anytime had dealings with them.	Mallacoota	4	18 Oct 2020
What does the council do for the majority, it seems squeaky minorities have more say in what happens in the smaller communities	Dune Ridge	3	18 Oct 2020
Start back burning Do more maintenance in more suburbs – mowing, fix footpaths Better water drainage is needed in suburbs The taste of our water is disgusting sometimes Do more free community events	Fairhaven Sands	8	17 Oct 2020
An increase of health care for children.	Birnam Heights	5	17 Oct 2020
All good	Cypress Point	5	17 Oct 2020
I find that council is actually dismissive of our community. Not even reactive and definitely not proactive. If they encouraged staff to report things via the snap send n solve app then the community wouldnt have to do it. Also I find it disappointing to hear that some statf call our community Nagnes.	Dune Ridge	7	17 Oct 2020
Happy with the council, however i would like to see the roadworks finished regardle sss if they are a state run project, council must have somesay in the matter. Its going on too long.	Cedar Vale	8	17 Oct 2020
Council needs to review its management of its Harbour Islands. This survey was not well set up or worded.	Seaside Heights	8	16 Oct 2020
Your legal advisor, Bernadette Le Grand came across very rude, unsupportive and extremely unprofessional during a meeting I had to have with her and another member of the council in relation to the building of my home. Her behaviour was nothing short of disgusting and I was so grateful that the other staff member present, Anna Scott was able to help me with my situation and was willing to work towards a solution. Anna portrayed to me that the council WAS working with the people not against the people.	Mallacoota	8	16 Oct 2020
Fix the rates.. they are terrible and lowering the socio economic level within the city. I’m sure crime rates have increased and its not as safe as it once was.	Oceanview Park	7	16 Oct 2020
There is no proper indoor facility for badminton sport. PCYC provides the facility with huge cost with no equipment. If council facilitates a venue suitable for all age would be really great.	Boronia Bay	8	16 Oct 2020
nothing to add, they try very hard with very limited funds, i would like to see council push hospitals (marter hospital, it’s virtually closed) id like to see them promote the new hospital and more related facilities	Mallacoota	8	16 Oct 2020
When communicating with residents keep in mind that lots of older people in this area that do not have access to computers. Gorge Road and John Clifford Way need only a little bit of bitumen to finish them. Gardens in little towns to freshen them up. Nice signs indicating area names and directional signs to help visitors.	Mystic Sands	2	16 Oct 2020
Sun Valley impacted bt additional noise when they extended the runway planes come in a lot lower. Aircraft noise was much less when house purchased. Can planes fly out to the west to reduce impact on town.	Kensington Grove	0	16 Oct 2020
Keep up the great work	Kensington Grove	7	16 Oct 2020
overall the council do a lot that people do no realize so it is good when they put their name to things through social media and it is excellent that some councilors set the record right when people post comments on social media about council	Kangaroo Island	0	16 Oct 2020
Rates are way to high for what we get.	Copperfield Rise	7	15 Oct 2020
Still no pool at Boyne Tannum Still no dog park Boyne Tannum still putting up with having to get permit for Lilly’s beach still paying dog regrows for nothing poor council response after last survey	Cedar Vale	1	15 Oct 2020
The process of starting a new business is too lengthy and expensive. Council and DMR don’t seem to know who is responsible for some roads and parking.	Hillside Gardens	10	15 Oct 2020
Council provides a lot of services and facilities of which Redwood Glen receives. The country areas of the region are missing out Residents have to drive considerable distances to enjoy and receive where on the other hand some city residents think they’re hard done by if they have to drive to the other side of town	Cliffside Park	3	15 Oct 2020
Reduce our bloody rates	Ironbark Vale	0	15 Oct 2020
this has been longer than 10 minutes because i had a lot to say. and i am not a girl.	Oceanview Park	6	13 Oct 2020
Fines for not having dogs on a lead or on the sand. Like more beach area to walk dogs. Animal management officer has fined dog owners for being on the grass near the sand saying dogs have to be on the other side of the road near the houses. Living in a unit so need more places to take the dogs. My only comment for council is to loosen up the doggy laws. Most people do the right thing and ‘pick up’.	Eastwood Point	3	13 Oct 2020
Seven or eight years ago so much land was released so houses are now worth less than the purchase price. Council should have foreseen this. Prefer in person or mail contact.	Eastwood Point	3	13 Oct 2020
no that’s it!	Cypress Point	9	13 Oct 2020
Cannot receive email newsletter as does not have a computer. Salt water freshwater pool at Eastwood Point. Raised walking area. Sailing Club at Eastwood Point.	Eastwood Point	0	13 Oct 2020
no just the toilet blocks!	Oceanview Park	3	13 Oct 2020
A pool and over 55 retirement village should be top of the list for the future so that older people can still live with support in this area	Dune Ridge	7	12 Oct 2020
Price of water is too high considering the amount paid for rates. Don’t appreciate seeing some council members bludging on a daily basis.	Dune Ridge	6	12 Oct 2020
I’m noticing huge changes in 1770/Dune Ridge dynamic and need to know what future plans council have to address the increased pedestrian, boating and vehicle traffic and the issues of space and waste that accompany them. Our volunteer groups (CWA & Boomerang Bags)need to expand into an affordable larger space and wondered if there is council land available to build more public buildings to be accessed by volunteer groups. We would then apply for grants to help us get started . Who do we approach in council to ask these questions.	Harvest Ridge	8	10 Oct 2020
would like the reception center to be better at linking me to the correct person. They keep pushing you off so that you cant speak to the correct person. Can’t speak to any one properly.	Oceanview Park	6	9 Oct 2020
A very average council	Cedar Vale	5	9 Oct 2020
We need a local council representative based in Agnes/1770 area	Dune Ridge	5	8 Oct 2020
I would like to see more help from the Redwood Glen shire council in spending more money for tourists and residents for recreational and things to do. They need to spend more money to give the town a boost.	Dune Ridge	5	7 Oct 2020
Redwood Glen council is doing a fantastic job considering the difficulties we are facing.	Dune Ridge	8	7 Oct 2020
on disability, not capable of working	Blue Gum Grove	5	5 Oct 2020
No! It’s an interesting time the survey has come out!	Pacific Bluffs	5	5 Oct 2020
Rates are more expensive in Redwood Glen than other areas such as Brisbane	Blue Gum Grove	7	5 Oct 2020
No not really	Cedar Vale	3	5 Oct 2020
did 19 years in the local fire brigade	ql.fz	5	5 Oct 2020
The drop in services, professionalism of staff and general service to the community has been appalling.	Boronia Bay	7	4 Oct 2020
I’m noticing huge changes in 1770/Dune Ridge dynamic and need to know what future plans council have to address the increased pedestrian, boating and vehicle traffic and the issues of space and waste that accompany them. Our volunteer groups (CWA & Boomerang Bags)need to expand into an affordable larger space and wondered if there is council land available to build more public buildings to be accessed by volunteer groups. We would then apply for grants to help us get started . Who do we approach in council to ask these questions.	Harvest Ridge	5	4 Oct 2020
All the initiatives mentioned earlier are very worthwhile. I am not aware of what council is currently spending on these initiatives but maintain the focus.	Dune Ridge	8	3 Oct 2020
At this point in time, AW/1770 is going through a boom period. It is extremely important that Council while not just taking revenue, ensure that facilities are expended, renewed and upgraded to meet the needs of this expansion and the growing population.	Dune Ridge	8	3 Oct 2020
Very happy with the council and the members that are on Council. They are doing a top job.	Birnam Heights	0	2 Oct 2020
Stop the quarantine in the town.	Boronia Bay	5	2 Oct 2020
Will council publish the results of this survey?	Kangaroo Island	4	30 Sep 2020
Yes but where to start. Overall I think there is way too much money being spent on areas that are required but are not criticism or priorities to our town and needs. The council needs to firstly and foremost tend to the management and maintenance of its current services; ensuring the highest level of professionalism, managed cost control/expenditure and skill sets used, while constant management & review of contractor performance and compliance of contractural terms. Redwood Glen has been a great place to live over the last 40-50 years but last 5-10 years has been a huge decline in the community spirit, the loss of respect, support and engagement of locals (true locals, not these transient workers or government supported unemployed persons), the loss of care and love of our outdoors lifestyles, our surrounds and environment. Redwood Glen has lost its identity, it’s idealism and worth of what it use to be. I know Matt Burnett would relate and so too the Butcher Boys. What happened; why the loss of identity, why is it about money and putting bums in houses to fulfil the over supply of housing and having people come in and take locals jobs. How does the council support and identify with true locals, the ones who have provided its blood, sweat and tears!	Mallacoota	0	30 Sep 2020
Need a divisional council	Dune Ridge	0	30 Sep 2020
Speaks aboriginal at home Does a lot of assistance for community but not for organised There seems to be a lot of coal dust in the air – can there be anything done about that or the industry – supression?	Ironbark Vale	0	29 Sep 2020
When are they going to fix our roads.	Gulfstream Rise	3	29 Sep 2020
Waste charges: contractors being charged $200+ to dispose of rubbish from permanent and holiday rentals.	Dune Ridge	5	27 Sep 2020
Speaks aboriginal language at home Worked as a nurse	Mystic Sands	2	27 Sep 2020
Prefer to be contacted by mail as husband used to manage the computer and has passed away. The wife does not use a computer. Using mail is very important to this resident.	Ironbark Vale	5	26 Sep 2020
Rates are extremely high for my area.	Eastwood Point	6	26 Sep 2020
Rates are far too high. Rates should be reflective of value of the property. Land value surged for a few years due to gas plant. Then land values dropped so rates should have dropped. Please review.	Mallacoota	6	26 Sep 2020
More road works are required in black spots.	Cedar Vale	0	25 Sep 2020
GRC need to do a complete overhaul on the culture that exists within its workforce. To many rights with no responsibilities. My observations see a productivity level of around 40%. To much money wasted in compliance. People in positions of power unable or unwilling to make decisions so they employ over-payed under experienced consultants so that if the decisions is incorrect they can say that we took the advice of an expert. GRC have long term employees and there are many long term residents that could give the correct advice that comes from EXPERIENCE not a degree. This is after all a business and should be run as one.	Cliffside Park	0	25 Sep 2020
Good job well done	Cedar Vale	2	25 Sep 2020
Since being forced to join Redwood Glen, our children and grandchildren wait in the dust or mud for the school bus. Yours have bikeways and every other facilities you can give them to get votes from their parents. I use the Bundaberg library and shopping facilities. If I thought you were half interested in us out here, I would be most surprised.	Gulfstream Rise	0	24 Sep 2020
Since I had contact with the GRC some years ago I have lost all belief, trust and confidence in any level of government (either local, state or federal) and there is zero likelihood I will ever regain it. The GRC is an organistation based almost entirely on giving excuses to do nothing, and an organisation with zero dependability and reliability.	Dune Ridge	4	24 Sep 2020
Our rates are far too high for what is received, also considering the amount of rates collected from industries in the area.	Cypress Point	7	23 Sep 2020
I think these questions are unnecessary. Why does the council need to know how much I earn???	Cypress Point	3	23 Sep 2020
Direct email about why the Tannum pool has not started, why no fenced dog parks in Boyne Tannum, why we have to put up with bats. Why we have to collect a permit to go on lillies beach after living here for 40 years why we have to pay dog permits could all be included in rates this council only cares for Redwood Glen let’s look at spending in the areas of high rates areas. No person not paying rates should have a say in the community over those slugged by high rates but have no say, why no council meeting in Boyne Tannum, not waiting in Redwood Glen only to hear unresolved issues. The Main Street looks like a ghost town with empty shops yet spending goes on. The youth in Boyne Tannum scream out for a pool but goes on deaf ears. The council is a joke one that breeds contempt.	Cedar Vale	4	23 Sep 2020
Can we please have a council run rock climbing centre, I would be forever grateful!	Birnam Heights	7	23 Sep 2020
Thanks for rethinking the road from Gulfstream Rise to Agnes.	Gulfstream Rise	1	23 Sep 2020
Could the roads in Hampstead Downs be worked on more often please?	Hampstead Downs	8	23 Sep 2020
Establish a Divisional Council structure	Dune Ridge	4	23 Sep 2020
Redwood Glen Regional Council should be a Council with divisional representation. The opportunity for this to happen was given under the Neuman State Government but the previous Mayor of the Council intentionally failed to give ratepayers outside Redwood Glen city any chance to express their wishes. Redwood Glen Regional Council is not inclusive.	Dune Ridge	8	23 Sep 2020
Council appears to be under a stranglehold of the Labor Party. Prefer all candidates be independent of political parties	Crimson Waters	0	23 Sep 2020
Fix Driftwood Street chaos with the high school children who walk out the underpass. They are rude, disrespectful, vandalise our houses and make threats. We are over it. Parents park where ever they want. Call me in regards to my CRS 594460, would love an overdue update. Deborah	Cedar Vale	5	23 Sep 2020
Coosseum Rural Fire Brigade need a bigger better shed. Our area is huge	Kangaroo Island	9	23 Sep 2020
Fix the water in Hillside Gardens. Water pressure is way to low and you wander why we are using too much water. Just to get hot water up we lose lie 10 litres in a shower, not happy	Hillside Gardens	7	23 Sep 2020
Redwood Glen does not relate at all to this area as the closest main town is Bundaberg where we can obtain medical hospital and all other amenities. That is also shown by the lack of interest in this area by the councillors except for around voting time when they try to give an impression of caring human beings, but back to normal after election time.	Gulfstream Rise	3	23 Sep 2020
Meals on Wheels on Mondays for 3 hours	Hawthorne Hills	4	23 Sep 2020
Council just needs ti pick up in certain areas, you go around and see long grass and rubbish etc, graffiti and dirty toilets – need to be cleaned.	Cedar Vale	2	23 Sep 2020
please look at the pressure these towns are under with sudden growth. Let’s aim to identify why we are unique, why people come here and protect those. Let’s look at not doing the standard response when something is triggered, such as increase parking in a narrow, one way street in Dune Ridge main beach area. What about instead having a free bike scheme, having supplemented bus shuttle ervices from key points to the beach and 1770. Increase access through green, soft approaches instead of changing the low key, village atmosphere. Don’t enable dense building on our hills like you would find at Airlie and while retirement villages are probably needed, we also don’t need to morph into Hervey Bay – not attractive to drive into at all.	Harvest Ridge	2	23 Sep 2020
The council has to remember that they are the representatives of the community and in all their decisions the first questions to themselves should be,(1) Would the community want this, (2) What is the cost to the rate payer, (3) What are the benefits for the community and what is the return on equity for the rate payer.	Cedar Vale	0	23 Sep 2020
Council needs to have a representative from each town in our region at council meetings. This is where there is no elected representative. The smaller communities in the region don’t think they are being heard by the council as all councillors are from Redwood Glen.	Dune Ridge	7	22 Sep 2020
we need more investment into Dune Ridge	Dune Ridge	5	22 Sep 2020
Council is absolutely useless when it comes to protecting the environment and enforcing their own rules.	Hampstead Downs	7	22 Sep 2020
Overall I feel I get nothing for my rates. Gulfstream Rise seems to be off the radar for council monitoring, maintenance and community engagement. Council needs to respond to local un-employment.	Gulfstream Rise	1	22 Sep 2020
Last question is not a true reflection of some volunteering – this is aimed at working week – not relevant to true volunteering	Dune Ridge	7	22 Sep 2020
GRC, fails in.. Bushfire prevention ,such as cleaning up roadside “verges”, provision of potable water to those on and dependent on rural water supply, lack of infrastructure to areas outside of “Redwood Glen” ? areas. rural services, roads, disaster shelters, community warning of possible disasters eg public warning system such as community sirens, private use of “supplied ‘ vehicles to Councilors , while residents have to use expensive vehicles on poorly provided roads, etc etc etc…	Glenhaven Green	7	22 Sep 2020
Love to see young adult engagement in council. Big decrease in quality of community and understanding of what community means, big gap from young people. Not enough facilities to cater to young people –	Cedar Vale	10	22 Sep 2020
Please stop neglecting our region.	Dune Ridge	0	22 Sep 2020
Thanks for allowing me to have my say. 🙂	Dune Ridge	5	22 Sep 2020
We should have a divisional Councillor system, rather than port folios, so we have an elected Councillor for our local area.	Fernlea Heights	6	22 Sep 2020
The Dune Ridge Council employees are obliging, helpfull and keep the area well maintained.	Dune Ridge	6	21 Sep 2020
There is a large generation of people approaching retirement. In the past it has been the trend to sell up and move to areas with better support and facilities. This generation who have mostly worked in industry, will have a lot of money from their super to put back into the community. To keep them here we need to make the place more user friendly by approving gated communities in nice areas like Cedar Vale. Not areas where the residents do not have easy access to shops, golf courses, beaches, boat ramps and cafes. Sorry, but Springfield Hills Street or Phillip Street are not attractive options. I think encouraging retired people to sell and downsize to a nice option, opens the market for good size family homes with pools and sheds to young families who we should be encouraging to move into the down, like health professionals. Has the council surveyed the schools lately? Their numbers have dropped dramatically as well.	Cedar Vale	7	21 Sep 2020
Not sure this council does many of the elements- immunisation??? Health promotion??	Cedar Vale	6	21 Sep 2020
A lot of volunteer work = soccer, cancer council.	Copperfield Rise	6	21 Sep 2020
We have just moved to Cedar Vale and we have notice all the grounds and gardens we have seen in your council have be superbly maintained. Very impressed	Cedar Vale	8	21 Sep 2020
This council is ripping off the rate payer. My rate bill is 5000 per year how can council justify this amount when Redwood Glen does not have the services of that to other councils. They are hurting the people of Redwood Glen by charging this ridiculous amount	Birnam Heights	2	21 Sep 2020
longest survey ive ever completed	Bellaview Heights	1	21 Sep 2020
Congratulate council on good work undertaken	Barren Creek	9	20 Sep 2020
More involvement from Council	Alamanda Beach	8	19 Sep 2020

Airports and aerodromes

Survey respondents commented on their infrequent use of airports and suggested improvements such as building an airport between Rocky and Redwood Glen, adding more GA hangers, and creating a viewing area. They expressed dissatisfaction with parking costs, limited food options, and the cost of businesses at the airport. Some respondents had no comment or mentioned irrelevant topics.

Comment	Suburb	Rating	Date
no comment	Blue Gum Grove	3	22 Oct 2020
limited food options and we shouldn't have to pay for parking at the airport	Cliffside Park	2	22 Oct 2020
dissatisfied with cost of 2 businness's out of the airport	Tallowwood Heights	4	22 Oct 2020
it's been extended the aerodrome	Highpoint Plains	5	20 Oct 2020
Parking should not cost at airports.	Cedar Vale	2	16 Oct 2020
Maybe a viewing area to be made available.	Lakeside Glade	3	15 Oct 2020
Would like to see more GA hangers built	Lavender Ridge	4	15 Oct 2020
n/a	Dune Ridge	3	12 Oct 2020
a dirt track in agnes	Dune Ridge	1	11 Oct 2020
an airport build between Rocky and Redwood Glen to service both communities	Cypress Point	2	23 Sep 2020
Rarely use them.	Dune Ridge	3	22 Sep 2020

Airports and aerodromes

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kensington Grove	4.17 ±0.72	6	0.90	0.084	0.68 (**)	+25.3
INDUSTRY	Electricity, Gas, Water and Waste Services	4.00 ±0.00	5	0.00	0.000 (*******)	0.67 (**)	+18.5
CHANNEL	Phone	3.97 ±0.20	86	0.95	0.000 (*******)	0.62 (**)	+24.8
INDUSTRY	Retail Trade	4.00 ±0.25	19	0.56	0.001 (*******)	0.60 (**)	+19.6
TOWN OR SUBURB	Highpoint Plains	4.00 ±0.40	7	0.53	0.024 (*)	0.59 (**)	+18.7
TOWN OR SUBURB	Gulfstream Rise	3.00 ±0.69	7	0.93	0.120	0.58 (**)	-21.6
TOWN OR SUBURB	Dune Ridge	3.07 ±0.31	41	1.00	0.001 (*******)	0.55 (**)	-20.6
INDUSTRY	Administrative and Support Services	4.00 ±0.46	12	0.82	0.048 (*)	0.53 (**)	+19.0
TOWN OR SUBURB	Mallacoota	4.00 ±0.42	20	0.95	0.025 (*)	0.51 (**)	+19.7
CALD	Yes	3.04 ±0.48	25	1.22	0.029 (*)	0.50 (**)	-21.0
CALD	No	3.60 ±0.11	269	0.96	0.006 (**)	0.47 (*)	+22.6
TOWN OR SUBURB	Blue Gum Grove	3.91 ±0.39	11	0.67	0.066	0.45 (*)	+15.2
TOWN OR SUBURB	Cliffside Park	3.92 ±0.45	13	0.83	0.090	0.44 (*)	+15.9
ABTSI	No	3.59 ±0.12	270	0.98	0.022 (*)	0.39 (*)	+17.7
TOWN OR SUBURB	Kangaroo Island	3.86 ±0.62	7	0.83	0.308	0.36 (*)	+12.9
TOWN OR SUBURB	Eastwood Point	3.80 ±0.35	5	0.40	0.157	0.35 (*)	+10.5
INDUSTRY	Education and Training	3.27 ±0.36	30	1.00	0.115	0.30 (*)	-11.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.78 ±0.29	36	0.89	0.089	0.29 (*)	+10.8
EDUCATION	No tertiary education	3.72 ±0.22	65	0.89	0.067	0.25 (*)	+9.4
AGE	Over 75	3.25 ±1.02	8	1.48	0.573	0.24 (*)	-11.6
TOWN OR SUBURB	Boronia Bay	3.71 ±0.40	21	0.93	0.374	0.20 (*)	+7.5
TOWN OR SUBURB	Birnam Heights	3.73 ±0.62	11	1.05	0.544	0.19	+7.7
INDUSTRY	Arts and Recreation Services	3.40 ±0.43	5	0.49	0.533	0.18	-5.5
INDUSTRY	Construction	3.68 ±0.33	25	0.84	0.386	0.17	+6.1
HOUSEHOLD INCOME	$40,001 - $60,000	3.69 ±0.38	35	1.14	0.411	0.16	+6.6
INDUSTRY	Agriculture, Forestry and Fishing	3.40 ±0.89	5	1.02	0.759	0.14	-5.5
CORE ACTIVITY NEED	No	3.53 ±0.12	282	1.01	0.465	0.13	-4.3
TOWN OR SUBURB	Ironbark Vale	3.43 ±0.39	21	0.90	0.566	0.12	-4.6
RENTER	No	3.52 ±0.13	244	1.00	0.431	0.11	-4.0
EMPLOYMENT	Not at all	3.61 ±0.20	94	0.98	0.424	0.10	+3.9
TOWN OR SUBURB	Lakeside Glade	3.63 ±0.49	16	0.99	0.721	0.09	+3.6
HOUSEHOLD INCOME	Less than $20,000	3.60 ±0.41	10	0.66	0.771	0.07	+2.5
TOWN OR SUBURB	Cedar Vale	3.59 ±0.31	34	0.91	0.740	0.06	+2.2
TOWN OR SUBURB	Lavender Ridge	3.60 ±1.19	5	1.36	0.919	0.05	+2.5
EDUCATION	TAFE or technical	3.57 ±0.17	113	0.92	0.701	0.04	+1.7
INDUSTRY	Transport, Postal and Warehousing	3.57 ±0.65	14	1.24	0.919	0.03	+1.4
TOWN OR SUBURB	Copperfield Rise	3.56 ±0.33	25	0.85	0.898	0.02	+0.9
HOUSEHOLD INCOME	$60,001 - $80,000	3.54 ±0.40	26	1.05	0.999	0.00	0.0

Art galleries and museums

Some respondents have never been to the art gallery or museum, while others mention distance and limited availability as barriers. There are mixed opinions on the value of these institutions, with some considering them a waste of money or not having much community participation. However, the library and Dune Ridge Museum receive positive feedback.

Comment	Suburb	Rating	Date
Library very good	Mallacoota	4	3 Mar 2021
Dune Ridge Museum	Dune Ridge	5	3 Mar 2021
N/A	Mystic Sands	4	25 Oct 2020
it's dragging it's feet. not a lot of participation by the community	Willow Vale	2	25 Oct 2020
don't have much to do with that area	Cliffside Park	4	21 Oct 2020
To much is spent on these	Copperfield Rise	1	15 Oct 2020
n/a	Dune Ridge	3	12 Oct 2020
don't know	Birnam Heights	3	12 Oct 2020
Waste of money.	Ironbark Vale	2	24 Sep 2020
The art gallery is 3 hours drive awayt and too far to travel	Dune Ridge	2	24 Sep 2020
The only available ones are in Redwood Glen which I rarely get to.	Dune Ridge	3	22 Sep 2020
never been	Bellaview Heights	3	21 Sep 2020

Art galleries and museums

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Electricity, Gas, Water and Waste Services	4.17 ±0.30	6	0.37	0.001 (*******)	0.81 (*******)	+20.6
TOWN OR SUBURB	Lakeside Glade	4.13 ±0.28	23	0.68	0.000 (*******)	0.68 (**)	+20.5
TOWN OR SUBURB	Dune Ridge	3.13 ±0.27	39	0.85	0.000 (*******)	0.67 (**)	-21.2
CHANNEL	Internet	3.45 ±0.11	220	0.84	0.000 (*******)	0.66 (**)	-18.1
CHANNEL	Phone	3.98 ±0.15	110	0.82	0.000 (*******)	0.62 (**)	+21.0
INDUSTRY	Public Administration and Safety	4.14 ±0.62	7	0.83	0.103	0.61 (**)	+19.8
INDUSTRY	Professional, Scientific and Technical Services	4.06 ±0.32	16	0.66	0.009 (**)	0.58 (**)	+17.2
TOWN OR SUBURB	Gulfstream Rise	3.14 ±0.73	7	0.99	0.183	0.54 (**)	-19.0
CORE ACTIVITY NEED	No	3.67 ±0.10	306	0.86	0.010 (**)	0.50 (**)	+18.7
TOWN OR SUBURB	Crimson Waters	4.00 ±0.55	5	0.63	0.196	0.49 (*)	+14.1
TOWN OR SUBURB	Mallacoota	3.96 ±0.34	24	0.84	0.050 (*)	0.41 (*)	+13.4
ABTSI	No	3.68 ±0.10	289	0.87	0.010 (**)	0.39 (*)	+13.7
TOWN OR SUBURB	Cliffside Park	3.93 ±0.42	14	0.80	0.161	0.37 (*)	+11.7
EDUCATION	No tertiary education	3.87 ±0.20	70	0.84	0.008 (**)	0.35 (*)	+11.6
INDUSTRY	Administrative and Support Services	3.33 ±0.58	12	1.03	0.298	0.33 (*)	-11.8
CALD	No	3.66 ±0.10	296	0.88	0.067	0.30 (*)	+10.0
AGE	66-75	3.42 ±0.28	31	0.79	0.116	0.28 (*)	-8.9
INDUSTRY	Accommodation and Food Services	3.38 ±0.77	8	1.11	0.501	0.27 (*)	-10.1
INDUSTRY	Agriculture, Forestry and Fishing	3.43 ±0.54	7	0.73	0.451	0.26 (*)	-8.0
TOWN OR SUBURB	Boronia Bay	3.84 ±0.39	19	0.87	0.287	0.25 (*)	+8.4
CORE ACTIVITY NEED	Yes	3.43 ±0.47	14	0.90	0.382	0.24 (*)	-8.1
INDUSTRY	Education and Training	3.80 ±0.25	40	0.81	0.174	0.22 (*)	+7.2
HOUSEHOLD INCOME	More than $150,000	3.79 ±0.23	47	0.80	0.163	0.21 (*)	+6.8
EMPLOYMENT	Part time	3.50 ±0.20	64	0.81	0.145	0.20 (*)	-6.2
INDUSTRY	Arts and Recreation Services	3.50 ±0.40	6	0.50	0.513	0.19	-5.2
RENTER	Yes	3.76 ±0.24	51	0.88	0.249	0.18	+5.9
TOWN OR SUBURB	Highpoint Plains	3.75 ±0.30	8	0.43	0.462	0.17	+4.5
EMPLOYMENT	Not at all	3.72 ±0.16	123	0.92	0.204	0.15	+4.9
INDUSTRY	Mining	3.74 ±0.32	19	0.71	0.527	0.14	+4.1
AGE	36-45	3.73 ±0.20	51	0.74	0.358	0.13	+4.1
TOWN OR SUBURB	Cedar Vale	3.70 ±0.21	40	0.68	0.534	0.09	+2.8
HOUSEHOLD INCOME	Less than $20,000	3.70 ±0.48	10	0.78	0.789	0.08	+2.6
AGE	Over 75	3.56 ±0.88	9	1.34	0.857	0.07	-3.1
DEPENDENT CHILDREN	Yes	3.67 ±0.13	112	0.70	0.565	0.06	+2.0
TOWN OR SUBURB	Ironbark Vale	3.59 ±0.32	32	0.93	0.792	0.05	-1.7
TOWN OR SUBURB	Lavender Ridge	3.67 ±0.60	6	0.75	0.916	0.04	+1.2
HOUSEHOLD INCOME	$80,001 - $100,000	3.66 ±0.35	29	0.96	0.903	0.02	+0.9
TOWN OR SUBURB	Fairhaven Sands	3.63 ±0.34	8	0.48	0.955	0.01	-0.4
HOUSEHOLD INCOME	$60,001 - $80,000	3.63 ±0.34	30	0.95	0.993	0.00	-0.1

Beaches and coastal areas

Survey respondents expressed concerns about the lack of maintenance and attention given to beach areas, including unattended trees, broken access points, and poor cleanliness. They also mentioned issues with unleashed dogs, fires, and litter, including needles. Some respondents suggested more enforcement of rules, increased promotion of the region's beaches, and community cleanups. There were also specific requests for improvements at Cedar Vale, Eastwood Point, and Dune Ridges. Overall, respondents feel that more attention and care should be given to the beach areas by the council.

Comment	Suburb	Rating	Date
Marina and East Shores are great. But port takes care of them	Windermere Heights	3	26 Oct 2020
More weekend control officers	Cedar Vale	2	23 Oct 2020
I pick up more rubbish off beaches each year then you bunch	Ironbark Vale	2	19 Oct 2020
Only Redwood Glen gets look after	Copperfield Rise	2	19 Oct 2020
Council dont really seem to care about the beach areas no gromming or anything done on the beach.	Dune Ridge	3	17 Oct 2020
Gulfstream Rise boat ramp very good	Royal Heights	4	16 Oct 2020
ships give off rubbish and gretins litter	Mallacoota	4	16 Oct 2020
Maybe extra patrols on Agnes beaches, the extra visitors are not respectful	Birnam Heights	5	15 Oct 2020
Hurry up and put in the swim net at Eastwood Point please	Ironbark Vale	4	15 Oct 2020
Cedar Vale excellent Dune Ridges and Eastwood Point ok	Eastwood Point	5	13 Oct 2020
salt water pool at Eastwood Point	Eastwood Point	3	13 Oct 2020
Dangerous steps near pavilions need to be fixed or removed. This has needed attention for years	Dune Ridge	4	12 Oct 2020
Dog poo, fires and now syringes on the beaches	Cedar Vale	1	9 Oct 2020
Need signs to tell people to keep off the dunes	Dune Ridge	1	6 Oct 2020
Fires, dogs and needles on the beaches	Dune Ridge	1	5 Oct 2020
Beach never swept for needles, litter etc. Fires becoming more prevalent. Illegal camping not allowed but never enforced by anyone. This results in increased refuse including toilet paper and faeces.	Dune Ridge	2	3 Oct 2020
Need to perform community cleanup and health checks for clean beaches and waterways. Enforce ALL laws, rules with zero tolerance	Mallacoota	2	30 Sep 2020
Beaches are unsafe, too many fires on beaches, too many dogs	Dune Ridge	1	30 Sep 2020
We as a region do not use our beautiful beaches enough. We have some of the most amazing Coastal areas in Australia but don't seem to recognize this enough. This is an area that GRC could promote a lot more.	Cliffside Park	5	25 Sep 2020
Dogs are rarely on a leash on any beach making it too unsafe to walk along a beach	Dune Ridge	1	24 Sep 2020
more maintenance done on the Millineum at Tannum. The standard has dropped since amalgamation	Cypress Point	2	23 Sep 2020
need quick action. Improve defined beach access, dinal restoration and revegetation projects essential. No rock walls or grounds- bottomless financial pit and failed everywhere historically	Harvest Ridge	1	23 Sep 2020
Rules Beach receives little to no attention.	Gulfstream Rise	1	22 Sep 2020
Beaches are not attended to at all. No beach grooming no cleaning, and 2yrs on waiting for one of the accesses to be fixed.	Dune Ridge	2	22 Sep 2020
Some of the trees on the 1770 beach area that are sticks should be cut back to sand level to allow more access for residents and tourists but keeping the root system in place for the sand.	Dune Ridge	2	22 Sep 2020

Beaches and coastal areas

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Springfield Hills	4.40 ±0.43	5	0.49	0.001 (*******)	0.85 (*******)	+28.5
TOWN OR SUBURB	Dune Ridge	2.83 ±0.38	46	1.31	0.000 (*******)	0.80 (*******)	-34.2
INDUSTRY	Arts and Recreation Services	2.80 ±1.02	5	1.17	0.098	0.75 (**)	-32.5
TOWN OR SUBURB	Highpoint Plains	2.83 ±1.08	6	1.34	0.130	0.67 (**)	-31.3
CHANNEL	Internet	3.40 ±0.15	225	1.19	0.000 (*******)	0.64 (**)	-22.1
CHANNEL	Phone	4.08 ±0.16	131	0.96	0.000 (*******)	0.63 (**)	+27.9
INDUSTRY	Construction	3.04 ±0.62	24	1.54	0.040 (*)	0.49 (*)	-24.4
INDUSTRY	Public Administration and Safety	4.14 ±0.83	7	1.12	0.247	0.44 (*)	+18.8
CALD	No	3.72 ±0.12	315	1.11	0.011 (*)	0.43 (*)	+23.7
TOWN OR SUBURB	Gulfstream Rise	3.17 ±0.97	6	1.21	0.319	0.42 (*)	-18.7
ABTSI	No	3.71 ±0.13	315	1.14	0.010 (**)	0.41 (*)	+20.9
INDUSTRY	Manufacturing	3.19 ±0.65	16	1.33	0.148	0.40 (*)	-18.3
TOWN OR SUBURB	Crimson Waters	4.00 ±0.35	8	0.50	0.060	0.39 (*)	+13.3
TOWN OR SUBURB	Kangaroo Island	4.13 ±0.94	8	1.36	0.323	0.38 (*)	+18.2
AGE	Over 75	4.00 ±0.48	10	0.77	0.161	0.36 (*)	+13.4
CORE ACTIVITY NEED	No	3.70 ±0.12	326	1.12	0.073	0.35 (*)	+19.1
TOWN OR SUBURB	Lakeside Glade	4.00 ±0.48	24	1.19	0.141	0.32 (*)	+14.0
TOWN OR SUBURB	Fairhaven Sands	4.00 ±0.96	5	1.10	0.479	0.31 (*)	+13.2
AGE	66-75	3.37 ±0.35	30	0.98	0.098	0.29 (*)	-11.8
HOUSEHOLD INCOME	$100,001 - $150,000	3.93 ±0.34	40	1.08	0.097	0.27 (*)	+11.6
TOWN OR SUBURB	Boronia Bay	3.89 ±0.41	19	0.91	0.247	0.24 (*)	+9.6
INDUSTRY	Agriculture, Forestry and Fishing	3.38 ±0.91	8	1.32	0.541	0.23 (*)	-10.8
AGE	18-25	3.40 ±1.05	5	1.20	0.631	0.22 (*)	-9.7
CALD	Yes	3.43 ±0.49	28	1.32	0.339	0.20 (*)	-9.2
INDUSTRY	Other	3.82 ±0.21	77	0.95	0.110	0.19	+7.9
ABTSI	Yes	3.47 ±0.55	15	1.09	0.493	0.18	-7.4
AGE	46-55	3.50 ±0.29	72	1.27	0.234	0.16	-7.2
TOWN OR SUBURB	Eastwood Point	3.80 ±0.66	5	0.75	0.667	0.15	+5.5
TOWN OR SUBURB	Kensington Grove	3.80 ±0.86	5	0.98	0.741	0.14	+5.5
TOWN OR SUBURB	Cedar Vale	3.79 ±0.35	43	1.17	0.419	0.13	+5.8
AGE	36-45	3.76 ±0.27	51	1.00	0.413	0.12	+4.8
EDUCATION	TAFE or technical	3.57 ±0.20	126	1.14	0.307	0.11	-4.8
INDUSTRY	Accommodation and Food Services	3.55 ±0.77	11	1.30	0.775	0.09	-4.3
INDUSTRY	Electricity, Gas, Water and Waste Services	3.57 ±0.78	7	1.05	0.831	0.08	-3.2
TOWN OR SUBURB	Lavender Ridge	3.71 ±0.52	7	0.70	0.825	0.06	+2.3
GENDER	Female	3.69 ±0.18	146	1.11	0.617	0.05	+2.3
TOWN OR SUBURB	Copperfield Rise	3.62 ±0.37	26	0.96	0.828	0.04	-1.6
DEPENDENT CHILDREN	Yes	3.63 ±0.22	106	1.16	0.803	0.03	-1.2
TOWN OR SUBURB	Ironbark Vale	3.63 ±0.36	30	1.02	0.902	0.02	-0.9
TOWN OR SUBURB	Oceanview Park	3.67 ±0.38	6	0.47	0.955	0.01	+0.4

Boat ramps and jetties

Survey respondents expressed concerns about boat ramps and parking facilities in their area, particularly in 1770 and Dune Ridge. They mentioned overcrowding, lack of parking, and safety issues. Some respondents suggested improvements such as more ramps, better management, and increased fisheries staff. Others were concerned about the environmental impact of expanding ramp space and suggested alternative solutions like shuttle services. A few respondents were unsure about the council's involvement in maintaining boat ramps.

Comment	Suburb	Rating	Date
Inadequate to meet demand	Dune Ridge	2	3 Mar 2021
we have a few but not one council jetties.	Gulfstream Rise	1	25 Oct 2020
Dont know	Cypress Point	3	24 Oct 2020
don't know	Silverwood Ridge	3	24 Oct 2020
they are improving a couple of them but the council should improve the Gulfstream Rise and brown hill creek. the tourism would improve a lot	Blue Gum Grove	2	22 Oct 2020
need cleaning	Summerfield Bay	4	20 Oct 2020
council doesn't have anything to do with it	Springfield Hills	4	20 Oct 2020
Gpc looks after most of them	Ironbark Vale	3	19 Oct 2020
Dont know	Cypress Point	3	17 Oct 2020
Seaside Heights	Seaside Heights	1	16 Oct 2020
Alot are gpc maintained	Oceanview Park	4	16 Oct 2020
nice to have more	Kangaroo Island	5	16 Oct 2020
More parking needs to be available for the massive influx of boats	Dune Ridge	1	12 Oct 2020
Boat ramp at 1770 gets overcrowded. Difficult stepping of ramp to pull boat to the side To allow other boats to launch. Used to be able to wait on the ramp but now people ask you to move off the ramp while trailer is being retrieved	Harvest Ridge	1	10 Oct 2020
n/a	Blue Gum Grove	3	5 Oct 2020
Boat ramp at 1770 gets overcrowded. Difficult stepping of ramp to pull boat to the side To allow other boats to launch. Used to be able to wait on the ramp but now people ask you to move off the ramp while trailer is being retrieved	Harvest Ridge	1	4 Oct 2020
Another ramp is needed.	Kensington Grove	2	3 Oct 2020
Boat ramps N/A as come under Qld Transport. But require increase in number of ramps and rigging area. Parking is the problem in 1770 but it is never enforced. VMR parking signs in front of VMR headquarters indicate VMR personnel ONLY.	Dune Ridge	1	3 Oct 2020
Not enough parking space AW	Noble Hills	2	30 Sep 2020
Needs improvements and proper management. Need full time fisheries staff based here minimum 3-4 officers. Need to ban all netting	Mallacoota	2	30 Sep 2020
do not briefs increasing the ramp space is good for fish stocks and absolutely against dredging the bar. Need to get smarter by having a shuttle service from boats parked at SES ground to ramp. Do not flatten pandanus wallum and billabong near Marina. Increasing capacity at any cost - economic and environmental is not sustainable long-term. Like Noosa, sometimes we have to recognise that restricted access is an opportunity for a village atmosphere and not be always looking to extend hard surfaces	Harvest Ridge	3	23 Sep 2020
Gulfstream Rise boat ramp has been built in the line of current. Difficult to put your boat back on by yourself. Community engaement was poor.	Gulfstream Rise	1	22 Sep 2020
plans delayed	Dune Ridge	2	22 Sep 2020
filleting bay and more parking in Dune Ridge	Dune Ridge	3	22 Sep 2020
1770 needs a huge boat ramp car park urgently. It’s dangerous currently & this area can attract tourists.	Birnam Heights	2	21 Sep 2020
never used one	Bellaview Heights	3	21 Sep 2020

Boat ramps and jetties

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Eastwood Point	4.20 ±0.35	5	0.40	0.000 (*******)	0.94 (*******)	+31.9
TOWN OR SUBURB	Dune Ridge	2.80 ±0.32	45	1.11	0.000 (*******)	0.69 (**)	-29.2
TOWN OR SUBURB	Highpoint Plains	4.00 ±0.35	8	0.50	0.002 (**)	0.67 (**)	+23.7
TOWN OR SUBURB	Fairhaven Sands	4.00 ±0.40	7	0.53	0.007 (**)	0.66 (**)	+23.6
CHANNEL	Phone	3.91 ±0.21	92	1.03	0.000 (*******)	0.64 (**)	+29.7
TOWN OR SUBURB	Gulfstream Rise	2.67 ±0.92	9	1.41	0.094	0.63 (**)	-32.3
CHANNEL	Internet	3.25 ±0.14	223	1.07	0.000 (*******)	0.61 (**)	-22.1
INDUSTRY	Agriculture, Forestry and Fishing	2.86 ±0.73	7	0.99	0.116	0.57 (**)	-24.3
TOWN OR SUBURB	Cypress Point	2.83 ±0.97	6	1.21	0.216	0.54 (**)	-25.2
TOWN OR SUBURB	Lakeside Glade	3.93 ±0.46	14	0.88	0.036 (*)	0.51 (**)	+21.2
ABTSI	No	3.51 ±0.13	277	1.08	0.006 (**)	0.46 (*)	+25.3
TOWN OR SUBURB	Cedar Vale	3.79 ±0.29	33	0.84	0.015 (*)	0.39 (*)	+16.2
TOWN OR SUBURB	Cliffside Park	3.79 ±0.40	14	0.77	0.093	0.38 (*)	+15.0
INDUSTRY	Accommodation and Food Services	3.00 ±1.03	6	1.29	0.399	0.37 (*)	-18.3
INDUSTRY	Professional, Scientific and Technical Services	3.77 ±0.43	13	0.80	0.135	0.36 (*)	+14.2
INDUSTRY	Education and Training	3.76 ±0.35	38	1.09	0.050 (*)	0.34 (*)	+15.4
INDUSTRY	Public Administration and Safety	3.71 ±0.33	7	0.45	0.121	0.33 (*)	+11.6
GENDER	Female	3.26 ±0.19	145	1.17	0.008 (**)	0.30 (*)	-12.5
HOUSEHOLD INCOME	$100,001 - $150,000	3.69 ±0.27	39	0.85	0.057	0.29 (*)	+12.0
TOWN OR SUBURB	Kangaroo Island	3.80 ±1.29	5	1.47	0.578	0.28 (*)	+15.1
TOWN OR SUBURB	Ironbark Vale	3.68 ±0.39	22	0.92	0.208	0.26 (*)	+10.8
EDUCATION	No tertiary education	3.66 ±0.27	65	1.11	0.069	0.25 (*)	+11.7
TOWN OR SUBURB	Copperfield Rise	3.65 ±0.33	23	0.81	0.205	0.24 (*)	+9.5
INDUSTRY	Construction	3.65 ±0.37	26	0.96	0.239	0.23 (*)	+9.7
TOWN OR SUBURB	Boronia Bay	3.24 ±0.48	17	1.00	0.392	0.20 (*)	-8.8
AGE	56-65	3.27 ±0.27	74	1.20	0.156	0.19	-8.8
HOUSEHOLD INCOME	$60,001 - $80,000	3.26 ±0.42	23	1.03	0.392	0.18	-7.8
INDUSTRY	Health Care and Social Assistance	3.59 ±0.33	17	0.69	0.379	0.17	+6.5
TOWN OR SUBURB	Birnam Heights	3.60 ±0.57	10	0.92	0.575	0.16	+6.8
INDUSTRY	Administrative and Support Services	3.60 ±0.74	10	1.20	0.665	0.15	+6.8
TOWN OR SUBURB	Kensington Grove	3.60 ±1.05	5	1.20	0.762	0.14	+6.7
CORE ACTIVITY NEED	Yes	3.58 ±0.55	19	1.23	0.606	0.13	+6.1
INDUSTRY	Transport, Postal and Warehousing	3.56 ±0.55	16	1.12	0.649	0.12	+5.4
AGE	Over 75	3.56 ±0.65	16	1.32	0.699	0.11	+5.4
AGE	66-75	3.34 ±0.34	38	1.06	0.550	0.10	-4.5
HOUSEHOLD INCOME	$20,000 - $40,000	3.35 ±0.33	43	1.12	0.569	0.09	-4.2
INDUSTRY	Manufacturing	3.36 ±0.51	14	0.97	0.749	0.08	-3.5
CORE ACTIVITY NEED	No	3.45 ±0.13	286	1.09	0.696	0.07	+3.6
TOWN OR SUBURB	Oceanview Park	3.50 ±0.77	6	0.96	0.875	0.06	+2.6
ABTSI	Yes	3.38 ±0.66	13	1.21	0.869	0.05	-2.3
TOWN OR SUBURB	Lavender Ridge	3.40 ±0.70	5	0.80	0.913	0.04	-1.6
AGE	36-45	3.41 ±0.28	49	1.01	0.820	0.03	-1.5
EMPLOYMENT	Part time	3.42 ±0.28	64	1.14	0.893	0.02	-0.9
INDUSTRY	Electricity, Gas, Water and Waste Services	3.43 ±1.04	7	1.40	0.984	0.01	-0.4
MORTGAGE	No	3.44 ±0.17	180	1.16	1.000	0.00	0.0

Camping grounds and caravan parks

Survey respondents expressed dissatisfaction with the council's campground closures and lack of consultation. They reported issues with illegal campers, lack of enforcement, and poor maintenance of facilities. Some respondents mentioned specific campgrounds needing improvements or reopening, such as the one in Dune Ridge. There were also concerns about dog control, fire danger, and overcrowding at certain campgrounds. Some respondents were happy with the reopening of campgrounds and the work done on the walkway at 1770. Overall, there is a need for more camping areas and better maintenance of existing facilities.

Comment	Suburb	Rating	Date
No information about Agnes closures	Mallacoota	1	22 Oct 2020
caravan park needs to be improved	Blue Gum Grove	2	22 Oct 2020
there is a camping ground in Dune Ridge that still isn't open and i am not sure why it isn't open. That does affect tourism in our town.	Dune Ridge	2	21 Oct 2020
we have them but they are closed due to covid19	Cliffside Park	3	21 Oct 2020
they are closed atm due to covid	Cliffside Park	2	20 Oct 2020
we only have one and a half caravan park. so not enough camping areas	Highpoint Plains	2	20 Oct 2020
Need to look after caravans when they come into town.	Stirling Vale	2	20 Oct 2020
happy with the work they did on the walk way at 1770	Dune Ridge	4	20 Oct 2020
Lillies should never have been closed	Ironbark Vale	4	19 Oct 2020
Glad they are open again	Ironbark Vale	4	15 Oct 2020
they don't do enough maintenance on the calliope river camp grounds there are 2 toilet blocks closed and should be fixed.it's a really popular spot. diriver reviver stop the toilets don't work there either.	Oceanview Park	3	13 Oct 2020
I hear the 1770 van park toilet and shower facilities need renovating	Harvest Ridge	3	10 Oct 2020
Need upgrading	Dune Ridge	2	8 Oct 2020
I hear the 1770 van park toilet and shower facilities need renovating	Harvest Ridge	3	4 Oct 2020
Caravan park on Round Hill creek overcrowded	Dune Ridge	4	3 Oct 2020
locked down sometimes when only the Shower block and Eating areas only had to be locked	Cedar Vale	3	24 Sep 2020
Council run camping ground at Workman's Beach is a disaster waiting to happen, with no dog control, a filthy area filled with dog feces and very high fire danger because the council has allowed guinea grass to fill the area.	Dune Ridge	1	24 Sep 2020
Not open	Cypress Point	1	23 Sep 2020
No caravan park beside Wartburg school	Gulfstream Rise	1	23 Sep 2020
Closing of camping ground during covid was bullshit when we opened up the state.	Cedar Vale	2	23 Sep 2020
Workmen’s and Boyne dale	Cedar Vale	1	23 Sep 2020
Needs place for caravans to pull up the hall does nothing at most times. Limit amount of travellers that can stay there .Hillside Gardens	Hillside Gardens	2	23 Sep 2020
It is open slather. No ensuring of any standards being met.	Gulfstream Rise	1	22 Sep 2020
improvemtn to fre to access	Cedar Vale	4	22 Sep 2020
illegal campers EVERYWHERE never ever monitored or enforced. parties in beach carparks and illegal fires	Dune Ridge	1	22 Sep 2020
Rarely use.	Dune Ridge	3	22 Sep 2020
Was very unhappy about the council’s campground knee jerk closure. This will take months to build. And the lack of consultation for work around.	Birnam Heights	2	21 Sep 2020

Camping grounds and caravan parks

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	4.20 ±0.66	5	0.75	0.004 (**)	1.03 (*******)	+44.5
HOUSEHOLD INCOME	Less than $20,000	3.77 ±0.61	13	1.12	0.076	0.50 (**)	+25.5
CALD	No	3.31 ±0.13	261	1.09	0.008 (**)	0.46 (*)	+30.5
CALD	Yes	2.77 ±0.51	26	1.34	0.062	0.41 (*)	-22.2
TOWN OR SUBURB	Lakeside Glade	3.56 ±0.32	9	0.50	0.060	0.38 (*)	+15.1
INDUSTRY	Manufacturing	2.86 ±0.52	14	0.99	0.151	0.37 (*)	-17.4
TOWN OR SUBURB	Cypress Point	2.80 ±1.29	5	1.47	0.508	0.33 (*)	-19.6
TOWN OR SUBURB	Dune Ridge	2.91 ±0.37	46	1.27	0.060	0.32 (*)	-16.3
CORE ACTIVITY NEED	No	3.27 ±0.13	273	1.11	0.121	0.31 (*)	+19.1
INDUSTRY	Accommodation and Food Services	2.83 ±1.26	6	1.57	0.530	0.30 (*)	-18.1
TOWN OR SUBURB	Gulfstream Rise	2.86 ±1.08	7	1.46	0.491	0.29 (*)	-17.1
TOWN OR SUBURB	Cedar Vale	3.50 ±0.33	38	1.05	0.092	0.28 (*)	+14.1
TOWN OR SUBURB	Copperfield Rise	3.46 ±0.42	24	1.04	0.266	0.23 (*)	+11.2
TOWN OR SUBURB	Ironbark Vale	3.00 ±0.47	23	1.14	0.314	0.22 (*)	-11.1
TOWN OR SUBURB	Kensington Grove	3.00 ±0.96	5	1.10	0.636	0.21 (*)	-10.5
INDUSTRY	Arts and Recreation Services	3.00 ±1.11	5	1.26	0.681	0.20 (*)	-10.5
TOWN OR SUBURB	Birnam Heights	3.44 ±0.76	9	1.17	0.575	0.19	+9.9
INDUSTRY	Transport, Postal and Warehousing	3.41 ±0.54	17	1.14	0.499	0.17	+8.7
EMPLOYMENT	Not at all	3.34 ±0.24	99	1.20	0.239	0.15	+7.7
CORE ACTIVITY NEED	Yes	3.07 ±0.70	15	1.39	0.637	0.14	-7.7
AGE	56-65	3.12 ±0.27	67	1.11	0.358	0.13	-6.3
AGE	46-55	3.12 ±0.32	66	1.31	0.427	0.12	-6.2
INDUSTRY	Agriculture, Forestry and Fishing	3.33 ±0.75	6	0.94	0.788	0.10	+4.7
TOWN OR SUBURB	Oceanview Park	3.13 ±0.88	8	1.27	0.811	0.09	-4.8
TOWN OR SUBURB	Highpoint Plains	3.14 ±0.83	7	1.12	0.835	0.08	-4.0
INDUSTRY	Mining	3.16 ±0.49	19	1.09	0.765	0.07	-3.5
INDUSTRY	Health Care and Social Assistance	3.18 ±0.41	17	0.86	0.794	0.06	-2.6
HOUSEHOLD INCOME	$100,001 - $150,000	3.28 ±0.37	36	1.12	0.787	0.05	+2.4
ABTSI	Yes	3.27 ±0.80	11	1.35	0.915	0.04	+2.0
TOWN OR SUBURB	Blue Gum Grove	3.20 ±0.54	10	0.87	0.912	0.03	-1.4
INDUSTRY	Construction	3.21 ±0.41	28	1.11	0.937	0.02	-0.8
AGE	36-45	3.22 ±0.28	49	1.02	0.966	0.01	-0.3
HOUSEHOLD INCOME	More than $150,000	3.23 ±0.35	39	1.12	0.998	0.00	0.0

Footpaths and cycleways

Survey respondents have mixed opinions on footpaths and cycleways in their area. Some appreciate the existing paths and recent additions, while others believe there is a lack of accessibility for disabled individuals and more paths are needed. There are concerns about safety due to wandering dogs and poor maintenance, as well as a desire for more cycleways and footpaths in specific locations. Some respondents feel that cyclists should contribute financially to the development of new paths, and there are complaints about inconsistent standards and unaddressed issues.

Comment	Suburb	Rating	Date
Glass sheds + rubbish on drivepaths, email to council, no action taken, still no dissolve	Mallacoota	1	3 Mar 2021
Footpaths provided are good but not enough. Walking path from caravan park to Headland for the many pedestrians	Dune Ridge	2	3 Mar 2021
we need more footpaths for the school	Alamanda Beach	2	25 Oct 2020
there isn't any. just dirt roads to share with cars and pedestrians and horses	Gulfstream Rise	1	25 Oct 2020
cycleways are good. Residential footpaths poor	Ironbark Vale	1	24 Oct 2020
A lot of issues with people getting on and off foot paths that push prams, wheelchairs or motorized wheechair has a problem.	Silverwood Ridge	2	24 Oct 2020
Generally good , but no path outdid my house ( on main route to beach	Cedar Vale	2	24 Oct 2020
there are more than ample footpaths and cycle ways	Cliffside Park	4	21 Oct 2020
not enough of them where i live	Cliffside Park	2	20 Oct 2020
Too much wasted money	Boronia Bay	2	20 Oct 2020
In quite a few area between housing no footpath . No cycleway between Copperfield Rise and Redwood Glen does not exist.Brisbane has miles of cycle paths in the middle of nowhere with no population anywhere in sight.	Copperfield Rise	1	19 Oct 2020
Minimal footpaths in our area same with bike paths.	Dune Ridge	2	17 Oct 2020
Would like more cycleways	Ironbark Vale	2	16 Oct 2020
Need more in calliope	Cliffside Park	3	16 Oct 2020
Would like to see a cycle way go to QAL	Lavender Ridge	5	15 Oct 2020
Need more everywhere	Ironbark Vale	1	15 Oct 2020
Path near australia hotel in poor condition - dangerous	Eastwood Point	2	14 Oct 2020
one rule for Council footpath and crossing standards different to what they require from tradies.	Eastwood Point	4	13 Oct 2020
they are adding more cycle paths in which is great to see	Cypress Point	5	13 Oct 2020
no footpaths	Dune Ridge	1	11 Oct 2020
Need a cycle way out to ti agree walk at Agnes to make it easier for tourists to get there. Need proper footpath between Marina and 1770 toilets	Harvest Ridge	2	10 Oct 2020
Not enough footpaths for my kids	Dune Ridge	2	7 Oct 2020
We need more	Dune Ridge	1	7 Oct 2020
Need a cycle way out to ti agree walk at Agnes to make it easier for tourists to get there. Need proper footpath between Marina and 1770 toilets	Harvest Ridge	2	4 Oct 2020
morefoot paths are needed	Kensington Grove	2	3 Oct 2020
Owners of developed blocks appear to be discriminated against as mowing employees only footpath mow those blocks without a resident.	Dune Ridge	2	3 Oct 2020
Would like to see more	Fairhaven Sands	4	1 Oct 2020
Not enough in Dune Ridge	Noble Hills	2	30 Sep 2020
No more cycle way road redevelopment. If the roads are going to be redesigned and improved for a bike lane only; well then the cyclists need to pay their own rights for these so called improvements!!! It’s ridiculous!	Mallacoota	2	30 Sep 2020
Again, often provided by industry eg Spinnaker and East Shored	Ironbark Vale	4	24 Sep 2020
Too many dogs are allowed to wander the street making it too dangerous to use footpaths	Dune Ridge	1	24 Sep 2020
There is none	Gulfstream Rise	3	23 Sep 2020
Walking/Cycle Path to Paperbark Walk would be good.	Dune Ridge	4	22 Sep 2020
Could be more cycle ways.	Dune Ridge	4	22 Sep 2020
What we have somewhat works.	Dune Ridge	3	22 Sep 2020
I love the new walk cycle track that goes up to 1770	Dune Ridge	5	22 Sep 2020
Tank St footpaths are shocking	Eastwood Point	1	21 Sep 2020
Latrobe Street is a disaster. Residents Mechanical hobbies spread all over the footpath. Formal complaints made but nothing appears to have changed. I would also like to see more seating along the turtle way so elderly residents and handicapped people can sit during their walk and enjoy the surrounds.	Cedar Vale	1	21 Sep 2020
Bray park needs more paths for disability access during hookup	Birnam Heights	2	21 Sep 2020

Footpaths and cycleways

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Gulfstream Rise	2.43 ±0.96	7	1.29	0.081	0.69 (**)	-37.6
TOWN OR SUBURB	Lakeside Glade	3.91 ±0.39	11	0.67	0.002 (**)	0.67 (**)	+29.3
HOUSEHOLD INCOME	$100,001 - $150,000	3.87 ±0.29	45	1.00	0.000 (*******)	0.62 (**)	+31.6
INDUSTRY	Public Administration and Safety	3.86 ±0.47	7	0.64	0.017 (*)	0.61 (**)	+26.5
ABTSI	No	3.36 ±0.14	288	1.19	0.000 (*******)	0.58 (**)	+41.0
ABTSI	Yes	2.62 ±0.66	13	1.21	0.046 (*)	0.57 (**)	-29.7
CHANNEL	Internet	3.08 ±0.15	228	1.19	0.000 (*******)	0.53 (**)	-23.0
TOWN OR SUBURB	Kangaroo Island	3.80 ±0.86	5	0.98	0.226	0.49 (*)	+23.7
HOUSEHOLD INCOME	$60,001 - $80,000	3.74 ±0.38	27	1.00	0.013 (*)	0.46 (*)	+22.9
TOWN OR SUBURB	Copperfield Rise	3.74 ±0.39	27	1.04	0.016 (*)	0.45 (*)	+22.9
TOWN OR SUBURB	Ironbark Vale	2.78 ±0.55	23	1.35	0.069	0.41 (*)	-22.8
TOWN OR SUBURB	Blue Gum Grove	3.70 ±0.68	10	1.10	0.213	0.38 (*)	+19.5
INDUSTRY	Electricity, Gas, Water and Waste Services	3.63 ±0.48	8	0.70	0.156	0.36 (*)	+16.0
INDUSTRY	Professional, Scientific and Technical Services	3.64 ±0.51	14	0.97	0.149	0.35 (*)	+17.2
AGE	18-25	2.80 ±1.40	5	1.60	0.505	0.34 (*)	-21.0
INDUSTRY	Construction	3.62 ±0.41	26	1.08	0.094	0.32 (*)	+16.6
TOWN OR SUBURB	Dune Ridge	2.93 ±0.39	46	1.34	0.062	0.31 (*)	-16.8
AGE	Over 75	2.89 ±1.04	9	1.59	0.462	0.28 (*)	-17.2
INDUSTRY	Education and Training	3.56 ±0.39	39	1.26	0.120	0.27 (*)	+14.8
TOWN OR SUBURB	Cedar Vale	3.53 ±0.35	40	1.12	0.131	0.25 (*)	+12.9
CORE ACTIVITY NEED	Yes	3.54 ±0.59	13	1.08	0.367	0.24 (*)	+12.3
TOWN OR SUBURB	Eastwood Point	3.00 ±0.92	6	1.15	0.561	0.23 (*)	-12.2
EMPLOYMENT	Part time	3.48 ±0.26	67	1.07	0.088	0.22 (*)	+11.6
DEPENDENT CHILDREN	No	3.35 ±0.16	219	1.22	0.090	0.20 (*)	+11.1
TOWN OR SUBURB	Kensington Grove	3.00 ±1.47	5	1.67	0.713	0.19	-12.1
CORE ACTIVITY NEED	No	3.29 ±0.14	302	1.21	0.341	0.18	+10.8
DEPENDENT CHILDREN	Yes	3.13 ±0.23	101	1.18	0.148	0.17	-8.8
INDUSTRY	Accommodation and Food Services	3.44 ±0.70	9	1.07	0.624	0.16	+7.8
INDUSTRY	Agriculture, Forestry and Fishing	3.44 ±0.82	9	1.26	0.676	0.14	+7.8
TOWN OR SUBURB	Crimson Waters	3.40 ±0.70	5	0.80	0.721	0.13	+5.7
AGE	56-65	3.16 ±0.27	74	1.17	0.366	0.12	-6.1
TOWN OR SUBURB	Highpoint Plains	3.38 ±0.48	8	0.70	0.679	0.11	+4.7
INDUSTRY	Mining	3.38 ±0.47	21	1.09	0.638	0.10	+5.1
HOUSEHOLD INCOME	$40,001 - $60,000	3.17 ±0.47	30	1.32	0.644	0.09	-5.1
AGE	46-55	3.19 ±0.29	77	1.29	0.542	0.08	-4.4
AGE	66-75	3.34 ±0.37	35	1.12	0.695	0.07	+3.5
TOWN OR SUBURB	Oceanview Park	3.33 ±0.60	6	0.75	0.841	0.06	+2.8
EDUCATION	University	3.23 ±0.22	109	1.19	0.651	0.05	-2.8
INDUSTRY	Transport, Postal and Warehousing	3.23 ±0.57	13	1.05	0.886	0.04	-1.9
INDUSTRY	Administrative and Support Services	3.31 ±0.65	13	1.20	0.913	0.03	+1.6
HOUSEHOLD INCOME	Less than $20,000	3.25 ±0.70	12	1.23	0.950	0.02	-1.0

Halls and community centres

Comment	Suburb	Rating	Date
Summerfield Bay hall, orange plastic looks horrible.	Southshore Bay	2	3 Mar 2021
Dune Ridge	Dune Ridge	4	3 Mar 2021
Because they are still closed due corona	Cypress Point	4	24 Oct 2020
not aware of any halls and community centres	Tallowwood Heights	3	22 Oct 2020
Because they are still closed due corona	Cypress Point	4	17 Oct 2020
Old community hall needs a lot of work done.	Dune Ridge	2	17 Oct 2020
No cyclone shelter	Cliffside Park	4	12 Oct 2020
Non profit groups can’t afford hourly rate of hall so have to meet in private homes. Hall gets expensive for a four hour activity held once a week	Harvest Ridge	2	10 Oct 2020
Controlled by three people	Palm Island	1	5 Oct 2020
Non profit groups can’t afford hourly rate of hall so have to meet in private homes. Hall gets expensive for a four hour activity held once a week	Harvest Ridge	2	4 Oct 2020
Dune Ridge	Noble Hills	5	30 Sep 2020
Dune Ridges has a good centre.	Gulfstream Rise	4	22 Sep 2020
hire and things not available or not working	Dune Ridge	2	22 Sep 2020
Old community hall at Agnes needs a lot of work done particularly the floor.	Dune Ridge	2	22 Sep 2020
The old community hall could do with a bit of love, eg: floor sanded and polished.	Dune Ridge	4	22 Sep 2020

Halls and community centres

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kangaroo Island	4.17 ±0.55	6	0.69	0.024 (*)	0.77 (**)	+25.5
INDUSTRY	Electricity, Gas, Water and Waste Services	4.00 ±0.00	6	0.00	0.000 (*******)	0.69 (**)	+18.8
TOWN OR SUBURB	Gulfstream Rise	2.75 ±0.96	8	1.39	0.103	0.68 (**)	-31.5
INDUSTRY	Transport, Postal and Warehousing	4.06 ±0.32	16	0.66	0.001 (*******)	0.67 (**)	+22.2
TOWN OR SUBURB	Eastwood Point	4.00 ±0.46	6	0.58	0.050 (*)	0.60 (**)	+18.8
CHANNEL	Phone	3.86 ±0.20	85	0.93	0.000 (*******)	0.47 (*)	+18.4
CHANNEL	Internet	3.41 ±0.12	225	0.94	0.000 (*******)	0.46 (*)	-15.1
TOWN OR SUBURB	Blue Gum Grove	3.90 ±0.58	10	0.94	0.214	0.40 (*)	+14.9
TOWN OR SUBURB	Oceanview Park	3.17 ±0.85	6	1.07	0.392	0.37 (*)	-14.8
TOWN OR SUBURB	Copperfield Rise	3.76 ±0.26	21	0.61	0.093	0.30 (*)	+9.7
TOWN OR SUBURB	Dune Ridge	3.30 ±0.31	46	1.06	0.104	0.27 (*)	-10.5
AGE	Over 75	3.25 ±0.77	12	1.36	0.455	0.25 (*)	-11.6
TOWN OR SUBURB	Highpoint Plains	3.33 ±0.60	6	0.75	0.506	0.24 (*)	-8.1
INDUSTRY	Public Administration and Safety	3.75 ±0.76	8	1.09	0.571	0.22 (*)	+8.7
DEPENDENT CHILDREN	Yes	3.40 ±0.19	100	0.96	0.087	0.21 (*)	-7.6
TOWN OR SUBURB	Ironbark Vale	3.35 ±0.43	23	1.05	0.370	0.20 (*)	-7.9
RENTER	Yes	3.69 ±0.26	51	0.94	0.210	0.19	+7.2
TOWN OR SUBURB	Fairhaven Sands	3.40 ±0.43	5	0.49	0.543	0.18	-5.4
TOWN OR SUBURB	Boronia Bay	3.39 ±0.38	18	0.83	0.444	0.17	-6.1
INDUSTRY	Arts and Recreation Services	3.40 ±0.70	5	0.80	0.705	0.16	-5.4
INDUSTRY	Accommodation and Food Services	3.38 ±0.84	8	1.22	0.705	0.15	-6.5
TOWN OR SUBURB	Cypress Point	3.67 ±0.75	6	0.94	0.730	0.14	+5.3
HOUSEHOLD INCOME	$40,001 - $60,000	3.65 ±0.35	34	1.05	0.507	0.13	+5.0
HOUSEHOLD INCOME	$100,001 - $150,000	3.63 ±0.27	38	0.84	0.459	0.12	+4.4
TOWN OR SUBURB	Cedar Vale	3.62 ±0.25	37	0.78	0.488	0.11	+3.9
HOUSEHOLD INCOME	$80,001 - $100,000	3.44 ±0.46	25	1.17	0.667	0.10	-4.1
HOUSEHOLD INCOME	$20,000 - $40,000	3.46 ±0.31	39	0.98	0.617	0.09	-3.3
AGE	56-65	3.59 ±0.22	70	0.92	0.605	0.07	+2.6
EDUCATION	TAFE or technical	3.50 ±0.16	118	0.89	0.605	0.06	-2.2
TOWN OR SUBURB	Lakeside Glade	3.58 ±0.54	12	0.95	0.858	0.05	+2.0
TOWN OR SUBURB	Lavender Ridge	3.50 ±0.61	6	0.76	0.910	0.04	-1.4
INDUSTRY	Construction	3.57 ±0.43	23	1.06	0.886	0.03	+1.3
EDUCATION	No tertiary education	3.52 ±0.25	64	1.03	0.864	0.02	-1.0
INDUSTRY	Mining	3.53 ±0.34	19	0.75	0.959	0.01	-0.4
ABTSI	Yes	3.54 ±0.63	13	1.15	0.991	0.00	+0.1

Landfills and waste management facilities

Survey respondents find tip fees too expensive, leading to illegal dumping in national parks. They suggest providing vouchers for locals, free access for pensioners and unemployed, and exemptions for not-for-profit clubs. Respondents also mention restrictive opening hours and the need for better recycling education. Some respondents call for improvements in green waste disposal and more frequent recycling collection. A few respondents mention issues with access and location, while others appreciate well-built and maintained facilities.

Comment	Suburb	Rating	Date
it is privately run. we only have telstra. no optus or other providers	Gulfstream Rise	5	25 Oct 2020
N/A	Mystic Sands	4	25 Oct 2020
access has been changed for rural areas	Summerfield Bay	2	24 Oct 2020
costs to much	Ironbark Vale	1	19 Oct 2020
We should improve on greenwaste	Birnam Heights	2	17 Oct 2020
Recycling being emptied weekly would be so bento our household. And a green waste bin	Cedar Vale	4	16 Oct 2020
Reopen dump shops more.	Cedar Vale	3	16 Oct 2020
Not for profit clubs should be exempt from dump fees	Lakeside Glade	2	15 Oct 2020
I like free greenwaste disposal. But maybe educate on what goes into recycling bin (stickers?).	Lakeside Glade	4	13 Oct 2020
i use them a fair bit and they are upgrading to stop congestion	Cypress Point	5	13 Oct 2020
they are too expensive	Oceanview Park	3	13 Oct 2020
hope this will stay open	Orchard Heights	4	5 Oct 2020
Why in the middle of town.	Dune Ridge	5	3 Oct 2020
Dune Ridge	Noble Hills	5	30 Sep 2020
as a ruarl rate payer we have not services to dump rubbish. Suggest free tip to prevent dumping	Meadowbrook Vale	1	25 Sep 2020
Hours of opening can be very restrictive and the cost prevents people who are struggling financially to use the facilities correctly. Hence rubbish dumped on back roads. Maybe we could have some sort of process that would allow say pensioners and unemployed to use the dump for free?	Cliffside Park	3	25 Sep 2020
Well built and maintained	Gulfstream Rise	4	22 Sep 2020
Should provide tip vouchers for locals.	Dune Ridge	2	22 Sep 2020
Tip fees too expensive to tradespeople dumping rubbish in national parks	Dune Ridge	1	22 Sep 2020

Landfills and waste management facilities

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	4.25 ±0.46	8	0.66	0.010 (**)	0.71 (**)	+23.4
TOWN OR SUBURB	Oceanview Park	3.00 ±0.96	5	1.10	0.184	0.62 (**)	-24.7
TOWN OR SUBURB	Cliffside Park	4.14 ±0.33	14	0.64	0.004 (**)	0.60 (**)	+19.6
TOWN OR SUBURB	Ironbark Vale	3.21 ±0.42	29	1.16	0.031 (*)	0.44 (*)	-17.7
CHANNEL	Phone	3.92 ±0.17	139	1.00	0.000 (*******)	0.43 (*)	+17.5
CHANNEL	Internet	3.48 ±0.13	233	1.02	0.000 (*******)	0.42 (*)	-14.6
INDUSTRY	Professional, Scientific and Technical Services	4.00 ±0.37	15	0.73	0.060	0.41 (*)	+14.0
HOUSEHOLD INCOME	$40,001 - $60,000	3.26 ±0.37	35	1.13	0.031 (*)	0.40 (*)	-16.0
INDUSTRY	Information Media and Telecommunications	3.20 ±1.29	5	1.47	0.493	0.36 (*)	-17.1
INDUSTRY	Transport, Postal and Warehousing	3.33 ±0.44	15	0.87	0.158	0.34 (*)	-12.3
INDUSTRY	Manufacturing	3.93 ±0.42	14	0.80	0.183	0.32 (*)	+11.1
TOWN OR SUBURB	Kangaroo Island	4.00 ±0.92	8	1.32	0.443	0.31 (*)	+13.7
TOWN OR SUBURB	Blue Gum Grove	3.92 ±0.49	12	0.86	0.273	0.29 (*)	+10.6
HOUSEHOLD INCOME	$60,001 - $80,000	3.91 ±0.35	32	1.01	0.129	0.28 (*)	+10.8
HOUSEHOLD INCOME	$80,001 - $100,000	3.89 ±0.35	27	0.92	0.157	0.27 (*)	+9.9
EDUCATION	TAFE or technical	3.47 ±0.18	126	1.06	0.018 (*)	0.26 (*)	-9.8
INDUSTRY	Other	3.83 ±0.19	89	0.91	0.035 (*)	0.25 (*)	+9.4
TOWN OR SUBURB	Fairhaven Sands	3.83 ±0.30	6	0.37	0.239	0.24 (*)	+7.2
EMPLOYMENT	Part time	3.46 ±0.23	76	1.03	0.078	0.23 (*)	-8.6
INDUSTRY	Construction	3.85 ±0.37	27	0.97	0.255	0.22 (*)	+8.4
ABTSI	Yes	3.41 ±0.63	17	1.33	0.453	0.21 (*)	-9.2
INDUSTRY	Arts and Recreation Services	3.80 ±0.35	5	0.40	0.404	0.20 (*)	+5.9
AGE	36-45	3.48 ±0.28	54	1.03	0.204	0.19	-7.2
TOWN OR SUBURB	Mallacoota	3.47 ±0.41	30	1.15	0.367	0.18	-7.3
TOWN OR SUBURB	Eastwood Point	3.80 ±0.66	5	0.75	0.646	0.17	+5.9
TOWN OR SUBURB	Kensington Grove	3.83 ±1.08	6	1.34	0.730	0.16	+7.2
TOWN OR SUBURB	Crimson Waters	3.50 ±0.69	8	1.00	0.676	0.15	-5.6
HOUSEHOLD INCOME	$100,001 - $150,000	3.78 ±0.32	45	1.09	0.386	0.14	+5.7
TOWN OR SUBURB	Highpoint Plains	3.75 ±0.46	8	0.66	0.659	0.12	+4.0
INDUSTRY	Administrative and Support Services	3.53 ±0.61	15	1.20	0.709	0.11	-4.4
INDUSTRY	Agriculture, Forestry and Fishing	3.55 ±0.64	11	1.08	0.752	0.10	-3.9
TOWN OR SUBURB	Gulfstream Rise	3.71 ±0.52	7	0.70	0.797	0.08	+2.6
RENTER	Yes	3.71 ±0.29	62	1.16	0.629	0.07	+2.9
CORE ACTIVITY NEED	Yes	3.58 ±0.43	24	1.08	0.767	0.06	-2.5
HOUSEHOLD INCOME	Less than $20,000	3.60 ±0.47	20	1.07	0.842	0.05	-1.8
TOWN OR SUBURB	Boronia Bay	3.62 ±0.34	21	0.79	0.873	0.03	-1.1
TOWN OR SUBURB	Lakeside Glade	3.67 ±0.44	18	0.94	0.925	0.02	+0.8

Landscapes and streetscapes

Survey respondents expressed concerns about wasted money, neglected areas, and insufficient maintenance of public spaces. They mentioned issues such as infrequent cleaning, lack of tree replacement, and visual pollution. Some respondents also criticized the use of large plants in roundabouts and excessive spending on median strip gardens. Overall, there is a desire for better management and prioritization of public spaces, including more greenery and less concrete.

Comment	Suburb	Rating	Date
Less hedges - stop wasting our money with endless. Driving & traffic annoyances.	Southshore Bay	2	3 Mar 2021
Dune Ridge	Dune Ridge	4	3 Mar 2021
Our city looks crap. Lots of concrete and fake grass. We don't have a centrepiece of note and entrances to town are austere	Ironbark Vale	1	26 Oct 2020
we got nothing. not even street lights	Gulfstream Rise	1	25 Oct 2020
Hopeless.Over the last 10+ years it seems as if GRC have cut down trees in streets all over town and not replaced them or managed existing ones for the plants longevity and public safety. Tree planting along streets should be given a much higher priority. They create shade, have cooling benefits and act as environmental / wildlife corridors	Highpoint Plains	1	25 Oct 2020
You really not need to plant things so big in the middle of a roundabout because if you are not in a four-wheel-drive or a truck you cannot see people have the indicators on and where you are carrying a heavy load in a Ute it is really hard to pull up real quick when you think someone is going straight rather than turning	Copperfield Rise	2	25 Oct 2020
Too much wasted money	Boronia Bay	1	20 Oct 2020
Stop wasting money on gardens in the middle of the roads	Ironbark Vale	2	19 Oct 2020
Streetscapes look untidy in my area. Rubbish becoming more prevalent.	Dune Ridge	2	17 Oct 2020
I see a lot of old trees being cut down for various reasons and not replaced. Eventually there will be no more shade trees in our city. How about some thoughtful replacements.	Cedar Vale	2	15 Oct 2020
other than marine area it's pretty bad	Mallacoota	1	2 Oct 2020
Not properly maintained or managed	Mallacoota	1	30 Sep 2020
Towns are ugly filled with signs and visual pollution	Dune Ridge	1	30 Sep 2020
generally very good some areas could be improved.	Eastwood Point	4	26 Sep 2020
Money wasted pruning median strips.	Copperfield Rise	1	25 Sep 2020
Boyne Tannum is neglected	Cedar Vale	2	22 Sep 2020
I only see council in my area cleaning fallen trees etc once every 3-5years. The place is covered in rubbish particularly cigarrette butts. And the street sweeper doesnt come enough.	Dune Ridge	2	22 Sep 2020
a lot of money has been wasted.	Eastwood Point	2	21 Sep 2020

Landscapes and streetscapes

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kangaroo Island	4.17 ±0.72	6	0.90	0.057	0.71 (**)	+28.6
TOWN OR SUBURB	Cliffside Park	4.09 ±0.47	11	0.79	0.009 (**)	0.67 (**)	+26.0
TOWN OR SUBURB	Springfield Hills	4.00 ±0.46	6	0.58	0.027 (*)	0.62 (**)	+21.7
TOWN OR SUBURB	Dune Ridge	2.93 ±0.34	42	1.12	0.001 (*******)	0.56 (**)	-24.2
TOWN OR SUBURB	Gulfstream Rise	2.88 ±0.81	8	1.17	0.142	0.55 (**)	-24.6
TOWN OR SUBURB	Birnam Heights	4.00 ±0.56	13	1.04	0.062	0.52 (**)	+22.3
INDUSTRY	Public Administration and Safety	4.00 ±0.80	6	1.00	0.193	0.51 (**)	+21.7
AGE	18-25	3.00 ±0.96	5	1.10	0.331	0.44 (*)	-19.3
CALD	Yes	3.00 ±0.58	21	1.35	0.093	0.41 (*)	-20.0
INDUSTRY	Rental, Hiring and Real Estate Services	3.80 ±0.66	5	0.75	0.329	0.36 (*)	+13.4
INDUSTRY	Professional, Scientific and Technical Services	3.13 ±0.49	16	0.99	0.153	0.35 (*)	-14.6
TOWN OR SUBURB	Blue Gum Grove	3.77 ±0.38	13	0.70	0.128	0.34 (*)	+12.5
ABTSI	No	3.52 ±0.12	325	1.07	0.043 (*)	0.33 (*)	+16.8
INDUSTRY	Electricity, Gas, Water and Waste Services	3.17 ±0.72	6	0.90	0.401	0.31 (*)	-12.6
INDUSTRY	Manufacturing	3.15 ±0.60	13	1.10	0.286	0.30 (*)	-13.3
INDUSTRY	Accommodation and Food Services	3.14 ±0.92	7	1.25	0.478	0.29 (*)	-13.6
TOWN OR SUBURB	Crimson Waters	3.71 ±0.52	7	0.70	0.363	0.27 (*)	+10.0
AGE	Over 75	3.75 ±0.66	12	1.16	0.401	0.26 (*)	+11.6
EDUCATION	No tertiary education	3.68 ±0.22	87	1.06	0.039 (*)	0.25 (*)	+11.1
TOWN OR SUBURB	Kensington Grove	3.75 ±0.96	8	1.39	0.568	0.23 (*)	+11.5
INDUSTRY	Education and Training	3.67 ±0.31	43	1.03	0.174	0.22 (*)	+9.3
TOWN OR SUBURB	Eastwood Point	3.67 ±0.60	6	0.75	0.525	0.21 (*)	+8.0
GENDER	Male	3.32 ±0.20	117	1.10	0.075	0.20 (*)	-8.5
MORTGAGE	No	3.56 ±0.15	208	1.11	0.067	0.19	+8.7
TOWN OR SUBURB	Ironbark Vale	3.31 ±0.43	29	1.18	0.435	0.16	-7.1
TOWN OR SUBURB	Fairhaven Sands	3.33 ±0.60	6	0.75	0.647	0.15	-5.7
TOWN OR SUBURB	Copperfield Rise	3.60 ±0.31	25	0.80	0.424	0.14	+5.5
TOWN OR SUBURB	Lakeside Glade	3.61 ±0.46	23	1.13	0.552	0.13	+5.9
INDUSTRY	Other	3.57 ±0.23	77	1.01	0.346	0.12	+5.1
INDUSTRY	Agriculture, Forestry and Fishing	3.36 ±0.58	11	0.98	0.708	0.11	-4.6
TOWN OR SUBURB	Lavender Ridge	3.57 ±0.67	7	0.90	0.772	0.10	+4.1
HOUSEHOLD INCOME	Less than $20,000	3.57 ±0.58	14	1.12	0.736	0.09	+4.1
INDUSTRY	Arts and Recreation Services	3.40 ±0.70	5	0.80	0.838	0.08	-3.0
HOUSEHOLD INCOME	$60,001 - $80,000	3.41 ±0.37	27	0.99	0.723	0.07	-2.9
INDUSTRY	Construction	3.54 ±0.40	28	1.09	0.750	0.06	+2.8
RENTER	No	3.46 ±0.12	294	1.06	0.727	0.05	-2.0
HOUSEHOLD INCOME	$100,001 - $150,000	3.50 ±0.31	46	1.06	0.854	0.03	+1.3
AGE	46-55	3.45 ±0.27	77	1.20	0.877	0.02	-0.9
ABTSI	Yes	3.47 ±0.55	15	1.09	0.982	0.01	-0.3

Libraries

Survey respondents shared mixed experiences with their local libraries. Some praised the staff and services, while others found them noisy or unprofessional. A few respondents mentioned the lack of a nearby library or the need for additional facilities, such as a toilet on site.

Comment	Suburb	Rating	Date
we don't have a library it's 80km away	Gulfstream Rise	1	25 Oct 2020
The local Gld library is great for book requests, but the hugs area allocated to children should be cordoned off from the main library - it is just too noisy, story-telling and clapping from kids, when you go to the Library for quiet time	Highpoint Plains	2	25 Oct 2020
Don't have a library but have a travelling library	Mystic Sands	4	25 Oct 2020
library needs a toilet on site Dune Ridge	Dune Ridge	3	24 Oct 2020
don't know	Blue Gum Grove	3	22 Oct 2020
i stay home. don't know	Highpoint Plains	3	20 Oct 2020
Agnes library is great. Staff is amazing	Dune Ridge	5	6 Oct 2020
I stopped going to the local library as the librarians were totally unprofessiuonal and spent all dat gossiping and complaining and then didn't do their actual job. They were typical council staff.	Dune Ridge	1	24 Sep 2020
Few times I have attended to read I have found staff to be noisier than patrons.	Dune Ridge	3	22 Sep 2020
A JP at Boyne library, as everything is now on line and companies are increasingly asking for certified documents. Ringing one at home and visiting them is out of my comfort zone.	Cedar Vale	4	21 Sep 2020

Libraries

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Gulfstream Rise	3.13 ±0.73	8	1.05	0.019 (*)	0.90 (*******)	-29.2
CHANNEL	Print	4.60 ±0.43	5	0.49	0.005 (**)	0.85 (*******)	+21.0
TOWN OR SUBURB	Highpoint Plains	3.44 ±0.45	9	0.68	0.018 (*)	0.69 (**)	-18.4
INDUSTRY	Professional, Scientific and Technical Services	4.43 ±0.33	14	0.62	0.007 (**)	0.59 (**)	+15.6
TOWN OR SUBURB	Springfield Hills	4.40 ±0.43	5	0.49	0.059	0.58 (**)	+14.2
CHANNEL	Phone	4.29 ±0.14	133	0.83	0.000 (*******)	0.55 (**)	+17.1
CORE ACTIVITY NEED	No	4.04 ±0.10	323	0.88	0.003 (**)	0.54 (**)	+20.2
TOWN OR SUBURB	Kensington Grove	4.33 ±0.38	6	0.47	0.073	0.49 (*)	+12.0
INDUSTRY	Accommodation and Food Services	4.29 ±0.33	7	0.45	0.082	0.43 (*)	+10.4
EMPLOYMENT	Not at all	4.21 ±0.14	134	0.81	0.000 (*******)	0.41 (*)	+12.6
INDUSTRY	Manufacturing	3.57 ±0.68	14	1.29	0.219	0.39 (*)	-14.3
MORTGAGE	No	4.11 ±0.11	211	0.84	0.001 (*******)	0.34 (*)	+11.2
TOWN OR SUBURB	Boronia Bay	4.22 ±0.33	18	0.71	0.150	0.31 (*)	+8.5
RENTER	No	4.05 ±0.10	285	0.85	0.027 (*)	0.30 (*)	+10.7
AGE	46-55	3.76 ±0.25	72	1.09	0.046 (*)	0.28 (*)	-9.0
INDUSTRY	Mining	3.80 ±0.30	20	0.68	0.224	0.24 (*)	-6.5
INDUSTRY	Electricity, Gas, Water and Waste Services	4.14 ±0.26	7	0.35	0.249	0.23 (*)	+5.5
TOWN OR SUBURB	Lakeside Glade	4.17 ±0.38	18	0.83	0.341	0.22 (*)	+6.5
TOWN OR SUBURB	Cedar Vale	4.14 ±0.22	42	0.74	0.151	0.21 (*)	+6.1
ABTSI	Yes	3.80 ±0.50	15	0.98	0.458	0.20 (*)	-6.4
TOWN OR SUBURB	Fairhaven Sands	3.83 ±0.55	6	0.69	0.592	0.19	-5.1
TOWN OR SUBURB	Lavender Ridge	3.83 ±0.72	6	0.90	0.680	0.17	-5.1
INDUSTRY	Administrative and Support Services	3.86 ±0.39	14	0.74	0.521	0.16	-4.4
TOWN OR SUBURB	Kangaroo Island	4.11 ±0.57	9	0.87	0.658	0.15	+4.4
INDUSTRY	Transport, Postal and Warehousing	3.86 ±0.44	21	1.04	0.563	0.14	-4.5
MORTGAGE	Yes	3.91 ±0.16	126	0.90	0.277	0.12	-3.6
TOWN OR SUBURB	Blue Gum Grove	4.08 ±0.45	13	0.83	0.680	0.11	+3.3
TOWN OR SUBURB	Birnam Heights	3.89 ±0.65	9	0.99	0.772	0.10	-3.2
HOUSEHOLD INCOME	$100,001 - $150,000	4.05 ±0.24	39	0.75	0.560	0.09	+2.6
HOUSEHOLD INCOME	Less than $20,000	4.05 ±0.41	21	0.95	0.749	0.07	+2.3
GENDER	Female	4.01 ±0.13	151	0.84	0.589	0.06	+1.7
HOUSEHOLD INCOME	More than $150,000	4.02 ±0.24	48	0.85	0.747	0.05	+1.5
EMPLOYMENT	Part time	3.96 ±0.20	71	0.85	0.780	0.04	-1.1
INDUSTRY	Arts and Recreation Services	4.00 ±0.00	6	0.00	0.729	0.03	+0.6
TOWN OR SUBURB	Oceanview Park	4.00 ±0.40	7	0.53	0.935	0.02	+0.6
EDUCATION	No tertiary education	3.97 ±0.21	79	0.95	0.926	0.01	-0.4

Lighting and signage

Survey respondents have expressed concerns about the lack of lighting in certain areas, such as Bray Park, 1770 paths, Auckland Hill stairs, and Glenline Road shared bikeway. They also mentioned that some street lights are too bright and cause discomfort. Respondents would like to see more lighting for safety reasons and better signage in areas like Dune Ridge and 1770 headland. Some respondents feel that dog-related signs are a waste of money, and there is a need for more street lights and better signage in general. Additionally, some respondents mentioned that it takes a long time for issues to be addressed and that there is too much waiting time at traffic lights.

Comment	Suburb	Rating	Date
Inadequate once again fron CBD	Dune Ridge	3	3 Mar 2021
there is none and more signage needed	Alamanda Beach	2	25 Oct 2020
Too much	Ironbark Vale	1	22 Oct 2020
A lot time wasted waiting at traffic lights	Copperfield Rise	2	19 Oct 2020
Why the change to brighter street lights at intersections (LED I think), they are really bright and painful on the eyes	Boronia Bay	2	19 Oct 2020
Seaside Heights	Seaside Heights	1	16 Oct 2020
Need more street lights around tannum	Cedar Vale	3	16 Oct 2020
Glenline Road shared bikeway near 80km zone no lighting, shared areas need to be better lit. Adjust/update street light shines onto house causing light pollution.	Kensington Grove	2	16 Oct 2020
I feel like there are some dark areas that could be better managed.	Lakeside Glade	4	13 Oct 2020
More signage needed on 1770 headland. No dogs allowed and sign needed to advertise parking on first car park at headland.	Dune Ridge	2	12 Oct 2020
Maybe some walks at Dune Ridge need better signage. Have redirected list walkers at times	Harvest Ridge	2	10 Oct 2020
Maybe some walks at Dune Ridge need better signage. Have redirected list walkers at times	Harvest Ridge	2	4 Oct 2020
Too much signage	Boronia Bay	2	2 Oct 2020
Auckland Hill stairs need lighting again they are unsafe at night	Lakeside Glade	2	1 Oct 2020
Would like to see more lighting to feel safer at night	Fairhaven Sands	4	1 Oct 2020
A few more street lights would be helpful	Mystic Sands	4	27 Sep 2020
some areas need better lighting	Eastwood Point	3	26 Sep 2020
Signs do not have Council phone number which is very unprofessional. Dog owners disregard council signs and signs relating to dogs are a waste of money erecting.	Dune Ridge	1	24 Sep 2020
Driving down to 1770 no street lights	Dune Ridge	2	23 Sep 2020
Some old signage around.	Gulfstream Rise	3	22 Sep 2020
Never checked.	Dune Ridge	1	22 Sep 2020
take forever to get things done even if urgent	Dune Ridge	2	22 Sep 2020
Please check lighting on all 1770 paths, some may be not working.	Dune Ridge	3	22 Sep 2020
Bray park needs lighting installed for the HookUp.	Birnam Heights	2	21 Sep 2020

Lighting and signage

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Gulfstream Rise	2.33 ±0.88	6	1.11	0.015 (*)	1.00 (*******)	-45.2
INDUSTRY	Rental, Hiring and Real Estate Services	4.20 ±0.35	5	0.40	0.000 (*******)	0.95 (*******)	+33.0
TOWN OR SUBURB	Blue Gum Grove	4.13 ±0.36	15	0.72	0.000 (*******)	0.80 (*******)	+31.3
TOWN OR SUBURB	Dune Ridge	2.73 ±0.33	45	1.14	0.000 (*******)	0.70 (**)	-30.9
CHANNEL	Print	4.00 ±0.55	5	0.63	0.040 (*)	0.65 (**)	+24.6
INDUSTRY	Accommodation and Food Services	2.75 ±0.76	8	1.09	0.080	0.62 (**)	-28.0
INDUSTRY	Professional, Scientific and Technical Services	3.93 ±0.34	15	0.68	0.004 (**)	0.58 (**)	+22.5
TOWN OR SUBURB	Eastwood Point	3.88 ±0.54	8	0.78	0.096	0.49 (*)	+19.5
CHANNEL	Phone	3.73 ±0.18	144	1.09	0.000 (*******)	0.47 (*)	+22.9
TOWN OR SUBURB	Lavender Ridge	3.83 ±0.55	6	0.69	0.139	0.46 (*)	+17.6
TOWN OR SUBURB	Kangaroo Island	3.88 ±0.73	8	1.05	0.213	0.43 (*)	+19.5
TOWN OR SUBURB	Cliffside Park	3.82 ±0.49	11	0.83	0.108	0.42 (*)	+17.2
TOWN OR SUBURB	Oceanview Park	3.80 ±0.66	5	0.75	0.252	0.41 (*)	+16.1
TOWN OR SUBURB	Highpoint Plains	3.75 ±0.30	8	0.43	0.037 (*)	0.40 (*)	+14.2
TOWN OR SUBURB	Crimson Waters	3.75 ±0.46	8	0.66	0.157	0.37 (*)	+14.2
INDUSTRY	Agriculture, Forestry and Fishing	3.00 ±0.78	10	1.26	0.290	0.36 (*)	-17.6
INDUSTRY	Administrative and Support Services	3.77 ±0.53	13	0.97	0.185	0.35 (*)	+15.2
HOUSEHOLD INCOME	Less than $20,000	3.73 ±0.43	15	0.85	0.147	0.33 (*)	+13.8
ABTSI	No	3.46 ±0.12	327	1.09	0.047 (*)	0.31 (*)	+17.0
INDUSTRY	Arts and Recreation Services	3.67 ±0.38	6	0.47	0.205	0.30 (*)	+10.6
INDUSTRY	Public Administration and Safety	3.71 ±0.86	7	1.16	0.492	0.27 (*)	+12.6
TOWN OR SUBURB	Kensington Grove	3.71 ±0.95	7	1.28	0.532	0.25 (*)	+12.6
EDUCATION	No tertiary education	3.62 ±0.24	87	1.13	0.052	0.24 (*)	+11.3
CALD	No	3.45 ±0.12	330	1.12	0.136	0.23 (*)	+11.2
TOWN OR SUBURB	Cedar Vale	3.61 ±0.29	46	1.01	0.173	0.21 (*)	+9.2
AGE	Over 75	3.18 ±0.79	11	1.34	0.553	0.20 (*)	-10.0
INDUSTRY	Manufacturing	3.25 ±0.47	16	0.97	0.486	0.17	-7.2
AGE	66-75	3.25 ±0.39	36	1.19	0.374	0.16	-7.5
CALD	Yes	3.26 ±0.41	27	1.07	0.433	0.15	-7.0
INDUSTRY	Mining	3.56 ±0.36	27	0.96	0.437	0.14	+6.3
TOWN OR SUBURB	Lakeside Glade	3.55 ±0.52	22	1.23	0.610	0.12	+5.7
DEPENDENT CHILDREN	No	3.46 ±0.14	250	1.11	0.322	0.11	+5.1
TOWN OR SUBURB	Ironbark Vale	3.31 ±0.43	32	1.24	0.617	0.10	-4.7
AGE	46-55	3.34 ±0.24	74	1.06	0.483	0.09	-4.0
INDUSTRY	Retail Trade	3.33 ±0.51	18	1.11	0.745	0.08	-3.6
TOWN OR SUBURB	Cypress Point	3.33 ±1.00	6	1.25	0.870	0.07	-3.5
INDUSTRY	Construction	3.48 ±0.40	27	1.07	0.741	0.06	+2.9
ABTSI	Yes	3.47 ±0.61	17	1.29	0.857	0.05	+2.4
INDUSTRY	Electricity, Gas, Water and Waste Services	3.38 ±0.69	8	0.99	0.906	0.04	-1.7
TOWN OR SUBURB	Copperfield Rise	3.39 ±0.36	23	0.87	0.891	0.03	-1.1
TOWN OR SUBURB	Alamanda Beach	3.40 ±0.70	5	0.80	0.964	0.02	-0.7
INDUSTRY	Information Media and Telecommunications	3.40 ±1.19	5	1.36	0.979	0.01	-0.7
INDUSTRY	Other	3.41 ±0.25	82	1.17	0.990	0.00	-0.1

Local roads and bridges

Survey respondents report dissatisfaction with road conditions, citing issues such as flooding, potholes, and poor maintenance. They suggest more passing lanes, better attention to dirt roads, and improved traffic management. Some respondents also mention the need for better infrastructure for cyclists and pedestrians, as well as more efficient use of resources in maintaining nature strips. There are mixed opinions on the quality of roads, with some respondents expressing satisfaction while others call for more bitumen and improved road conditions.

Comment	Suburb	Rating	Date
Calluopa View Road	Southshore Bay	2	3 Mar 2021
Some are OK Many local roads in poor condition? non-existed	Dune Ridge	3	3 Mar 2021
Would love some bitumen on our road.	Windermere Heights	2	26 Oct 2020
roads are in bad condition and we need more roads that are bitchumen not dirt roads	Alamanda Beach	2	25 Oct 2020
they are a disgrace	Gulfstream Rise	1	25 Oct 2020
a bridge at brenawabry should have one footpath for people to cross over the bridge. people travel 80km amd hour. there is no footpath on the bridge for pedestrians.	Willow Vale	2	25 Oct 2020
Redwood Glen-Monto road leaves a lot to be desired regarding safety and comfort of road as well as the very narrow bridges.	Wattle Grove	1	25 Oct 2020
i pay for waste and i don';t have drainage. it floods in my street and council do nothing about it. roads are in poor condition and the grass is taking over the road.	Tallowwood Heights	1	22 Oct 2020
until the floods come	Cliffside Park	4	21 Oct 2020
general road side slashing of grass otherwise a 5 very satisfied	Cliffside Park	1	21 Oct 2020
don't go anywhere	Highpoint Plains	3	20 Oct 2020
No verge on road for cyclists. Poor tar quality and loose surfaces.	Copperfield Rise	2	19 Oct 2020
Seaside Heights	Seaside Heights	2	16 Oct 2020
Dirt roads need attention, five grades a year a required. this makes bitumen look affordable, 2 grades a year which happens now.	Royal Heights	2	16 Oct 2020
Roads atrocious in cul-de-sac, no street sweeping.	Kensington Grove	1	16 Oct 2020
To much at once. Need to get back to old school road rep airs. Hillside Gardens to Kangaroo Island has been flogged with road works and is really no better off.	Cedar Vale	2	16 Oct 2020
How about planting nature strips with plants that don’t require roads to be closed and manpower to be wasted with continual pruning?	Cedar Vale	2	15 Oct 2020
Some bridges need attention.	Eastwood Point	4	13 Oct 2020
Roads are terrible and bridges need fixing	Dune Ridge	1	7 Oct 2020
Finally a bike/walking area to Marina precinct	Dune Ridge	3	3 Oct 2020
Stop putting traffic lights everywhere. Enforce the law and rules at stop signs etc and perform better town planning and design. Redwood Glen street and traffic management has always been terrible for the last 40-50 years! Creating more congestion instead of traffic flow	Mallacoota	3	30 Sep 2020
Dirt roads need a lot more attention more frequently	Meadowbrook Vale	1	25 Sep 2020
mystified over some speed restrictions in place, left too long left at lower speeds no reason, set too far out from roadworks.	Cedar Vale	4	24 Sep 2020
No stop drop go at Cedar Vale State High School	Cedar Vale	1	23 Sep 2020
Shite maintence on roads	Hillside Gardens	2	23 Sep 2020
Too many potholes, dodgy repairs to bitumen.	Gulfstream Rise	1	22 Sep 2020
More passing lanes on road out of Agnes	Dune Ridge	2	22 Sep 2020
doing the best with funds	Dune Ridge	3	22 Sep 2020
always flooded in	Dune Ridge	1	22 Sep 2020

Local roads and bridges

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Rental, Hiring and Real Estate Services	3.83 ±0.30	6	0.37	0.000 (*******)	0.81 (*******)	+32.4
TOWN OR SUBURB	Lavender Ridge	3.83 ±0.55	6	0.69	0.015 (*)	0.73 (**)	+32.4
INDUSTRY	Public Administration and Safety	3.86 ±0.62	7	0.83	0.024 (*)	0.72 (**)	+33.7
INDUSTRY	Arts and Recreation Services	2.40 ±0.89	5	1.02	0.098	0.70 (**)	-35.2
TOWN OR SUBURB	Gulfstream Rise	2.29 ±1.10	7	1.48	0.118	0.67 (**)	-40.6
TOWN OR SUBURB	Springfield Hills	3.67 ±0.38	6	0.47	0.009 (**)	0.60 (**)	+24.5
TOWN OR SUBURB	Birnam Heights	3.69 ±0.58	13	1.07	0.062	0.51 (**)	+26.3
INDUSTRY	Agriculture, Forestry and Fishing	2.57 ±0.68	14	1.29	0.087	0.49 (*)	-27.6
TOWN OR SUBURB	Dune Ridge	2.71 ±0.28	51	1.03	0.001 (*******)	0.47 (*)	-23.0
INDUSTRY	Accommodation and Food Services	2.64 ±0.68	11	1.15	0.133	0.46 (*)	-24.4
DEPENDENT CHILDREN	Yes	2.79 ±0.22	118	1.19	0.000 (*******)	0.45 (*)	-22.4
CHANNEL	Print	3.60 ±0.89	5	1.02	0.322	0.42 (*)	+21.3
DEPENDENT CHILDREN	No	3.30 ±0.13	263	1.10	0.000 (*******)	0.41 (*)	+25.3
TOWN OR SUBURB	Highpoint Plains	3.50 ±0.35	8	0.50	0.055	0.40 (*)	+16.7
CHANNEL	Internet	2.97 ±0.15	230	1.14	0.000 (*******)	0.39 (*)	-18.1
TOWN OR SUBURB	Fairhaven Sands	3.50 ±0.49	8	0.71	0.164	0.37 (*)	+16.7
HOUSEHOLD INCOME	$80,001 - $100,000	2.75 ±0.46	28	1.24	0.075	0.36 (*)	-19.8
TOWN OR SUBURB	Cypress Point	3.50 ±0.77	6	0.96	0.369	0.34 (*)	+16.6
AGE	66-75	3.45 ±0.32	40	1.05	0.058	0.30 (*)	+15.8
TOWN OR SUBURB	Kangaroo Island	3.50 ±0.92	8	1.32	0.449	0.29 (*)	+16.7
INDUSTRY	Professional, Scientific and Technical Services	3.45 ±0.47	20	1.07	0.200	0.28 (*)	+14.8
HOUSEHOLD INCOME	$20,000 - $40,000	3.42 ±0.31	57	1.20	0.062	0.27 (*)	+15.1
TOWN OR SUBURB	Blue Gum Grove	3.38 ±0.55	13	1.00	0.394	0.22 (*)	+11.3
TOWN OR SUBURB	Cedar Vale	3.37 ±0.34	41	1.12	0.194	0.21 (*)	+11.3
EMPLOYMENT	Not at all	3.30 ±0.20	136	1.20	0.062	0.20 (*)	+11.2
INDUSTRY	Mining	3.33 ±0.36	24	0.90	0.312	0.19	+9.1
INDUSTRY	Construction	2.97 ±0.41	30	1.14	0.359	0.17	-9.2
INDUSTRY	Transport, Postal and Warehousing	2.95 ±0.63	20	1.43	0.517	0.16	-9.8
TOWN OR SUBURB	Oceanview Park	3.00 ±0.78	5	0.89	0.707	0.15	-7.1
TOWN OR SUBURB	Kensington Grove	3.33 ±1.19	6	1.49	0.761	0.14	+8.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.28 ±0.29	50	1.06	0.359	0.13	+7.0
ABTSI	Yes	3.00 ±0.67	16	1.37	0.652	0.12	-7.3
MORTGAGE	No	3.20 ±0.15	220	1.17	0.327	0.10	+5.4
TOWN OR SUBURB	Lakeside Glade	3.24 ±0.37	21	0.87	0.640	0.09	+4.3
AGE	Over 75	3.25 ±0.87	12	1.53	0.818	0.08	+4.8
INDUSTRY	Other	3.09 ±0.26	86	1.23	0.619	0.06	-3.4
TOWN OR SUBURB	Boronia Bay	3.10 ±0.44	20	0.99	0.819	0.05	-2.5
HOUSEHOLD INCOME	Less than $20,000	3.19 ±0.52	21	1.22	0.876	0.04	+2.0
RENTER	No	3.14 ±0.13	314	1.15	0.814	0.03	-1.6
HOUSEHOLD INCOME	$60,001 - $80,000	3.17 ±0.38	35	1.13	0.907	0.02	+1.1
TOWN OR SUBURB	Ironbark Vale	3.14 ±0.39	36	1.21	0.953	0.01	-0.6

Parking facilities and street parking

Survey respondents have expressed concerns about the lack of parking in various areas, particularly in the CBD, Dune Ridge, and near waterways. They also mentioned the need for more disabled parking spaces and better parking options for larger vehicles and campervans. Some respondents suggested implementing a shuttle bus service in Dune Ridge and 1770 to alleviate congestion. There were also complaints about the condition of parking lots, with issues such as potholes and tree stumps mentioned.

Comment	Suburb	Rating	Date
Yanin and edges when it rains	Southshore Bay	4	3 Mar 2021
Totally inadequate for campervans and larger vehicles	Dune Ridge	1	3 Mar 2021
it could have more parking there	Willow Vale	2	25 Oct 2020
Too few car parks to get to the beach. Often dirt car parks and some have tree stumps in them	Redwood Glen Harbour	2	24 Oct 2020
disappointed in the airports as i was late with 8 mins parking and cost me an extra $6	Cliffside Park	4	21 Oct 2020
Tondoon horrible single lane killed it.	Summerfield Bay	3	20 Oct 2020
more disabled parking	Springfield Hills	3	19 Oct 2020
don't like bus stops	Ironbark Vale	4	19 Oct 2020
Not enough parking near beaches and areas of importance and no future plans to improve parking.	Dune Ridge	2	17 Oct 2020
Goondoon Street council end needs improving	Mallacoota	4	16 Oct 2020
Some parking is too tight for larger vehicles	Mallacoota	2	16 Oct 2020
More CBD parking is required.	Ironbark Vale	1	16 Oct 2020
Goondoon st needs improvement	Redwood Glen Harbour	1	15 Oct 2020
Main Street is bad	Ironbark Vale	2	15 Oct 2020
Main street hard to finding a park in Redwood Glen very difficult, parking for elderly people needed.	Eastwood Point	2	13 Oct 2020
n/a	Dune Ridge	3	12 Oct 2020
1770 getting too busy. Maybe need a shuttle service from SES grounds	Harvest Ridge	1	10 Oct 2020
We could do with some more parking	Dune Ridge	3	8 Oct 2020
Not enough parking	Dune Ridge	1	7 Oct 2020
could be better	Blue Gum Grove	3	5 Oct 2020
1770 getting too busy. Maybe need a shuttle service from SES grounds	Harvest Ridge	1	4 Oct 2020
Toodoon St hardest area for parking, need more parking here.	Lavender Ridge	2	3 Oct 2020
Inadequate for a tourist resort - Dune Ridge	Dune Ridge	1	3 Oct 2020
Reestablish two way in gondoon street Post Box at Gleneden	Birnam Heights	4	2 Oct 2020
Redwood Glen City needs more parking. No issues anywhere else, excluding school zones.	Fairhaven Sands	4	1 Oct 2020
Towns should be limiting cars, too many cars with only one person in them	Dune Ridge	2	30 Sep 2020
more disalbed needed in busy areas such as banks	Ironbark Vale	4	29 Sep 2020
CBD street parking insufficient	Copperfield Rise	2	25 Sep 2020
Driftwood Street CRS 594460	Cedar Vale	1	23 Sep 2020
again a free bike service might work in Dune Ridge, shuttle bus service to beach that is affordable preferable to congestion in Agnes Street	Harvest Ridge	2	23 Sep 2020
No parking in Agnes. Rules Beach is limited Gulfstream Rise shops has large pot holes everywhere and is half done.	Gulfstream Rise	1	22 Sep 2020
Woeful in every respect.	Dune Ridge	2	22 Sep 2020
very limitied in Dune Ridge near waterways	Dune Ridge	3	22 Sep 2020
Time restrictions in the CBD are hard when appointments are on.	Fairhaven Sands	4	21 Sep 2020
never been	Bellaview Heights	3	21 Sep 2020

Parking facilities and street parking

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Fairhaven Sands	4.14 ±0.47	7	0.64	0.001 (*******)	0.94 (*******)	+37.6
TOWN OR SUBURB	Dune Ridge	2.44 ±0.33	45	1.13	0.000 (*******)	0.88 (*******)	-40.1
TOWN OR SUBURB	Gulfstream Rise	2.71 ±0.86	7	1.16	0.178	0.52 (**)	-25.8
INDUSTRY	Public Administration and Safety	3.80 ±0.86	5	0.98	0.251	0.48 (*)	+22.1
TOWN OR SUBURB	Cliffside Park	3.73 ±0.39	15	0.77	0.029 (*)	0.47 (*)	+19.8
TOWN OR SUBURB	Birnam Heights	3.73 ±0.51	11	0.86	0.098	0.44 (*)	+19.3
ABTSI	No	3.36 ±0.12	336	1.10	0.006 (**)	0.43 (*)	+25.9
TOWN OR SUBURB	Lakeside Glade	3.68 ±0.35	25	0.88	0.028 (*)	0.40 (*)	+17.9
CHANNEL	Internet	3.14 ±0.15	227	1.15	0.000 (*******)	0.37 (*)	-15.7
CHANNEL	Phone	3.53 ±0.16	152	1.01	0.001 (*******)	0.36 (*)	+18.0
TOWN OR SUBURB	Oceanview Park	3.60 ±0.43	5	0.49	0.179	0.35 (*)	+13.3
TOWN OR SUBURB	Cedar Vale	3.61 ±0.32	46	1.11	0.044 (*)	0.32 (*)	+15.6
TOWN OR SUBURB	Mallacoota	3.58 ±0.39	31	1.10	0.138	0.28 (*)	+13.4
TOWN OR SUBURB	Lavender Ridge	3.00 ±0.89	7	1.20	0.503	0.26 (*)	-13.2
CHANNEL	Print	3.60 ±1.19	5	1.36	0.617	0.25 (*)	+13.3
HOUSEHOLD INCOME	More than $150,000	3.53 ±0.28	55	1.08	0.092	0.24 (*)	+11.8
TOWN OR SUBURB	Kangaroo Island	3.57 ±0.96	7	1.29	0.574	0.23 (*)	+12.1
TOWN OR SUBURB	Kensington Grove	3.00 ±1.15	8	1.66	0.604	0.22 (*)	-13.3
INDUSTRY	Arts and Recreation Services	3.50 ±0.61	6	0.76	0.521	0.21 (*)	+8.9
AGE	56-65	3.12 ±0.26	74	1.13	0.129	0.20 (*)	-9.4
INDUSTRY	Professional, Scientific and Technical Services	3.09 ±0.69	11	1.16	0.546	0.19	-9.3
ABTSI	Yes	3.11 ±0.54	19	1.21	0.471	0.18	-8.8
TOWN OR SUBURB	Highpoint Plains	3.11 ±0.78	9	1.20	0.632	0.17	-8.4
INDUSTRY	Electricity, Gas, Water and Waste Services	3.44 ±0.70	9	1.07	0.680	0.14	+6.5
INDUSTRY	Manufacturing	3.42 ±0.49	12	0.86	0.636	0.12	+5.3
INDUSTRY	Transport, Postal and Warehousing	3.41 ±0.43	17	0.91	0.607	0.11	+5.1
TOWN OR SUBURB	Copperfield Rise	3.38 ±0.28	26	0.74	0.560	0.10	+4.0
TOWN OR SUBURB	Cypress Point	3.20 ±1.02	5	1.17	0.848	0.09	-4.4
AGE	36-45	3.22 ±0.33	51	1.21	0.591	0.08	-4.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.37 ±0.33	41	1.08	0.678	0.07	+3.2
INDUSTRY	Administrative and Support Services	3.24 ±0.60	17	1.26	0.829	0.06	-2.9
HOUSEHOLD INCOME	$20,000 - $40,000	3.33 ±0.28	57	1.10	0.801	0.04	+1.7
INDUSTRY	Accommodation and Food Services	3.33 ±1.00	6	1.25	0.946	0.03	+1.5
CALD	Yes	3.32 ±0.48	28	1.28	0.924	0.02	+1.0
TOWN OR SUBURB	Crimson Waters	3.29 ±0.95	7	1.28	0.977	0.01	-0.6
INDUSTRY	Agriculture, Forestry and Fishing	3.30 ±0.79	10	1.27	0.999	0.00	0.0

Parks and open space

Survey respondents expressed concerns about the lack of maintenance in parks, damaged structures, and inadequate facilities such as bins and toilets. They also mentioned issues with dog feces and unleashed dogs on walking tracks. Some respondents felt that the best community facilities were provided by industry, not the council. There were also suggestions for improvements, such as adding more play equipment, better parking, and fencing around certain parks. Some respondents praised the council for their efforts in maintaining parklands, but others felt that the maintenance could be improved.

Comment	Suburb	Rating	Date
The Botanic Gradens are ok, most of the best parks are provided by the Port	Ironbark Vale	3	26 Oct 2020
The playground at Police Creek What a poorly thought out, expensive idea that was	Windermere Heights	2	26 Oct 2020
the hall is our park and open space	Gulfstream Rise	1	25 Oct 2020
GRC generally do well with these and there are some lovely parklands in this regional, so pleased with Council in this regard, although sometimes it looks like a slash and dash approach to some areas, such as the recent work under taken around Lake Rosewood Heights. All looked very hurried and with not too much care for the trees, birds and aesthetics	Highpoint Plains	3	25 Oct 2020
Council shut them down	Mystic Sands	2	25 Oct 2020
good park but feel it shuld be fenced - people drive down and might hurt someone.	Timber Creek	5	22 Oct 2020
Maintenance in some parks could be improved.	Boronia Bay	4	16 Oct 2020
Please stop claiming East Shores its a kick in the face to those who actually maintain it at GPC	Oceanview Park	4	16 Oct 2020
Needs major improvement when compared to surrounding councils managed parks and recreational areas. Our council managed parks and recreation areas are the poorest we have seen by far.	Redwood Glen Harbour	1	15 Oct 2020
Some parks require more play equipment.	Cliffside Park	4	15 Oct 2020
n/a	Dune Ridge	3	12 Oct 2020
non in agnes	Dune Ridge	1	11 Oct 2020
We need more public areas and a pool	Dune Ridge	2	9 Oct 2020
Better parking	Dune Ridge	2	8 Oct 2020
We need more maintenance on barbeques. Keeping paths open as one path at 1770 were closed for the last few years.	Dune Ridge	1	7 Oct 2020
They are awesome	Lavender Ridge	5	3 Oct 2020
Better to have native bushland than parks	Dune Ridge	2	30 Sep 2020
Plenty of Parks But they are not maintained often enough. When you go to the park you don't expect that you should take your own Mower and snipper so your kids can play.	Cliffside Park	3	25 Sep 2020
All of the great community facilities have been provided by industry not council.	Ironbark Vale	2	24 Sep 2020
Dog feces fill the parks, dogs are rarely on a leash on council walking tracks making them too unsafe to use	Dune Ridge	2	24 Sep 2020
need a fence around Kangaroo Island park	Kangaroo Island	4	23 Sep 2020
Need more added to sensory park	Boronia Bay	2	23 Sep 2020
Local park in Gulfstream Rise has no bins damaged structures and no toilets. Never maintained	Gulfstream Rise	1	22 Sep 2020
not enough in southern grc	Dune Ridge	3	22 Sep 2020

Parks and open space

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Gulfstream Rise	2.43 ±0.78	7	1.05	0.002 (**)	1.15 (*******)	-45.9
TOWN OR SUBURB	Dune Ridge	2.77 ±0.32	44	1.08	0.000 (*******)	0.92 (*******)	-35.3
TOWN OR SUBURB	Lakeside Glade	4.28 ±0.30	18	0.65	0.000 (*******)	0.78 (**)	+27.1
TOWN OR SUBURB	Cliffside Park	4.18 ±0.49	11	0.83	0.023 (*)	0.61 (**)	+22.6
TOWN OR SUBURB	Kensington Grove	4.17 ±0.72	6	0.90	0.130	0.57 (**)	+21.5
CHANNEL	Internet	3.43 ±0.13	224	1.01	0.000 (*******)	0.52 (**)	-18.6
CHANNEL	Phone	3.98 ±0.21	109	1.13	0.000 (*******)	0.51 (**)	+22.1
AGE	18-25	3.20 ±0.66	5	0.75	0.215	0.45 (*)	-16.1
CHANNEL	Print	4.00 ±0.55	5	0.63	0.177	0.44 (*)	+15.0
TOWN OR SUBURB	Highpoint Plains	3.13 ±0.88	8	1.27	0.267	0.43 (*)	-19.1
TOWN OR SUBURB	Lavender Ridge	4.00 ±0.65	6	0.82	0.247	0.41 (*)	+15.0
HOUSEHOLD INCOME	Less than $20,000	3.15 ±0.73	13	1.35	0.205	0.40 (*)	-18.2
TOWN OR SUBURB	Cedar Vale	3.95 ±0.30	39	0.96	0.023 (*)	0.37 (*)	+14.7
TOWN OR SUBURB	Blue Gum Grove	3.92 ±0.40	13	0.73	0.129	0.35 (*)	+12.3
DEPENDENT CHILDREN	Yes	3.37 ±0.21	103	1.10	0.005 (**)	0.33 (*)	-13.0
INDUSTRY	Arts and Recreation Services	3.33 ±0.60	6	0.75	0.354	0.31 (*)	-11.0
CALD	No	3.65 ±0.12	300	1.07	0.091	0.29 (*)	+13.1
TOWN OR SUBURB	Oceanview Park	3.83 ±0.30	6	0.37	0.174	0.27 (*)	+8.5
INDUSTRY	Agriculture, Forestry and Fishing	3.30 ±0.92	10	1.49	0.493	0.25 (*)	-12.4
HOUSEHOLD INCOME	$100,001 - $150,000	3.83 ±0.29	42	0.97	0.127	0.24 (*)	+9.6
TOWN OR SUBURB	Fairhaven Sands	3.80 ±0.35	5	0.40	0.320	0.23 (*)	+7.2
INDUSTRY	Other	3.80 ±0.25	69	1.06	0.111	0.21 (*)	+8.9
INDUSTRY	Retail Trade	3.39 ±0.60	18	1.30	0.442	0.20 (*)	-9.1
ABTSI	No	3.64 ±0.13	292	1.09	0.232	0.18	+7.5
ABTSI	Yes	3.80 ±0.59	15	1.17	0.529	0.17	+7.4
AGE	Over 75	3.80 ±0.82	10	1.33	0.653	0.16	+7.3
RENTER	Yes	3.75 ±0.29	52	1.07	0.325	0.15	+6.1
TOWN OR SUBURB	Ironbark Vale	3.48 ±0.42	23	1.02	0.504	0.14	-5.6
TOWN OR SUBURB	Kangaroo Island	3.50 ±0.77	6	0.96	0.766	0.12	-4.5
HOUSEHOLD INCOME	$60,001 - $80,000	3.71 ±0.36	31	1.02	0.592	0.10	+4.0
INDUSTRY	Electricity, Gas, Water and Waste Services	3.71 ±0.86	7	1.16	0.820	0.09	+3.9
INDUSTRY	Education and Training	3.69 ±0.34	36	1.05	0.634	0.08	+3.4
INDUSTRY	Health Care and Social Assistance	3.68 ±0.41	19	0.92	0.740	0.07	+2.8
AGE	56-65	3.58 ±0.21	73	0.94	0.692	0.05	-1.9
TOWN OR SUBURB	Boronia Bay	3.57 ±0.50	21	1.18	0.859	0.04	-1.8
CORE ACTIVITY NEED	Yes	3.65 ±0.51	17	1.08	0.901	0.03	+1.3
INDUSTRY	Manufacturing	3.60 ±0.45	15	0.88	0.945	0.02	-0.6
INDUSTRY	Accommodation and Food Services	3.63 ±0.84	8	1.22	0.982	0.01	+0.4

Performing arts centres

Some survey respondents have never been to the entertainment centre or are not aware of its existence. They feel that there is a lack of arts in the area and that the centre is too expensive for local community groups and touring performers. There are also concerns about the lack of facilities at the 1770 park, such as concrete slabs for caravans and playgrounds. Some respondents mentioned issues with the sewerage system and the impact of COVID-19 on the centre's usage.

Comment	Suburb	Rating	Date
don't know	Cedar Vale	3	25 Oct 2020
not able to attend	Copperfield Rise	2	24 Oct 2020
don't know	Sunset Park	4	23 Oct 2020
Sewerage dosn't work	Ironbark Vale	1	22 Oct 2020
don't know	Blue Gum Grove	3	22 Oct 2020
with covid it's not in use	Cliffside Park	2	21 Oct 2020
1770 park needs some concrete slabs for caravans. No playground near the caravan park	Mystic Sands	4	16 Oct 2020
GECC is FAR TOO EXPENSIVE for either local community groups to use, and also too expensive for touring performers. Probably why we don't get half the performers that happily go to Rockhampton, Mackay etc.	Ironbark Vale	1	16 Oct 2020
Waste of money	Copperfield Rise	1	15 Oct 2020
don't know	Birnam Heights	3	12 Oct 2020
non in agnes	Dune Ridge	1	11 Oct 2020
There's not enough arts as it all comes through the entertainment centre. The Dr is no art centre	Pacific Bluffs	1	5 Oct 2020
N/A	Hampstead Downs	3	23 Sep 2020
Have only been to entertainment centre once.	Dune Ridge	3	22 Sep 2020
never been	Bellaview Heights	3	21 Sep 2020

Performing arts centres

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kensington Grove	4.25 ±0.57	8	0.83	0.006 (**)	0.89 (*******)	+33.5
ABTSI	Yes	2.67 ±0.63	12	1.11	0.011 (*)	0.78 (**)	-32.9
CHANNEL	Print	4.00 ±0.55	5	0.63	0.054	0.66 (**)	+22.7
TOWN OR SUBURB	Kangaroo Island	4.00 ±0.69	7	0.93	0.115	0.58 (**)	+22.9
TOWN OR SUBURB	Dune Ridge	3.00 ±0.32	46	1.10	0.002 (**)	0.51 (**)	-21.0
CHANNEL	Internet	3.30 ±0.13	214	0.97	0.000 (*******)	0.48 (*)	-17.2
INDUSTRY	Transport, Postal and Warehousing	3.00 ±0.55	16	1.12	0.093	0.45 (*)	-19.3
TOWN OR SUBURB	Lakeside Glade	3.83 ±0.51	12	0.90	0.137	0.41 (*)	+16.2
INDUSTRY	Administrative and Support Services	3.80 ±0.46	10	0.75	0.142	0.40 (*)	+14.6
INDUSTRY	Accommodation and Food Services	3.00 ±0.98	8	1.41	0.354	0.38 (*)	-18.9
CALD	Yes	3.09 ±0.47	23	1.14	0.105	0.37 (*)	-15.9
HOUSEHOLD INCOME	$80,001 - $100,000	3.76 ±0.36	25	0.91	0.082	0.35 (*)	+13.7
TOWN OR SUBURB	Highpoint Plains	3.75 ±0.57	8	0.83	0.310	0.33 (*)	+12.4
TOWN OR SUBURB	Eastwood Point	3.71 ±0.52	7	0.70	0.326	0.31 (*)	+10.9
TOWN OR SUBURB	Birnam Heights	3.70 ±0.56	10	0.90	0.382	0.27 (*)	+10.4
AGE	56-65	3.26 ±0.24	62	0.95	0.073	0.25 (*)	-9.7
TOWN OR SUBURB	Oceanview Park	3.20 ±1.02	5	1.17	0.622	0.24 (*)	-10.5
TOWN OR SUBURB	Ironbark Vale	3.24 ±0.40	25	1.03	0.278	0.23 (*)	-9.4
INDUSTRY	Agriculture, Forestry and Fishing	3.25 ±0.76	8	1.09	0.591	0.20 (*)	-8.5
INDUSTRY	Arts and Recreation Services	3.60 ±0.43	5	0.49	0.513	0.19	+6.0
TOWN OR SUBURB	Gulfstream Rise	3.29 ±0.76	7	1.03	0.661	0.17	-7.0
TOWN OR SUBURB	Lavender Ridge	3.60 ±0.70	5	0.80	0.683	0.16	+6.0
TOWN OR SUBURB	Fairhaven Sands	3.57 ±0.37	7	0.49	0.540	0.15	+4.9
HOUSEHOLD INCOME	$60,001 - $80,000	3.32 ±0.46	22	1.10	0.546	0.14	-5.9
EMPLOYMENT	Not at all	3.54 ±0.20	108	1.06	0.304	0.12	+5.2
AGE	66-75	3.37 ±0.30	38	0.96	0.559	0.10	-4.0
TOWN OR SUBURB	Cliffside Park	3.54 ±0.55	13	1.01	0.759	0.09	+3.6
RENTER	No	3.44 ±0.13	247	1.00	0.573	0.08	-3.1
TOWN OR SUBURB	Copperfield Rise	3.40 ±0.40	20	0.92	0.786	0.06	-2.4
INDUSTRY	Construction	3.50 ±0.45	22	1.08	0.836	0.05	+2.0
MORTGAGE	No	3.44 ±0.16	179	1.06	0.704	0.04	-1.7
HOUSEHOLD INCOME	More than $150,000	3.43 ±0.33	40	1.07	0.852	0.03	-1.4
INDUSTRY	Mining	3.47 ±0.40	19	0.88	0.922	0.02	+0.8
TOWN OR SUBURB	Boronia Bay	3.47 ±0.55	15	1.09	0.964	0.01	+0.5
AGE	36-45	3.45 ±0.28	53	1.04	0.991	0.00	-0.1

Public toilets and amenities

Survey respondents commented on the cleanliness and availability of public toilets in their region. Some mentioned that more facilities are needed, especially at popular locations like beaches and campgrounds. There were also complaints about the smell and maintenance of some toilets, as well as the lack of signage directing visitors to them. Additionally, respondents noted that some areas have no public toilets at all, which can be inconvenient for both locals and tourists.

Comment	Suburb	Rating	Date
None in CBD Dune Ridge - Good at bath blocks 1770	Dune Ridge	2	3 Mar 2021
we don't have any. not even a kids playground. the council removed it and never built it. we lose family in our area because of lack of facilities	Gulfstream Rise	1	25 Oct 2020
there should be a public toilet in the shire at the jetty jenkins landing and at the end of Vineyard View. people stay overnight and there are no toilet blocks. the public and fisheries use this area and it is needed	Willow Vale	2	25 Oct 2020
Kangaroo Island toilets smell if urine 24/7	Dune Ridge	2	24 Oct 2020
i avoid them. never had the need to use them	Blue Gum Grove	3	22 Oct 2020
not enough	Springfield Hills	3	19 Oct 2020
More required.	Dune Ridge	3	17 Oct 2020
More in Calliope	Cliffside Park	2	16 Oct 2020
Toilets at Calliope River have not been fixed, and toilets at truck stop at historicsl are not fixed. Travellers constantly using Calliope village toilets, water, toilet paper and hand wash. Calliope village run totally by volunteers fund raising. Time GzRC stepped up and fuxed the problem, its a disgrace to our region.	Cliffside Park	1	15 Oct 2020
they are always clean. there are signs that you shouldn't put your waste in the toilet at the location of Cypress Point and larcom. the gray hair nomads travel the highway and dump and that's why the council shut them. so i understand why they are closed	Cypress Point	5	13 Oct 2020
3 toilet blocks not working and 2 shut and it's on the highway and needs to be fixed as people go for picnics in that area for the weekend and no where to go to the toilet	Oceanview Park	3	13 Oct 2020
Should be more as more people moving and visiting our area.	Dune Ridge	2	12 Oct 2020
no public toilets	Dune Ridge	1	11 Oct 2020
Need a big toilet block at SES grounds 1770 to cater for big events. Portal ops look and smell terrible	Harvest Ridge	2	10 Oct 2020
We could do with more at 1770	Dune Ridge	2	7 Oct 2020
Need a big toilet block at SES grounds 1770 to cater for big events. Portal ops look and smell terrible	Harvest Ridge	2	4 Oct 2020
Facilities are so good as they are continually used by packbackers as their only means of cleanliness - especially the disabled block (I am often not able to use as it is occupied.)	Dune Ridge	4	3 Oct 2020
Dune Ridge	Noble Hills	5	30 Sep 2020
Not enough of these in our region and the signage is not good enough. This is what I hear constantly from visitors to our region.	Cliffside Park	1	25 Sep 2020
Why toilets so far away/locked at Marina Park?	Ironbark Vale	3	24 Sep 2020
Public toilets smell in Hillside Gardens	Hillside Gardens	2	23 Sep 2020
Gulfstream Rise Rules beach has, no toilets, no bbqs and no council grounds maintenance	Gulfstream Rise	1	22 Sep 2020
can we please have a real mirror in toilets at 1770 campgrounds	Dune Ridge	1	22 Sep 2020
Mostly clean however some more facilities would be good on a 7k beach.	Dune Ridge	3	22 Sep 2020

Public toilets and amenities

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Eastwood Point	4.17 ±0.55	6	0.69	0.011 (*)	0.80 (*******)	+29.5
AGE	Over 75	2.75 ±0.76	8	1.09	0.064	0.67 (**)	-29.2
INDUSTRY	Arts and Recreation Services	2.80 ±0.86	5	0.98	0.132	0.64 (**)	-27.0
TOWN OR SUBURB	Gulfstream Rise	2.78 ±0.74	9	1.13	0.068	0.63 (**)	-28.1
INDUSTRY	Public Administration and Safety	4.00 ±0.53	9	0.82	0.045 (*)	0.58 (**)	+22.8
TOWN OR SUBURB	Cedar Vale	3.93 ±0.23	44	0.78	0.000 (*******)	0.57 (**)	+22.5
TOWN OR SUBURB	Blue Gum Grove	3.93 ±0.39	15	0.77	0.016 (*)	0.53 (**)	+20.4
TOWN OR SUBURB	Dune Ridge	2.96 ±0.35	45	1.19	0.002 (**)	0.51 (**)	-22.5
TOWN OR SUBURB	Cypress Point	2.88 ±1.01	8	1.45	0.250	0.47 (*)	-24.0
TOWN OR SUBURB	Lavender Ridge	3.86 ±0.47	7	0.64	0.099	0.46 (*)	+16.7
INDUSTRY	Rental, Hiring and Real Estate Services	3.00 ±0.92	6	1.15	0.329	0.41 (*)	-18.8
TOWN OR SUBURB	Oceanview Park	3.00 ±0.97	7	1.31	0.351	0.39 (*)	-18.9
TOWN OR SUBURB	Birnam Heights	3.80 ±0.46	10	0.75	0.146	0.38 (*)	+14.4
TOWN OR SUBURB	Alamanda Beach	3.80 ±0.66	5	0.75	0.304	0.37 (*)	+14.2
ABTSI	No	3.50 ±0.11	329	1.06	0.033 (*)	0.35 (*)	+18.8
CHANNEL	Print	3.80 ±0.86	5	0.98	0.430	0.34 (*)	+14.2
INDUSTRY	Transport, Postal and Warehousing	3.13 ±0.52	15	1.02	0.214	0.32 (*)	-13.6
TOWN OR SUBURB	Kensington Grove	3.80 ±1.02	5	1.17	0.506	0.31 (*)	+14.2
INDUSTRY	Professional, Scientific and Technical Services	3.72 ±0.37	18	0.80	0.157	0.29 (*)	+11.4
TOWN OR SUBURB	Cliffside Park	3.13 ±0.69	15	1.36	0.344	0.28 (*)	-13.6
CHANNEL	Phone	3.64 ±0.17	140	1.02	0.011 (*)	0.27 (*)	+12.2
TOWN OR SUBURB	Kangaroo Island	3.78 ±0.91	9	1.40	0.482	0.26 (*)	+13.5
INDUSTRY	Agriculture, Forestry and Fishing	3.20 ±0.67	10	1.08	0.446	0.24 (*)	-10.7
DEPENDENT CHILDREN	Yes	3.29 ±0.21	112	1.15	0.055	0.22 (*)	-9.6
TOWN OR SUBURB	Lakeside Glade	3.64 ±0.27	22	0.64	0.199	0.21 (*)	+7.8
INDUSTRY	Manufacturing	3.25 ±0.62	12	1.09	0.506	0.20 (*)	-8.6
CALD	Yes	3.25 ±0.46	28	1.24	0.357	0.19	-9.0
TOWN OR SUBURB	Copperfield Rise	3.29 ±0.38	28	1.03	0.365	0.17	-7.5
INDUSTRY	Construction	3.61 ±0.37	33	1.07	0.400	0.15	+6.7
TOWN OR SUBURB	Fairhaven Sands	3.29 ±1.03	7	1.39	0.742	0.14	-7.1
INDUSTRY	Accommodation and Food Services	3.60 ±0.69	10	1.11	0.678	0.13	+6.0
TOWN OR SUBURB	Ironbark Vale	3.33 ±0.41	27	1.09	0.543	0.12	-5.4
HOUSEHOLD INCOME	$100,001 - $150,000	3.56 ±0.28	45	0.96	0.465	0.11	+4.6
EMPLOYMENT	Not at all	3.53 ±0.19	129	1.11	0.363	0.10	+4.5
AGE	56-65	3.38 ±0.24	71	1.04	0.500	0.09	-3.8
TOWN OR SUBURB	Highpoint Plains	3.38 ±0.69	8	0.99	0.816	0.08	-3.4
AGE	36-45	3.52 ±0.29	52	1.07	0.645	0.07	+3.0
INDUSTRY	Electricity, Gas, Water and Waste Services	3.40 ±0.57	10	0.92	0.846	0.06	-2.3
INDUSTRY	Mining	3.50 ±0.43	22	1.03	0.837	0.04	+1.9
EDUCATION	No tertiary education	3.48 ±0.23	81	1.07	0.809	0.03	+1.3
ABTSI	Yes	3.47 ±0.66	15	1.31	0.974	0.01	+0.5
GENDER	Female	3.46 ±0.17	156	1.08	0.989	0.00	-0.1

Sports and recreation facilities

Survey respondents expressed concerns about the lack of facilities in southern GRC, the closure of the Sport and Rec club, and the reliance on other organizations. They also mentioned that existing facilities, such as the Tannum pool, need maintenance and better management. Respondents called for more facilities for tourists and children, improved sports fields, and a multi-sports field for hosting various events. They suggested that big businesses should subsidize water for sporting fields and highlighted the need for better parks and disability access for swimming pools. Some respondents were satisfied with skate parks in the area.

Comment	Suburb	Rating	Date
If I liked skate parks I'd have given a very satisfied response	Windermere Heights	2	26 Oct 2020
Fix the irrigation at BITS golf club	Cedar Vale	1	24 Oct 2020
we are still pushing for disabilities access for the swimming pool	Silverwood Ridge	2	24 Oct 2020
Need a pool desperately at Tannum	Cedar Vale	3	23 Oct 2020
No decent parks with children activities and those that are available are all near already congested areas. None in any estates where people reside.	Dune Ridge	2	17 Oct 2020
Big business should subsidise sporting fields water to gain access to our drinking water for their process use. We all know how water intensive our local industries are.	Lakeside Glade	2	15 Oct 2020
Redwood Glen needs a multi sports field so we can host visiting teams in a wide rage of sports, eg soccer, league, touch football	Lakeside Glade	2	15 Oct 2020
councils sports fields are crap	Highpoint Plains	1	15 Oct 2020
More facilities for tourists and my kids	Dune Ridge	2	7 Oct 2020
Not used to its full potential	Dune Ridge	2	3 Oct 2020
There’s enough but not properly maintained or managed	Mallacoota	3	30 Sep 2020
Tannum pool is wasting money. Fix the facilities we already have and make them serve the needs of the community	Copperfield Rise	1	25 Sep 2020
GRC is extremely generous in this area and I believe that the rate payers should be more appreciative.	Cliffside Park	5	25 Sep 2020
Rely too much on other organisations	Crimson Waters	2	23 Sep 2020
Sport and Rec club still closed	Hampstead Downs	1	23 Sep 2020
Not enough in southern GRC for a booming population.	Dune Ridge	2	22 Sep 2020
Need a temp in bowling alley	Blue Gum Grove	2	21 Sep 2020

Sports and recreation facilities

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Eastwood Point	4.50 ±0.40	6	0.50	0.000 (*******)	1.26 (*******)	+43.6
TOWN OR SUBURB	Kangaroo Island	4.00 ±0.56	7	0.76	0.056	0.59 (**)	+22.8
CHANNEL	Internet	3.21 ±0.14	226	1.08	0.000 (*******)	0.58 (**)	-21.4
CHANNEL	Phone	3.80 ±0.16	147	1.01	0.000 (*******)	0.55 (**)	+25.7
TOWN OR SUBURB	Dune Ridge	2.96 ±0.32	47	1.11	0.001 (*******)	0.52 (**)	-22.5
TOWN OR SUBURB	Kensington Grove	4.00 ±0.96	5	1.10	0.261	0.51 (**)	+22.6
CALD	No	3.51 ±0.12	331	1.08	0.003 (**)	0.46 (*)	+24.3
INDUSTRY	Arts and Recreation Services	3.80 ±0.35	5	0.40	0.061	0.43 (*)	+14.3
INDUSTRY	Rental, Hiring and Real Estate Services	3.00 ±0.96	5	1.10	0.351	0.42 (*)	-18.7
TOWN OR SUBURB	Cliffside Park	3.83 ±0.45	12	0.80	0.099	0.41 (*)	+16.1
INDUSTRY	Education and Training	3.81 ±0.27	42	0.91	0.008 (**)	0.40 (*)	+16.6
TOWN OR SUBURB	Lavender Ridge	3.80 ±0.66	5	0.75	0.301	0.38 (*)	+14.3
ABTSI	Yes	3.80 ±0.46	15	0.91	0.135	0.36 (*)	+14.8
TOWN OR SUBURB	Gulfstream Rise	3.14 ±0.73	7	0.99	0.403	0.30 (*)	-12.9
INDUSTRY	Professional, Scientific and Technical Services	3.13 ±0.61	15	1.20	0.291	0.29 (*)	-13.5
TOWN OR SUBURB	Ironbark Vale	3.16 ±0.41	31	1.17	0.143	0.28 (*)	-12.8
TOWN OR SUBURB	Birnam Heights	3.73 ±0.57	11	0.96	0.340	0.27 (*)	+11.5
INDUSTRY	Manufacturing	3.21 ±0.40	14	0.77	0.246	0.26 (*)	-10.1
TOWN OR SUBURB	Cypress Point	3.14 ±1.08	7	1.46	0.567	0.25 (*)	-12.9
DEPENDENT CHILDREN	Yes	3.27 ±0.22	113	1.18	0.035 (*)	0.24 (*)	-10.6
INDUSTRY	Information Media and Telecommunications	3.20 ±1.02	5	1.17	0.624	0.23 (*)	-10.5
TOWN OR SUBURB	Blue Gum Grove	3.69 ±0.65	13	1.20	0.465	0.22 (*)	+10.1
INDUSTRY	Electricity, Gas, Water and Waste Services	3.22 ±0.80	9	1.23	0.566	0.20 (*)	-9.6
HOUSEHOLD INCOME	$60,001 - $80,000	3.63 ±0.36	30	1.02	0.315	0.19	+8.0
HOUSEHOLD INCOME	$80,001 - $100,000	3.27 ±0.46	26	1.19	0.412	0.17	-8.0
EMPLOYMENT	Full time	3.35 ±0.18	149	1.12	0.134	0.16	-6.9
INDUSTRY	Transport, Postal and Warehousing	3.31 ±0.41	16	0.85	0.501	0.15	-6.0
TOWN OR SUBURB	Springfield Hills	3.60 ±0.89	5	1.02	0.747	0.14	+6.1
MORTGAGE	Yes	3.36 ±0.18	135	1.04	0.218	0.13	-5.6
INDUSTRY	Other	3.56 ±0.23	88	1.10	0.311	0.12	+5.6
TOWN OR SUBURB	Fairhaven Sands	3.57 ±0.78	7	1.05	0.764	0.11	+4.9
INDUSTRY	Mining	3.35 ±0.48	23	1.17	0.652	0.10	-4.6
EDUCATION	TAFE or technical	3.39 ±0.17	137	1.01	0.408	0.09	-3.8
GENDER	Female	3.51 ±0.16	154	1.04	0.426	0.08	+3.7
TOWN OR SUBURB	Cedar Vale	3.51 ±0.29	51	1.05	0.684	0.06	+2.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.50 ±0.31	42	1.03	0.758	0.05	+2.1
TOWN OR SUBURB	Highpoint Plains	3.50 ±0.92	8	1.32	0.920	0.04	+1.9
TOWN OR SUBURB	Lakeside Glade	3.48 ±0.51	23	1.25	0.921	0.02	+1.1
INDUSTRY	Accommodation and Food Services	3.44 ±0.82	9	1.26	0.982	0.01	-0.4

Stormwater and flood control system

Survey respondents expressed concerns about the maintenance of pits, sand drains, and roads, as well as the impact of poor grading and open earth drains on the environment and property. They also mentioned issues with flooding, debris in drains, and building in flood-prone areas. Some respondents suggested more regular cleaning and maintenance, as well as riparian planting projects to create ecosystems and improve the appearance of the area.

Comment	Suburb	Rating	Date
lots of concrete drains. Why not start some riparian planting projects. The stream by West School is a good candidate. Crete some ecosystems. Periodic clearing with a tractor doesn't cut it. Very ugly	Ironbark Vale	1	26 Oct 2020
we get flooded in all the time but thats ok. that means i don't have to go to work lol	Gulfstream Rise	1	25 Oct 2020
can't really say	Willow Vale	3	25 Oct 2020
Have 4 holes in backyard and if it rains bad their house floods.	Blue Gum Grove	2	23 Oct 2020
none of those have been tested lately	Cliffside Park	3	21 Oct 2020
Lift bridges	Mystic Sands	2	21 Oct 2020
council is not working on it	Cliffside Park	2	21 Oct 2020
Creek needs a clean	Dune Ridge	4	18 Oct 2020
Too many buildings in storm surge areas	Highpoint Plains	2	17 Oct 2020
drains are covered in debris. streetsweeperws do not come often enough.	Dune Ridge	2	17 Oct 2020
Drains need to be cleaned more regularly to avoid flooding when rain does come	Oceanview Park	2	16 Oct 2020
Roads flood all the time	Ironbark Vale	1	15 Oct 2020
roads flood very quickly around Agnes	Dune Ridge	2	12 Oct 2020
Houses being built in flood prone areas	Cliffside Park	3	12 Oct 2020
They've never cleanedstormwater and I have been living here for 20 years	Dune Ridge	2	9 Oct 2020
The work carried out on Deepwater Road that was supposed to manage flooding has been an absolute waste of money. It served no purpose. The area will flood at the next heavy prolonged rainfall and the people will not be able to get out.	Palm Island	1	5 Oct 2020
Stormwater runs into creek that runs into the main surf beach - not healthy?	Dune Ridge	1	3 Oct 2020
Too many open earth drains allow too much sediment to flow into the sea. Council road works regularly scrap the grass off the sides of roads and do not carry out seeding or re-grassing which causes severe erosion and adds to sediment going into sea	Dune Ridge	1	24 Sep 2020
Poor grading of roads are degenerating driveways causing more costs to land owners	Gulfstream Rise	1	22 Sep 2020
Is there one. Not much seems to happen in my area.	Dune Ridge	2	22 Sep 2020
as mentioned the pits/ sand drains need to be maintained more regularly as they have weeds growing over them in the new estate of waterfront and north break	Dune Ridge	3	22 Sep 2020

Stormwater and flood control system

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
CHANNEL	Print	4.00 ±0.55	5	0.63	0.012 (*)	0.82 (*******)	+31.6
TOWN OR SUBURB	Eastwood Point	4.00 ±0.56	7	0.76	0.013 (*)	0.79 (**)	+31.9
TOWN OR SUBURB	Birnam Heights	3.91 ±0.47	11	0.79	0.009 (**)	0.68 (**)	+28.2
TOWN OR SUBURB	Gulfstream Rise	2.63 ±0.77	8	1.11	0.085	0.63 (**)	-29.6
TOWN OR SUBURB	Dune Ridge	2.78 ±0.35	45	1.19	0.001 (*******)	0.54 (**)	-25.1
ABTSI	No	3.35 ±0.12	280	1.05	0.003 (**)	0.49 (*)	+27.2
CHANNEL	Internet	3.15 ±0.14	224	1.05	0.000 (*******)	0.46 (*)	-18.2
INDUSTRY	Agriculture, Forestry and Fishing	2.86 ±0.73	7	0.99	0.242	0.43 (*)	-19.3
CHANNEL	Phone	3.60 ±0.21	91	1.03	0.001 (*******)	0.42 (*)	+20.2
TOWN OR SUBURB	Ironbark Vale	2.87 ±0.52	23	1.26	0.092	0.39 (*)	-19.5
CALD	No	3.34 ±0.12	282	1.04	0.043 (*)	0.36 (*)	+20.0
TOWN OR SUBURB	Boronia Bay	3.58 ±0.27	19	0.59	0.040 (*)	0.35 (*)	+13.5
CALD	Yes	2.95 ±0.52	21	1.21	0.183	0.32 (*)	-15.6
TOWN OR SUBURB	Copperfield Rise	3.55 ±0.30	22	0.72	0.099	0.30 (*)	+12.0
HOUSEHOLD INCOME	$60,001 - $80,000	3.56 ±0.37	25	0.94	0.140	0.29 (*)	+12.9
TOWN OR SUBURB	Oceanview Park	3.00 ±0.92	6	1.15	0.533	0.27 (*)	-12.9
EDUCATION	No tertiary education	3.52 ±0.27	66	1.12	0.063	0.26 (*)	+12.7
TOWN OR SUBURB	Cedar Vale	3.50 ±0.28	38	0.88	0.129	0.24 (*)	+10.5
TOWN OR SUBURB	Fairhaven Sands	3.50 ±0.61	6	0.76	0.502	0.23 (*)	+9.3
TOWN OR SUBURB	Blue Gum Grove	3.50 ±0.49	12	0.87	0.398	0.22 (*)	+9.5
TOWN OR SUBURB	Lavender Ridge	3.50 ±0.77	6	0.96	0.589	0.21 (*)	+9.3
INDUSTRY	Electricity, Gas, Water and Waste Services	3.50 ±0.89	6	1.12	0.643	0.20 (*)	+9.3
INDUSTRY	Transport, Postal and Warehousing	3.47 ±0.45	15	0.88	0.435	0.19	+8.1
TOWN OR SUBURB	Cliffside Park	3.47 ±0.55	15	1.09	0.520	0.17	+8.1
HOUSEHOLD INCOME	$100,001 - $150,000	3.44 ±0.34	36	1.04	0.347	0.16	+7.6
INDUSTRY	Construction	3.43 ±0.36	28	0.98	0.439	0.15	+6.6
TOWN OR SUBURB	Lakeside Glade	3.43 ±0.55	14	1.05	0.615	0.14	+6.3
INDUSTRY	Other	3.39 ±0.30	61	1.19	0.442	0.11	+5.6
TOWN OR SUBURB	Kangaroo Island	3.20 ±0.66	5	0.75	0.787	0.10	-4.0
AGE	36-45	3.22 ±0.27	49	0.97	0.612	0.08	-3.4
INDUSTRY	Mining	3.35 ±0.43	17	0.90	0.772	0.07	+2.9
INDUSTRY	Accommodation and Food Services	3.22 ±0.80	9	1.23	0.865	0.06	-3.1
INDUSTRY	Education and Training	3.33 ±0.33	33	0.97	0.792	0.05	+2.1
RENTER	No	3.28 ±0.13	249	1.05	0.770	0.04	-1.8
AGE	26-35	3.32 ±0.38	34	1.13	0.856	0.03	+1.6
EDUCATION	University	3.28 ±0.21	101	1.08	0.879	0.02	-0.9
HOUSEHOLD INCOME	$40,001 - $60,000	3.28 ±0.33	36	1.02	0.936	0.01	-0.6
AGE	66-75	3.29 ±0.32	38	1.00	0.994	0.00	-0.1

Swimming pools and aquatic centres

Many survey respondents expressed a need for more swimming pools in their local areas, such as Boyne Tannum, Dune Ridge, and Kangaroo Island. Some respondents mentioned that existing pools are poorly maintained, expensive, or not accessible for people with disabilities. There were also concerns about the timing of pool closures and renovations, as well as the lack of COVID-safe plans. Some respondents suggested that funding should be pursued for schools to build pools, while others questioned the spending on upgrades at the Redwood Glen Aquatic Centre.

Comment	Suburb	Rating	Date
The money spent at the Redwood Glen Aquatic center was a big white elephant. Did we really need new diving blocks?? Who's allowed to use them. Might be great for comps but the pool itself is nowhere near standard.Should have looked at Emeralds pools before wasteing all that money.	Windermere Heights	1	26 Oct 2020
the current swimming pool really needs an updgrade	Blue Gum Grove	2	26 Oct 2020
Seem quite expensive with no benefit for a season ticket holder	Highpoint Plains	2	25 Oct 2020
Would like one at Agnes. Need more swimming pools for rural kids.	Mystic Sands	2	25 Oct 2020
swimming pools needed at a regional area is needed. not just in central Redwood Glen. even colliope where they don't have access to the ocean. why not build there or for the pensioners. then they don't have to travel all the way into Redwood Glen.	Willow Vale	2	25 Oct 2020
There is only Redwood Glen there is nothing out at Boyne tenant. As part of my health water therapy would be something extremely amazing but unfortunately it is not possible for me to drive to Redwood Glen to do this because financially it is not viable nor is it viable for me to do it timewise and physically	Copperfield Rise	1	25 Oct 2020
disabilites no access	Silverwood Ridge	2	24 Oct 2020
it isn't open in the times i need it opened.	Dune Ridge	3	21 Oct 2020
theres no such thing	Dune Ridge	1	20 Oct 2020
Live in Agnes	Dune Ridge	1	18 Oct 2020
Dont have any close to me.	Dune Ridge	2	17 Oct 2020
Lower the cost	Mallacoota	2	16 Oct 2020
Boyne/Tannum needs a real pool. Two bit country towns have olympic pools and competition sized ones with pop in the hundreds. How?	Cedar Vale	2	16 Oct 2020
Need one at Boyne Tannum	Copperfield Rise	1	15 Oct 2020
What happened to the proposal for a pool at Tannum?	Cedar Vale	2	15 Oct 2020
nothing yet at boyne/tannum, and plan means boyne residents need to get in car to travel to it.	Copperfield Rise	1	15 Oct 2020
I don't ever see the kids water park running anymore	Ironbark Vale	2	15 Oct 2020
none at Dune Ridge	Dune Ridge	1	12 Oct 2020
there are no pools	Birnam Heights	1	12 Oct 2020
there are nun in agnes	Dune Ridge	1	11 Oct 2020
We need one at Dune Ridge for public use and aerobics	Harvest Ridge	1	10 Oct 2020
We don't have one	Dune Ridge	1	8 Oct 2020
We haven't even got a swimming pool so our kids can swim at the pool not just the beach	Dune Ridge	1	7 Oct 2020
Would be great to actually have a swimming pool	Dune Ridge	1	6 Oct 2020
We need one at Dune Ridge for public use and aerobics	Harvest Ridge	1	4 Oct 2020
Believe an agreement between DCC and the council was to develop a swimming pool in AW - funds were raised by the community but have never been used.	Dune Ridge	1	3 Oct 2020
Again no covid safe plan can be arranged at our town pool for the splash zone. Do better!	Birnam Heights	2	2 Oct 2020
close the pool, then reno it when it's getting hotter	Mallacoota	1	2 Oct 2020
Poorly maintained and a waste of money	Copperfield Rise	1	25 Sep 2020
Calliope Pool Issue need to be resolved. The current situation is not working at all.	Cliffside Park	3	25 Sep 2020
Tannum needs a pool	Cypress Point	1	23 Sep 2020
public aquatic centre to be built in Boyne Tannum	Cypress Point	2	23 Sep 2020
need a water park or a pool for Kangaroo Island	Kangaroo Island	2	23 Sep 2020
one required	Harvest Ridge	1	23 Sep 2020
No more of these need to be built. We have excellent beaches. Schools can put these in with Federal funding, if council pursues it, perhaps.	Gulfstream Rise	1	22 Sep 2020
Nothing in Agnes	Dune Ridge	1	22 Sep 2020
Dont have any close to me.	Dune Ridge	3	22 Sep 2020
Need a pool for Boyne Tannum	Copperfield Rise	1	22 Sep 2020
Frustrating that the pool is now closed leading into summer. No doubt a funding timing issue, but would have been ideal to undertake work whilst the pool was closed for COVID.	Fairhaven Sands	2	21 Sep 2020
Tannum has a huge Swim Club and huge Nippers Club!! We need a facility!	Cedar Vale	1	21 Sep 2020
Needs one at Tanum	Copperfield Rise	3	21 Sep 2020
never used one	Bellaview Heights	3	21 Sep 2020

Swimming pools and aquatic centres

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Dune Ridge	1.88 ±0.35	41	1.13	0.000 (*******)	1.18 (*******)	-61.5
TOWN OR SUBURB	Eastwood Point	4.17 ±0.72	6	0.90	0.004 (**)	0.97 (*******)	+52.3
INDUSTRY	Public Administration and Safety	4.00 ±0.69	7	0.93	0.010 (**)	0.81 (*******)	+44.2
INDUSTRY	Accommodation and Food Services	2.00 ±1.22	6	1.53	0.074	0.79 (**)	-52.9
TOWN OR SUBURB	Oceanview Park	3.83 ±0.55	6	0.69	0.010 (**)	0.71 (**)	+35.8
TOWN OR SUBURB	Cliffside Park	3.86 ±0.52	14	0.99	0.004 (**)	0.68 (**)	+38.3
TOWN OR SUBURB	Lavender Ridge	3.80 ±0.66	5	0.75	0.038 (*)	0.66 (**)	+34.0
TOWN OR SUBURB	Lakeside Glade	3.85 ±0.60	13	1.10	0.013 (*)	0.64 (**)	+37.6
TOWN OR SUBURB	Blue Gum Grove	3.80 ±0.67	10	1.08	0.038 (*)	0.60 (**)	+34.8
CHANNEL	Internet	2.88 ±0.17	223	1.27	0.000 (*******)	0.57 (**)	-28.0
CHANNEL	Phone	3.59 ±0.26	93	1.29	0.000 (*******)	0.54 (**)	+36.5
TOWN OR SUBURB	Highpoint Plains	3.63 ±0.48	8	0.70	0.036 (*)	0.51 (**)	+25.8
TOWN OR SUBURB	Fairhaven Sands	3.67 ±0.75	6	0.94	0.140	0.50 (**)	+27.6
TOWN OR SUBURB	Mallacoota	3.63 ±0.39	27	1.02	0.006 (**)	0.49 (*)	+28.2
TOWN OR SUBURB	Gulfstream Rise	2.50 ±0.85	8	1.22	0.161	0.48 (*)	-29.1
TOWN OR SUBURB	Kangaroo Island	2.60 ±0.89	5	1.02	0.272	0.43 (*)	-24.1
INDUSTRY	Mining	3.57 ±0.41	23	1.01	0.026 (*)	0.42 (*)	+24.3
RENTER	Yes	3.55 ±0.36	55	1.35	0.006 (**)	0.41 (*)	+26.8
INDUSTRY	Arts and Recreation Services	3.50 ±0.61	6	0.76	0.203	0.38 (*)	+19.5
TOWN OR SUBURB	Boronia Bay	3.50 ±0.45	22	1.08	0.076	0.36 (*)	+20.7
TOWN OR SUBURB	Copperfield Rise	2.69 ±0.47	26	1.23	0.080	0.35 (*)	-20.8
INDUSTRY	Transport, Postal and Warehousing	3.53 ±0.69	15	1.36	0.205	0.34 (*)	+21.9
TOWN OR SUBURB	Ironbark Vale	3.45 ±0.45	22	1.08	0.115	0.31 (*)	+18.4
INDUSTRY	Administrative and Support Services	3.45 ±0.68	11	1.16	0.303	0.30 (*)	+17.6
INDUSTRY	Other	2.79 ±0.35	61	1.40	0.049 (*)	0.29 (*)	-17.8
AGE	56-65	2.83 ±0.31	69	1.31	0.049 (*)	0.27 (*)	-16.1
EDUCATION	No tertiary education	3.33 ±0.30	63	1.23	0.099	0.23 (*)	+14.2
GENDER	Female	2.95 ±0.22	147	1.36	0.053	0.22 (*)	-12.8
HOUSEHOLD INCOME	More than $150,000	3.34 ±0.41	41	1.35	0.219	0.21 (*)	+13.4
INDUSTRY	Manufacturing	3.33 ±0.58	12	1.03	0.428	0.20 (*)	+11.6
INDUSTRY	Agriculture, Forestry and Fishing	2.83 ±1.34	6	1.67	0.693	0.18	-12.9
HOUSEHOLD INCOME	$80,001 - $100,000	3.24 ±0.58	29	1.59	0.610	0.11	+7.5
INDUSTRY	Construction	3.19 ±0.42	31	1.20	0.652	0.08	+5.0
AGE	Over 75	3.20 ±1.07	10	1.72	0.851	0.07	+4.9
DEPENDENT CHILDREN	Yes	3.05 ±0.26	105	1.34	0.622	0.06	-3.7
INDUSTRY	Electricity, Gas, Water and Waste Services	3.17 ±1.26	6	1.57	0.916	0.05	+3.2
EDUCATION	TAFE or technical	3.13 ±0.23	122	1.29	0.738	0.04	+2.4
INDUSTRY	Education and Training	3.06 ±0.49	31	1.39	0.880	0.03	-1.9
HOUSEHOLD INCOME	$100,001 - $150,000	3.08 ±0.37	38	1.16	0.907	0.02	-1.1
ABTSI	No	3.10 ±0.16	277	1.33	0.968	0.01	+0.4
TOWN OR SUBURB	Cedar Vale	3.10 ±0.41	39	1.30	0.990	0.00	+0.1

Water and sewerage system

Survey respondents expressed concerns about high prices, poor water quality, and issues with sewerage systems. Some mentioned specific problems in their areas, such as low pressure sewage and trickle feed issues. Others mentioned not having access to water and sewerage services or being unaffected by them. A few respondents praised prompt responses to problems, but overall, dissatisfaction with costs and quality was prevalent.

Comment	Suburb	Rating	Date
Water....what a rip off	Windermere Heights	1	26 Oct 2020
i don't like that we have to pay for every drop	Boronia Bay	3	25 Oct 2020
deosn't affect us as we don't have any where we live	Silverwood Ridge	3	24 Oct 2020
don't know	Cliffside Park	3	21 Oct 2020
Too expensive,	Boronia Bay	1	20 Oct 2020
Trickle feed at Oceanview Park is a known problem by grc but not upgraded	Oceanview Park	1	16 Oct 2020
Water charges at Agnes are too expensive, my daily pay the same for a holiday house as we do living in Redwood Glen	Birnam Heights	3	15 Oct 2020
Water is expensive	Ironbark Vale	1	15 Oct 2020
prompt response to any problems	Eastwood Point	4	13 Oct 2020
have own water and sewerage	Dune Ridge	3	12 Oct 2020
I’m a 1770 resident so have issues regarding the sewerage	Harvest Ridge	1	10 Oct 2020
Don't know	Dune Ridge	3	9 Oct 2020
I’m a 1770 resident so have issues regarding the sewerage	Harvest Ridge	1	4 Oct 2020
Water quality very poor	Boronia Bay	1	2 Oct 2020
Water is disgusting since fluoride taken out	Crimson Waters	2	23 Sep 2020
Dont get me started	Hillside Gardens	2	23 Sep 2020
low pressure sewage at 1770 was installed by council and maintenance is council responsibility	Harvest Ridge	1	23 Sep 2020
I have no access to either and pay inflated rates of $1400	Gulfstream Rise	1	22 Sep 2020
It works what more can we ask for.	Dune Ridge	3	22 Sep 2020
the price is too high	Dune Ridge	3	22 Sep 2020
not connected	Bellaview Heights	3	21 Sep 2020

Water and sewerage system

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Eastwood Point	4.33 ±0.38	6	0.47	0.000 (*******)	1.02 (*******)	+35.8
INDUSTRY	Public Administration and Safety	4.17 ±0.72	6	0.90	0.056	0.70 (**)	+28.9
TOWN OR SUBURB	Gulfstream Rise	2.71 ±0.86	7	1.16	0.081	0.68 (**)	-31.1
TOWN OR SUBURB	Mallacoota	4.04 ±0.38	27	1.00	0.002 (**)	0.58 (**)	+25.6
TOWN OR SUBURB	Lakeside Glade	4.00 ±0.40	17	0.84	0.009 (**)	0.56 (**)	+22.9
CHANNEL	Internet	3.30 ±0.14	225	1.09	0.000 (*******)	0.52 (**)	-19.6
CHANNEL	Phone	3.86 ±0.22	92	1.09	0.000 (*******)	0.50 (**)	+23.5
TOWN OR SUBURB	Crimson Waters	3.00 ±0.65	6	0.82	0.157	0.49 (*)	-19.3
INDUSTRY	Accommodation and Food Services	2.86 ±1.15	7	1.55	0.288	0.47 (*)	-25.2
TOWN OR SUBURB	Oceanview Park	3.00 ±0.96	5	1.10	0.333	0.43 (*)	-19.3
INDUSTRY	Manufacturing	3.83 ±0.31	12	0.55	0.028 (*)	0.42 (*)	+15.3
INDUSTRY	Professional, Scientific and Technical Services	3.85 ±0.47	13	0.86	0.114	0.39 (*)	+16.0
AGE	36-45	3.13 ±0.31	52	1.14	0.020 (*)	0.36 (*)	-15.8
EDUCATION	No tertiary education	3.76 ±0.25	70	1.09	0.013 (*)	0.33 (*)	+15.3
INDUSTRY	Agriculture, Forestry and Fishing	3.11 ±0.95	9	1.45	0.448	0.29 (*)	-14.9
TOWN OR SUBURB	Cedar Vale	3.72 ±0.29	39	0.93	0.085	0.27 (*)	+11.6
TOWN OR SUBURB	Dune Ridge	3.22 ±0.33	45	1.11	0.107	0.26 (*)	-11.5
HOUSEHOLD INCOME	$100,001 - $150,000	3.70 ±0.36	37	1.11	0.177	0.24 (*)	+10.8
TOWN OR SUBURB	Highpoint Plains	3.67 ±0.38	6	0.47	0.324	0.23 (*)	+8.1
TOWN OR SUBURB	Ironbark Vale	3.22 ±0.55	23	1.35	0.345	0.22 (*)	-10.9
TOWN OR SUBURB	Boronia Bay	3.26 ±0.43	19	0.96	0.339	0.21 (*)	-8.9
AGE	Over 75	3.70 ±0.79	10	1.27	0.560	0.20 (*)	+9.6
AGE	56-65	3.31 ±0.24	71	1.04	0.149	0.19	-8.2
INDUSTRY	Electricity, Gas, Water and Waste Services	3.30 ±0.62	10	1.00	0.587	0.17	-7.1
INDUSTRY	Construction	3.30 ±0.44	23	1.08	0.446	0.16	-7.2
EMPLOYMENT	Not at all	3.59 ±0.23	104	1.18	0.210	0.15	+7.1
HOUSEHOLD INCOME	Less than $20,000	3.62 ±0.59	13	1.08	0.621	0.14	+6.1
TOWN OR SUBURB	Blue Gum Grove	3.60 ±0.69	10	1.11	0.709	0.12	+5.4
TOWN OR SUBURB	Cypress Point	3.60 ±1.19	5	1.36	0.829	0.11	+5.3
INDUSTRY	Administrative and Support Services	3.58 ±0.67	12	1.19	0.736	0.10	+4.8
HOUSEHOLD INCOME	$40,001 - $60,000	3.56 ±0.38	34	1.14	0.632	0.09	+4.0
HOUSEHOLD INCOME	$20,000 - $40,000	3.55 ±0.29	44	0.99	0.596	0.08	+3.5
HOUSEHOLD INCOME	$60,001 - $80,000	3.54 ±0.44	26	1.15	0.753	0.07	+3.0
TOWN OR SUBURB	Copperfield Rise	3.53 ±0.30	19	0.68	0.725	0.06	+2.4
TOWN OR SUBURB	Birnam Heights	3.43 ±0.54	7	0.73	0.880	0.05	-1.7
TOWN OR SUBURB	Fairhaven Sands	3.50 ±0.89	6	1.12	0.948	0.03	+1.2
TOWN OR SUBURB	Kensington Grove	3.50 ±1.29	6	1.61	0.964	0.02	+1.2
HOUSEHOLD INCOME	$80,001 - $100,000	3.46 ±0.48	26	1.25	0.970	0.01	-0.4
AGE	66-75	3.47 ±0.37	32	1.06	0.993	0.00	-0.1

Administration of facilities

Survey respondents report limited parking at Dune Ridge boat ramp, beaches, and 1770. There is a high demand for more parking spaces for various vehicles in Dune Ridge. Boat ramp facilities need immediate attention, and better parking is desired in Redwood Glen. Respondents also mention unclear signage at a 1770 information center and frustration with landing fees. Parking issues extend to the CBD, Valley Shopping Centre, and airports, with some respondents unhappy about paying for parking at their own airport. Overall, there is a strong demand for more and better parking facilities in the area.

Comment	Suburb	Rating	Date
aerodromes are great but the parking is very small and not enough spaces as well as expensive	Sunset Park	4	23 Oct 2020
we shouldn't have to pay parking at our own airport	Cliffside Park	2	22 Oct 2020
hire charges at the airport business's leasing is too expensive. and with covid business has gone down and no financial help	Tallowwood Heights	3	22 Oct 2020
parking facilitiues brought down at the mall and at schools.	Sylvan Valley	4	22 Oct 2020
Havent had a lot of need to use airports.	Dune Ridge	3	17 Oct 2020
More parking is needed in the CBD.	Ironbark Vale	1	16 Oct 2020
More appropriate parking is required around the Valley Shopping centre end of Goondoon street	Cliffside Park	3	15 Oct 2020
HAve to pay for parking, Clinton lots of yellow lines restricting parking	Eastwood Point	2	14 Oct 2020
should be more parking	Dune Ridge	2	12 Oct 2020
No parking around the boat parking. No parking in town and can get overloaded at certain times	Dune Ridge	1	9 Oct 2020
Parking is terrible. Not enough parking. We need more buses and transport	Dune Ridge	1	7 Oct 2020
They charge landing fees! It's annoying	Dune Ridge	5	7 Oct 2020
Been to an information centre for tourism at 1770. Duringcovid times and signage wasn't clear as business was shut. Frustrating and confusing.	Pacific Bluffs	2	5 Oct 2020
Parking for VMR, marina precinct and boat parking. Still no further ahead.	Dune Ridge	1	3 Oct 2020
Better parking in Redwood Glen would be great.	Fairhaven Sands	4	1 Oct 2020
Port Authority facilities are immaculate benchmark for council	Meadowbrook Vale	3	25 Sep 2020
Boat ramp facilities immediate attention	Hampstead Downs	1	23 Sep 2020
Driftwood Street cRS 594460	Cedar Vale	1	23 Sep 2020
Not enough parking for the hundreds of vans, trailers, boats, motorhomes in Dune Ridge	Dune Ridge	1	22 Sep 2020
Lack of beach parking, Dune Ridges and Rules Beach.	Gulfstream Rise	2	22 Sep 2020
Parking at Dune Ridge boat ramp is extremely limited. Other parking around beaches and 1770 is limited as well.	Dune Ridge	2	22 Sep 2020

Administration of facilities

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Gulfstream Rise	2.14 ±0.83	7	1.12	0.003 (**)	1.14 (*******)	-52.3
TOWN OR SUBURB	Fairhaven Sands	4.00 ±0.00	6	0.00	0.000 (*******)	0.83 (*******)	+27.0
TOWN OR SUBURB	Dune Ridge	2.76 ±0.30	49	1.08	0.000 (*******)	0.66 (**)	-28.7
INDUSTRY	Agriculture, Forestry and Fishing	2.67 ±0.67	12	1.18	0.035 (*)	0.65 (**)	-30.4
TOWN OR SUBURB	Blue Gum Grove	3.92 ±0.40	13	0.73	0.006 (**)	0.62 (**)	+24.3
INDUSTRY	Public Administration and Safety	3.86 ±0.47	7	0.64	0.046 (*)	0.56 (**)	+20.9
INDUSTRY	Arts and Recreation Services	2.80 ±1.02	5	1.17	0.270	0.52 (**)	-24.3
CHANNEL	Phone	3.66 ±0.16	153	1.04	0.000 (*******)	0.46 (*)	+22.0
INDUSTRY	Construction	3.75 ±0.29	32	0.83	0.009 (**)	0.43 (*)	+17.7
CALD	Yes	2.93 ±0.48	27	1.27	0.057	0.41 (*)	-19.9
TOWN OR SUBURB	Cliffside Park	3.71 ±0.37	14	0.70	0.068	0.39 (*)	+15.1
CALD	No	3.42 ±0.11	341	1.06	0.023 (*)	0.38 (*)	+21.0
TOWN OR SUBURB	Eastwood Point	3.00 ±0.79	7	1.07	0.354	0.35 (*)	-15.9
CHANNEL	Print	3.00 ±1.11	5	1.26	0.508	0.32 (*)	-15.8
TOWN OR SUBURB	Birnam Heights	3.69 ±0.58	13	1.07	0.270	0.31 (*)	+14.1
INDUSTRY	Administrative and Support Services	3.67 ±0.54	15	1.07	0.278	0.29 (*)	+13.0
HOUSEHOLD INCOME	$100,001 - $150,000	3.62 ±0.30	45	1.04	0.086	0.27 (*)	+12.1
HOUSEHOLD INCOME	$40,001 - $60,000	3.62 ±0.34	37	1.05	0.128	0.26 (*)	+11.8
TOWN OR SUBURB	Highpoint Plains	3.60 ±0.50	10	0.80	0.365	0.25 (*)	+9.9
AGE	46-55	3.17 ±0.24	78	1.07	0.058	0.24 (*)	-10.6
TOWN OR SUBURB	Cedar Vale	3.58 ±0.28	45	0.95	0.129	0.23 (*)	+10.0
TOWN OR SUBURB	Lakeside Glade	3.59 ±0.45	22	1.07	0.323	0.22 (*)	+9.9
TOWN OR SUBURB	Boronia Bay	3.57 ±0.36	23	0.88	0.282	0.21 (*)	+8.7
TOWN OR SUBURB	Copperfield Rise	3.56 ±0.35	25	0.90	0.285	0.20 (*)	+8.6
TOWN OR SUBURB	Oceanview Park	3.20 ±0.66	5	0.75	0.609	0.19	-7.3
TOWN OR SUBURB	Kensington Grove	3.17 ±0.97	6	1.21	0.676	0.18	-8.8
TOWN OR SUBURB	Lavender Ridge	3.57 ±1.04	7	1.40	0.702	0.16	+8.6
EMPLOYMENT	Part time	3.49 ±0.20	83	0.94	0.197	0.15	+6.7
INDUSTRY	Mining	3.50 ±0.37	24	0.91	0.482	0.14	+5.8
INDUSTRY	Transport, Postal and Warehousing	3.24 ±0.50	17	1.06	0.588	0.13	-6.0
INDUSTRY	Accommodation and Food Services	3.50 ±0.75	10	1.20	0.732	0.12	+5.6
AGE	56-65	3.28 ±0.23	79	1.03	0.374	0.11	-4.9
INDUSTRY	Retail Trade	3.48 ±0.49	21	1.14	0.664	0.10	+4.7
HOUSEHOLD INCOME	$60,001 - $80,000	3.28 ±0.42	32	1.21	0.656	0.09	-4.1
TOWN OR SUBURB	Kangaroo Island	3.29 ±0.86	7	1.16	0.843	0.08	-3.7
INDUSTRY	Education and Training	3.30 ±0.33	40	1.05	0.652	0.07	-3.3
EDUCATION	TAFE or technical	3.41 ±0.17	136	1.04	0.582	0.06	+2.7
TOWN OR SUBURB	Crimson Waters	3.43 ±0.96	7	1.29	0.906	0.05	+2.5
HOUSEHOLD INCOME	More than $150,000	3.35 ±0.29	52	1.05	0.853	0.03	-1.2
TOWN OR SUBURB	Ironbark Vale	3.39 ±0.38	36	1.16	0.924	0.02	+0.8
AGE	Over 75	3.38 ±0.75	13	1.39	0.972	0.01	+0.6

Advocating on behalf of the community

Survey respondents feel that Cedar Vale is often overlooked in favor of projects in Redwood Glen, and that the council is too focused on supporting the Labor Party. They believe the council is not interested in the southern part of the shire and does not communicate well about their involvement in community activities. Respondents also feel that the council should be more involved in addressing social disturbances and improving the overall quality of life in the community. They think the council is slow in approving land development projects and tends to prioritize big businesses over local people. Finally, respondents believe the council needs to fight harder against the state government's focus on SEQ.

Comment	Suburb	Rating	Date
SEQ continues to suck $$$$ away from the places that make it. Council needs to fight harder	Ironbark Vale	2	26 Oct 2020
they tow the company line. they don't represent the community only big businness's	Blue Gum Grove	1	26 Oct 2020
sometimes the state government hold up process. talking about land development. the gas pipe built Seaside Heights. the council took it's time to approve people's land develepment. the state government held it up as well as the council. the local people missed out because money talks and bullshit walks.	Willow Vale	2	25 Oct 2020
Only think of their own self	Wattle Grove	2	25 Oct 2020
I believe that there is a lot of social disturbances - street noise bad behaviour on the road. try to call the police not available - the council should have a function where they look after the social wellbeing of the people and the community in all aspects - social disturbances - no individual - issues with quality of life in the community.	Ironbark Vale	3	22 Oct 2020
i think their lobbying hasn't improved a whole lot	Blue Gum Grove	3	22 Oct 2020
Things I hear are councillors cannot represent operational matters, in which case the CEÖ should get out n about more.	Dune Ridge	2	17 Oct 2020
No knowledge of it	Fairhaven Sands	2	16 Oct 2020
did not know council could do this	Eastwood Point	3	13 Oct 2020
VMR round hill creek access?????	Dune Ridge	1	3 Oct 2020
Too much love of the Labour Party	Copperfield Rise	1	25 Sep 2020
If council takes part in these activities it is poorly communicated.	Gulfstream Rise	1	22 Sep 2020
Council dont seem interested in the southern part of the shire.	Dune Ridge	2	22 Sep 2020
Swimming pool is desperately needed for Boyne/Tannum	Copperfield Rise	1	22 Sep 2020
I have advised council about opportunities for our community that Council could apply for that will benefit our community, but they don't apply	Fernlea Heights	1	22 Sep 2020
Council is to scared to disagree with a Labor State Government	Eastwood Point	2	21 Sep 2020
Labor led	Birnam Heights	2	21 Sep 2020
Cedar Vale often gets overlooked in favour of projects in Redwood Glen	Cedar Vale	2	21 Sep 2020

Advocating on behalf of the community

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Highpoint Plains	4.00 ±0.40	7	0.53	0.000 (*******)	1.12 (*******)	+51.8
TOWN OR SUBURB	Cliffside Park	3.69 ±0.33	13	0.61	0.000 (*******)	0.77 (**)	+36.7
INDUSTRY	Rental, Hiring and Real Estate Services	3.60 ±0.43	5	0.49	0.007 (**)	0.68 (**)	+30.8
INDUSTRY	Agriculture, Forestry and Fishing	2.29 ±1.03	7	1.39	0.168	0.57 (**)	-36.1
CHANNEL	Print	2.40 ±0.89	5	1.02	0.188	0.55 (**)	-30.2
CHANNEL	Phone	3.42 ±0.22	112	1.21	0.000 (*******)	0.54 (**)	+34.9
AGE	Over 75	3.60 ±0.79	10	1.28	0.130	0.51 (**)	+31.4
RENTER	Yes	3.47 ±0.28	53	1.06	0.000 (*******)	0.50 (**)	+29.4
INDUSTRY	Manufacturing	2.50 ±0.46	16	0.94	0.031 (*)	0.49 (*)	-25.8
INDUSTRY	Administrative and Support Services	3.54 ±0.63	13	1.15	0.084	0.48 (*)	+28.5
TOWN OR SUBURB	Fairhaven Sands	3.43 ±0.54	7	0.73	0.119	0.45 (*)	+22.2
CORE ACTIVITY NEED	Yes	3.47 ±0.58	15	1.15	0.105	0.42 (*)	+24.9
EDUCATION	No tertiary education	3.37 ±0.27	78	1.21	0.002 (**)	0.41 (*)	+25.7
TOWN OR SUBURB	Oceanview Park	2.60 ±0.70	5	0.80	0.267	0.40 (*)	-20.1
TOWN OR SUBURB	Birnam Heights	3.46 ±0.73	13	1.34	0.199	0.38 (*)	+24.4
EMPLOYMENT	Not at all	3.28 ±0.22	111	1.19	0.002 (**)	0.36 (*)	+22.4
TOWN OR SUBURB	Gulfstream Rise	2.57 ±0.96	7	1.29	0.378	0.35 (*)	-21.7
TOWN OR SUBURB	Dune Ridge	2.68 ±0.30	47	1.03	0.027 (*)	0.33 (*)	-17.9
TOWN OR SUBURB	Boronia Bay	3.33 ±0.49	18	1.05	0.167	0.32 (*)	+17.9
HOUSEHOLD INCOME	$20,000 - $40,000	3.30 ±0.32	46	1.12	0.047 (*)	0.31 (*)	+18.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.29 ±0.33	41	1.09	0.066	0.30 (*)	+17.1
TOWN OR SUBURB	Kangaroo Island	3.33 ±1.00	6	1.25	0.505	0.28 (*)	+17.2
MORTGAGE	Yes	2.81 ±0.20	132	1.18	0.020 (*)	0.26 (*)	-14.3
CALD	Yes	2.72 ±0.50	25	1.28	0.258	0.24 (*)	-14.8
INDUSTRY	Arts and Recreation Services	3.20 ±0.35	5	0.40	0.279	0.23 (*)	+10.3
INDUSTRY	Construction	2.78 ±0.35	27	0.92	0.207	0.22 (*)	-11.8
DEPENDENT CHILDREN	Yes	2.82 ±0.24	107	1.27	0.076	0.21 (*)	-12.2
HOUSEHOLD INCOME	$60,001 - $80,000	2.78 ±0.47	27	1.26	0.342	0.20 (*)	-11.8
TOWN OR SUBURB	Lakeside Glade	3.20 ±0.56	15	1.11	0.469	0.19	+10.7
TOWN OR SUBURB	Ironbark Vale	2.82 ±0.43	28	1.17	0.406	0.16	-9.5
TOWN OR SUBURB	Kensington Grove	3.20 ±1.40	5	1.60	0.774	0.15	+10.3
TOWN OR SUBURB	Eastwood Point	3.14 ±0.83	7	1.12	0.729	0.13	+7.5
INDUSTRY	Accommodation and Food Services	2.86 ±0.83	7	1.12	0.740	0.12	-7.1
INDUSTRY	Other	3.10 ±0.28	71	1.21	0.425	0.11	+6.5
INDUSTRY	Transport, Postal and Warehousing	2.89 ±0.53	18	1.15	0.682	0.10	-5.7
AGE	56-65	2.92 ±0.23	75	1.02	0.478	0.09	-4.9
AGE	36-45	2.91 ±0.36	55	1.37	0.593	0.08	-5.2
TOWN OR SUBURB	Blue Gum Grove	2.92 ±0.67	12	1.19	0.811	0.07	-4.2
ABTSI	Yes	3.08 ±0.81	13	1.49	0.843	0.06	+4.2
INDUSTRY	Mining	3.05 ±0.45	21	1.05	0.821	0.05	+2.7
EDUCATION	TAFE or technical	3.02 ±0.19	127	1.08	0.741	0.04	+2.1
GENDER	Female	3.02 ±0.18	155	1.14	0.749	0.03	+2.0
AGE	66-75	2.97 ±0.37	37	1.15	0.893	0.02	-1.4
INDUSTRY	Professional, Scientific and Technical Services	3.00 ±0.64	15	1.26	0.993	0.00	+0.2

Animal management services

Survey respondents expressed concerns about dogs not being on leashes, roaming dogs in Dune Ridge, and poor enforcement of local laws. They also mentioned difficulties for older people accessing dog off-leash areas, the need for more fox and wild dog control, and issues with barking dogs. Some respondents suggested compulsory desexing of animals, free or discounted chipping, and more flexible pound opening hours. There were also concerns about registration fees and rules, lack of facilities like agility parks, and the need for more monitoring of dogs at beaches and recreational areas. Some respondents felt that if animals are desexed and chipped, they should not have to be registered, and that responsible pet ownership should be promoted more effectively.

Comment	Suburb	Rating	Date
Locals targetted for incorrect dog walking. Feral dogs still caused mayhem	Dune Ridge	2	3 Mar 2021
Its just an income stream for Council	Ironbark Vale	2	26 Oct 2020
If animals are desexed and chipped they should not have to be registered	Windermere Heights	2	26 Oct 2020
GRC talk about responsible pet ownership, yet there are lots of green areas that you can't even walk through with your dog on a lead. eg the green area to the side of the Ducks Ponds. Responsible Pet ownership, if you have a dog is taking your dog with you - if people were able to take their dog to more places, animal management would be better and the animals and owners happier.	Highpoint Plains	1	25 Oct 2020
a lady in Redwood Glen lives there and a new comer comes in and complains against someone who never had a problem all their life living there with their poultry and it should have been compromised. a bit of give or take. not just take.	Willow Vale	3	25 Oct 2020
Need to crack down on owners not cleaning up after dogs when walking them	Cedar Vale	2	24 Oct 2020
Definitely need more monitoring of dogs at beach and swimming and recreational areas	Cedar Vale	2	23 Oct 2020
bulletin tells us everything about animals	Sunset Park	4	23 Oct 2020
Problem in regard to registration	Cliffside Park	2	23 Oct 2020
writing to farmers to register their working dogs. on properties it isn't required if they are working dogs. not happy with this.	Dune Ridge	2	23 Oct 2020
One of the issues - dogs - coucils suppose to look after dogs.	Ironbark Vale	2	22 Oct 2020
there are a lot of dogs in the area so dogs barking but i haven't put a complaint in as yet	Cliffside Park	2	21 Oct 2020
we are on a property but we chose to register our dog even though we don't have to register our dog but we recieved a threatening letter	Cliffside Park	2	21 Oct 2020
it's non existence	Cliffside Park	1	21 Oct 2020
For an area that has a dog problem we have no real facilities like an agility park or a nice dog park.	Dune Ridge	2	17 Oct 2020
Dogs roaming freely where I live	Crimson Waters	2	16 Oct 2020
have to pay to have an entire dog or cat or penalised. Archaic mentality to dogs, little dogs perceived as better	Kensington Grove	1	16 Oct 2020
No dog and cats should be sold without being desexed prior to sale. Stamp out backyard breeding. Cat owners fined for not restraining their animals ALL hours of the day. They wanted the pet, they restrain it.	Lakeside Glade	1	15 Oct 2020
Fees too high when animals are impounded, many can’t afford to pay the fines to save their pet. Pound opening hours need to be more flexible, not everyone can take time off work during business hours to rescue their pet.	Lakeside Glade	2	15 Oct 2020
council keeps changing the rules. i live on a rural property and i don't get much information from the council	Oceanview Park	2	13 Oct 2020
free or discounted chipping for animals	Cypress Point	5	13 Oct 2020
No peace and quite because dogs bark all day, dog poo always left on my nature strip that I have to dispose of	Dune Ridge	1	5 Oct 2020
This needs major attention. Cats are wild in Redwood Glen	Birnam Heights	1	2 Oct 2020
Regulation fine - would love to see more education	Fairhaven Sands	3	1 Oct 2020
Dogs always lost and loose on the streets and beaches	Kangaroo Island	1	30 Sep 2020
Yards need to be checked of animals and registrations	Mallacoota	2	30 Sep 2020
Barking COllars and help with barking dogs - not financially affordable	Mystic Sands	3	27 Sep 2020
compulsory desexing of animals, consider making this free once a year.	Eastwood Point	3	26 Sep 2020
I have rarely seen any responsible dog ownership and it is too dangerous to walk down a street or walk along a beach	Dune Ridge	1	24 Sep 2020
Lack of control	Dune Ridge	2	23 Sep 2020
Dog on beach	Hampstead Downs	1	23 Sep 2020
More Fox & Wild Dog control. Also more enforcement of dogs on Dune Ridge/1770 Beaches.	Dune Ridge	3	22 Sep 2020
The dog off leash access in Dune Ridge is EXTREMELY difficult for older people and IMPOSSIBLE due to hot sand all summer. Council ignores community concerns.	Dune Ridge	1	22 Sep 2020
Extremely poor. Just look at facebook pages, mssing pets, roaming pets, mutilated pets. No council presence (mostly Dune Ridges_	Gulfstream Rise	1	22 Sep 2020
Too many roaming dogs in Dune Ridge	Gulfstream Rise	1	22 Sep 2020
Look on community page to see council local laws do very little	Dune Ridge	2	22 Sep 2020
Have not seen any of this	Fernlea Heights	2	22 Sep 2020
When I am out walking of a morning I see too many dogs not on a leash	Eastwood Point	2	21 Sep 2020

Animal management services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Arts and Recreation Services	2.40 ±0.70	5	0.80	0.029 (*)	0.80 (*******)	-36.1
TOWN OR SUBURB	Gulfstream Rise	2.29 ±0.95	7	1.28	0.061	0.75 (**)	-41.4
TOWN OR SUBURB	Oceanview Park	2.50 ±0.61	6	0.76	0.029 (*)	0.71 (**)	-31.5
TOWN OR SUBURB	Eastwood Point	2.43 ±0.78	7	1.05	0.056	0.70 (**)	-34.9
TOWN OR SUBURB	Fairhaven Sands	3.75 ±0.30	8	0.43	0.000 (*******)	0.67 (**)	+26.9
CHANNEL	Phone	3.56 ±0.17	155	1.07	0.000 (*******)	0.58 (**)	+33.3
TOWN OR SUBURB	Dune Ridge	2.62 ±0.32	47	1.12	0.000 (*******)	0.57 (**)	-28.4
ABTSI	No	3.25 ±0.12	341	1.11	0.002 (**)	0.53 (**)	+39.6
TOWN OR SUBURB	Boronia Bay	3.67 ±0.33	21	0.78	0.004 (**)	0.52 (**)	+24.0
TOWN OR SUBURB	Springfield Hills	3.67 ±0.75	6	0.94	0.203	0.47 (*)	+22.8
INDUSTRY	Agriculture, Forestry and Fishing	2.69 ±0.65	13	1.20	0.136	0.43 (*)	-22.9
RENTER	Yes	3.58 ±0.29	55	1.09	0.003 (**)	0.42 (*)	+22.2
CALD	No	3.24 ±0.12	340	1.12	0.018 (*)	0.40 (*)	+27.3
INDUSTRY	Electricity, Gas, Water and Waste Services	3.56 ±0.54	9	0.83	0.174	0.38 (*)	+17.8
INDUSTRY	Transport, Postal and Warehousing	2.78 ±0.52	18	1.13	0.124	0.37 (*)	-19.2
TOWN OR SUBURB	Blue Gum Grove	3.58 ±0.67	12	1.19	0.230	0.36 (*)	+19.3
TOWN OR SUBURB	Copperfield Rise	3.50 ±0.33	24	0.82	0.054	0.34 (*)	+15.9
EDUCATION	No tertiary education	3.45 ±0.21	95	1.05	0.004 (**)	0.33 (*)	+17.4
MORTGAGE	No	3.33 ±0.15	220	1.11	0.002 (**)	0.31 (*)	+18.0
INDUSTRY	Professional, Scientific and Technical Services	3.46 ±0.46	13	0.84	0.226	0.29 (*)	+13.5
TOWN OR SUBURB	Kangaroo Island	3.50 ±0.85	8	1.22	0.453	0.28 (*)	+15.1
AGE	Over 75	3.50 ±0.84	10	1.36	0.448	0.26 (*)	+15.2
TOWN OR SUBURB	Lavender Ridge	3.40 ±0.43	5	0.49	0.324	0.25 (*)	+10.3
TOWN OR SUBURB	Highpoint Plains	2.89 ±0.89	9	1.37	0.518	0.24 (*)	-13.6
DEPENDENT CHILDREN	No	3.27 ±0.14	256	1.11	0.033 (*)	0.23 (*)	+13.5
TOWN OR SUBURB	Birnam Heights	3.42 ±0.63	12	1.11	0.454	0.22 (*)	+11.3
TOWN OR SUBURB	Kensington Grove	3.43 ±0.96	7	1.29	0.606	0.21 (*)	+11.7
TOWN OR SUBURB	Lakeside Glade	3.41 ±0.56	22	1.34	0.402	0.20 (*)	+11.3
EMPLOYMENT	Full time	3.31 ±0.18	150	1.11	0.063	0.19	+10.5
TOWN OR SUBURB	Crimson Waters	3.00 ±0.60	8	0.87	0.557	0.18	-8.4
INDUSTRY	Accommodation and Food Services	3.00 ±0.62	9	0.94	0.566	0.17	-8.4
INDUSTRY	Manufacturing	3.00 ±0.56	17	1.19	0.524	0.16	-8.6
HOUSEHOLD INCOME	$60,001 - $80,000	3.32 ±0.30	31	0.86	0.348	0.15	+7.2
HOUSEHOLD INCOME	$80,001 - $100,000	3.33 ±0.41	33	1.20	0.438	0.14	+7.8
INDUSTRY	Construction	3.03 ±0.46	29	1.27	0.521	0.13	-7.1
AGE	36-45	3.06 ±0.32	51	1.16	0.426	0.12	-6.3
DEPENDENT CHILDREN	Yes	3.10 ±0.21	118	1.15	0.378	0.10	-5.1
HOUSEHOLD INCOME	More than $150,000	3.28 ±0.38	47	1.33	0.586	0.09	+5.1
EDUCATION	TAFE or technical	3.12 ±0.18	139	1.08	0.453	0.08	-4.0
HOUSEHOLD INCOME	Less than $20,000	3.10 ±0.54	21	1.27	0.754	0.07	-4.1
INDUSTRY	Mining	3.12 ±0.43	26	1.12	0.764	0.06	-3.1
INDUSTRY	Retail Trade	3.22 ±0.43	23	1.06	0.860	0.04	+1.9
EMPLOYMENT	Not at all	3.20 ±0.20	137	1.17	0.752	0.03	+1.8
TOWN OR SUBURB	Ironbark Vale	3.16 ±0.39	31	1.11	0.926	0.02	-0.9
AGE	46-55	3.17 ±0.26	78	1.19	0.916	0.01	-0.7

Biosecurity and environmental health services

Survey respondents reported mixed experiences with council services. Some praised the water team's prompt service, while others complained about water quality and chemical use. Many respondents expressed concerns about weed management, with some suggesting more spraying is needed, while others criticized the timing and location of spraying. There were also concerns about overgrown areas, falling trees, and a foul-smelling creek. Some respondents called for more mosquito control and better management of dogs in beach areas. A few respondents were not aware of the council's services or did not have enough information to comment.

Comment	Suburb	Rating	Date
Council crown land - rampart with feral weeds & fire hazard growth. Had excellent respond from council officer with regard to the trappery of Indian mynah bird	Dune Ridge	2	3 Mar 2021
don't know enough to comment	Ironbark Vale	3	26 Oct 2020
our little shop we have down here have to high a rate and testing . water too often. house inspections are just after money for small business's.	Willow Vale	2	25 Oct 2020
Does not recognise individual property	Wattle Grove	1	25 Oct 2020
we havent' had any catchments meetings or road side weed assistance and wild dogs on our property	Silverwood Ridge	2	24 Oct 2020
Don't know all the services that the council provides	Blue Gum Grove	3	23 Oct 2020
Need more control over dogs in beach area’s	Cedar Vale	3	23 Oct 2020
Problems with draining with toilets.	Ironbark Vale	1	22 Oct 2020
i have seen them spraying all good	Tallowwood Heights	4	22 Oct 2020
don't know	Dune Ridge	3	21 Oct 2020
the council in controlled areas is overgrown and overrun. the council tell us off for having leaves and not tidying up but don't manage their backyard	Ironbark Vale	1	20 Oct 2020
i have scrub coming onto my land and they don't control it and it's a fire hazard	Dune Ridge	1	20 Oct 2020
How about you do some weed management	Ironbark Vale	1	19 Oct 2020
Seaside Heights weed problems	Seaside Heights	1	16 Oct 2020
More mosquito spraying required around watercourses near sporting grounds, Eg Brian Niven Park, Sun Valley Park, Meteors Sports Fields	Lakeside Glade	1	15 Oct 2020
haven't noticed any of these services	Dune Ridge	3	12 Oct 2020
Smelly creek	Dune Ridge	2	8 Oct 2020
Weeds everywhere and not maintaining grass on the side of the road is rats tail even where the regional council I'd. It's s huge problem!	Dune Ridge	1	7 Oct 2020
Trees have been falling onto the roads which eventually has the potential to injure or kill someone who is driving by at the wrong time.	Palm Island	2	5 Oct 2020
Foul smelling creek running into the main surf beach	Dune Ridge	1	3 Oct 2020
Stop spraying round up near schools and playgrounds during school hours!	Birnam Heights	4	2 Oct 2020
Parks, gardens, nature strips, footpaths	Mallacoota	2	30 Sep 2020
Water has too many chemicals	Moonstone Grove	2	26 Sep 2020
Council needs to spray more often	Eastwood Point	3	26 Sep 2020
Long grass and weeds all over roads	Copperfield Rise	2	25 Sep 2020
The council can never ve trusted or relied upon for anything.	Dune Ridge	1	24 Sep 2020
Need better after treatment and lack of pressure	Hillside Gardens	2	23 Sep 2020
Spraying weed just when it is about to seed.. Spraying into waterways	Hampstead Downs	1	23 Sep 2020
more needs to be done in this sphere as town's growth is at a tipping point. Need to stop hoons on mudflats near Toms crrek. Vulnerable ecosystem and high biosecurity transmissions.	Harvest Ridge	2	23 Sep 2020
Weeds thrive everywhere, there is next to no action.	Dune Ridge	1	22 Sep 2020
No action against youth hostel/camp ground that allows dogs to be placed on food prep areas.	Gulfstream Rise	1	22 Sep 2020
When you report thing like overgrown town blocks with weeds on them council refer you to the rural fire brigade.	Dune Ridge	2	22 Sep 2020
Excellent prompt service from the water team	Dune Ridge	5	22 Sep 2020
not aware of any actions in the southern end of the region	Fernlea Heights	2	22 Sep 2020

Biosecurity and environmental health services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	4.00 ±0.77	8	1.12	0.011 (*)	0.91 (*******)	+51.6
TOWN OR SUBURB	Kangaroo Island	3.71 ±0.76	7	1.03	0.065	0.67 (**)	+36.5
TOWN OR SUBURB	Kensington Grove	3.67 ±0.88	6	1.11	0.138	0.60 (**)	+33.9
INDUSTRY	Agriculture, Forestry and Fishing	2.27 ±0.84	11	1.42	0.081	0.59 (**)	-37.2
TOWN OR SUBURB	Gulfstream Rise	2.33 ±1.10	6	1.37	0.227	0.54 (**)	-33.8
TOWN OR SUBURB	Mallacoota	3.55 ±0.45	22	1.08	0.015 (*)	0.52 (**)	+29.4
TOWN OR SUBURB	Birnam Heights	3.50 ±0.57	10	0.92	0.086	0.49 (*)	+25.7
AGE	Over 75	3.56 ±0.82	9	1.26	0.180	0.47 (*)	+28.5
TOWN OR SUBURB	Ironbark Vale	2.50 ±0.48	24	1.19	0.031 (*)	0.46 (*)	-26.5
INDUSTRY	Administrative and Support Services	3.45 ±0.53	11	0.89	0.090	0.45 (*)	+23.5
TOWN OR SUBURB	Cypress Point	3.40 ±0.70	5	0.80	0.267	0.41 (*)	+20.2
TOWN OR SUBURB	Dune Ridge	2.60 ±0.34	48	1.19	0.011 (*)	0.40 (*)	-22.4
INDUSTRY	Construction	2.62 ±0.37	26	0.96	0.036 (*)	0.39 (*)	-20.6
INDUSTRY	Arts and Recreation Services	2.60 ±0.89	5	1.02	0.374	0.38 (*)	-20.3
TOWN OR SUBURB	Cliffside Park	3.40 ±0.55	15	1.08	0.147	0.37 (*)	+20.9
TOWN OR SUBURB	Blue Gum Grove	3.36 ±0.58	11	0.98	0.217	0.35 (*)	+18.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.34 ±0.34	44	1.17	0.039 (*)	0.34 (*)	+19.8
TOWN OR SUBURB	Crimson Waters	2.67 ±0.88	6	1.11	0.453	0.30 (*)	-17.0
INDUSTRY	Education and Training	3.29 ±0.35	38	1.10	0.090	0.29 (*)	+16.3
CALD	Yes	2.69 ±0.47	26	1.23	0.179	0.28 (*)	-16.5
ABTSI	No	3.04 ±0.13	309	1.14	0.101	0.27 (*)	+17.7
TOWN OR SUBURB	Fairhaven Sands	3.29 ±0.76	7	1.03	0.464	0.26 (*)	+14.5
EDUCATION	No tertiary education	3.19 ±0.26	79	1.17	0.104	0.21 (*)	+12.4
TOWN OR SUBURB	Lakeside Glade	3.23 ±0.65	13	1.19	0.480	0.20 (*)	+11.9
TOWN OR SUBURB	Copperfield Rise	3.16 ±0.38	25	0.97	0.406	0.16	+8.5
EMPLOYMENT	Part time	3.13 ±0.22	71	0.93	0.238	0.15	+7.9
TOWN OR SUBURB	Oceanview Park	3.14 ±0.62	7	0.83	0.656	0.14	+7.1
AGE	36-45	3.13 ±0.30	53	1.12	0.362	0.13	+7.7
GENDER	Female	3.07 ±0.17	164	1.13	0.323	0.11	+6.2
HOUSEHOLD INCOME	$60,001 - $80,000	2.89 ±0.45	28	1.21	0.613	0.10	-5.9
INDUSTRY	Electricity, Gas, Water and Waste Services	3.10 ±0.70	10	1.14	0.784	0.09	+5.0
ABTSI	Yes	2.92 ±0.63	12	1.11	0.785	0.08	-4.4
EMPLOYMENT	Not at all	2.95 ±0.22	113	1.21	0.540	0.07	-4.1
INDUSTRY	Manufacturing	3.06 ±0.37	16	0.75	0.751	0.06	+3.1
TOWN OR SUBURB	Cedar Vale	3.05 ±0.30	37	0.93	0.731	0.05	+2.9
TOWN OR SUBURB	Boronia Bay	3.05 ±0.49	20	1.12	0.846	0.04	+2.5
HOUSEHOLD INCOME	$20,000 - $40,000	2.98 ±0.33	45	1.14	0.875	0.03	-1.4
DEPENDENT CHILDREN	Yes	2.99 ±0.22	108	1.15	0.895	0.02	-0.9
RENTER	No	3.00 ±0.14	272	1.16	0.928	0.01	-0.6
CHANNEL	Print	3.00 ±1.11	5	1.26	0.996	0.00	-0.1

Building services

Survey respondents expressed concerns about high application costs, excessive red tape, and slow approval processes in dealing with building and health services. Some respondents shared negative experiences with council interactions, while others mentioned not having to deal with these services at all. There were also concerns about the cleanliness of restaurants and public facilities, especially during the Covid-19 pandemic.

Comment	Suburb	Rating	Date
I think the health department needs to step up a little bit, the restaurants in the areas are filthy! I have gone into service stations and restaurants where you can tell the toilets have not been cleaned for days, this is absolutely disgusting especially when claiming it’s meant to be stepped up with this whole Covid thing	Copperfield Rise	2	25 Oct 2020
get more rentals here	Blue Gum Grove	1	23 Oct 2020
can't get approvals	Cliffside Park	2	23 Oct 2020
my interactions were good with the last inspector	Tallowwood Heights	4	22 Oct 2020
one worked was good	Copperfield Rise	3	21 Oct 2020
the council did work and busted up my driveway	Dune Ridge	2	20 Oct 2020
Over regulated	Kangaroo Island	1	18 Oct 2020
Have not had to deal with	Dune Ridge	3	17 Oct 2020
lets organisations operate outside material change of use conditions	Mallacoota	1	16 Oct 2020
the council i have had to do with are really difficult to deal with and it's taking so lengthy i could die before i get any answer from them	Oceanview Park	1	13 Oct 2020
haven't had to use this service	Dune Ridge	3	12 Oct 2020
Don't really have any knowledge.	Cedar Vale	3	5 Oct 2020
Took years for our shed to be signed off	Dune Ridge	2	3 Oct 2020
More buildings than needed	Boronia Bay	2	2 Oct 2020
over the top sometimes, expensive	Cedar Vale	3	24 Sep 2020
Too much red tape	Dune Ridge	1	23 Sep 2020
lots of examples on our hill of people not needing to comply with latest building code	Harvest Ridge	2	23 Sep 2020
Havent had to deal with these services	Dune Ridge	3	22 Sep 2020
Application costs are high	Fernlea Heights	2	22 Sep 2020

Building services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kensington Grove	4.20 ±0.66	5	0.75	0.001 (*******)	1.22 (*******)	+50.7
TOWN OR SUBURB	Gulfstream Rise	2.50 ±0.61	6	0.76	0.039 (*)	0.73 (**)	-30.3
INDUSTRY	Public Administration and Safety	3.71 ±0.65	7	0.88	0.082	0.62 (**)	+27.6
INDUSTRY	Agriculture, Forestry and Fishing	2.56 ±0.76	9	1.17	0.125	0.56 (**)	-27.9
TOWN OR SUBURB	Fairhaven Sands	3.50 ±0.40	6	0.50	0.083	0.46 (*)	+17.2
INDUSTRY	Arts and Recreation Services	2.80 ±0.35	5	0.40	0.065	0.45 (*)	-16.1
INDUSTRY	Accommodation and Food Services	2.67 ±0.81	9	1.25	0.245	0.43 (*)	-22.6
CALD	No	3.20 ±0.11	277	0.98	0.014 (*)	0.41 (*)	+24.0
CHANNEL	Phone	3.41 ±0.21	97	1.06	0.002 (**)	0.39 (*)	+19.3
TOWN OR SUBURB	Dune Ridge	2.84 ±0.26	45	0.89	0.019 (*)	0.36 (*)	-15.7
TOWN OR SUBURB	Lavender Ridge	2.80 ±0.86	5	0.98	0.434	0.35 (*)	-16.1
CALD	Yes	2.81 ±0.42	27	1.12	0.112	0.34 (*)	-16.4
INDUSTRY	Electricity, Gas, Water and Waste Services	3.40 ±0.43	5	0.49	0.243	0.33 (*)	+12.4
TOWN OR SUBURB	Ironbark Vale	2.83 ±0.49	23	1.20	0.188	0.31 (*)	-15.6
HOUSEHOLD INCOME	Less than $20,000	3.40 ±0.45	15	0.88	0.244	0.29 (*)	+12.8
TOWN OR SUBURB	Birnam Heights	3.40 ±0.57	10	0.92	0.364	0.28 (*)	+12.6
TOWN OR SUBURB	Copperfield Rise	3.38 ±0.38	21	0.90	0.208	0.27 (*)	+12.1
TOWN OR SUBURB	Crimson Waters	3.40 ±0.89	5	1.02	0.566	0.26 (*)	+12.4
INDUSTRY	Retail Trade	2.88 ±0.56	17	1.18	0.352	0.25 (*)	-12.6
TOWN OR SUBURB	Highpoint Plains	3.33 ±0.44	9	0.67	0.386	0.23 (*)	+9.3
CORE ACTIVITY NEED	No	3.16 ±0.12	296	1.01	0.288	0.21 (*)	+10.0
TOWN OR SUBURB	Lakeside Glade	3.33 ±0.51	15	1.01	0.448	0.20 (*)	+9.5
INDUSTRY	Construction	3.30 ±0.30	27	0.81	0.306	0.19	+8.0
INDUSTRY	Manufacturing	3.29 ±0.42	14	0.80	0.490	0.17	+7.1
TOWN OR SUBURB	Blue Gum Grove	3.00 ±0.57	12	1.00	0.621	0.15	-6.8
TOWN OR SUBURB	Cedar Vale	3.26 ±0.30	38	0.94	0.393	0.14	+6.6
TOWN OR SUBURB	Kangaroo Island	3.00 ±0.89	7	1.20	0.753	0.13	-6.7
EMPLOYMENT	Not at all	3.23 ±0.20	102	1.01	0.299	0.12	+6.0
EDUCATION	University	3.06 ±0.19	108	1.00	0.337	0.11	-5.2
GENDER	Female	3.08 ±0.15	144	0.93	0.353	0.10	-4.7
ABTSI	Yes	3.23 ±0.65	13	1.19	0.777	0.09	+4.4
INDUSTRY	Transport, Postal and Warehousing	3.06 ±0.50	16	1.03	0.756	0.08	-3.8
INDUSTRY	Health Care and Social Assistance	3.21 ±0.45	24	1.12	0.754	0.07	+3.5
DEPENDENT CHILDREN	Yes	3.10 ±0.19	102	0.97	0.600	0.06	-2.9
HOUSEHOLD INCOME	$20,000 - $40,000	3.09 ±0.33	44	1.10	0.747	0.05	-2.7
AGE	Over 75	3.10 ±0.76	10	1.22	0.915	0.04	-1.9
INDUSTRY	Professional, Scientific and Technical Services	3.17 ±0.56	12	0.99	0.925	0.03	+1.3
HOUSEHOLD INCOME	More than $150,000	3.16 ±0.29	45	0.99	0.911	0.02	+0.8
AGE	36-45	3.13 ±0.29	53	1.08	0.952	0.01	-0.5
EMPLOYMENT	Full time	3.14 ±0.18	138	1.06	0.969	0.00	-0.2

Community services

Survey respondents expressed concerns about the lack of activities and facilities in the southern end of the region, particularly for youth. They suggested the need for a public pool, wheelchair-friendly walking tracks, and better access to Marley Brown facilities for all sporting codes. Some respondents were unhappy with the management of community spaces, such as the Gulfstream Rise Community Inc. and the Art Shed. They also mentioned the council's inability to maintain lawns and nature strips and questioned the spending on bicycle lanes and other projects. Respondents called for more connection with First Nations people and improved support for kids' sporting clubs. Overall, there is a desire for better recreational facilities and more inclusive community spaces.

Comment	Suburb	Rating	Date
Sporting facilities are very poor. Compare us to Bundaberg, even Biloela, we have poor infrastructure for sport,	Ironbark Vale	1	26 Oct 2020
i haven't seen anything	Alamanda Beach	1	25 Oct 2020
I think maybe a few million dollars should have been spent on our health system rather than on a micro brewery and a few pieces of pipe to make up a playground	Copperfield Rise	1	25 Oct 2020
Stop stalling fixing the irrigation BITS golf club. This is a joke and has been going on for 10 years plus	Cedar Vale	1	24 Oct 2020
the over 50 club but i dont go because i can't drive anymore	Sunset Park	4	23 Oct 2020
there was a lot more around 30years ago for kids to do.	Mystic Sands	1	16 Oct 2020
No support for kids sporting clubs whatsoever - NO ONE even bothers to reply to COUNTLESS e-mails asking for assistance!!	Ironbark Vale	1	16 Oct 2020
Better access to Marley Brown facilities for all sporting codes.	Lakeside Glade	2	15 Oct 2020
get decent fields instead that crap at blain drive	Highpoint Plains	2	15 Oct 2020
pleased with up and active and podiatory	Dune Ridge	4	12 Oct 2020
Public pool and a few wheelchair friendly walking tracks would benifit all age groups	Harvest Ridge	2	10 Oct 2020
They need more sporting events and more recreation centre for the youth	Dune Ridge	1	7 Oct 2020
Gulfstream Rise Community Inc. is run by a committee who do not meet the needs of the community. The Art Shed is not made available to all community members and is under the control of Baffle Art Group run by Karen Porter. While Karen Porter has had a health scare, prior to her health issues she was not inclusive of all community groups. It is obscene that the Art Shed is only made available to one group who only open on a Saturday for half a day. They lease the premises for $1.00 per year while other groups are having to lease the community hall for $10.00 per hour, which is approximately $50.00 per week and they are not able to leave their art and craft material there. There is nothing fair about this. The BCCI has failed to bring the community together. There is no booking system for anyone who wants to book the venue, nor do they advise of the fees, terms and agreements for booking the venue.	Palm Island	1	5 Oct 2020
Public pool and a few wheelchair friendly walking tracks would benifit all age groups	Harvest Ridge	2	4 Oct 2020
Would love to see more connection with our first nations people	Fairhaven Sands	4	1 Oct 2020
The council cannot sustain the maintenance and care of lawns and nature strips throughout the community. Spending too much money on new roads for bicycle lanes that the rate payers pay for and the cyclists do not hardly use!	Mallacoota	2	30 Sep 2020
Don't participate, grounds and buildings look ok. Dont know about RAP.	Gulfstream Rise	4	22 Sep 2020
what reconcilliation plan?	Dune Ridge	3	22 Sep 2020
Not much for the youth of southern region to do as there are very little facilities.	Dune Ridge	2	22 Sep 2020
Need a pool for Boyne/ Tannum	Copperfield Rise	2	22 Sep 2020
no activities held in the southern end of the region	Fernlea Heights	1	22 Sep 2020

Community services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
CHANNEL	Phone	3.73 ±0.21	117	1.17	0.000 (*******)	0.66 (**)	+38.7
TOWN OR SUBURB	Kangaroo Island	3.83 ±0.55	6	0.69	0.030 (*)	0.64 (**)	+28.2
TOWN OR SUBURB	Mallacoota	3.83 ±0.43	23	1.05	0.004 (**)	0.58 (**)	+29.8
AGE	Over 75	3.77 ±0.65	13	1.19	0.089	0.48 (*)	+25.9
CALD	No	3.29 ±0.13	303	1.18	0.003 (**)	0.47 (*)	+31.9
INDUSTRY	Electricity, Gas, Water and Waste Services	2.67 ±1.00	6	1.25	0.272	0.46 (*)	-25.3
TOWN OR SUBURB	Dune Ridge	2.82 ±0.26	44	0.89	0.002 (**)	0.43 (*)	-20.2
TOWN OR SUBURB	Kensington Grove	3.78 ±1.01	9	1.55	0.271	0.42 (*)	+25.9
CALD	Yes	2.75 ±0.48	28	1.30	0.044 (*)	0.41 (*)	-22.6
TOWN OR SUBURB	Crimson Waters	2.80 ±0.86	5	0.98	0.335	0.39 (*)	-19.2
TOWN OR SUBURB	Lavender Ridge	3.60 ±0.70	5	0.80	0.290	0.38 (*)	+17.4
INDUSTRY	Manufacturing	2.82 ±0.52	17	1.10	0.128	0.36 (*)	-18.6
TOWN OR SUBURB	Cypress Point	3.67 ±1.10	6	1.37	0.422	0.35 (*)	+20.5
DEPENDENT CHILDREN	Yes	2.95 ±0.24	107	1.24	0.006 (**)	0.32 (*)	-16.5
EDUCATION	No tertiary education	3.51 ±0.27	77	1.19	0.017 (*)	0.31 (*)	+17.1
TOWN OR SUBURB	Blue Gum Grove	3.55 ±0.68	11	1.16	0.345	0.29 (*)	+15.2
TOWN OR SUBURB	Fairhaven Sands	3.50 ±0.61	6	0.76	0.372	0.28 (*)	+12.8
HOUSEHOLD INCOME	$20,000 - $40,000	3.49 ±0.33	47	1.15	0.086	0.27 (*)	+14.3
INDUSTRY	Agriculture, Forestry and Fishing	2.89 ±1.00	9	1.52	0.506	0.25 (*)	-15.3
ABTSI	No	3.26 ±0.14	303	1.20	0.117	0.24 (*)	+14.1
INDUSTRY	Health Care and Social Assistance	3.45 ±0.39	22	0.94	0.237	0.23 (*)	+11.3
AGE	46-55	3.01 ±0.28	78	1.26	0.092	0.22 (*)	-11.7
GENDER	Male	3.06 ±0.21	118	1.17	0.067	0.21 (*)	-10.6
TOWN OR SUBURB	Oceanview Park	3.40 ±0.43	5	0.49	0.426	0.20 (*)	+8.2
HOUSEHOLD INCOME	$80,001 - $100,000	3.00 ±0.49	31	1.39	0.349	0.19	-10.8
TOWN OR SUBURB	Gulfstream Rise	3.00 ±1.04	8	1.50	0.673	0.17	-10.1
AGE	36-45	3.06 ±0.32	54	1.21	0.274	0.16	-8.7
HOUSEHOLD INCOME	Less than $20,000	3.39 ±0.58	18	1.25	0.558	0.15	+8.0
HOUSEHOLD INCOME	More than $150,000	3.37 ±0.35	41	1.14	0.389	0.14	+7.5
TOWN OR SUBURB	Ironbark Vale	3.08 ±0.47	25	1.20	0.542	0.13	-6.8
INDUSTRY	Other	3.33 ±0.26	73	1.14	0.367	0.12	+6.2
EMPLOYMENT	Not at all	3.31 ±0.22	118	1.25	0.355	0.11	+5.9
HOUSEHOLD INCOME	$60,001 - $80,000	3.12 ±0.46	26	1.19	0.639	0.10	-5.1
EDUCATION	University	3.15 ±0.23	112	1.25	0.470	0.08	-4.5
INDUSTRY	Construction	3.14 ±0.40	28	1.09	0.697	0.07	-3.8
INDUSTRY	Mining	3.29 ±0.55	21	1.28	0.809	0.06	+3.1
INDUSTRY	Transport, Postal and Warehousing	3.28 ±0.51	18	1.10	0.821	0.05	+2.7
HOUSEHOLD INCOME	$40,001 - $60,000	3.27 ±0.41	37	1.29	0.802	0.04	+2.5
INDUSTRY	Accommodation and Food Services	3.25 ±0.83	8	1.20	0.944	0.03	+1.4
TOWN OR SUBURB	Lakeside Glade	3.25 ±0.64	16	1.30	0.926	0.02	+1.4
INDUSTRY	Professional, Scientific and Technical Services	3.23 ±0.83	13	1.53	0.980	0.01	+0.5

Consulting with the community

Survey respondents expressed concerns about the lack of consultation in the southern end of the region and the reliance on self-interest groups. They also mentioned that local news is not easily accessible, and feedback from consultations is poorly publicised. Some respondents felt that decisions are made according to real estate developers and that there is a need for divisional councils. There were also complaints about unresolved issues and lack of communication from the council. Respondents suggested more advertising of meetings and events, and some praised the council's efforts in flood prevention. However, there were concerns about decisions being made prior to consultation and lack of communication for those without access to certain services.

Comment	Suburb	Rating	Date
I receive no communications than no access to a land line, have no access to NBN except sattelite. Don't receive post unless I pay for post box in the next town.	Southshore Bay	2	3 Mar 2021
It often appears decisions are made prior to consultation	Dune Ridge	2	3 Mar 2021
falls on the fears	Alamanda Beach	2	25 Oct 2020
council are trying to do prevention for floods resilience which is good to see	Gulfstream Rise	5	25 Oct 2020
i have been to a few council meetings and they talk about it but they don't quite do it. what you think they are going to do they don't do it.	Willow Vale	2	25 Oct 2020
The cove it updates were exceptional thank you so much	Copperfield Rise	4	25 Oct 2020
Very rare	Wattle Grove	1	25 Oct 2020
i have been to some meetings	Cliffside Park	4	21 Oct 2020
more advertising of meetings and events	Mystic Sands	2	16 Oct 2020
covid committe announced at the start of the lockdown had no representation except for Redwood Glen and one from Agnes. Council seems to think that the only way to consult or let communities is via Facebook. Calling community meetings and getting nil attendance does not mean the community does want to be involved, it means Council has failed to let the community know in a way they are aware and at a time they can respond and attend	Mallacoota	1	16 Oct 2020
When the mayor walks out on meetings with golf club officials because he was shown to be wrong isn'r acceptable	Copperfield Rise	1	15 Oct 2020
Council will not tell me about rates on my house	Eastwood Point	1	13 Oct 2020
you contact them but they don't get back to you	Oceanview Park	3	13 Oct 2020
I have went to two last year but there has been no outcome.	Harvest Ridge	1	10 Oct 2020
Not enough notification and request of opinions for the community	Dune Ridge	2	7 Oct 2020
I had a block of land and half of it was industrial but they built industrial commercial business on the whole block. They used my land without consent. It would have cost me thousands to fight them.	Dune Ridge	2	7 Oct 2020
needs to be more of that	Blue Gum Grove	3	5 Oct 2020
A lot of money was wasted on running a survey that was designed to fail for the Deepwater to Dune Ridge road. Five different options with only two that were possible. It was designed to fail where Council ought to have known that not all voters would agree on the same road. The survey was not sent to all rate payers, yet a survey which was not as important (bridge name change) was sent to all ratepayers. Council treat residents with contempt.	Palm Island	1	5 Oct 2020
I have went to two last year but there has been no outcome.	Harvest Ridge	1	4 Oct 2020
Do not listen to the community - Gulfstream Rise access road	Dune Ridge	2	3 Oct 2020
I provided feedback about library services and conduct at the Redwood Glen library and nothing was resolved.	Birnam Heights	3	2 Oct 2020
Need divisional council, not "all-in-one"	Dune Ridge	2	30 Sep 2020
Decisions are made according to real estate developers	Dune Ridge	1	24 Sep 2020
Driftwood street Cedar Vale CRS 594460	Cedar Vale	1	23 Sep 2020
It is a difficult task but how to get through to residents.	Dune Ridge	4	22 Sep 2020
They are well announced, not attened, Feed back is poorly publicised	Gulfstream Rise	3	22 Sep 2020
Don't get our local news anymore, either via print or media. It is all focused in Rockhamton and the south east	Cedar Vale	1	22 Sep 2020
should not only realy on "self interest groups that override others	Dune Ridge	4	22 Sep 2020
no consultation held in the southern end of the region	Fernlea Heights	2	22 Sep 2020

Consulting with the community

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Cliffside Park	4.00 ±0.48	13	0.88	0.000 (*******)	1.00 (*******)	+53.9
TOWN OR SUBURB	Springfield Hills	3.83 ±0.72	6	0.90	0.020 (*)	0.81 (*******)	+43.6
RENTER	Yes	3.48 ±0.28	54	1.07	0.000 (*******)	0.51 (**)	+30.5
AGE	Over 75	3.62 ±0.78	13	1.44	0.107	0.49 (*)	+33.2
CHANNEL	Phone	3.30 ±0.19	142	1.16	0.000 (*******)	0.43 (*)	+28.0
INDUSTRY	Agriculture, Forestry and Fishing	2.50 ±0.67	12	1.19	0.150	0.42 (*)	-25.1
CHANNEL	Internet	2.80 ±0.16	224	1.19	0.000 (*******)	0.41 (*)	-20.9
INDUSTRY	Administrative and Support Services	3.43 ±0.65	14	1.24	0.172	0.38 (*)	+23.3
ABTSI	No	3.04 ±0.13	326	1.20	0.017 (*)	0.37 (*)	+26.2
EDUCATION	No tertiary education	3.29 ±0.24	89	1.14	0.004 (**)	0.34 (*)	+21.3
TOWN OR SUBURB	Fairhaven Sands	3.29 ±0.52	7	0.70	0.262	0.31 (*)	+15.4
INDUSTRY	Education and Training	3.29 ±0.33	41	1.09	0.059	0.30 (*)	+17.7
MORTGAGE	No	3.14 ±0.16	207	1.21	0.006 (**)	0.29 (*)	+18.8
HOUSEHOLD INCOME	$100,001 - $150,000	3.26 ±0.36	42	1.18	0.107	0.26 (*)	+15.9
TOWN OR SUBURB	Dune Ridge	2.75 ±0.32	44	1.07	0.124	0.24 (*)	-13.3
MORTGAGE	Yes	2.82 ±0.20	138	1.17	0.035 (*)	0.23 (*)	-12.8
INDUSTRY	Accommodation and Food Services	2.75 ±0.67	8	0.97	0.487	0.22 (*)	-12.1
TOWN OR SUBURB	Blue Gum Grove	3.20 ±0.53	15	1.05	0.422	0.20 (*)	+11.3
TOWN OR SUBURB	Oceanview Park	3.17 ±0.55	6	0.69	0.524	0.19	+9.2
TOWN OR SUBURB	Boronia Bay	3.19 ±0.49	21	1.14	0.399	0.18	+11.0
TOWN OR SUBURB	Kensington Grove	3.20 ±1.16	5	1.33	0.717	0.17	+10.9
TOWN OR SUBURB	Lakeside Glade	3.17 ±0.52	23	1.27	0.464	0.16	+10.1
TOWN OR SUBURB	Eastwood Point	2.83 ±0.72	6	0.90	0.675	0.15	-7.8
TOWN OR SUBURB	Ironbark Vale	2.83 ±0.42	30	1.19	0.461	0.14	-8.3
TOWN OR SUBURB	Crimson Waters	2.83 ±0.97	6	1.21	0.755	0.13	-7.8
TOWN OR SUBURB	Kangaroo Island	2.86 ±0.73	7	0.99	0.728	0.12	-6.6
INDUSTRY	Electricity, Gas, Water and Waste Services	2.86 ±0.92	7	1.25	0.781	0.11	-6.6
EMPLOYMENT	Full time	3.06 ±0.20	143	1.23	0.334	0.10	+6.4
TOWN OR SUBURB	Birnam Heights	3.10 ±0.94	10	1.51	0.809	0.09	+5.9
INDUSTRY	Manufacturing	3.07 ±0.58	14	1.10	0.769	0.08	+4.5
GENDER	Male	2.93 ±0.21	122	1.17	0.553	0.07	-3.9
AGE	56-65	2.93 ±0.25	75	1.09	0.644	0.06	-3.3
HOUSEHOLD INCOME	$80,001 - $100,000	2.93 ±0.45	28	1.22	0.794	0.05	-3.1
ABTSI	Yes	2.94 ±0.61	16	1.25	0.872	0.04	-2.6
TOWN OR SUBURB	Copperfield Rise	2.96 ±0.52	23	1.27	0.906	0.03	-1.6
TOWN OR SUBURB	Lavender Ridge	3.00 ±0.79	7	1.07	0.973	0.01	+0.7
EDUCATION	TAFE or technical	2.99 ±0.19	137	1.14	0.989	0.00	-0.1

Customer service

Survey respondents report mixed experiences with council communication. Some find staff helpful and responsive, while others experience long response times, difficulty reaching the right person, and unhelpful department heads. There are also complaints about waiting times for phone calls and issues with email communication. Some respondents have not had any interaction with the council.

Comment	Suburb	Rating	Date
RTC staff - fantastic Prior communication with GRC - prompt	Dune Ridge	5	3 Mar 2021
can't say I've ever received any	Windermere Heights	1	26 Oct 2020
i haven't had any interacttion with the council and they haven't contacted me in anyway except voting and i don't vote	Boronia Bay	1	25 Oct 2020
I expect to speak to someone in person when I call Council. Additionally it seems to take a while to find the right person at council who has the knowledge to assist me.	Highpoint Plains	2	25 Oct 2020
Have to wait too long for phone	Wattle Grove	1	25 Oct 2020
i haven't used them yet	Cliffside Park	4	22 Oct 2020
whilst staff are nice on the phone things are not really actioned. In fact I find council dismissive, not reactive and definitely not proactive.	Dune Ridge	2	17 Oct 2020
Romy is excellent on the front counter	Oceanview Park	5	16 Oct 2020
i had an issue with the council this week. it wasn't until i got angry did i get some sort of service as the council stole my water. i am normally a very happy person but they make it hard not to be a normal person	Oceanview Park	1	13 Oct 2020
cannot get information about rates	Eastwood Point	2	13 Oct 2020
Contacting the council is an exercise in getting nowhere very slowly	Cedar Vale	1	9 Oct 2020
Complaints are never heard	Dune Ridge	1	7 Oct 2020
Very very poor. Multiple times of trying to speak about a community issue and absolutely no response by phone or email.	Boronia Bay	1	4 Oct 2020
Sometimes good and sometimes not	Lavender Ridge	3	3 Oct 2020
Can never reach right person	Dune Ridge	1	3 Oct 2020
Long response times to questions asked	Noble Hills	2	30 Sep 2020
Council staff would be the most unreliable staff I have ever known in any organisation.	Dune Ridge	1	24 Sep 2020
They're been helpful	Cedar Vale	4	22 Sep 2020
Have given up putting in CSRs as dept heads just fob you off, customer service personnel have no authority over dept heads.	Dune Ridge	3	22 Sep 2020
Emails need to be followed up more with Business that use council properties.	Dune Ridge	3	22 Sep 2020
it took 6 weeks for someone to return my e-mail	Fernlea Heights	1	22 Sep 2020

Customer service

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
CHANNEL	Phone	3.93 ±0.17	152	1.09	0.000 (*******)	0.68 (**)	+36.1
CHANNEL	Internet	3.15 ±0.16	227	1.20	0.000 (*******)	0.66 (**)	-26.1
INDUSTRY	Public Administration and Safety	4.11 ±0.57	9	0.87	0.026 (*)	0.62 (**)	+27.0
INDUSTRY	Agriculture, Forestry and Fishing	2.77 ±0.71	13	1.31	0.051	0.57 (**)	-28.9
TOWN OR SUBURB	Lavender Ridge	2.83 ±0.85	6	1.07	0.145	0.56 (**)	-25.9
INDUSTRY	Manufacturing	2.79 ±0.72	14	1.37	0.058	0.55 (**)	-28.3
TOWN OR SUBURB	Oceanview Park	2.80 ±1.40	5	1.60	0.348	0.47 (*)	-27.2
TOWN OR SUBURB	Cliffside Park	3.88 ±0.29	16	0.60	0.009 (**)	0.44 (*)	+17.5
TOWN OR SUBURB	Fairhaven Sands	3.86 ±0.47	7	0.64	0.109	0.41 (*)	+16.3
TOWN OR SUBURB	Kensington Grove	4.00 ±1.22	6	1.53	0.386	0.39 (*)	+22.1
ABTSI	Yes	3.84 ±0.55	19	1.23	0.168	0.33 (*)	+16.2
MORTGAGE	No	3.63 ±0.15	222	1.15	0.002 (**)	0.32 (*)	+17.1
INDUSTRY	Arts and Recreation Services	3.80 ±0.86	5	0.98	0.443	0.31 (*)	+13.8
EDUCATION	No tertiary education	3.74 ±0.24	92	1.15	0.010 (**)	0.30 (*)	+15.2
CALD	No	3.51 ±0.13	336	1.21	0.064	0.29 (*)	+16.8
HOUSEHOLD INCOME	Less than $20,000	3.74 ±0.39	23	0.94	0.158	0.27 (*)	+11.9
TOWN OR SUBURB	Crimson Waters	3.75 ±0.67	8	0.97	0.403	0.26 (*)	+11.8
AGE	Over 75	3.78 ±0.86	9	1.31	0.469	0.25 (*)	+13.0
TOWN OR SUBURB	Gulfstream Rise	3.17 ±1.08	6	1.34	0.583	0.24 (*)	-12.3
INDUSTRY	Transport, Postal and Warehousing	3.20 ±0.53	20	1.21	0.314	0.23 (*)	-11.3
AGE	18-25	3.20 ±1.02	5	1.17	0.610	0.22 (*)	-10.9
TOWN OR SUBURB	Kangaroo Island	3.71 ±0.95	7	1.28	0.602	0.20 (*)	+10.3
TOWN OR SUBURB	Highpoint Plains	3.25 ±0.76	8	1.09	0.574	0.19	-8.9
TOWN OR SUBURB	Dune Ridge	3.28 ±0.33	50	1.20	0.244	0.18	-8.5
DEPENDENT CHILDREN	Yes	3.32 ±0.23	111	1.22	0.149	0.16	-7.8
MORTGAGE	Yes	3.35 ±0.21	137	1.24	0.172	0.15	-7.0
HOUSEHOLD INCOME	$60,001 - $80,000	3.62 ±0.46	29	1.27	0.490	0.14	+6.9
INDUSTRY	Retail Trade	3.61 ±0.51	23	1.24	0.566	0.12	+6.2
TOWN OR SUBURB	Birnam Heights	3.33 ±0.87	9	1.33	0.764	0.11	-5.5
AGE	66-75	3.35 ±0.39	40	1.26	0.540	0.10	-5.2
TOWN OR SUBURB	Cedar Vale	3.56 ±0.32	45	1.11	0.563	0.09	+4.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.55 ±0.33	42	1.10	0.609	0.08	+3.8
INDUSTRY	Mining	3.39 ±0.48	23	1.17	0.757	0.07	-3.2
INDUSTRY	Construction	3.53 ±0.39	32	1.12	0.727	0.06	+3.0
TOWN OR SUBURB	Lakeside Glade	3.52 ±0.51	23	1.25	0.821	0.05	+2.5
EDUCATION	TAFE or technical	3.50 ±0.19	139	1.15	0.695	0.04	+2.0
INDUSTRY	Electricity, Gas, Water and Waste Services	3.50 ±0.92	8	1.32	0.939	0.03	+1.5
AGE	56-65	3.45 ±0.25	80	1.15	0.899	0.02	-0.8
TOWN OR SUBURB	Ironbark Vale	3.47 ±0.38	34	1.12	0.975	0.01	+0.3
TOWN OR SUBURB	Blue Gum Grove	3.47 ±0.69	15	1.36	0.996	0.00	+0.1

Emergency and disaster management

Survey respondents expressed concerns about the lack of information and knowledge on dealing with floods and cyclones, as well as inadequate preventive fire management. They also mentioned poor treatment of volunteers, lack of warning systems for bushfires, and absence of cyclone shelters. Some respondents felt that the council and emergency services were unequipped to handle catastrophic conditions and that local communities were excluded from processes. There were also concerns about slow communication and high rates.

Comment	Suburb	Rating	Date
With regard to bushfires response 2018 - haphazard disorganised arrogant are werds that readily spring to mind	Dune Ridge	2	3 Mar 2021
I wouldn't rely on the council for anything, no cyclone shelters	Redwood Glen Harbour	2	24 Oct 2020
good ses	Cliffside Park	4	21 Oct 2020
i'm on a hill so flooding doesn't affect me	Cliffside Park	5	21 Oct 2020
slow on getting information out	Birnam Heights	3	20 Oct 2020
can't comment	Dune Ridge	3	20 Oct 2020
There has been no action other than state government action towards the civil pandemic.	Birnam Heights	2	17 Oct 2020
Draw on local resident knowledge for manaign emergency response and recovery	Royal Heights	2	16 Oct 2020
local community excluded from processes, no contact s made	Mallacoota	1	16 Oct 2020
i have more than one job and i work with explosives and chemicals and the council and emergency services were unequipped to deal with catastrophic conditions	Oceanview Park	1	13 Oct 2020
more information to community in regards to floods and fires	Dune Ridge	3	12 Oct 2020
rates too high	Copperfield Rise	2	12 Oct 2020
There is no cyclone shelter	Cliffside Park	2	12 Oct 2020
If you live in the Deepwater or Gulfstream Rise area which is prone to catastrophic bushfire you have no way of knowing if a fire is heading your way. Judy Ferarri is the wife of the Wartburg Fire Warden, but she blocks residents from her site if they do not agree with her. There needs to be a warning system for all residents.	Palm Island	1	5 Oct 2020
Only been in Redwood Glen for a couple of years and don't have much information on that subject	Cedar Vale	3	5 Oct 2020
Not enough preventive fire management and controlled fires...hence large bushfires in the last couple of years	Noble Hills	2	30 Sep 2020
I would never rely on the council for anything.	Dune Ridge	2	24 Sep 2020
QFES treating volunteers like shit.. Being called a thief and I lyer..	Hampstead Downs	1	23 Sep 2020
No back burning done by council.	Gulfstream Rise	1	22 Sep 2020
No info for community.	Gulfstream Rise	1	22 Sep 2020
No knowledge of what to do if there are floods or cyclones	Dune Ridge	2	22 Sep 2020
Havent really had to deal with these recently.	Dune Ridge	3	22 Sep 2020

Emergency and disaster management

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Blue Gum Grove	4.27 ±0.26	11	0.45	0.000 (*******)	0.93 (*******)	+29.3
TOWN OR SUBURB	Gulfstream Rise	2.43 ±1.11	7	1.50	0.044 (*)	0.89 (*******)	-44.5
TOWN OR SUBURB	Springfield Hills	4.33 ±0.60	6	0.75	0.010 (**)	0.88 (*******)	+31.3
INDUSTRY	Public Administration and Safety	4.33 ±0.53	9	0.82	0.004 (**)	0.86 (*******)	+31.6
INDUSTRY	Agriculture, Forestry and Fishing	2.82 ±0.83	11	1.40	0.076	0.62 (**)	-29.4
CHANNEL	Phone	3.92 ±0.15	145	0.94	0.000 (*******)	0.60 (**)	+25.6
CALD	No	3.62 ±0.11	332	1.00	0.001 (*******)	0.58 (**)	+31.2
CHANNEL	Internet	3.33 ±0.13	226	1.03	0.000 (*******)	0.57 (**)	-19.5
TOWN OR SUBURB	Eastwood Point	4.00 ±0.55	5	0.63	0.115	0.53 (**)	+17.8
ABTSI	No	3.62 ±0.11	328	1.01	0.002 (**)	0.50 (**)	+25.6
TOWN OR SUBURB	Kensington Grove	4.00 ±0.65	6	0.82	0.177	0.49 (*)	+17.9
INDUSTRY	Rental, Hiring and Real Estate Services	4.00 ±0.78	5	0.89	0.261	0.47 (*)	+17.8
INDUSTRY	Arts and Recreation Services	3.20 ±0.35	5	0.40	0.056	0.45 (*)	-14.0
RENTER	Yes	3.90 ±0.24	59	0.93	0.002 (**)	0.41 (*)	+16.5
TOWN OR SUBURB	Lavender Ridge	3.20 ±0.66	5	0.75	0.293	0.39 (*)	-14.0
TOWN OR SUBURB	Kangaroo Island	3.89 ±0.48	9	0.74	0.170	0.38 (*)	+13.6
TOWN OR SUBURB	Dune Ridge	3.20 ±0.32	44	1.10	0.024 (*)	0.37 (*)	-15.2
EDUCATION	No tertiary education	3.82 ±0.19	94	0.96	0.002 (**)	0.36 (*)	+14.5
HOUSEHOLD INCOME	Less than $20,000	3.90 ±0.49	21	1.15	0.146	0.34 (*)	+14.8
INDUSTRY	Mining	3.24 ±0.46	21	1.06	0.164	0.32 (*)	-12.9
TOWN OR SUBURB	Alamanda Beach	3.80 ±0.66	5	0.75	0.458	0.28 (*)	+9.9
INDUSTRY	Administrative and Support Services	3.80 ±0.42	15	0.83	0.244	0.27 (*)	+10.2
INDUSTRY	Manufacturing	3.31 ±0.49	13	0.91	0.327	0.26 (*)	-9.9
INDUSTRY	Retail Trade	3.30 ±0.48	20	1.10	0.291	0.25 (*)	-10.4
INDUSTRY	Health Care and Social Assistance	3.75 ±0.25	28	0.69	0.131	0.24 (*)	+8.4
TOWN OR SUBURB	Cedar Vale	3.76 ±0.30	45	1.01	0.152	0.23 (*)	+9.2
DEPENDENT CHILDREN	No	3.62 ±0.12	258	0.99	0.056	0.22 (*)	+9.6
TOWN OR SUBURB	Highpoint Plains	3.75 ±0.57	8	0.83	0.497	0.21 (*)	+7.9
ABTSI	Yes	3.72 ±0.37	18	0.80	0.365	0.19	+7.0
TOWN OR SUBURB	Cliffside Park	3.71 ±0.36	17	0.75	0.396	0.18	+6.3
TOWN OR SUBURB	Oceanview Park	3.33 ±1.19	6	1.49	0.716	0.17	-8.7
CORE ACTIVITY NEED	No	3.57 ±0.11	340	1.03	0.388	0.16	+7.0
AGE	56-65	3.43 ±0.23	77	1.02	0.237	0.15	-6.0
TOWN OR SUBURB	Boronia Bay	3.67 ±0.34	24	0.85	0.502	0.13	+4.8
TOWN OR SUBURB	Ironbark Vale	3.45 ±0.30	33	0.89	0.518	0.11	-4.2
INDUSTRY	Other	3.63 ±0.23	79	1.06	0.442	0.10	+4.1
HOUSEHOLD INCOME	$20,000 - $40,000	3.63 ±0.27	57	1.05	0.535	0.09	+3.7
TOWN OR SUBURB	Lakeside Glade	3.63 ±0.42	19	0.93	0.704	0.08	+3.3
INDUSTRY	Construction	3.62 ±0.41	29	1.13	0.731	0.07	+2.9
HOUSEHOLD INCOME	$100,001 - $150,000	3.60 ±0.32	43	1.08	0.733	0.06	+2.3
TOWN OR SUBURB	Cypress Point	3.60 ±0.89	5	1.02	0.916	0.05	+1.9
CORE ACTIVITY NEED	Yes	3.60 ±0.54	20	1.24	0.858	0.04	+2.0
EMPLOYMENT	Full time	3.53 ±0.16	144	1.01	0.797	0.03	-1.1
TOWN OR SUBURB	Fairhaven Sands	3.57 ±0.67	7	0.90	0.954	0.02	+0.8
TOWN OR SUBURB	Copperfield Rise	3.54 ±0.33	24	0.82	0.950	0.01	-0.4
INDUSTRY	Transport, Postal and Warehousing	3.55 ±0.45	20	1.02	0.993	0.00	-0.1

Environmental management services

Survey respondents expressed concerns about the decline of the natural environment, lack of attention to coastal dune protection, and inadequate information from the council. They also mentioned the need for better management of trees in urban areas and the importance of a sustainability strategy. Some respondents praised the management of parklands but criticized the use of plastic grass and the council's prioritization of dogs over wildlife. Overall, respondents called for more proactive measures and increased attention to environmental issues.

Comment	Suburb	Rating	Date
Council needs to be more proactive. Where is their (our) sustainability strategy. Its not all about new industry As the source of the largest uncontrolled discharge to the harbour (stormwater) GRC need to be more involved in GHHP	Ironbark Vale	2	26 Oct 2020
Parklands are well managed in the GRC area, but in my opinion GRC fails to appreciate the importance of properly looking after trees on green strips and other urban areas and fails to replant trees damaged or cutdown on green strips on Redwood Glen streets. When I have spoken to Council about replacing trees cutdown, the response is that the ones cut down were damaging aging infrastructure under the pavements so wouldn't replant - they didn't really care about preserving the environmental quality of the local area - if they didn't live in that street - it doesn't seem to matter. In my opinion if trees were better looked after, eg coppiced or selected as smaller low maintenance varieties this issue could be overcome. They seems to be a quick fix / no maintenance approach which will significantly impact on the liveability of the town in years to come. There seems to be a low cost / budget mentality without considering longer term environmental benefits of living with plants in your local area. Plastic grass in Goondoon street on the Central Reservation - really!!!. Use the grass like plants, such as they have at Eastwood Point instead of plastic grass. Again GFC gets the Parklands right, but forget to extend their knowledge to the urban streets, which is where most of us have to spend time - travelling through, living or visiting shops.	Highpoint Plains	2	25 Oct 2020
they should be cut down in more plastic	Willow Vale	2	25 Oct 2020
Allowed large companies to dig up grass on port area - tremendous for the town beacuse of ONG ships - mixed	Sylvan Valley	4	22 Oct 2020
rates don't stop going up	Cliffside Park	2	21 Oct 2020
Over regulated	Kangaroo Island	1	18 Oct 2020
lack of information from council for rural areas.	Mystic Sands	2	16 Oct 2020
1770 the council let the trees die and fall into the oecean	Dune Ridge	2	8 Oct 2020
Protection fine, education could improve for greater reach	Fairhaven Sands	3	1 Oct 2020
Natural environment is declining all the time	Kangaroo Island	1	30 Sep 2020
Redwood Glen used to be a proud tidy towns winner on several occasions and now strewn with rubbish everywhere. Put more people breaking the laws on community services to clean up these areas and get the place back to its healthy and clean state	Mallacoota	2	30 Sep 2020
The Council puts dog's first, wildlife last	Dune Ridge	1	24 Sep 2020
Safety of boatie is as risk, please dredge the creek	Hampstead Downs	1	23 Sep 2020
This needs increased attention to maintain ehy we and tourists come here	Harvest Ridge	2	23 Sep 2020
More Dune protection against rising sea levels and more regeneration for coastal dunes.	Dune Ridge	4	22 Sep 2020
Have not seen any of this	Fernlea Heights	2	22 Sep 2020

Environmental management services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Eastwood Point	4.00 ±0.40	7	0.53	0.000 (*******)	0.98 (*******)	+41.1
TOWN OR SUBURB	Cypress Point	3.86 ±0.26	7	0.35	0.000 (*******)	0.86 (*******)	+34.2
INDUSTRY	Public Administration and Safety	4.00 ±0.89	7	1.20	0.055	0.75 (**)	+41.1
TOWN OR SUBURB	Kensington Grove	4.00 ±0.97	7	1.31	0.079	0.71 (**)	+41.1
INDUSTRY	Arts and Recreation Services	2.60 ±0.70	5	0.80	0.129	0.56 (**)	-25.6
TOWN OR SUBURB	Dune Ridge	2.61 ±0.30	46	1.05	0.000 (*******)	0.55 (**)	-27.3
TOWN OR SUBURB	Copperfield Rise	3.58 ±0.26	26	0.69	0.002 (**)	0.49 (*)	+22.1
INDUSTRY	Agriculture, Forestry and Fishing	2.71 ±0.42	14	0.80	0.044 (*)	0.45 (*)	-20.6
CHANNEL	Internet	2.94 ±0.14	227	1.10	0.000 (*******)	0.44 (*)	-20.3
INDUSTRY	Accommodation and Food Services	2.70 ±0.68	10	1.10	0.198	0.41 (*)	-21.1
EDUCATION	No tertiary education	3.48 ±0.23	91	1.11	0.001 (*******)	0.40 (*)	+21.9
TOWN OR SUBURB	Gulfstream Rise	2.71 ±0.95	7	1.28	0.370	0.36 (*)	-20.3
TOWN OR SUBURB	Blue Gum Grove	3.50 ±0.59	12	1.04	0.228	0.34 (*)	+17.3
HOUSEHOLD INCOME	$80,001 - $100,000	3.47 ±0.39	30	1.09	0.090	0.32 (*)	+16.6
TOWN OR SUBURB	Lavender Ridge	2.86 ±0.47	7	0.64	0.243	0.31 (*)	-13.5
TOWN OR SUBURB	Highpoint Plains	2.86 ±0.62	7	0.83	0.365	0.29 (*)	-13.5
TOWN OR SUBURB	Ironbark Vale	2.86 ±0.37	35	1.12	0.116	0.28 (*)	-14.4
INDUSTRY	Administrative and Support Services	3.42 ±0.63	12	1.11	0.386	0.25 (*)	+13.3
INDUSTRY	Mining	3.38 ±0.38	24	0.95	0.221	0.24 (*)	+11.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.36 ±0.30	47	1.04	0.127	0.23 (*)	+11.8
ABTSI	No	3.17 ±0.12	340	1.12	0.173	0.22 (*)	+13.5
HOUSEHOLD INCOME	More than $150,000	3.35 ±0.31	52	1.14	0.165	0.21 (*)	+11.2
AGE	66-75	2.95 ±0.31	37	0.96	0.199	0.20 (*)	-10.0
AGE	Over 75	3.36 ±0.77	11	1.30	0.565	0.19	+10.7
INDUSTRY	Construction	2.96 ±0.43	28	1.15	0.395	0.17	-8.9
RENTER	No	3.18 ±0.12	309	1.10	0.217	0.16	+9.8
TOWN OR SUBURB	Kangaroo Island	3.33 ±0.97	9	1.49	0.696	0.15	+9.2
INDUSTRY	Electricity, Gas, Water and Waste Services	3.29 ±0.65	7	0.88	0.665	0.14	+6.8
TOWN OR SUBURB	Crimson Waters	3.00 ±0.92	6	1.15	0.761	0.13	-6.7
TOWN OR SUBURB	Lakeside Glade	3.27 ±0.47	22	1.14	0.579	0.12	+6.5
TOWN OR SUBURB	Boronia Bay	3.26 ±0.54	19	1.21	0.653	0.11	+6.0
HOUSEHOLD INCOME	$40,001 - $60,000	3.25 ±0.39	36	1.19	0.565	0.10	+5.6
AGE	56-65	3.07 ±0.26	75	1.14	0.522	0.08	-4.3
DEPENDENT CHILDREN	Yes	3.09 ±0.20	115	1.11	0.529	0.07	-3.6
TOWN OR SUBURB	Cliffside Park	3.20 ±0.62	15	1.22	0.851	0.05	+2.8
HOUSEHOLD INCOME	$60,001 - $80,000	3.10 ±0.40	31	1.15	0.818	0.04	-2.3
HOUSEHOLD INCOME	$20,000 - $40,000	3.18 ±0.28	57	1.09	0.805	0.03	+1.8
TOWN OR SUBURB	Fairhaven Sands	3.13 ±0.54	8	0.78	0.951	0.02	-0.8
INDUSTRY	Professional, Scientific and Technical Services	3.15 ±0.60	13	1.10	0.969	0.01	+0.6

Financial management

Survey respondents expressed concerns about the city center receiving most of the funds, while other areas are neglected. They also mentioned a lack of transparency in spending, increasing rates, and mistrust in the council. Some respondents questioned the allocation of funds for specific projects and suggested getting more funds from corporations. They also criticized the council for not providing enough local jobs and not managing resources efficiently. Respondents called for better management and more transparency in the council's actions.

Comment	Suburb	Rating	Date
Transport - no Efficient - no	Dune Ridge	2	3 Mar 2021
Its hard to see where all my rates go. Bring NRL teams to Redwood Glen, sorry not responsible management	Ironbark Vale	3	26 Oct 2020
plenty of ways to save money	Windermere Heights	1	26 Oct 2020
they are patching up roads when they don't need patching where it's not needed and other roads that need doing are not done because the general public can't see it and don't use it as much. there was a tender job for cleaning all the public toilets and other jobs that the local people were doing but the council gave the tender job to a company in Brisbane and overseas companies. they are not giving local any jobs.	Willow Vale	2	25 Oct 2020
it's great because the younger generation are out of control so it keeps them in control	Highpoint Plains	5	20 Oct 2020
rates are shocking and see nothing for this on a rural property. Need a crew for each area. and staff that know the roads and can apply local knowledge	Royal Heights	1	16 Oct 2020
Get more funds from corporations, Port Authority get things done. What does council do with the funds collected? Get more from other industry	Kensington Grove	1	16 Oct 2020
A lot of money has been spent on attracting tourists at the expense of local things like a pool at Boyne/Tannum	Copperfield Rise	2	15 Oct 2020
The council neglects Dune Ridges. No swimming pools and other things	Dune Ridge	1	9 Oct 2020
Needs to be more transparencies for costs of different things. Life saving needed more money. But they already get 200,000 already and maybe they get 100,00 in wages but i question where the other 100,00 goes!	Dune Ridge	3	7 Oct 2020
Don't really know	Cedar Vale	3	5 Oct 2020
Money wasted everywhere. Philip St Precinct for example.	Copperfield Rise	1	25 Sep 2020
I would never trust the council regards anything	Dune Ridge	2	24 Sep 2020
rates going up steadily year after year	Hawthorne Hills	2	23 Sep 2020
Vague descriptions on what the money is being spent on.	Gulfstream Rise	1	22 Sep 2020
Council is doing a reasonable job. However the place seemed stop while covid restrictions were in while other council were still doing things.	Dune Ridge	3	22 Sep 2020
All the money is spent in the city centre	Fernlea Heights	2	22 Sep 2020

Financial management

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	4.29 ±0.65	7	0.88	0.000 (*******)	1.38 (*******)	+74.5
INDUSTRY	Agriculture, Forestry and Fishing	2.08 ±0.49	12	0.86	0.001 (*******)	0.85 (*******)	-44.2
TOWN OR SUBURB	Birnam Heights	3.58 ±0.63	12	1.11	0.034 (*)	0.62 (**)	+36.9
TOWN OR SUBURB	Oceanview Park	2.33 ±0.88	6	1.11	0.196	0.52 (**)	-30.6
TOWN OR SUBURB	Cliffside Park	3.36 ±0.38	11	0.64	0.022 (*)	0.50 (**)	+24.6
TOWN OR SUBURB	Eastwood Point	3.33 ±0.60	6	0.75	0.167	0.44 (*)	+22.5
ABTSI	No	2.97 ±0.13	300	1.13	0.010 (**)	0.43 (*)	+32.4
TOWN OR SUBURB	Gulfstream Rise	2.38 ±1.04	8	1.49	0.301	0.42 (*)	-28.6
INDUSTRY	Administrative and Support Services	3.31 ±0.45	13	0.82	0.082	0.41 (*)	+21.7
AGE	Over 75	3.36 ±0.67	14	1.29	0.184	0.38 (*)	+24.5
TOWN OR SUBURB	Ironbark Vale	2.52 ±0.46	25	1.17	0.081	0.37 (*)	-21.8
TOWN OR SUBURB	Mallacoota	3.29 ±0.53	21	1.24	0.152	0.34 (*)	+21.1
CHANNEL	Phone	3.17 ±0.22	114	1.20	0.004 (**)	0.33 (*)	+21.4
HOUSEHOLD INCOME	$20,000 - $40,000	3.18 ±0.25	44	0.83	0.030 (*)	0.30 (*)	+16.5
INDUSTRY	Retail Trade	3.22 ±0.57	18	1.23	0.269	0.28 (*)	+17.3
INDUSTRY	Mining	2.64 ±0.45	22	1.07	0.213	0.27 (*)	-15.3
ABTSI	Yes	2.60 ±0.84	10	1.36	0.458	0.26 (*)	-16.7
EMPLOYMENT	Not at all	3.10 ±0.21	101	1.09	0.044 (*)	0.24 (*)	+14.5
HOUSEHOLD INCOME	Less than $20,000	3.18 ±0.75	11	1.27	0.471	0.23 (*)	+14.6
HOUSEHOLD INCOME	$60,001 - $80,000	2.68 ±0.44	28	1.20	0.279	0.22 (*)	-13.2
TOWN OR SUBURB	Fairhaven Sands	3.14 ±0.83	7	1.12	0.583	0.21 (*)	+12.4
TOWN OR SUBURB	Highpoint Plains	3.13 ±0.81	8	1.17	0.601	0.19	+11.4
TOWN OR SUBURB	Dune Ridge	2.76 ±0.28	45	0.95	0.250	0.17	-9.3
DEPENDENT CHILDREN	No	2.98 ±0.14	218	1.09	0.174	0.16	+10.0
GENDER	Female	3.01 ±0.17	157	1.11	0.156	0.15	+9.5
INDUSTRY	Manufacturing	2.77 ±0.53	13	0.97	0.592	0.14	-7.7
HOUSEHOLD INCOME	$100,001 - $150,000	3.04 ±0.33	45	1.13	0.401	0.13	+8.1
EDUCATION	TAFE or technical	3.00 ±0.20	121	1.11	0.284	0.12	+7.3
TOWN OR SUBURB	Lavender Ridge	2.80 ±0.86	5	0.98	0.797	0.11	-5.9
INDUSTRY	Construction	2.81 ±0.42	27	1.12	0.640	0.09	-5.5
TOWN OR SUBURB	Kensington Grove	3.00 ±0.89	7	1.20	0.844	0.08	+4.7
TOWN OR SUBURB	Copperfield Rise	2.83 ±0.50	24	1.25	0.747	0.07	-4.4
TOWN OR SUBURB	Kangaroo Island	2.83 ±1.17	6	1.46	0.894	0.06	-4.2
INDUSTRY	Electricity, Gas, Water and Waste Services	2.88 ±0.64	8	0.93	0.910	0.04	-2.0
AGE	36-45	2.95 ±0.33	56	1.26	0.820	0.03	+2.2
TOWN OR SUBURB	Lakeside Glade	2.93 ±0.57	15	1.12	0.940	0.02	+1.2

Informing the community of council decisions

Survey respondents feel that they are not well-informed about council decisions and changes, as they often only hear about them after they have happened. The lack of a local newspaper is a significant issue for many, as they feel it limits their access to information. Some respondents appreciate the use of social media and live streaming of council meetings, but others feel that not everyone is tech-savvy enough to access these resources. Overall, there is a desire for better communication and more accessible information about council decisions.

Comment	Suburb	Rating	Date
What local newspaper? You have to go looking if you are interested	Ironbark Vale	3	26 Oct 2020
there is no local newspaper.	Blue Gum Grove	4	26 Oct 2020
i don't follow them and we don't have a local newspaper anymore	Boronia Bay	3	25 Oct 2020
you can actually watch the council meetings which is great	Gulfstream Rise	5	25 Oct 2020
There is no paperbased local newspaper - so unless you go looking for Council Decisions on the internet I do not think it is very easy to find out about them	Highpoint Plains	2	25 Oct 2020
not everyone is on computers. the hard copy would be nice and if it was free not having to pay for it	Willow Vale	2	25 Oct 2020
You click onto a link and you can’t read anything because you have to pay to do it which is absolutely ridiculous so as for the local newspapers they get a -10 for good	Copperfield Rise	2	25 Oct 2020
No newspapers now	Wattle Grove	1	25 Oct 2020
no local newspaper	Copperfield Rise	2	24 Oct 2020
social media is working well	Blue Gum Grove	4	22 Oct 2020
N/A	Sylvan Valley	3	22 Oct 2020
lost our local paper so it makes it a little harder to comment	Cliffside Park	2	21 Oct 2020
newspaper closed down and don't get much material in the mail	Cliffside Park	2	21 Oct 2020
live streaming their meetings which i love	Boronia Bay	5	20 Oct 2020
we don't see it or hear it as local paper disappeared and electronically doing it and lot of older people not technically minded. Only hear about deaths for example by word of mouth.	Lakeside Glade	2	20 Oct 2020
we only get a magazing every now and again. and a news letter monthly.	Highpoint Plains	5	20 Oct 2020
no local paper anymore	Birnam Heights	2	20 Oct 2020
One sided	Copperfield Rise	3	19 Oct 2020
Newspaper is totally useless on Facebook only is where I get any info.	Birnam Heights	2	17 Oct 2020
With no local papers there is little way of finding anything out.	Dune Ridge	2	17 Oct 2020
papaers miss our area. Get Bundaberg friday news and nothing else.	Mystic Sands	2	16 Oct 2020
ask a sample of community at the end of any month. There would be close to zero people who were aware of any decisions made that month	Mallacoota	1	16 Oct 2020
What newspaper. The town loses it identity once it loses its local paper.	Cedar Vale	3	16 Oct 2020
i haven't seen anything new or anything from the council on safety or meetings as i am working on a council job atm	Oceanview Park	1	13 Oct 2020
I wasn't notified with my block of land! Otherwise they are ok with other things	Dune Ridge	2	7 Oct 2020
There are no local newspapers anymore	Dune Ridge	2	5 Oct 2020
Unless told, do not know about it	Dune Ridge	2	3 Oct 2020
Rarely given reasons why a decision is made	Kangaroo Island	1	30 Sep 2020
We don't have a local newspaper	Ironbark Vale	2	29 Sep 2020
Driftwood street Cedar Vale CRS 594460	Cedar Vale	1	23 Sep 2020
social media works well. I am signed up to get info	Harvest Ridge	5	23 Sep 2020
Used to look on councils agenda for info but that seems to have dried up and they dont appear on website till last minute.	Dune Ridge	2	22 Sep 2020
hardly ever here about changes until they have happened. Changes are not to the benefit of the community only Council bottom line	Fernlea Heights	2	22 Sep 2020

Informing the community of council decisions

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	3.80 ±1.02	5	1.17	0.167	0.62 (**)	+34.9
TOWN OR SUBURB	Fairhaven Sands	3.63 ±0.48	8	0.70	0.029 (*)	0.57 (**)	+26.6
INDUSTRY	Agriculture, Forestry and Fishing	2.50 ±0.62	16	1.27	0.060	0.50 (**)	-28.9
TOWN OR SUBURB	Lakeside Glade	3.59 ±0.45	22	1.07	0.023 (*)	0.48 (*)	+26.2
TOWN OR SUBURB	Oceanview Park	2.57 ±0.87	7	1.18	0.244	0.44 (*)	-25.0
TOWN OR SUBURB	Kensington Grove	3.63 ±0.98	8	1.41	0.271	0.43 (*)	+26.6
RENTER	Yes	3.45 ±0.31	55	1.19	0.012 (*)	0.37 (*)	+21.4
TOWN OR SUBURB	Crimson Waters	2.67 ±1.00	6	1.25	0.407	0.35 (*)	-20.3
INDUSTRY	Education and Training	3.40 ±0.38	40	1.24	0.087	0.29 (*)	+17.2
ABTSI	No	3.12 ±0.13	333	1.18	0.074	0.28 (*)	+18.2
CHANNEL	Phone	3.28 ±0.19	144	1.18	0.012 (*)	0.27 (*)	+15.9
TOWN OR SUBURB	Cliffside Park	3.36 ±0.51	14	0.97	0.289	0.26 (*)	+13.6
TOWN OR SUBURB	Lavender Ridge	3.40 ±1.19	5	1.36	0.600	0.25 (*)	+15.3
TOWN OR SUBURB	Ironbark Vale	2.83 ±0.41	29	1.12	0.198	0.24 (*)	-13.2
INDUSTRY	Electricity, Gas, Water and Waste Services	3.33 ±0.69	9	1.05	0.475	0.23 (*)	+12.2
GENDER	Female	3.23 ±0.18	160	1.16	0.037 (*)	0.22 (*)	+12.9
INDUSTRY	Manufacturing	2.87 ±0.52	15	1.02	0.403	0.21 (*)	-10.9
TOWN OR SUBURB	Highpoint Plains	3.30 ±0.62	10	1.00	0.495	0.20 (*)	+10.6
EDUCATION	No tertiary education	3.25 ±0.26	88	1.24	0.146	0.18	+10.6
INDUSTRY	Construction	2.90 ±0.44	29	1.21	0.383	0.17	-9.7
TOWN OR SUBURB	Copperfield Rise	2.92 ±0.38	25	0.98	0.390	0.16	-8.4
HOUSEHOLD INCOME	More than $150,000	3.24 ±0.33	51	1.20	0.333	0.15	+8.4
INDUSTRY	Administrative and Support Services	3.23 ±0.57	13	1.05	0.612	0.14	+7.3
ABTSI	Yes	3.25 ±0.68	16	1.39	0.626	0.13	+8.3
DEPENDENT CHILDREN	Yes	2.99 ±0.21	115	1.18	0.306	0.11	-6.3
INDUSTRY	Arts and Recreation Services	3.00 ±0.55	5	0.63	0.766	0.09	-4.1
INDUSTRY	Transport, Postal and Warehousing	3.00 ±0.54	17	1.14	0.753	0.08	-4.3
AGE	66-75	3.15 ±0.36	39	1.14	0.692	0.07	+3.7
TOWN OR SUBURB	Cedar Vale	3.02 ±0.40	41	1.30	0.749	0.06	-3.2
TOWN OR SUBURB	Kangaroo Island	3.14 ±0.83	7	1.12	0.891	0.05	+2.8
TOWN OR SUBURB	Dune Ridge	3.04 ±0.29	47	1.03	0.768	0.04	-2.3
TOWN OR SUBURB	Gulfstream Rise	3.13 ±1.01	8	1.45	0.937	0.03	+2.0
INDUSTRY	Accommodation and Food Services	3.11 ±0.84	9	1.29	0.951	0.02	+1.3
EDUCATION	University	3.10 ±0.22	115	1.19	0.907	0.01	+0.7
TOWN OR SUBURB	Birnam Heights	3.09 ±0.77	11	1.31	0.988	0.00	+0.3

Infrastructure and property services

Survey respondents report a lack of footpaths in certain areas, poorly maintained roads, and inadequate drainage systems. They also mention that some roads flood during heavy rain, and that lighting is rarely checked and replaced. Respondents express frustration with the time it takes for improvements to be approved and implemented, and they feel that more attention should be given to footpaths and roads in outer and rural areas. Some respondents also mention issues with sewage systems and park facilities. Overall, there is a general sentiment that roads and footpaths need improvement and better maintenance.

Comment	Suburb	Rating	Date
Roads are in poor shape - any repair appear tempered and wersen abnsat rain	Dune Ridge	2	3 Mar 2021
Bulk standard really. But we do now have a blue tree, a dead one though	Ironbark Vale	3	26 Oct 2020
some roads need resurfacing. better entries to some of the place around town	Oceanview Park	2	26 Oct 2020
no bitchumen roads and a couple of school bus runs on those roads and they are fairly dangerous	Alamanda Beach	1	25 Oct 2020
our roads are a disgrace. dirt roads and trees hanging over bus routes	Gulfstream Rise	1	25 Oct 2020
different members of the council for over 14 years the state government gave the council for flood damage and they spent the money on Rod's peninsula. they should have spent it on boat ramps built by locals as it was damaged by the floods. they should build a toilet block there as there are no toilet blocks there but they built a new toilet block elsewhere where they already had a toilet block. There should be a bus stop shelter at the corner of Bruce highway and turkey beach road as it's needed there.	Willow Vale	2	25 Oct 2020
Wont listen to locals on safety etc and wont come and have a look	Wattle Grove	1	25 Oct 2020
Lack of footpaths in residential areas borders on disgraceful	Ironbark Vale	2	24 Oct 2020
Good to see paths being resurfaced around Boyne Tannum	Cedar Vale	4	24 Oct 2020
Lot of them being fixed	Blue Gum Grove	3	23 Oct 2020
Calliope needs better foorpath/pathways	Cliffside Park	2	22 Oct 2020
they could be improved. i have made suggestions and never heard back from anyone. the council are not very good at responding to suggestions	Blue Gum Grove	3	22 Oct 2020
they are doing road works around	Cliffside Park	4	21 Oct 2020
council put a water pipe in and they ripped up my driveway. it happened 4 years ago. and nothing has been done about it.	Dune Ridge	1	20 Oct 2020
Stop wasting money revealing road that don't need to be I.e. Eastwood Point	Ironbark Vale	2	19 Oct 2020
Annoying to have lanes closed when trimming median strips.	Boronia Bay	2	16 Oct 2020
Street lighting around tannum is terrible. Needs more street lights	Cedar Vale	3	16 Oct 2020
get a fire management policy in place for shire roads	Mallacoota	1	16 Oct 2020
Agnes road needs improvement	Birnam Heights	4	15 Oct 2020
Footpaths are lacking in this town.	Ironbark Vale	2	15 Oct 2020
they are working on paths and things	Oceanview Park	3	13 Oct 2020
Walk-in around 1770 with young children is difficult as the road is the only place sometimes as cars block pedestrian areas during busy times	Harvest Ridge	2	10 Oct 2020
Bikeway was built! Nice to see! Took push bikes off the road	Dune Ridge	4	9 Oct 2020
Roads are in poor condition. We need more footpaths. I have reported over 3 years ago to the council over 3 years and roads not fixed. Barbeques not working in the park!	Dune Ridge	1	7 Oct 2020
need to resurface rough major roads in town, well known roads are overdue. Filling in potholes instead of fixing the road.	Blue Gum Grove	2	5 Oct 2020
Walk-in around 1770 with young children is difficult as the road is the only place sometimes as cars block pedestrian areas during busy times	Harvest Ridge	2	4 Oct 2020
Footpaths in residential areas and back streets need attention. Footpaths end randomly.	Birnam Heights	2	2 Oct 2020
Would be great to see more work in this space in rural areas.	Fairhaven Sands	4	1 Oct 2020
Need more footpaths in Dune Ridge	Noble Hills	2	30 Sep 2020
Roads are never repaired or maintained; simple pot hole maintenance	Mallacoota	2	30 Sep 2020
Eastwood Point area roads and improve appearance of bridge and address future flooding	Eastwood Point	3	26 Sep 2020
Unnecessary waste	Dune Ridge	2	23 Sep 2020
Bike ways covered in leaves and wash off rubble	Kensington Grove	3	23 Sep 2020
Driftwood Street Cedar Vale CRS 594460	Cedar Vale	1	23 Sep 2020
Only now the grass is getting mowed going in and out of town, but elections are coming up	Hillside Gardens	2	23 Sep 2020
Footpaths in outer areas need more attention	Boronia Bay	4	23 Sep 2020
Just look at Dillon Road Hampstead Downs.. No drainage done. Dirt just bushed into side and big holes left	Hampstead Downs	1	23 Sep 2020
low pressure sewage system in 1770 is Council's responsibility. Rates of $6000 per year should include a well maintained sewage, especially with the southern GBRMP zone	Harvest Ridge	1	23 Sep 2020
Infrastructure in Dune Ridge is a joke. It took 11 years of lobbying from the community to get a bike path connection 1770 on a dangerous stretch of road.	Dune Ridge	2	22 Sep 2020
Roads are in terrible shape in outer regions.	Gulfstream Rise	1	22 Sep 2020
Lighting rarely checked and replaced	Dune Ridge	2	22 Sep 2020
A huge lack of footpaths in the southern GRC. Takes a long time to get anything approved and implemented	Dune Ridge	2	22 Sep 2020
Some roads flood when there is heavy rain and some drains are just pits that are not maintained regularly.	Dune Ridge	3	22 Sep 2020
our dirt road is only ever graded after I complain	Fernlea Heights	1	22 Sep 2020
Footpaths in Tank St are a disgrace	Eastwood Point	1	21 Sep 2020
Catalina Heights don't have footpaths	Mallacoota	4	18 Sep 2020

Infrastructure and property services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kensington Grove	4.14 ±0.73	7	0.99	0.002 (**)	1.07 (*******)	+61.1
INDUSTRY	Agriculture, Forestry and Fishing	2.00 ±0.73	10	1.18	0.008 (**)	0.83 (*******)	-50.1
AGE	Over 75	3.92 ±0.75	13	1.38	0.011 (*)	0.76 (**)	+50.8
TOWN OR SUBURB	Crimson Waters	2.17 ±0.85	6	1.07	0.062	0.71 (**)	-41.3
TOWN OR SUBURB	Oceanview Park	2.33 ±0.60	6	0.75	0.036 (*)	0.64 (**)	-32.9
TOWN OR SUBURB	Gulfstream Rise	2.14 ±1.15	7	1.55	0.150	0.61 (**)	-42.6
CHANNEL	Phone	3.42 ±0.22	119	1.21	0.000 (*******)	0.56 (**)	+38.3
TOWN OR SUBURB	Copperfield Rise	3.54 ±0.39	26	1.01	0.004 (**)	0.54 (**)	+31.5
TOWN OR SUBURB	Lakeside Glade	3.57 ±0.58	14	1.12	0.042 (*)	0.53 (**)	+31.9
TOWN OR SUBURB	Dune Ridge	2.47 ±0.31	47	1.09	0.001 (*******)	0.50 (**)	-28.5
TOWN OR SUBURB	Birnam Heights	3.54 ±0.66	13	1.22	0.088	0.48 (*)	+30.0
INDUSTRY	Accommodation and Food Services	2.38 ±1.09	8	1.58	0.274	0.43 (*)	-30.9
ABTSI	No	3.04 ±0.13	313	1.21	0.017 (*)	0.40 (*)	+33.6
INDUSTRY	Arts and Recreation Services	2.60 ±0.70	5	0.80	0.296	0.36 (*)	-19.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.34 ±0.34	41	1.12	0.027 (*)	0.35 (*)	+21.5
TOWN OR SUBURB	Ironbark Vale	2.64 ±0.44	25	1.13	0.126	0.30 (*)	-18.0
INDUSTRY	Manufacturing	3.27 ±0.47	15	0.93	0.221	0.28 (*)	+15.5
CALD	No	3.01 ±0.14	314	1.23	0.108	0.27 (*)	+19.6
INDUSTRY	Construction	3.26 ±0.41	31	1.16	0.158	0.26 (*)	+15.9
TOWN OR SUBURB	Highpoint Plains	3.22 ±0.86	9	1.31	0.567	0.20 (*)	+12.9
TOWN OR SUBURB	Cedar Vale	3.17 ±0.34	41	1.12	0.241	0.19	+11.4
INDUSTRY	Other	2.81 ±0.30	67	1.24	0.215	0.17	-10.3
HOUSEHOLD INCOME	Less than $20,000	3.17 ±0.60	18	1.30	0.520	0.16	+10.3
TOWN OR SUBURB	Kangaroo Island	3.14 ±0.83	7	1.12	0.690	0.15	+8.7
INDUSTRY	Mining	3.13 ±0.50	23	1.23	0.529	0.14	+8.5
HOUSEHOLD INCOME	$60,001 - $80,000	2.83 ±0.50	30	1.39	0.557	0.12	-7.8
ABTSI	Yes	2.85 ±0.82	13	1.51	0.753	0.10	-6.7
EDUCATION	No tertiary education	3.06 ±0.28	81	1.28	0.481	0.09	+5.8
HOUSEHOLD INCOME	More than $150,000	3.07 ±0.41	44	1.37	0.624	0.08	+5.4
CORE ACTIVITY NEED	Yes	3.06 ±0.75	18	1.61	0.825	0.06	+4.3
EDUCATION	TAFE or technical	3.01 ±0.19	135	1.15	0.688	0.04	+2.7
TOWN OR SUBURB	Cypress Point	3.00 ±0.89	7	1.20	0.955	0.02	+1.3
EMPLOYMENT	Part time	2.99 ±0.28	72	1.22	0.929	0.01	+0.7
INDUSTRY	Education and Training	2.97 ±0.40	39	1.27	0.999	0.00	0.0

Making and enforcing local laws

Survey respondents report concerns about inadequate monitoring and enforcement of parking, illegal camping, and dog control in certain areas. They also mention issues with public safety around marinas, noise control, and speeding traffic. Some respondents feel that there is a lack of law enforcement and that existing rules are not being adhered to or enforced effectively.

Comment	Suburb	Rating	Date
Non-exellent especially with regard to over rugh campers	Dune Ridge	3	3 Mar 2021
I don't know	Ironbark Vale	3	26 Oct 2020
we live with only 300 people in our community so it's not a large town. don't know	Gulfstream Rise	4	25 Oct 2020
Large numbers of travellers staying overnight illegally in Cedar Vale car parks.	Cedar Vale	1	24 Oct 2020
Doesn’t seem to be active monitoring of dog compliance I see people all the time not following signs	Cedar Vale	2	23 Oct 2020
we live on a rural property and we have a big problem with wild dogs which attack our domestic pets and animals	Dune Ridge	3	21 Oct 2020
Where I live houses down each side of the road unsigned 100 km/hour zone and has asked council before and they will not rectify it.	Hillside Gardens	1	21 Oct 2020
weed control needs attention	Cliffside Park	2	21 Oct 2020
barking dogs are a problem in my area. i have them out before but it doesn't stop	Cliffside Park	1	21 Oct 2020
noise control for traffic could be improved	Seaside Heights	4	20 Oct 2020
The low rating was public safety	Ironbark Vale	1	19 Oct 2020
rev car waking people up 2am	Lakeside Glade	3	19 Oct 2020
Let's not go here we get fined enough each year just owning a house	Ironbark Vale	2	19 Oct 2020
Over regulated	Kangaroo Island	2	18 Oct 2020
No law enforcement I can see.	Dune Ridge	2	17 Oct 2020
Dog and cat laws not enforced	Crimson Waters	2	16 Oct 2020
With the response to motorcycles tearing up emmadale park. Additional chaining between bollards is needed.	Lakeside Glade	2	15 Oct 2020
For parking they are one the money. For other matters, not great.	Cliffside Park	2	15 Oct 2020
parking going to be an ongoing problem	Dune Ridge	2	12 Oct 2020
Tourists camping in no camping areas for days. People parking in areas where not allowed. People driving too fast on Agnes street.	Dune Ridge	1	12 Oct 2020
Public safety around marina at 1770 and space between marina and 1770 toilets concerns me. You have to navigate around boats going in and out of water.	Harvest Ridge	2	10 Oct 2020
Enforcing pet ownership is not put in place	Dune Ridge	1	7 Oct 2020
Noise control is bad with barking dogs and people shooting guns	Dune Ridge	1	7 Oct 2020
Dogs bark all day, dog owners never clean up after their dog on my nature strip and in parks	Dune Ridge	1	5 Oct 2020
Control of dogs at the beach. Some areas allow dogs and some not. People don't listen.	Cedar Vale	1	5 Oct 2020
Public safety around marina at 1770 and space between marina and 1770 toilets concerns me. You have to navigate around boats going in and out of water.	Harvest Ridge	2	4 Oct 2020
Make but DO NOT enforce - local officer needs to earn his pay	Dune Ridge	1	3 Oct 2020
Very poor. The place is filled with hoons, speeding traffic, people disobeying the road rules, vehicles with illegal modifications, thief/crime, noise complaints from repeat offenders etc etc	Mallacoota	1	30 Sep 2020
Should be interventions in rental inspections	Ironbark Vale	2	29 Sep 2020
public dont adhere to rules. Council has rules in place	Mallacoota	4	25 Sep 2020
These political signs nailed on trees in median strip's within a metre of the roads. Then after the Elections the signs are still out like Ken ODowds sign out at calliope from last Federal elections.	Kensington Grove	1	23 Sep 2020
Driftwood Street CRS 594460	Cedar Vale	1	23 Sep 2020
Enforce Dogs on beaches and Campers at 1770 Headland and other no-parking sites.	Dune Ridge	3	22 Sep 2020
ZERO policing of illegal campers in Agnes/1770	Dune Ridge	1	22 Sep 2020
No control over private camping grounds. No chance for community to object.	Gulfstream Rise	1	22 Sep 2020
Seems to be little monitoring of parking overnight in certain areas.	Dune Ridge	2	22 Sep 2020
not relevant	Fernlea Heights	2	22 Sep 2020

Making and enforcing local laws

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Rental, Hiring and Real Estate Services	4.00 ±0.55	5	0.63	0.001 (*******)	1.00 (*******)	+47.4
INDUSTRY	Public Administration and Safety	4.00 ±0.79	7	1.07	0.017 (*)	0.85 (*******)	+47.8
TOWN OR SUBURB	Dune Ridge	2.26 ±0.33	50	1.20	0.000 (*******)	0.76 (**)	-41.6
AGE	18-25	3.80 ±0.86	5	0.98	0.085	0.69 (**)	+37.4
INDUSTRY	Accommodation and Food Services	2.25 ±0.90	8	1.30	0.079	0.65 (**)	-39.4
INDUSTRY	Arts and Recreation Services	2.40 ±0.70	5	0.80	0.071	0.64 (**)	-31.9
TOWN OR SUBURB	Blue Gum Grove	3.73 ±0.54	15	1.06	0.011 (*)	0.63 (**)	+35.3
TOWN OR SUBURB	Fairhaven Sands	3.67 ±0.75	6	0.94	0.106	0.58 (**)	+30.9
TOWN OR SUBURB	Copperfield Rise	3.55 ±0.31	31	0.87	0.001 (*******)	0.51 (**)	+27.1
INDUSTRY	Transport, Postal and Warehousing	2.44 ±0.66	18	1.42	0.064	0.48 (*)	-30.4
TOWN OR SUBURB	Boronia Bay	3.45 ±0.29	20	0.67	0.009 (**)	0.43 (*)	+20.9
TOWN OR SUBURB	Eastwood Point	3.50 ±0.77	6	0.96	0.245	0.42 (*)	+22.5
INDUSTRY	Administrative and Support Services	3.47 ±0.58	15	1.15	0.150	0.37 (*)	+21.5
EDUCATION	No tertiary education	3.36 ±0.21	103	1.09	0.001 (*******)	0.36 (*)	+21.6
INDUSTRY	Information Media and Telecommunications	3.40 ±0.70	5	0.80	0.325	0.35 (*)	+17.5
CORE ACTIVITY NEED	No	3.09 ±0.12	358	1.18	0.042 (*)	0.34 (*)	+26.3
TOWN OR SUBURB	Lakeside Glade	3.42 ±0.46	24	1.15	0.106	0.33 (*)	+19.4
TOWN OR SUBURB	Springfield Hills	3.40 ±0.89	5	1.02	0.438	0.32 (*)	+17.5
AGE	56-65	2.75 ±0.26	76	1.17	0.014 (*)	0.31 (*)	-17.3
INDUSTRY	Agriculture, Forestry and Fishing	2.80 ±0.37	10	0.60	0.204	0.26 (*)	-12.3
TOWN OR SUBURB	Gulfstream Rise	2.75 ±0.83	8	1.20	0.479	0.25 (*)	-14.8
HOUSEHOLD INCOME	$100,001 - $150,000	3.30 ±0.33	44	1.12	0.123	0.24 (*)	+13.8
RENTER	Yes	3.29 ±0.31	62	1.26	0.096	0.23 (*)	+14.3
HOUSEHOLD INCOME	Less than $20,000	3.30 ±0.52	23	1.27	0.315	0.22 (*)	+13.4
TOWN OR SUBURB	Ironbark Vale	2.85 ±0.38	34	1.14	0.302	0.18	-10.3
GENDER	Male	2.92 ±0.21	131	1.21	0.130	0.16	-9.2
CHANNEL	Print	3.20 ±0.66	5	0.75	0.649	0.15	+7.6
INDUSTRY	Electricity, Gas, Water and Waste Services	2.90 ±0.51	10	0.83	0.576	0.14	-7.4
INDUSTRY	Education and Training	3.19 ±0.36	42	1.20	0.414	0.13	+7.9
TOWN OR SUBURB	Oceanview Park	3.17 ±0.55	6	0.69	0.673	0.12	+5.9
TOWN OR SUBURB	Lavender Ridge	3.17 ±0.85	6	1.07	0.783	0.11	+5.9
HOUSEHOLD INCOME	$60,001 - $80,000	3.16 ±0.43	32	1.25	0.607	0.10	+5.8
INDUSTRY	Professional, Scientific and Technical Services	3.13 ±0.31	15	0.62	0.602	0.09	+4.4
RENTER	No	3.07 ±0.13	319	1.16	0.520	0.08	+5.4
INDUSTRY	Construction	2.97 ±0.40	33	1.17	0.691	0.07	-4.1
TOWN OR SUBURB	Kangaroo Island	3.13 ±0.94	8	1.36	0.870	0.06	+3.9
TOWN OR SUBURB	Kensington Grove	3.11 ±0.89	9	1.37	0.887	0.05	+3.2
TOWN OR SUBURB	Highpoint Plains	3.00 ±0.97	7	1.31	0.923	0.04	-2.3
DEPENDENT CHILDREN	Yes	3.07 ±0.22	121	1.23	0.770	0.03	+1.9
TOWN OR SUBURB	Cliffside Park	3.06 ±0.56	16	1.14	0.957	0.01	+0.8
HOUSEHOLD INCOME	$20,000 - $40,000	3.05 ±0.27	63	1.10	0.998	0.00	0.0

Making decisions that are in the interests of the community

Survey respondents feel that the council is not making decisions in the best interest of the community and is not listening to their concerns. They believe there is a lack of facilities in certain areas, such as Tannum and Boyne, and that the council is too focused on Redwood Glen. Respondents also feel that there is too much wasted money, high rates, and personal interests influencing decisions. They would like to see more community consultation and a collective vision for the future.

Comment	Suburb	Rating	Date
Apparently these cue based on revenue it will bring to council and not present to the community	Dune Ridge	2	3 Mar 2021
I haven't seen a proper vision which reflects a collective community vision. This needs to be done to set a foundation.	Ironbark Vale	1	26 Oct 2020
HEALTH.HEALTH. HEALTH.	Windermere Heights	2	26 Oct 2020
that's for development around our local area. all money gets spent in Redwood Glen and not our area	Alamanda Beach	2	25 Oct 2020
Some expenditure seems to be too much for what is really required eg. the childrens play park by MacDonalds at Lavender Ridge. It may be state of the art children's play equipment - but really - should over $1m have been spent on just one park - this is not in the interests of the Community.	Highpoint Plains	2	25 Oct 2020
Feel very left out of the council.	Mystic Sands	2	25 Oct 2020
Rarely get recognised	Wattle Grove	1	25 Oct 2020
i never hear anything about that.	Sunset Park	3	23 Oct 2020
bowling alley had to upgrade and they didn't upgrade because of costs they closed down. so not much to do in town	Tallowwood Heights	3	22 Oct 2020
we have new councellors. so don't know yet	Highpoint Plains	3	20 Oct 2020
Tina Dsvidson does not show any sympathy or understanding towardRedwood Glen residents	Mallacoota	4	16 Oct 2020
Not so good fpr rural areas	Mystic Sands	2	16 Oct 2020
Personal interest and nepotism sway judgements	Lakeside Glade	2	15 Oct 2020
becasue they shut the brothels	Birnam Heights	2	12 Oct 2020
Went to community consultation on boat ramp at 1770 but no action. Also went to community consulting on what our community needs but received no feedback.	Harvest Ridge	2	10 Oct 2020
I don't have children	Dune Ridge	3	9 Oct 2020
hit and miss. Pay more attention Agnes 1770 and not think about Redwood Glen so much. Listen to what they want to do with the region.	Blue Gum Grove	3	5 Oct 2020
Council are not looking into the future for the Deepwater or Gulfstream Rise area. No land is zoned for commercial. No planning for access road. No alternate road out in the case of emergency.	Palm Island	1	5 Oct 2020
Went to community consultation on boat ramp at 1770 but no action. Also went to community consulting on what our community needs but received no feedback.	Harvest Ridge	2	4 Oct 2020
do not listen to the community	Dune Ridge	1	3 Oct 2020
Depends on the quarantine	Boronia Bay	1	2 Oct 2020
I don't think the Councillors know what the public want	Kangaroo Island	2	30 Sep 2020
Too much wasted money. Rates too high. Too many big egos driving decisions.	Copperfield Rise	1	25 Sep 2020
I think that GRC are driven by the old saying squeky wheel gets the grease. Sometimes you have to make decisions that are in the publics best interest but will not be popular.	Cliffside Park	3	25 Sep 2020
The council is only there to sell more real estate	Dune Ridge	1	24 Sep 2020
Driftwood street CRS 594460	Cedar Vale	1	23 Sep 2020
keep the communication going	Harvest Ridge	2	23 Sep 2020
Baffle boat ramp is a disaster. Council is, from what I've can source, intent on building a wave pool. We have perfectly good croc, jelly fish free and low on shark attacks in the region.	Gulfstream Rise	1	22 Sep 2020
know your hands are tired in some cases	Dune Ridge	4	22 Sep 2020
Need a pool for Boyne Tannum	Copperfield Rise	1	22 Sep 2020
As above Council makes decisions for the benefit of council, not the community	Fernlea Heights	2	22 Sep 2020
Too many Labor councillors.	Birnam Heights	2	21 Sep 2020
Tannum needs more facilities	Cedar Vale	2	21 Sep 2020
Hes trying	Copperfield Rise	4	21 Sep 2020

Making decisions that are in the interests of the community

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	1.67 ±0.69	9	1.05	0.001 (*******)	1.07 (*******)	-64.8
TOWN OR SUBURB	Fairhaven Sands	3.80 ±0.35	5	0.40	0.000 (*******)	1.03 (*******)	+51.3
TOWN OR SUBURB	Kensington Grove	3.86 ±0.73	7	0.99	0.007 (**)	0.91 (*******)	+54.9
TOWN OR SUBURB	Gulfstream Rise	1.86 ±1.08	7	1.46	0.064	0.76 (**)	-54.5
TOWN OR SUBURB	Cliffside Park	3.45 ±0.29	11	0.50	0.000 (*******)	0.64 (**)	+33.0
INDUSTRY	Public Administration and Safety	3.63 ±0.98	8	1.41	0.121	0.59 (**)	+42.2
CHANNEL	Phone	3.31 ±0.21	121	1.16	0.000 (*******)	0.58 (**)	+42.0
INDUSTRY	Electricity, Gas, Water and Waste Services	2.25 ±0.67	8	0.97	0.071	0.56 (**)	-33.4
TOWN OR SUBURB	Highpoint Plains	3.33 ±0.44	9	0.67	0.038 (*)	0.48 (*)	+26.0
TOWN OR SUBURB	Dune Ridge	2.43 ±0.33	51	1.19	0.005 (**)	0.42 (*)	-26.1
TOWN OR SUBURB	Mallacoota	3.29 ±0.48	24	1.21	0.072	0.38 (*)	+25.0
HOUSEHOLD INCOME	$40,001 - $60,000	3.23 ±0.37	35	1.12	0.045 (*)	0.34 (*)	+22.2
TOWN OR SUBURB	Oceanview Park	2.50 ±0.77	6	0.96	0.350	0.33 (*)	-19.8
TOWN OR SUBURB	Lakeside Glade	3.24 ±0.60	17	1.26	0.213	0.31 (*)	+21.1
AGE	Over 75	3.25 ±0.80	12	1.42	0.336	0.30 (*)	+21.6
TOWN OR SUBURB	Eastwood Point	3.14 ±0.47	7	0.64	0.256	0.29 (*)	+15.3
INDUSTRY	Health Care and Social Assistance	3.17 ±0.45	23	1.09	0.162	0.28 (*)	+18.0
EDUCATION	No tertiary education	3.11 ±0.27	79	1.22	0.039 (*)	0.26 (*)	+18.0
INDUSTRY	Education and Training	3.13 ±0.37	39	1.18	0.140	0.25 (*)	+16.2
TOWN OR SUBURB	Birnam Heights	3.15 ±0.70	13	1.29	0.409	0.24 (*)	+16.2
TOWN OR SUBURB	Kangaroo Island	3.17 ±1.17	6	1.46	0.608	0.23 (*)	+16.6
INDUSTRY	Retail Trade	3.12 ±0.54	17	1.13	0.346	0.22 (*)	+14.4
MORTGAGE	No	2.98 ±0.18	190	1.27	0.057	0.20 (*)	+14.4
INDUSTRY	Administrative and Support Services	3.08 ±0.75	12	1.32	0.557	0.18	+12.2
AGE	36-45	2.68 ±0.33	57	1.29	0.245	0.17	-11.3
TOWN OR SUBURB	Lavender Ridge	2.67 ±1.00	6	1.25	0.696	0.16	-10.8
TOWN OR SUBURB	Ironbark Vale	2.70 ±0.44	23	1.08	0.445	0.15	-9.6
EDUCATION	University	2.74 ±0.25	109	1.31	0.234	0.14	-9.1
RENTER	No	2.83 ±0.15	275	1.26	0.297	0.13	-8.0
INDUSTRY	Manufacturing	2.73 ±0.54	15	1.06	0.629	0.12	-7.3
AGE	66-75	2.98 ±0.36	42	1.20	0.522	0.10	+6.9
INDUSTRY	Transport, Postal and Warehousing	2.76 ±0.55	17	1.16	0.719	0.09	-5.6
TOWN OR SUBURB	Cedar Vale	2.77 ±0.41	35	1.24	0.643	0.08	-5.5
HOUSEHOLD INCOME	$80,001 - $100,000	2.78 ±0.46	32	1.34	0.712	0.07	-4.9
INDUSTRY	Other	2.92 ±0.27	79	1.22	0.621	0.06	+4.2
TOWN OR SUBURB	Cypress Point	2.80 ±1.02	5	1.17	0.902	0.05	-3.5
INDUSTRY	Mining	2.91 ±0.52	22	1.24	0.860	0.04	+2.6
EMPLOYMENT	Part time	2.85 ±0.28	73	1.20	0.907	0.02	-1.0
INDUSTRY	Professional, Scientific and Technical Services	2.86 ±0.65	14	1.25	0.983	0.01	-0.4

Planning and development approval

Survey respondents expressed concerns about high application costs, lack of community engagement, and inconsistency in development processes. They also mentioned a lack of planning for certain areas and the negative impact of development on the environment. Some respondents were unhappy with the council's decisions and the difficulty in obtaining information about development applications. There were also concerns about the lack of services for the elderly and the need for more shade in parklands. Overall, respondents seemed to desire better planning and communication from the council.

Comment	Suburb	Rating	Date
Coal power??? Yuk!	Southshore Bay	2	3 Mar 2021
Redwood Glen is poorly planned. Too many empty shops, things spread out allover the place . Time to do some planning and develop some good hubs. Who'silly idea was it to propose moving cinemas to a new location. Totally stupid even to entertain it. The environment is crap, lets replace vegetation with concrete and fake grass. Yeah it save money but the city looks terrible. And lets not mention what they did to "beautify" Goondoon St.	Ironbark Vale	1	26 Oct 2020
Redwood Glen is one place that when you have a boom then all regulation goes out of the window. council doesn't have control over other industries	Blue Gum Grove	1	26 Oct 2020
there is no subdivision on land for future blocks	Alamanda Beach	2	25 Oct 2020
It appears that unless you know specifically what you need to ask about a DA, there information is not forthcoming and the process to find out is very expensive through external consultants	Highpoint Plains	1	25 Oct 2020
Domt know	Cypress Point	3	24 Oct 2020
don't know	Sunset Park	3	23 Oct 2020
really satisfied with the service but not the red tape and the loop we had to jump through. so we deciided not to go ahead to buy a property because of the red tape involved. partly satisfied with the service but not the outcome.	Dune Ridge	3	21 Oct 2020
Domt know	Cypress Point	3	17 Oct 2020
have not personally had a problem however word getting around is that council can be difficult/hard	Dune Ridge	3	17 Oct 2020
Like to see long-term residents ideas gathered when planning for their areas	Royal Heights	2	16 Oct 2020
The threat of selling land to developers at Copperfield Rise sports grounds	Copperfield Rise	1	15 Oct 2020
More shade in future planning for parklands	Lakeside Glade	2	15 Oct 2020
slow, extraordinarily painful and poor on the council's part	Oceanview Park	1	13 Oct 2020
it's like dealing with a brick wall	Oceanview Park	2	13 Oct 2020
Would like to know what future plans are for 1770 & Dune Ridge.	Harvest Ridge	2	10 Oct 2020
We had a seafood shop! Council closed my business and let vans come in and it put my business out of business. Not happy with some of the decisions the council makes regarding this subject	Dune Ridge	2	9 Oct 2020
No planning for the Deepwater or Gulfstream Rise area. People move here so that they don't have to work. The elderly have to leave because their are no services for the aged population.	Palm Island	1	5 Oct 2020
Would like to know what future plans are for 1770 & Dune Ridge.	Harvest Ridge	2	4 Oct 2020
Long and difficult process	Noble Hills	2	30 Sep 2020
We need no more socalled "development" that fills the pockets of the real estate industry while the environment declines	Kangaroo Island	2	30 Sep 2020
Rental regulations coming from council around conditions of properties	Ironbark Vale	4	29 Sep 2020
What do we want this town to look like? Not Hervet Bay, Mooloolaba or Airlie Beach. More Noosa, lighter footprint that enables us to market our points of difference and beauty	Harvest Ridge	2	23 Sep 2020
No community engagement or right of objection to people opening caravan/camping grounds. No monitoring of them	Gulfstream Rise	1	22 Sep 2020
Expensive and inconsistent.	Dune Ridge	2	22 Sep 2020
I have input 2 CSRs regarding Development Stats on council webpage which have not been updated for 2yrs. Still waiting.	Dune Ridge	2	22 Sep 2020
Application costs are high	Fernlea Heights	2	22 Sep 2020

Planning and development approval

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	1.43 ±0.37	7	0.49	0.000 (*******)	1.71 (*******)	-77.6
INDUSTRY	Public Administration and Safety	3.88 ±0.64	8	0.93	0.002 (**)	0.99 (*******)	+54.9
TOWN OR SUBURB	Oceanview Park	2.00 ±0.92	6	1.15	0.059	0.79 (**)	-47.3
TOWN OR SUBURB	Gulfstream Rise	2.00 ±1.13	6	1.41	0.122	0.70 (**)	-47.3
TOWN OR SUBURB	Cliffside Park	3.35 ±0.49	17	1.03	0.053	0.46 (*)	+26.8
TOWN OR SUBURB	Fairhaven Sands	3.29 ±0.52	7	0.70	0.129	0.44 (*)	+22.1
INDUSTRY	Transport, Postal and Warehousing	3.29 ±0.53	17	1.13	0.120	0.39 (*)	+23.4
HOUSEHOLD INCOME	$20,000 - $40,000	3.22 ±0.27	36	0.82	0.012 (*)	0.38 (*)	+20.9
INDUSTRY	Accommodation and Food Services	2.50 ±0.64	10	1.02	0.233	0.36 (*)	-20.8
INDUSTRY	Education and Training	3.19 ±0.31	36	0.94	0.039 (*)	0.34 (*)	+19.1
CHANNEL	Phone	3.14 ±0.25	99	1.26	0.010 (**)	0.32 (*)	+21.3
RENTER	Yes	3.17 ±0.31	52	1.14	0.043 (*)	0.31 (*)	+19.1
INDUSTRY	Mining	2.59 ±0.43	17	0.91	0.179	0.30 (*)	-16.3
EDUCATION	University	2.66 ±0.21	100	1.07	0.015 (*)	0.29 (*)	-16.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.15 ±0.32	41	1.05	0.087	0.28 (*)	+16.5
AGE	Over 75	3.22 ±0.96	9	1.47	0.479	0.27 (*)	+18.7
INDUSTRY	Administrative and Support Services	3.15 ±0.56	13	1.03	0.331	0.26 (*)	+15.2
HOUSEHOLD INCOME	$80,001 - $100,000	2.62 ±0.45	29	1.24	0.232	0.24 (*)	-15.0
TOWN OR SUBURB	Cedar Vale	3.10 ±0.33	40	1.07	0.170	0.23 (*)	+13.5
TOWN OR SUBURB	Lakeside Glade	3.13 ±0.60	16	1.22	0.411	0.22 (*)	+13.7
TOWN OR SUBURB	Blue Gum Grove	2.67 ±0.62	9	0.94	0.491	0.21 (*)	-11.7
TOWN OR SUBURB	Ironbark Vale	2.67 ±0.47	24	1.18	0.351	0.20 (*)	-12.2
TOWN OR SUBURB	Dune Ridge	2.71 ±0.27	45	0.93	0.203	0.19	-10.4
AGE	56-65	2.75 ±0.24	71	1.04	0.228	0.16	-9.0
EMPLOYMENT	Not at all	3.00 ±0.23	97	1.17	0.226	0.15	+9.3
HOUSEHOLD INCOME	More than $150,000	3.02 ±0.35	43	1.17	0.392	0.14	+8.8
INDUSTRY	Professional, Scientific and Technical Services	2.73 ±0.76	11	1.29	0.684	0.13	-8.5
HOUSEHOLD INCOME	$40,001 - $60,000	3.00 ±0.38	39	1.20	0.507	0.12	+7.2
ABTSI	Yes	2.75 ±0.77	12	1.36	0.731	0.11	-7.2
TOWN OR SUBURB	Boronia Bay	2.78 ±0.52	18	1.13	0.689	0.10	-5.8
INDUSTRY	Arts and Recreation Services	2.80 ±0.66	5	0.75	0.808	0.09	-4.4
INDUSTRY	Electricity, Gas, Water and Waste Services	2.80 ±0.86	5	0.98	0.851	0.08	-4.4
TOWN OR SUBURB	Lavender Ridge	2.80 ±1.02	5	1.17	0.875	0.07	-4.4
INDUSTRY	Retail Trade	2.81 ±0.65	16	1.33	0.830	0.06	-3.9
INDUSTRY	Manufacturing	2.93 ±0.47	15	0.93	0.827	0.05	+2.9
EMPLOYMENT	Full time	2.85 ±0.19	137	1.15	0.708	0.04	-2.5
CALD	Yes	2.85 ±0.44	26	1.13	0.868	0.03	-2.0
TOWN OR SUBURB	Highpoint Plains	2.86 ±0.92	7	1.25	0.958	0.02	-1.3
TOWN OR SUBURB	Copperfield Rise	2.87 ±0.46	23	1.12	0.957	0.01	-0.7
AGE	36-45	2.88 ±0.30	57	1.14	0.974	0.00	-0.3

Public health services

Survey respondents expressed a lack of awareness about council health promotion services and a general dissatisfaction with the quality and availability of services, particularly in rural areas. They mentioned issues with bulk billing, long wait times, and a need for more mental health support services. Some respondents questioned the council's role in providing these services.

Comment	Suburb	Rating	Date
Four. No more kids sitting in shopping trolleys!	Eastwood Point	2	3 Mar 2021
it's not Council's job to do this why ask	Ironbark Vale	2	26 Oct 2020
things could be done a bit better	Oceanview Park	1	26 Oct 2020
never used it	Willow Vale	3	25 Oct 2020
As I stated before I am extremely ill and I am waiting 12 months for an appointment our rural health is absolutely disgusting! It really needs to be addressed desperately	Copperfield Rise	1	25 Oct 2020
Had to cancel booking for child as the wait was too long	Boronia Bay	3	24 Oct 2020
don't know	Dune Ridge	3	21 Oct 2020
its hard to hear about them	Ironbark Vale	1	20 Oct 2020
We need more mental health support services available also bulk billing doctors.	Birnam Heights	2	17 Oct 2020
Havent seen council advertise anything on health.	Dune Ridge	2	17 Oct 2020
always been through local doctor	Dune Ridge	3	12 Oct 2020
purchase of hospital what is happening.	Mallacoota	3	3 Oct 2020
Quality of doctors is very minimal and not good. Bulk billing sucks.	Boronia Bay	1	2 Oct 2020
Lack of services	Mallacoota	2	30 Sep 2020
Nee more services in the far flung regions	Gulfstream Rise	1	22 Sep 2020
to my knowledge council dont do any.	Dune Ridge	3	22 Sep 2020
did even know this was a council service	Fernlea Heights	1	22 Sep 2020
They don’t do health promotion	Cedar Vale	1	21 Sep 2020

Public health services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Arts and Recreation Services	3.80 ±0.35	5	0.40	0.001 (*******)	0.69 (**)	+28.3
TOWN OR SUBURB	Blue Gum Grove	3.83 ±0.45	12	0.80	0.005 (**)	0.65 (**)	+30.6
AGE	Over 75	3.93 ±0.67	14	1.28	0.027 (*)	0.62 (**)	+35.5
ABTSI	Yes	3.73 ±0.47	15	0.93	0.022 (*)	0.53 (**)	+26.1
TOWN OR SUBURB	Kangaroo Island	3.71 ±0.76	7	1.03	0.176	0.48 (*)	+24.5
TOWN OR SUBURB	Cliffside Park	3.63 ±0.38	16	0.78	0.027 (*)	0.45 (*)	+20.9
INDUSTRY	Electricity, Gas, Water and Waste Services	2.67 ±1.00	6	1.25	0.299	0.44 (*)	-24.2
INDUSTRY	Construction	3.63 ±0.39	27	1.02	0.022 (*)	0.42 (*)	+22.0
HOUSEHOLD INCOME	Less than $20,000	3.63 ±0.49	19	1.09	0.071	0.41 (*)	+21.5
TOWN OR SUBURB	Ironbark Vale	2.75 ±0.44	32	1.27	0.039 (*)	0.39 (*)	-21.7
TOWN OR SUBURB	Lavender Ridge	2.83 ±0.55	6	0.69	0.206	0.37 (*)	-16.6
DEPENDENT CHILDREN	No	3.34 ±0.15	233	1.18	0.001 (*******)	0.35 (*)	+21.7
TOWN OR SUBURB	Eastwood Point	2.83 ±0.72	6	0.90	0.328	0.34 (*)	-16.6
CHANNEL	Print	3.60 ±1.19	5	1.36	0.497	0.32 (*)	+19.0
INDUSTRY	Manufacturing	2.86 ±0.55	14	1.06	0.231	0.31 (*)	-15.8
INDUSTRY	Agriculture, Forestry and Fishing	3.55 ±0.73	11	1.23	0.333	0.30 (*)	+16.8
TOWN OR SUBURB	Crimson Waters	3.50 ±0.77	6	0.96	0.428	0.29 (*)	+14.4
TOWN OR SUBURB	Copperfield Rise	2.85 ±0.55	26	1.43	0.197	0.28 (*)	-16.8
INDUSTRY	Transport, Postal and Warehousing	2.89 ±0.53	18	1.15	0.253	0.27 (*)	-14.4
AGE	26-35	2.92 ±0.36	37	1.12	0.123	0.26 (*)	-13.6
ABTSI	No	3.23 ±0.13	318	1.20	0.125	0.25 (*)	+15.3
EMPLOYMENT	Not at all	3.38 ±0.21	126	1.21	0.027 (*)	0.24 (*)	+14.0
CALD	Yes	2.96 ±0.54	24	1.34	0.374	0.20 (*)	-11.3
HOUSEHOLD INCOME	$60,001 - $80,000	2.97 ±0.51	30	1.43	0.361	0.19	-11.1
INDUSTRY	Professional, Scientific and Technical Services	3.00 ±0.56	14	1.07	0.497	0.17	-9.0
TOWN OR SUBURB	Birnam Heights	3.40 ±0.93	10	1.50	0.653	0.16	+9.8
RENTER	Yes	3.35 ±0.34	54	1.29	0.316	0.15	+8.7
TOWN OR SUBURB	Lakeside Glade	3.36 ±0.58	22	1.40	0.547	0.14	+8.4
HOUSEHOLD INCOME	$80,001 - $100,000	3.33 ±0.44	24	1.11	0.517	0.13	+7.0
TOWN OR SUBURB	Boronia Bay	3.05 ±0.55	20	1.24	0.601	0.12	-6.8
INDUSTRY	Accommodation and Food Services	3.30 ±0.68	10	1.10	0.752	0.10	+5.1
EMPLOYMENT	Part time	3.27 ±0.28	71	1.20	0.549	0.08	+4.4
INDUSTRY	Mining	3.27 ±0.55	22	1.32	0.764	0.07	+4.0
TOWN OR SUBURB	Highpoint Plains	3.25 ±0.46	8	0.66	0.804	0.06	+2.7
TOWN OR SUBURB	Fairhaven Sands	3.14 ±0.62	7	0.83	0.878	0.05	-2.2
HOUSEHOLD INCOME	$100,001 - $150,000	3.15 ±0.38	46	1.32	0.828	0.04	-2.0
AGE	36-45	3.22 ±0.29	54	1.10	0.825	0.03	+1.7
TOWN OR SUBURB	Dune Ridge	3.17 ±0.30	46	1.05	0.907	0.02	-0.9
EDUCATION	TAFE or technical	3.20 ±0.19	135	1.13	0.912	0.01	+0.6

Waste services

Survey respondents provided mixed feedback on garbage collection services. Some praised the staff and collection services, while others complained about the high cost of services, lack of bins in public areas, and poor customer service from certain providers. Respondents also expressed a desire for more community education on waste management, more recycling options, and better access to waste disposal facilities. Some suggested offering free or discounted dumping for ratepayers and improving the council's website for easier navigation.

Comment	Suburb	Rating	Date
Recycling Goods - Shop needs to be 7 days a week sorting & selling	Southshore Bay	2	3 Mar 2021
Acouple of dump passes a year for rate payers would be great	Windermere Heights	4	26 Oct 2020
they even came out christmas day	Gulfstream Rise	5	25 Oct 2020
all the recycables get thrown into the rubbish as they were going to develop a big recycling depot at benowraby but the amalgamation and the mayor died and it didn't happen. we need someone who has not been in the union. we need someone who has owned a business to understand and can deal with business as the council knows nothing about business. their rates are astronomical as a lot of business's have shut down because the rates are too high and should be cut in half. they have no business experience.	Willow Vale	2	25 Oct 2020
waste services are too expensive for business's. months of butting heads with the council. too much headache for disposal of green waste.	Tallowwood Heights	3	22 Oct 2020
we don't use it as we live on a rural property	Dune Ridge	3	21 Oct 2020
we leave wheelie bin to be picked up and it the truck doesn't come to pick it up. and more flexibility to get rid of waste on large properties.	Ironbark Vale	1	20 Oct 2020
They do not supply the green bin not happy	Lakeside Glade	1	19 Oct 2020
Clean up the Bush or make dumping free	Ironbark Vale	1	19 Oct 2020
Not happy with driving 22 klm to tip rubbish	Mallacoota	2	19 Oct 2020
Love the people driving the garbage trucks, always nice and ready with a wave	Boronia Bay	5	19 Oct 2020
I do find your web site re days for collection difficult to nagivate.	Boronia Bay	4	16 Oct 2020
Really need recycling emptied weekly	Cedar Vale	3	16 Oct 2020
get codding to tell what can be recycled for plastics	Mystic Sands	4	16 Oct 2020
A green waste bin would be helpful	Kensington Grove	4	16 Oct 2020
Trucks are way to loud	Mallacoota	2	15 Oct 2020
they turn up when they feel like it	Highpoint Plains	2	15 Oct 2020
Our binman is the best	Ironbark Vale	5	15 Oct 2020
extraordinarily over priced	Oceanview Park	2	13 Oct 2020
dumping rubbish is a little high for commercial and they charge too much	Cypress Point	4	13 Oct 2020
needs to be more rubbish bins on account of influx of tourists throwing their rubbish everywhere	Dune Ridge	2	12 Oct 2020
House collection is ok but areas around the anchor are littered with toilet paper and rubbish. National parks seem to ignore it.	Harvest Ridge	2	10 Oct 2020
More bins in public areas	Dune Ridge	2	8 Oct 2020
I pay for property at an island but the council does not provide a wheelie bin	Dune Ridge	1	7 Oct 2020
The Gulfstream Rise and Deepwater area is known for tourists travelling to the area for camping, yet no large industrial bins are provided at the waste transfer station so residents and holiday makers have to wait until the waste transfer station is open, in the afternoon with no flexibility of opening hours. There should be a swap between morning and afternoon opening times.	Palm Island	2	5 Oct 2020
House collection is ok but areas around the anchor are littered with toilet paper and rubbish. National parks seem to ignore it.	Harvest Ridge	2	4 Oct 2020
Why develop a waste dump in the centre of a developing area	Dune Ridge	2	3 Oct 2020
Would like curb side collect	Boronia Bay	3	2 Oct 2020
Would love to see more community education about waste management and circular living	Fairhaven Sands	4	1 Oct 2020
Too expensive dump drop offs for businesses	Noble Hills	2	30 Sep 2020
garbage collection is good. Curbside collection would be good	Ironbark Vale	4	29 Sep 2020
Consider having a skip in local areas once or twice a year to encourgae clean up for those with no trailer	Eastwood Point	4	26 Sep 2020
Jj richards employees more interested in getting quickly through their route then customer service take photo leave the bin, save rate payer money get rid of jj richards and free refuse stations	Kensington Grove	1	23 Sep 2020
Bullshit rules about no thomgs at dump at Cypress Point	Cedar Vale	3	23 Sep 2020
Have to pay extra $400 dollars on rates of $1400 if I want my rubbish taken. I get no water to property, no council services in town (closeset is 40mins). Road is poorly in front of my property.	Gulfstream Rise	1	22 Sep 2020
Mostly alright except on windy days when the rubbish flies out the back of the truck that has just picked up the rubbish.	Dune Ridge	3	22 Sep 2020
The garbage collection is fantastic and staff at the tip in Agnes are awesome	Dune Ridge	5	22 Sep 2020

Waste services

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Cliffside Park	4.31 ±0.23	16	0.46	0.000 (*******)	0.69 (**)	+22.7
TOWN OR SUBURB	Crimson Waters	4.29 ±0.33	7	0.45	0.001 (*******)	0.65 (**)	+21.1
CHANNEL	Phone	4.14 ±0.16	160	1.00	0.000 (*******)	0.64 (**)	+28.3
AGE	Over 75	4.33 ±0.53	9	0.82	0.025 (*)	0.62 (**)	+23.0
CHANNEL	Internet	3.45 ±0.15	233	1.16	0.000 (*******)	0.61 (**)	-21.5
INDUSTRY	Accommodation and Food Services	3.00 ±0.83	10	1.34	0.083	0.60 (**)	-27.1
TOWN OR SUBURB	Springfield Hills	4.17 ±0.55	6	0.69	0.116	0.47 (*)	+16.6
INDUSTRY	Administrative and Support Services	4.17 ±0.45	12	0.80	0.055	0.46 (*)	+16.9
EDUCATION	No tertiary education	4.01 ±0.20	96	1.02	0.002 (**)	0.34 (*)	+14.4
ABTSI	No	3.77 ±0.12	353	1.14	0.038 (*)	0.33 (*)	+16.4
CORE ACTIVITY NEED	Yes	4.08 ±0.47	25	1.20	0.123	0.32 (*)	+14.1
TOWN OR SUBURB	Dune Ridge	3.41 ±0.33	49	1.19	0.047 (*)	0.31 (*)	-13.0
AGE	26-35	3.39 ±0.43	38	1.37	0.113	0.29 (*)	-13.2
CHANNEL	Print	3.40 ±1.05	5	1.20	0.544	0.28 (*)	-12.0
CALD	No	3.76 ±0.12	353	1.12	0.103	0.27 (*)	+14.0
TOWN OR SUBURB	Kensington Grove	3.40 ±1.19	5	1.36	0.591	0.26 (*)	-12.0
TOWN OR SUBURB	Ironbark Vale	3.42 ±0.52	31	1.48	0.224	0.25 (*)	-12.0
AGE	56-65	3.52 ±0.24	79	1.07	0.061	0.23 (*)	-9.2
CALD	Yes	3.46 ±0.56	28	1.50	0.335	0.21 (*)	-10.2
HOUSEHOLD INCOME	Less than $20,000	3.94 ±0.54	18	1.18	0.415	0.20 (*)	+8.5
INDUSTRY	Construction	3.51 ±0.41	35	1.25	0.296	0.19	-8.4
TOWN OR SUBURB	Lakeside Glade	3.92 ±0.43	24	1.08	0.367	0.18	+7.6
TOWN OR SUBURB	Birnam Heights	3.50 ±0.93	10	1.50	0.631	0.17	-8.4
DEPENDENT CHILDREN	No	3.78 ±0.14	270	1.15	0.147	0.16	+6.9
INDUSTRY	Electricity, Gas, Water and Waste Services	3.55 ±0.85	11	1.44	0.675	0.14	-6.7
TOWN OR SUBURB	Oceanview Park	3.86 ±0.73	7	0.99	0.720	0.13	+5.0
TOWN OR SUBURB	Gulfstream Rise	3.57 ±1.04	7	1.40	0.771	0.12	-5.7
TOWN OR SUBURB	Fairhaven Sands	3.83 ±0.72	6	0.90	0.764	0.11	+4.1
EMPLOYMENT	Full time	3.66 ±0.18	161	1.18	0.404	0.09	-3.6
HOUSEHOLD INCOME	$20,000 - $40,000	3.77 ±0.32	53	1.19	0.742	0.05	+2.1
HOUSEHOLD INCOME	$100,001 - $150,000	3.69 ±0.33	42	1.08	0.835	0.03	-1.4
TOWN OR SUBURB	Lavender Ridge	3.71 ±0.95	7	1.28	0.984	0.01	-0.3
HOUSEHOLD INCOME	$60,001 - $80,000	3.73 ±0.36	40	1.16	0.994	0.00	+0.1

Affordable housing development

Survey respondents express concerns about long-term housing, the impact of cheap housing on crime rates, and the influx of low-income individuals in certain areas. They also mention issues with poor planning during the LNG construction period, increasing house prices due to people moving from cities, and the approval of small housing blocks. Respondents also question the council's role in affordable housing and the development of high-density housing sites. Some believe that government intervention has left no affordable housing options for locals.

Comment	Suburb	Rating	Date
Government paid people to come into our town and left no affordable housing for locals	Boronia Bay	1	25 Oct 2020
people buying in town need 50 percent deposit	Gulfstream Rise	2	25 Oct 2020
Why are you developing high density housing sites when no one is moving into them	Cedar Vale	5	24 Oct 2020
not sure if the council have much to do with affordable housing	Blue Gum Grove	3	22 Oct 2020
expensive depending on the suburb and the market	Cliffside Park	2	21 Oct 2020
Introducing an unwanted crime element to our community.	Cedar Vale	4	16 Oct 2020
Toooo many shitty houses built already during the boom. Houses in Redwood Glen are trash	Ironbark Vale	5	15 Oct 2020
they are approving 4002m blocks and they are too small and and living too close to the neighbor	Oceanview Park	3	13 Oct 2020
housing is an issue. houses are depreciating.	Oceanview Park	1	9 Oct 2020
Too many people escaping the cities is pushing up the price of housing on the coast for locals	Dune Ridge	2	5 Oct 2020
Houses going up in price	Boronia Bay	3	2 Oct 2020
Still living with the wash out of poor planning and approvals during the LNG construction period. This was the worst outcome for Redwood Glen and the import of government supported housing commission persons from out of town	Mallacoota	5	30 Sep 2020
Tannum blue is full l of low sociopath income, gov housing destroying our reputation in Tannum.crime on the rise.	Cedar Vale	5	23 Sep 2020
do they do this???	Copperfield Rise	1	23 Sep 2020
Cheap housing attracts scum.	Gulfstream Rise	5	22 Sep 2020
Need a new model where long term housing is discouraged.	Dune Ridge	2	22 Sep 2020

Affordable housing development

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Accommodation and Food Services	1.80 ±0.66	5	0.75	0.013 (*)	0.92 (*******)	-51.3
INDUSTRY	Professional, Scientific and Technical Services	3.30 ±0.56	10	0.90	0.016 (*)	0.72 (**)	+43.8
TOWN OR SUBURB	Kangaroo Island	3.20 ±0.66	5	0.75	0.086	0.64 (**)	+36.2
INDUSTRY	Mining	3.21 ±0.53	14	1.01	0.026 (*)	0.60 (**)	+39.0
TOWN OR SUBURB	Highpoint Plains	2.20 ±0.35	5	0.40	0.022 (*)	0.54 (**)	-26.6
EMPLOYMENT	Full time	2.94 ±0.21	107	1.08	0.000 (*******)	0.53 (**)	+38.9
TOWN OR SUBURB	Dune Ridge	2.18 ±0.30	38	0.94	0.002 (**)	0.52 (**)	-30.5
HOUSEHOLD INCOME	$20,000 - $40,000	2.21 ±0.31	34	0.93	0.005 (**)	0.49 (*)	-28.7
AGE	66-75	2.23 ±0.31	31	0.87	0.008 (**)	0.47 (*)	-27.1
EDUCATION	University	2.96 ±0.26	80	1.18	0.001 (*******)	0.45 (*)	+33.1
TOWN OR SUBURB	Fairhaven Sands	2.17 ±0.85	6	1.07	0.285	0.44 (*)	-28.8
TOWN OR SUBURB	Cliffside Park	2.22 ±0.60	9	0.92	0.180	0.42 (*)	-25.5
INDUSTRY	Health Care and Social Assistance	3.00 ±0.45	15	0.89	0.099	0.40 (*)	+24.7
INDUSTRY	Manufacturing	3.00 ±0.62	11	1.04	0.225	0.37 (*)	+24.2
INDUSTRY	Public Administration and Safety	2.33 ±0.38	6	0.47	0.141	0.36 (*)	-18.4
TOWN OR SUBURB	Blue Gum Grove	2.91 ±0.30	11	0.51	0.081	0.35 (*)	+18.3
DEPENDENT CHILDREN	Yes	2.86 ±0.22	92	1.08	0.008 (**)	0.34 (*)	+24.2
DEPENDENT CHILDREN	No	2.51 ±0.16	156	1.03	0.022 (*)	0.29 (*)	-16.9
INDUSTRY	Administrative and Support Services	2.91 ±0.64	11	1.08	0.376	0.28 (*)	+18.3
TOWN OR SUBURB	Lakeside Glade	2.83 ±0.30	6	0.37	0.203	0.27 (*)	+13.1
AGE	36-45	2.86 ±0.31	49	1.12	0.105	0.26 (*)	+18.1
TOWN OR SUBURB	Oceanview Park	2.40 ±0.70	5	0.80	0.526	0.25 (*)	-14.2
CHANNEL	Phone	2.43 ±0.29	47	1.03	0.139	0.24 (*)	-14.7
EMPLOYMENT	Part time	2.44 ±0.27	55	1.00	0.118	0.23 (*)	-14.4
TOWN OR SUBURB	Gulfstream Rise	2.86 ±0.83	7	1.12	0.582	0.22 (*)	+14.6
EDUCATION	TAFE or technical	2.49 ±0.18	99	0.93	0.097	0.21 (*)	-12.5
AGE	56-65	2.47 ±0.26	58	1.02	0.176	0.20 (*)	-12.4
MORTGAGE	Yes	2.75 ±0.21	100	1.08	0.136	0.19	+13.1
CALD	Yes	2.81 ±0.58	16	1.18	0.513	0.18	+12.3
INDUSTRY	Retail Trade	2.47 ±0.43	17	0.92	0.472	0.17	-10.2
HOUSEHOLD INCOME	$100,001 - $150,000	2.77 ±0.34	30	0.96	0.399	0.16	+9.9
TOWN OR SUBURB	Copperfield Rise	2.75 ±0.44	20	0.99	0.565	0.13	+8.3
AGE	Over 75	2.75 ±0.76	8	1.09	0.744	0.12	+7.9
GENDER	Female	2.57 ±0.17	132	0.99	0.364	0.11	-7.1
TOWN OR SUBURB	Ironbark Vale	2.53 ±0.58	15	1.15	0.745	0.09	-6.1
AGE	26-35	2.55 ±0.40	31	1.13	0.679	0.08	-5.4
INDUSTRY	Education and Training	2.56 ±0.39	25	0.98	0.724	0.07	-4.5
INDUSTRY	Transport, Postal and Warehousing	2.69 ±0.62	13	1.14	0.830	0.06	+4.3
CORE ACTIVITY NEED	No	2.63 ±0.14	233	1.07	0.802	0.05	+3.0
INDUSTRY	Arts and Recreation Services	2.60 ±0.89	5	1.02	0.953	0.03	-1.7
INDUSTRY	Agriculture, Forestry and Fishing	2.60 ±1.19	5	1.36	0.965	0.02	-1.7
TOWN OR SUBURB	Boronia Bay	2.63 ±0.39	19	0.87	0.979	0.01	+0.3

Aged care and accommodation

Survey respondents express concern about the lack of aged care facilities in Dune Ridge and the surrounding region, particularly given the ageing population. Many people have to send their loved ones to facilities out of town, causing stress and expenses. There is a need for more accommodation, affordable and decent facilities, and better support for the rural elderly population, including community transportation.

Comment	Suburb	Rating	Date
Would be desirable	Dune Ridge	1	3 Mar 2021
there's nothing here for the older people	Gulfstream Rise	1	25 Oct 2020
insufficient housing facilities. facilities are few for nursing care. there is just not enough	Silverwood Ridge	1	24 Oct 2020
they have to keep their eye on this one as people drop out and older people don't say too much.	Sunset Park	2	23 Oct 2020
don't know	Blue Gum Grove	3	22 Oct 2020
not enough accomodation	Cliffside Park	2	21 Oct 2020
they don't have enough accomodation	Cliffside Park	1	21 Oct 2020
not enough accomodation	Cliffside Park	1	21 Oct 2020
not enough aged care facilities. and not affordable or decent	Cliffside Park	1	21 Oct 2020
not enough	Cliffside Park	1	20 Oct 2020
? How is this funded locally	Boronia Bay	3	20 Oct 2020
None at A gnes	Dune Ridge	1	18 Oct 2020
not enough	Cypress Point	1	13 Oct 2020
There is no care here for the elderly	Dune Ridge	1	9 Oct 2020
I don't know of any age care facilities around	Dune Ridge	2	8 Oct 2020
You do not look after the aged population who live rural. Not even a community bus.	Palm Island	2	5 Oct 2020
There is none in Dune Ridge - but an aging population!!!	Dune Ridge	1	3 Oct 2020
Not existent in AW	Noble Hills	1	30 Sep 2020
We need more Aged care facilities to be attracted to our Region. Far to many people have their loved ones in a facility out of town. Its hard enough when the facility is close but add a few hundred KM and the stress and expences just blow out.	Cliffside Park	1	25 Sep 2020
Agnes needs more service to accommodate the ageing population.	Dune Ridge	1	22 Sep 2020

Aged care and accommodation

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Birnam Heights	3.00 ±0.49	8	0.71	0.000 (*******)	1.21 (*******)	+93.3
TOWN OR SUBURB	Oceanview Park	1.40 ±0.43	5	0.49	0.003 (**)	0.94 (*******)	-62.8
TOWN OR SUBURB	Kangaroo Island	1.60 ±0.43	5	0.49	0.036 (*)	0.66 (**)	-44.0
AGE	Over 75	1.67 ±0.38	6	0.47	0.042 (*)	0.57 (**)	-37.8
INDUSTRY	Professional, Scientific and Technical Services	2.50 ±0.49	8	0.71	0.078	0.56 (**)	+42.9
HOUSEHOLD INCOME	Less than $20,000	1.69 ±0.33	13	0.61	0.027 (*)	0.51 (**)	-36.0
TOWN OR SUBURB	Lakeside Glade	1.71 ±0.52	7	0.70	0.184	0.45 (*)	-33.4
INDUSTRY	Construction	2.43 ±0.39	21	0.90	0.053	0.44 (*)	+38.4
INDUSTRY	Transport, Postal and Warehousing	2.43 ±0.55	14	1.05	0.178	0.40 (*)	+36.9
INDUSTRY	Accommodation and Food Services	1.75 ±0.57	8	0.83	0.279	0.38 (*)	-30.1
AGE	56-65	1.84 ±0.18	70	0.75	0.007 (**)	0.36 (*)	-26.2
TOWN OR SUBURB	Ironbark Vale	1.79 ±0.40	14	0.77	0.171	0.35 (*)	-27.2
TOWN OR SUBURB	Dune Ridge	1.83 ±0.24	42	0.78	0.043 (*)	0.32 (*)	-24.7
TOWN OR SUBURB	Cedar Vale	2.31 ±0.33	29	0.91	0.122	0.31 (*)	+26.8
CORE ACTIVITY NEED	Yes	1.85 ±0.36	13	0.66	0.234	0.29 (*)	-21.3
HOUSEHOLD INCOME	$20,000 - $40,000	1.85 ±0.30	33	0.89	0.139	0.28 (*)	-22.4
EMPLOYMENT	Full time	2.20 ±0.17	115	0.91	0.029 (*)	0.27 (*)	+24.9
AGE	36-45	2.24 ±0.24	49	0.85	0.100	0.26 (*)	+21.7
TOWN OR SUBURB	Cliffside Park	1.83 ±0.60	12	1.07	0.441	0.25 (*)	-22.4
GENDER	Female	1.97 ±0.14	140	0.84	0.076	0.22 (*)	-16.5
TOWN OR SUBURB	Gulfstream Rise	2.25 ±0.67	8	0.97	0.579	0.21 (*)	+18.2
INDUSTRY	Administrative and Support Services	2.22 ±0.51	9	0.79	0.539	0.20 (*)	+15.5
TOWN OR SUBURB	Fairhaven Sands	2.20 ±0.66	5	0.75	0.682	0.17	+13.1
RENTER	Yes	2.18 ±0.25	45	0.85	0.327	0.16	+13.2
ABTSI	No	2.08 ±0.12	226	0.89	0.370	0.15	+13.8
INDUSTRY	Retail Trade	1.94 ±0.47	16	0.97	0.589	0.14	-12.5
HOUSEHOLD INCOME	$60,001 - $80,000	2.17 ±0.35	18	0.76	0.558	0.13	+10.5
EDUCATION	No tertiary education	1.98 ±0.20	50	0.73	0.397	0.12	-9.5
INDUSTRY	Agriculture, Forestry and Fishing	2.00 ±0.46	6	0.58	0.789	0.09	-6.1
TOWN OR SUBURB	Highpoint Plains	2.00 ±0.65	6	0.82	0.848	0.08	-6.1
INDUSTRY	Arts and Recreation Services	2.00 ±0.78	5	0.89	0.873	0.07	-6.1
CALD	No	2.06 ±0.11	231	0.87	0.762	0.06	-4.7
CHANNEL	Phone	2.10 ±0.23	50	0.83	0.734	0.05	+4.3
TOWN OR SUBURB	Blue Gum Grove	2.10 ±0.51	10	0.83	0.887	0.04	+3.6
INDUSTRY	Education and Training	2.08 ±0.32	26	0.83	0.931	0.02	+1.4
EDUCATION	University	2.06 ±0.19	85	0.89	0.954	0.01	-0.6
AGE	46-55	2.06 ±0.21	66	0.87	0.976	0.00	-0.4

Business development and support

Survey respondents feel that there is a lack of business support and development from the council. They believe that the council could be more proactive in supporting entrepreneurs by connecting them with mentors and reducing bureaucratic hurdles. Respondents also suggest that the council should focus on developing a greater retail base to reduce reliance on industry and promote self-reliance. Overall, there seems to be a general perception that the council is not doing enough to help businesses grow in the area.

Comment	Suburb	Rating	Date
i haven't seen any	Alamanda Beach	1	25 Oct 2020
we have a lot of multi nationals and they struggle	Cliffside Park	2	21 Oct 2020
doesnt seem to be too much support at all.	Dune Ridge	2	17 Oct 2020
We need to develop a greater retail base to reduce reliance on industry, and promote self reliance.	Cedar Vale	4	15 Oct 2020
Not helpful with growing businesses in town just taking money off business residents.	Dune Ridge	1	9 Oct 2020
Redwood Glen is one of those unique places where opportunity is in abundance even in the slow times. I believe the the Council could be more proactive in supporting entrepreneurs. Not necessarily with financial assistance but with connection to the right mentors and reducing the red and green tape required to get new projects of the ground. together GRC and New business could make Redwood Glen the new hub for renewable's and Manufacturing.	Cliffside Park	2	25 Sep 2020
Also non exisitent. Not aware of any business support or dev from council.	Gulfstream Rise	1	22 Sep 2020

Business development and support

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	1.86 ±0.62	7	0.83	0.005 (**)	1.08 (*******)	-50.9
INDUSTRY	Retail Trade	2.21 ±0.43	19	0.95	0.013 (*)	0.63 (**)	-31.3
INDUSTRY	Accommodation and Food Services	2.25 ±0.57	8	0.83	0.100	0.59 (**)	-28.1
TOWN OR SUBURB	Boronia Bay	3.13 ±0.36	15	0.72	0.024 (*)	0.56 (**)	+25.4
TOWN OR SUBURB	Crimson Waters	3.17 ±0.72	6	0.90	0.221	0.53 (**)	+26.4
TOWN OR SUBURB	Eastwood Point	2.40 ±0.43	5	0.49	0.142	0.49 (*)	-19.1
TOWN OR SUBURB	Cedar Vale	3.06 ±0.27	34	0.80	0.009 (**)	0.47 (*)	+22.7
INDUSTRY	Education and Training	3.03 ±0.24	29	0.67	0.010 (**)	0.46 (*)	+20.5
ABTSI	Yes	2.42 ±0.36	12	0.64	0.093	0.44 (*)	-18.5
TOWN OR SUBURB	Lakeside Glade	2.43 ±0.33	14	0.62	0.074	0.43 (*)	-17.9
TOWN OR SUBURB	Mallacoota	2.42 ±0.36	24	0.91	0.080	0.39 (*)	-19.2
TOWN OR SUBURB	Kangaroo Island	3.00 ±0.55	5	0.63	0.328	0.38 (*)	+16.3
EMPLOYMENT	Not at all	2.93 ±0.17	82	0.78	0.006 (**)	0.36 (*)	+17.5
HOUSEHOLD INCOME	$40,001 - $60,000	2.97 ±0.25	32	0.73	0.046 (*)	0.35 (*)	+16.3
TOWN OR SUBURB	Dune Ridge	2.50 ±0.24	38	0.75	0.051	0.33 (*)	-14.7
CALD	Yes	2.47 ±0.42	19	0.94	0.224	0.31 (*)	-15.4
TOWN OR SUBURB	Gulfstream Rise	3.00 ±0.89	7	1.20	0.533	0.28 (*)	+16.5
TOWN OR SUBURB	Blue Gum Grove	2.89 ±0.21	9	0.31	0.143	0.27 (*)	+9.9
TOWN OR SUBURB	Birnam Heights	3.00 ±0.97	7	1.31	0.569	0.26 (*)	+16.5
HOUSEHOLD INCOME	Less than $20,000	2.53 ±0.40	17	0.85	0.328	0.25 (*)	-11.9
HOUSEHOLD INCOME	$60,001 - $80,000	2.90 ±0.34	20	0.77	0.290	0.24 (*)	+11.1
HOUSEHOLD INCOME	$80,001 - $100,000	2.56 ±0.35	25	0.90	0.334	0.21 (*)	-10.4
INDUSTRY	Professional, Scientific and Technical Services	2.89 ±0.57	9	0.87	0.565	0.20 (*)	+9.9
TOWN OR SUBURB	Cypress Point	2.60 ±0.43	5	0.49	0.574	0.19	-7.3
INDUSTRY	Arts and Recreation Services	2.83 ±0.30	6	0.37	0.485	0.17	+6.5
MORTGAGE	No	2.67 ±0.13	150	0.79	0.209	0.15	-6.9
INDUSTRY	Mining	2.82 ±0.34	17	0.71	0.553	0.14	+6.2
EDUCATION	No tertiary education	2.65 ±0.17	48	0.59	0.358	0.13	-5.4
INDUSTRY	Public Administration and Safety	2.80 ±0.35	5	0.40	0.677	0.12	+4.5
HOUSEHOLD INCOME	$100,001 - $150,000	2.81 ±0.29	36	0.88	0.546	0.11	+5.5
CORE ACTIVITY NEED	Yes	2.64 ±0.51	14	0.97	0.747	0.10	-4.9
CHANNEL	Phone	2.67 ±0.16	76	0.70	0.467	0.09	-4.2
RENTER	No	2.74 ±0.11	215	0.82	0.566	0.08	+4.0
AGE	66-75	2.78 ±0.33	27	0.87	0.735	0.07	+3.5
CORE ACTIVITY NEED	No	2.72 ±0.10	253	0.82	0.763	0.06	-2.8
TOWN OR SUBURB	Copperfield Rise	2.76 ±0.37	21	0.87	0.834	0.05	+2.4
TOWN OR SUBURB	Ironbark Vale	2.75 ±0.44	16	0.90	0.905	0.03	+1.6
DEPENDENT CHILDREN	Yes	2.71 ±0.17	97	0.85	0.853	0.02	-1.1
TOWN OR SUBURB	Highpoint Plains	2.71 ±0.33	7	0.45	0.955	0.01	-0.6
INDUSTRY	Health Care and Social Assistance	2.72 ±0.30	18	0.65	0.991	0.00	-0.1

Celebration of Aboriginal and Torres Strait Islander culture

Survey respondents express a desire for celebrating all cultures and promoting equality, but some feel that not enough is being done outside of schools. There is also a mention of the Aboriginal Tricolour flag being seen as divisive.

Comment	Suburb	Rating	Date
none of that here	Gulfstream Rise	1	25 Oct 2020
they don't really do much of that	Willow Vale	2	25 Oct 2020
Schools do a lot but not anyone else	Blue Gum Grove	1	23 Oct 2020
N/A	Cliffside Park	2	23 Oct 2020
We are all equal	Lakeside Glade	4	15 Oct 2020
See above for multiculturalism	Ironbark Vale	5	15 Oct 2020
The most Racist and divisive Flag in Australia is the Aboriginal Tricolour.	Cedar Vale	4	24 Sep 2020
Should celebrate all cultures	Crimson Waters	5	23 Sep 2020
but nothing we can do	Dune Ridge	5	22 Sep 2020

Celebration of Aboriginal and Torres Strait Islander culture

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kangaroo Island	4.00 ±0.55	5	0.63	0.002 (**)	1.08 (*******)	+42.6
AGE	26-35	2.55 ±0.32	33	0.92	0.000 (*******)	0.68 (**)	-29.5
RENTER	Yes	2.67 ±0.24	46	0.84	0.000 (*******)	0.58 (**)	-24.1
TOWN OR SUBURB	Mallacoota	2.71 ±0.40	21	0.93	0.040 (*)	0.45 (*)	-20.3
INDUSTRY	Public Administration and Safety	2.80 ±0.35	5	0.40	0.085	0.43 (*)	-15.3
ABTSI	Yes	2.75 ±0.52	12	0.92	0.159	0.40 (*)	-18.0
CHANNEL	Phone	2.84 ±0.19	63	0.78	0.003 (**)	0.39 (*)	-16.2
INDUSTRY	Education and Training	2.82 ±0.24	34	0.71	0.014 (*)	0.38 (*)	-15.5
INDUSTRY	Manufacturing	3.42 ±0.36	12	0.64	0.110	0.37 (*)	+14.8
INDUSTRY	Mining	3.50 ±0.62	16	1.27	0.213	0.36 (*)	+19.3
TOWN OR SUBURB	Highpoint Plains	3.38 ±0.34	8	0.48	0.146	0.34 (*)	+12.5
INDUSTRY	Retail Trade	3.44 ±0.52	16	1.06	0.213	0.33 (*)	+16.1
TOWN OR SUBURB	Crimson Waters	3.40 ±0.70	5	0.80	0.430	0.32 (*)	+13.5
TOWN OR SUBURB	Cliffside Park	2.86 ±0.39	14	0.74	0.184	0.31 (*)	-12.9
AGE	66-75	3.39 ±0.37	31	1.04	0.125	0.30 (*)	+14.4
HOUSEHOLD INCOME	$100,001 - $150,000	2.89 ±0.26	37	0.80	0.074	0.29 (*)	-12.1
TOWN OR SUBURB	Oceanview Park	3.40 ±0.89	5	1.02	0.534	0.28 (*)	+13.5
AGE	Over 75	3.33 ±0.35	12	0.62	0.238	0.27 (*)	+10.6
CORE ACTIVITY NEED	Yes	3.36 ±0.55	14	1.04	0.379	0.25 (*)	+11.9
INDUSTRY	Health Care and Social Assistance	3.35 ±0.51	17	1.08	0.355	0.24 (*)	+11.8
ABTSI	No	3.09 ±0.12	245	0.98	0.186	0.23 (*)	-10.0
EMPLOYMENT	Full time	3.01 ±0.17	121	0.96	0.101	0.20 (*)	-8.7
INDUSTRY	Transport, Postal and Warehousing	3.33 ±0.74	12	1.31	0.559	0.19	+10.6
EDUCATION	No tertiary education	2.98 ±0.24	56	0.94	0.229	0.18	-7.9
TOWN OR SUBURB	Eastwood Point	3.00 ±0.00	5	0.00	0.042 (*)	0.17	-5.7
TOWN OR SUBURB	Gulfstream Rise	3.29 ±0.86	7	1.16	0.699	0.16	+8.1
INDUSTRY	Agriculture, Forestry and Fishing	3.00 ±0.46	6	0.58	0.617	0.15	-5.7
TOWN OR SUBURB	Dune Ridge	3.00 ±0.30	41	0.99	0.405	0.14	-6.5
TOWN OR SUBURB	Ironbark Vale	3.00 ±0.46	18	1.00	0.602	0.13	-6.0
EDUCATION	TAFE or technical	3.19 ±0.18	108	0.97	0.374	0.11	+5.1
HOUSEHOLD INCOME	More than $150,000	3.03 ±0.36	37	1.13	0.589	0.10	-4.9
TOWN OR SUBURB	Copperfield Rise	3.21 ±0.58	19	1.28	0.743	0.09	+4.6
TOWN OR SUBURB	Fairhaven Sands	3.20 ±0.86	5	0.98	0.852	0.08	+3.9
MORTGAGE	Yes	3.17 ±0.20	109	1.08	0.549	0.07	+3.6
HOUSEHOLD INCOME	Less than $20,000	3.15 ±0.56	13	1.03	0.900	0.04	+1.7
HOUSEHOLD INCOME	$60,001 - $80,000	3.15 ±0.42	20	0.96	0.881	0.03	+1.6
TOWN OR SUBURB	Lakeside Glade	3.10 ±0.70	10	1.14	0.957	0.02	-0.9
INDUSTRY	Electricity, Gas, Water and Waste Services	3.13 ±0.64	8	0.93	0.985	0.01	+0.3
AGE	36-45	3.12 ±0.29	50	1.05	0.993	0.00	+0.1

Celebration of multiculturalism

Survey respondents believe that race should not matter and everyone should be treated equally. They emphasize that once nationalized, everyone is Australian. However, some respondents feel that the promotion is one-sided and biased towards Islam, while others are unsure.

Comment	Suburb	Rating	Date
don't know	Dune Ridge	3	23 Oct 2020
promoting islam i don't like	Ironbark Vale	5	20 Oct 2020
All one sided	Copperfield Rise	5	19 Oct 2020
Once nationalized, we are all Australians.	Cedar Vale	2	16 Oct 2020
We are all equal	Lakeside Glade	4	15 Oct 2020
Race shouldn’t matter. We are all people to be treated the same	Ironbark Vale	5	15 Oct 2020

Celebration of multiculturalism

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Accommodation and Food Services	2.17 ±0.72	6	0.90	0.015 (*)	0.99 (*******)	-43.5
TOWN OR SUBURB	Kangaroo Island	3.80 ±0.86	5	0.98	0.081	0.81 (*******)	+37.9
INDUSTRY	Public Administration and Safety	2.60 ±0.43	5	0.49	0.045 (*)	0.61 (**)	-22.1
TOWN OR SUBURB	Mallacoota	2.63 ±0.30	19	0.67	0.006 (**)	0.55 (**)	-21.4
ABTSI	Yes	2.64 ±0.38	11	0.64	0.035 (*)	0.53 (**)	-20.6
TOWN OR SUBURB	Gulfstream Rise	3.40 ±0.43	5	0.49	0.109	0.49 (*)	+17.8
AGE	26-35	2.72 ±0.24	39	0.75	0.005 (**)	0.45 (*)	-18.2
INDUSTRY	Retail Trade	3.43 ±0.47	14	0.90	0.102	0.44 (*)	+20.0
HOUSEHOLD INCOME	$80,001 - $100,000	3.33 ±0.32	24	0.80	0.068	0.37 (*)	+15.7
INDUSTRY	Transport, Postal and Warehousing	3.33 ±0.48	12	0.85	0.230	0.34 (*)	+14.9
TOWN OR SUBURB	Dune Ridge	2.78 ±0.32	37	0.99	0.081	0.32 (*)	-14.5
TOWN OR SUBURB	Lakeside Glade	3.30 ±0.48	10	0.78	0.296	0.31 (*)	+13.0
HOUSEHOLD INCOME	$100,001 - $150,000	2.83 ±0.23	35	0.70	0.062	0.30 (*)	-12.0
HOUSEHOLD INCOME	$20,000 - $40,000	2.82 ±0.28	34	0.82	0.099	0.29 (*)	-12.2
INDUSTRY	Professional, Scientific and Technical Services	2.82 ±0.42	11	0.72	0.291	0.28 (*)	-11.5
TOWN OR SUBURB	Cliffside Park	2.83 ±0.39	12	0.69	0.285	0.27 (*)	-10.8
TOWN OR SUBURB	Cedar Vale	3.25 ±0.31	32	0.90	0.171	0.26 (*)	+11.6
TOWN OR SUBURB	Oceanview Park	3.29 ±0.76	7	1.03	0.529	0.25 (*)	+12.1
INDUSTRY	Electricity, Gas, Water and Waste Services	2.86 ±0.47	7	0.64	0.438	0.24 (*)	-9.4
CALD	No	3.01 ±0.11	232	0.89	0.226	0.23 (*)	-10.3
TOWN OR SUBURB	Highpoint Plains	3.20 ±0.35	5	0.40	0.399	0.22 (*)	+7.8
INDUSTRY	Administrative and Support Services	2.89 ±0.37	9	0.57	0.415	0.21 (*)	-7.9
TOWN OR SUBURB	Blue Gum Grove	3.22 ±0.60	9	0.92	0.554	0.20 (*)	+9.0
AGE	56-65	3.18 ±0.23	61	0.93	0.194	0.19	+8.8
MORTGAGE	No	2.97 ±0.14	144	0.87	0.132	0.18	-8.0
TOWN OR SUBURB	Copperfield Rise	3.19 ±0.39	21	0.91	0.443	0.17	+7.8
MORTGAGE	Yes	3.13 ±0.19	105	1.01	0.223	0.16	+7.3
INDUSTRY	Education and Training	2.94 ±0.27	31	0.76	0.409	0.14	-6.0
HOUSEHOLD INCOME	More than $150,000	2.94 ±0.31	35	0.92	0.485	0.13	-5.7
HOUSEHOLD INCOME	$60,001 - $80,000	3.15 ±0.47	20	1.06	0.641	0.12	+5.6
RENTER	No	3.07 ±0.13	206	0.97	0.393	0.11	+5.1
CHANNEL	Phone	3.11 ±0.21	53	0.79	0.500	0.10	+4.2
EDUCATION	No tertiary education	2.98 ±0.24	48	0.85	0.565	0.09	-3.9
HOUSEHOLD INCOME	$40,001 - $60,000	3.11 ±0.27	28	0.72	0.641	0.08	+3.4
TOWN OR SUBURB	Ironbark Vale	3.11 ±0.46	18	0.99	0.768	0.07	+3.5
TOWN OR SUBURB	Fairhaven Sands	3.00 ±0.55	5	0.63	0.875	0.06	-2.2
INDUSTRY	Mining	3.00 ±0.46	16	0.94	0.844	0.05	-2.3
DEPENDENT CHILDREN	Yes	3.02 ±0.18	94	0.90	0.758	0.04	-1.7
INDUSTRY	Other	3.07 ±0.22	58	0.87	0.813	0.03	+1.5
INDUSTRY	Construction	3.06 ±0.38	17	0.80	0.940	0.02	+0.7
EMPLOYMENT	Not at all	3.04 ±0.19	77	0.84	0.947	0.01	-0.4

Child care

Survey respondents express concerns about the lack of after-school care in the Tannum and Boyne areas, with some noting that it is negatively impacting schools and families. Some respondents believe that providing after-school care is not the responsibility of the local government.

Comment	Suburb	Rating	Date
Its not their role to provide this	Ironbark Vale	1	26 Oct 2020
there is none here. we need some here	Alamanda Beach	1	25 Oct 2020
There is zero before or afternoon childcare in the Boyne Tannum area, for a single mother who works in Redwood Glen it is absolutely impossible to have her nine-year-old daughter looked after which unfortunately put that child in a very very dangerous situation with a not so nice man	Copperfield Rise	1	25 Oct 2020
N/A	Cliffside Park	2	23 Oct 2020
no opinion	Ironbark Vale	3	20 Oct 2020
Nothing to do with grc	Boronia Bay	3	20 Oct 2020
Outside school hours care for boyne and tannum is non existent	Cedar Vale	2	16 Oct 2020
No after school care at a Tannum, killing our schools	Cedar Vale	1	23 Sep 2020
do they do this? not in QLD??? maybe in Vic?	Copperfield Rise	1	23 Sep 2020
Dont use	Dune Ridge	3	22 Sep 2020

Child care

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	3.50 ±0.50	10	0.81	0.001 (*******)	1.00 (*******)	+49.3
TOWN OR SUBURB	Kangaroo Island	3.40 ±0.89	5	1.02	0.123	0.76 (**)	+41.8
TOWN OR SUBURB	Gulfstream Rise	3.17 ±0.30	6	0.37	0.003 (**)	0.71 (**)	+27.8
INDUSTRY	Mining	3.25 ±0.41	16	0.83	0.007 (**)	0.69 (**)	+34.7
INDUSTRY	Retail Trade	3.21 ±0.49	14	0.94	0.036 (*)	0.60 (**)	+32.0
TOWN OR SUBURB	Birnam Heights	3.22 ±0.67	9	1.03	0.124	0.57 (**)	+31.7
AGE	26-35	2.29 ±0.29	34	0.86	0.003 (**)	0.56 (**)	-26.8
INDUSTRY	Accommodation and Food Services	2.29 ±0.65	7	0.88	0.200	0.50 (**)	-25.1
ABTSI	Yes	2.30 ±0.56	10	0.90	0.145	0.48 (*)	-24.5
TOWN OR SUBURB	Copperfield Rise	2.37 ±0.36	19	0.81	0.059	0.44 (*)	-21.0
EDUCATION	TAFE or technical	2.91 ±0.14	99	0.71	0.001 (*******)	0.40 (*)	+20.6
TOWN OR SUBURB	Crimson Waters	2.40 ±0.70	5	0.80	0.388	0.38 (*)	-18.2
TOWN OR SUBURB	Lakeside Glade	3.00 ±0.55	10	0.89	0.288	0.35 (*)	+18.0
INDUSTRY	Professional, Scientific and Technical Services	2.40 ±0.63	10	1.02	0.330	0.34 (*)	-18.5
INDUSTRY	Construction	2.91 ±0.21	22	0.51	0.072	0.31 (*)	+13.1
TOWN OR SUBURB	Ironbark Vale	2.45 ±0.41	22	0.99	0.206	0.30 (*)	-15.9
HOUSEHOLD INCOME	$20,000 - $40,000	2.90 ±0.23	31	0.64	0.082	0.29 (*)	+13.3
INDUSTRY	Manufacturing	2.90 ±0.33	10	0.54	0.259	0.28 (*)	+11.9
EMPLOYMENT	Full time	2.58 ±0.16	112	0.84	0.037 (*)	0.26 (*)	-12.2
TOWN OR SUBURB	Highpoint Plains	2.86 ±0.26	7	0.35	0.277	0.24 (*)	+9.1
GENDER	Female	2.61 ±0.16	126	0.90	0.082	0.22 (*)	-10.2
HOUSEHOLD INCOME	$100,001 - $150,000	2.55 ±0.31	31	0.87	0.283	0.21 (*)	-10.4
CORE ACTIVITY NEED	Yes	2.54 ±0.51	13	0.93	0.503	0.20 (*)	-10.3
TOWN OR SUBURB	Mallacoota	2.56 ±0.38	18	0.83	0.427	0.19	-9.4
TOWN OR SUBURB	Boronia Bay	2.56 ±0.42	16	0.86	0.492	0.18	-8.9
GENDER	Male	2.80 ±0.16	99	0.83	0.168	0.17	+8.9
TOWN OR SUBURB	Fairhaven Sands	2.60 ±0.43	5	0.49	0.631	0.15	-6.3
AGE	56-65	2.80 ±0.21	55	0.80	0.334	0.14	+7.1
HOUSEHOLD INCOME	$80,001 - $100,000	2.79 ±0.26	24	0.64	0.510	0.12	+5.5
MORTGAGE	Yes	2.65 ±0.19	102	0.97	0.394	0.11	-5.5
INDUSTRY	Other	2.77 ±0.19	60	0.74	0.490	0.10	+4.7
INDUSTRY	Agriculture, Forestry and Fishing	2.63 ±0.69	8	0.99	0.814	0.09	-4.9
EMPLOYMENT	Not at all	2.75 ±0.18	81	0.82	0.543	0.08	+4.0
HOUSEHOLD INCOME	$60,001 - $80,000	2.65 ±0.35	20	0.79	0.743	0.07	-3.6
CHANNEL	Internet	2.70 ±0.12	200	0.87	0.688	0.06	-2.7
CHANNEL	Phone	2.73 ±0.20	59	0.80	0.808	0.04	+1.7
TOWN OR SUBURB	Cedar Vale	2.73 ±0.33	30	0.93	0.863	0.03	+1.8
INDUSTRY	Education and Training	2.69 ±0.37	26	0.95	0.937	0.02	-0.9
EDUCATION	No tertiary education	2.70 ±0.21	50	0.75	0.951	0.01	-0.4
TOWN OR SUBURB	Dune Ridge	2.70 ±0.24	37	0.73	0.976	0.00	-0.2

Children and youth development

Survey respondents suggest a need for more school holiday programs and activities for teenagers, as well as improvements in youth development and capacity building. They also mention the lack of services and support for disabilities and children/parent groups, and the need for better facilities such as community pools, skateparks, and parks for children. Respondents also highlight the challenges of distance and accessibility to development programs and the importance of addressing these issues at a local level.

Comment	Suburb	Rating	Date
nothing available for the youth.except headspace is great for mental issues	Boronia Bay	2	25 Oct 2020
there are no parks here for children	Alamanda Beach	1	25 Oct 2020
it goes through GADPL	Silverwood Ridge	3	24 Oct 2020
only the PCYC - need more	Blue Gum Grove	1	23 Oct 2020
Our kids cannot get to any development because of the distance.	Palm Island	1	5 Oct 2020
Local skateboard group are collecting bottles to raise money to develop the skatepark.	Dune Ridge	2	3 Oct 2020
Not enough services or support for disabilities and children/parent groups	Mallacoota	1	30 Sep 2020
More work is required in the teenager area. World wide the culture need to change but we can only start in our own back yard. There are so many great ideas out there but the risk adverse make the running of the programmes impossible.	Cliffside Park	1	25 Sep 2020
Tannum community pool	Cedar Vale	1	23 Sep 2020
events are not youth development or capacity building and this is all they do	Copperfield Rise	1	23 Sep 2020
Ther needs to be school holiday programs and things for teenagers to go to.	Dune Ridge	2	22 Sep 2020

Children and youth development

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Arts and Recreation Services	3.17 ±0.30	6	0.37	0.000 (*******)	0.97 (*******)	+43.0
HOUSEHOLD INCOME	Less than $20,000	3.00 ±0.00	13	0.00	0.000 (*******)	0.79 (**)	+32.8
TOWN OR SUBURB	Lakeside Glade	3.13 ±0.54	8	0.78	0.029 (*)	0.74 (**)	+40.6
TOWN OR SUBURB	Birnam Heights	3.11 ±0.78	9	1.20	0.135	0.58 (**)	+39.8
TOWN OR SUBURB	Highpoint Plains	2.86 ±0.47	7	0.64	0.175	0.44 (*)	+22.1
TOWN OR SUBURB	Copperfield Rise	2.19 ±0.36	21	0.85	0.057	0.43 (*)	-23.7
INDUSTRY	Electricity, Gas, Water and Waste Services	2.20 ±0.66	5	0.75	0.320	0.41 (*)	-21.9
INDUSTRY	Manufacturing	2.82 ±0.34	11	0.57	0.099	0.40 (*)	+19.8
CHANNEL	Phone	2.80 ±0.26	45	0.88	0.024 (*)	0.37 (*)	+22.1
CHANNEL	Internet	2.47 ±0.12	213	0.86	0.031 (*)	0.35 (*)	-17.0
INDUSTRY	Accommodation and Food Services	2.29 ±0.52	7	0.70	0.352	0.32 (*)	-16.4
TOWN OR SUBURB	Ironbark Vale	2.31 ±0.38	16	0.77	0.245	0.28 (*)	-15.0
TOWN OR SUBURB	Gulfstream Rise	2.75 ±0.57	8	0.83	0.448	0.27 (*)	+14.9
EDUCATION	TAFE or technical	2.67 ±0.15	99	0.78	0.039 (*)	0.26 (*)	+15.1
INDUSTRY	Mining	2.77 ±0.65	13	1.19	0.451	0.24 (*)	+16.5
INDUSTRY	Other	2.69 ±0.23	54	0.86	0.138	0.23 (*)	+13.1
INDUSTRY	Transport, Postal and Warehousing	2.73 ±0.57	11	0.96	0.487	0.22 (*)	+13.5
GENDER	Male	2.65 ±0.18	99	0.90	0.097	0.21 (*)	+12.8
TOWN OR SUBURB	Cedar Vale	2.67 ±0.25	30	0.70	0.273	0.19	+10.2
HOUSEHOLD INCOME	$20,000 - $40,000	2.40 ±0.29	30	0.80	0.348	0.18	-9.5
TOWN OR SUBURB	Oceanview Park	2.67 ±0.60	6	0.75	0.652	0.17	+9.1
TOWN OR SUBURB	Fairhaven Sands	2.40 ±0.70	5	0.80	0.713	0.16	-8.7
INDUSTRY	Construction	2.41 ±0.37	22	0.89	0.502	0.15	-8.6
DEPENDENT CHILDREN	Yes	2.45 ±0.20	87	0.94	0.301	0.14	-7.8
GENDER	Female	2.48 ±0.14	136	0.81	0.312	0.13	-6.9
TOWN OR SUBURB	Mallacoota	2.63 ±0.42	19	0.93	0.621	0.12	+7.2
INDUSTRY	Retail Trade	2.43 ±0.55	14	1.05	0.706	0.11	-7.0
INDUSTRY	Administrative and Support Services	2.45 ±0.39	11	0.66	0.699	0.10	-5.2
MORTGAGE	No	2.57 ±0.15	136	0.86	0.492	0.09	+5.0
TOWN OR SUBURB	Boronia Bay	2.47 ±0.37	17	0.78	0.744	0.08	-4.2
EMPLOYMENT	Part time	2.48 ±0.24	58	0.95	0.657	0.07	-4.0
EMPLOYMENT	Not at all	2.56 ±0.19	73	0.81	0.708	0.05	+2.8
ABTSI	Yes	2.50 ±0.60	8	0.87	0.919	0.04	-2.1
HOUSEHOLD INCOME	$100,001 - $150,000	2.55 ±0.23	29	0.62	0.854	0.03	+1.6
HOUSEHOLD INCOME	$40,001 - $60,000	2.55 ±0.29	33	0.86	0.915	0.02	+1.1
AGE	36-45	2.52 ±0.28	48	0.98	0.938	0.01	-0.8

Community safety and crime prevention

Survey respondents express concerns about safety in their area, citing issues such as drug use, lack of control over dogs, and illegal camping. They feel that local laws are not being enforced and call for stronger action and prevention measures, including zero tolerance for lawbreakers. Respondents also suggest more weekend monitoring and better police presence, as well as implementing curfews for teenagers. Some respondents, however, praise their local police officers.

Comment	Suburb	Rating	Date
i haven't seen anthything from the council	Cedar Vale	1	25 Oct 2020
some curfews for teenage children. polic should not ask so many questions and get out there and see what's happening	Boronia Bay	2	25 Oct 2020
our local police officer is 75km away in one direction and 80km the other direction. and no police officer to answer a phone on the weekend	Gulfstream Rise	1	25 Oct 2020
More weekend monitoring	Cedar Vale	2	23 Oct 2020
the cops here are very good	Mallacoota	3	16 Oct 2020
want more spent on safety	Kensington Grove	2	3 Oct 2020
Any local laws - eg dogs on beach - not enforced	Dune Ridge	1	3 Oct 2020
Too many campers camp illegal in 1770 and Dune Ridge. No one monitors it	Noble Hills	2	30 Sep 2020
Extremely poor support, action and prevention. Need zero tolerance taken with all law breakers to send a strong and clear message throughout the community	Mallacoota	1	30 Sep 2020
Too much ICE where I live making it unsafe to go out	Dune Ridge	1	30 Sep 2020
I live in a very unsafe area because of drug use and rarely are dogs under control and on a leash	Dune Ridge	1	24 Sep 2020
They don’t do anything	Cedar Vale	1	21 Sep 2020

Community safety and crime prevention

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Birnam Heights	3.20 ±0.67	10	1.08	0.015 (*)	0.87 (*******)	+61.5
INDUSTRY	Public Administration and Safety	2.83 ±0.30	6	0.37	0.005 (**)	0.67 (**)	+32.5
TOWN OR SUBURB	Blue Gum Grove	2.83 ±0.31	12	0.55	0.006 (**)	0.63 (**)	+33.5
TOWN OR SUBURB	Oceanview Park	2.80 ±0.35	5	0.40	0.026 (*)	0.61 (**)	+29.9
CHANNEL	Phone	2.79 ±0.23	52	0.86	0.000 (*******)	0.57 (**)	+37.6
INDUSTRY	Accommodation and Food Services	2.00 ±0.56	7	0.76	0.164	0.50 (**)	-28.8
TOWN OR SUBURB	Cliffside Park	2.71 ±0.33	7	0.45	0.065	0.48 (*)	+23.8
ABTSI	No	2.45 ±0.11	232	0.85	0.010 (**)	0.44 (*)	+34.7
AGE	Over 75	2.73 ±0.44	11	0.75	0.134	0.43 (*)	+25.2
ABTSI	Yes	2.08 ±0.36	12	0.64	0.092	0.42 (*)	-23.0
INDUSTRY	Administrative and Support Services	2.63 ±0.34	8	0.48	0.183	0.34 (*)	+17.2
TOWN OR SUBURB	Ironbark Vale	2.13 ±0.41	15	0.81	0.200	0.33 (*)	-19.5
TOWN OR SUBURB	Boronia Bay	2.65 ±0.43	17	0.90	0.230	0.31 (*)	+19.7
INDUSTRY	Arts and Recreation Services	2.60 ±0.43	5	0.49	0.350	0.30 (*)	+15.1
HOUSEHOLD INCOME	$20,000 - $40,000	2.18 ±0.32	34	0.95	0.151	0.28 (*)	-17.4
EDUCATION	University	2.55 ±0.19	87	0.88	0.039 (*)	0.27 (*)	+17.7
TOWN OR SUBURB	Kangaroo Island	2.60 ±0.70	5	0.80	0.561	0.25 (*)	+15.1
INDUSTRY	Manufacturing	2.18 ±0.61	11	1.03	0.483	0.23 (*)	-15.7
DEPENDENT CHILDREN	Yes	2.27 ±0.18	90	0.87	0.088	0.22 (*)	-13.0
CHANNEL	Print	2.20 ±0.86	5	0.98	0.655	0.21 (*)	-14.1
INDUSTRY	Retail Trade	2.21 ±0.53	14	1.01	0.494	0.20 (*)	-13.5
INDUSTRY	Transport, Postal and Warehousing	2.23 ±0.53	13	0.97	0.535	0.19	-12.2
TOWN OR SUBURB	Cedar Vale	2.27 ±0.31	30	0.85	0.389	0.17	-10.1
HOUSEHOLD INCOME	More than $150,000	2.52 ±0.28	33	0.82	0.367	0.16	+10.1
CORE ACTIVITY NEED	Yes	2.27 ±0.51	11	0.86	0.636	0.15	-9.0
TOWN OR SUBURB	Eastwood Point	2.29 ±0.52	7	0.70	0.682	0.14	-7.9
HOUSEHOLD INCOME	$100,001 - $150,000	2.48 ±0.27	33	0.78	0.481	0.13	+7.5
TOWN OR SUBURB	Dune Ridge	2.31 ±0.26	42	0.86	0.492	0.12	-7.0
INDUSTRY	Education and Training	2.48 ±0.35	27	0.92	0.597	0.11	+7.1
INDUSTRY	Other	2.45 ±0.20	66	0.84	0.500	0.09	+5.9
TOWN OR SUBURB	Highpoint Plains	2.33 ±0.60	6	0.75	0.842	0.08	-4.4
RENTER	No	2.41 ±0.12	206	0.88	0.617	0.07	+4.4
INDUSTRY	Construction	2.44 ±0.38	18	0.83	0.788	0.06	+3.9
AGE	56-65	2.43 ±0.21	63	0.87	0.713	0.05	+3.3
TOWN OR SUBURB	Gulfstream Rise	2.43 ±0.78	7	1.05	0.928	0.04	+2.6
EDUCATION	No tertiary education	2.42 ±0.27	48	0.95	0.849	0.03	+2.0
HOUSEHOLD INCOME	$80,001 - $100,000	2.41 ±0.26	27	0.68	0.913	0.02	+1.1
TOWN OR SUBURB	Lakeside Glade	2.40 ±0.41	10	0.66	0.975	0.01	+0.5
EMPLOYMENT	Part time	2.39 ±0.23	56	0.86	0.996	0.00	0.0

Creative arts development

Some survey respondents believe that the activity is a waste of time and just a hobby, not a necessity. They suggest investing less in it, and some see no benefits, while others mention more advantages at GECC.

Comment	Suburb	Rating	Date
More at gecc	Cedar Vale	2	17 Oct 2020
There are none	Dune Ridge	1	9 Oct 2020
Need to invest less	Copperfield Rise	4	25 Sep 2020
Waste of time. A hobby not a necessity.	Gulfstream Rise	5	22 Sep 2020

Creative arts development

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kangaroo Island	3.60 ±0.43	5	0.49	0.004 (**)	1.00 (*******)	+33.0
INDUSTRY	Electricity, Gas, Water and Waste Services	2.40 ±0.43	5	0.49	0.010 (**)	0.90 (*******)	-29.2
INDUSTRY	Accommodation and Food Services	2.43 ±0.54	7	0.73	0.048 (*)	0.74 (**)	-27.9
INDUSTRY	Public Administration and Safety	2.57 ±0.54	7	0.73	0.146	0.54 (**)	-20.5
TOWN OR SUBURB	Dune Ridge	2.61 ±0.28	38	0.87	0.005 (**)	0.52 (**)	-20.8
INDUSTRY	Arts and Recreation Services	3.40 ±0.89	5	1.02	0.336	0.49 (*)	+22.5
TOWN OR SUBURB	Cedar Vale	3.25 ±0.26	32	0.75	0.023 (*)	0.43 (*)	+16.6
INDUSTRY	Transport, Postal and Warehousing	3.27 ±0.44	11	0.75	0.167	0.42 (*)	+16.3
TOWN OR SUBURB	Blue Gum Grove	3.25 ±0.46	8	0.66	0.221	0.41 (*)	+14.9
TOWN OR SUBURB	Copperfield Rise	3.25 ±0.34	20	0.77	0.085	0.40 (*)	+15.7
RENTER	Yes	2.73 ±0.21	45	0.71	0.017 (*)	0.38 (*)	-13.9
INDUSTRY	Manufacturing	3.18 ±0.23	11	0.39	0.075	0.37 (*)	+11.4
ABTSI	Yes	2.73 ±0.44	11	0.75	0.280	0.33 (*)	-12.6
TOWN OR SUBURB	Fairhaven Sands	2.80 ±0.35	5	0.40	0.358	0.28 (*)	-8.6
INDUSTRY	Mining	3.14 ±0.33	14	0.64	0.295	0.26 (*)	+9.5
INDUSTRY	Retail Trade	3.13 ±0.29	16	0.60	0.286	0.24 (*)	+8.6
TOWN OR SUBURB	Eastwood Point	2.83 ±0.30	6	0.37	0.392	0.23 (*)	-6.9
AGE	66-75	3.09 ±0.15	33	0.45	0.133	0.22 (*)	+7.2
INDUSTRY	Education and Training	2.83 ±0.30	29	0.83	0.336	0.20 (*)	-7.9
EMPLOYMENT	Part time	3.09 ±0.22	56	0.85	0.214	0.19	+8.0
INDUSTRY	Construction	2.86 ±0.27	21	0.64	0.421	0.17	-6.0
TOWN OR SUBURB	Highpoint Plains	2.88 ±0.23	8	0.33	0.454	0.16	-4.8
HOUSEHOLD INCOME	Less than $20,000	3.08 ±0.45	13	0.83	0.622	0.15	+5.9
HOUSEHOLD INCOME	$60,001 - $80,000	2.88 ±0.24	24	0.60	0.446	0.14	-5.1
HOUSEHOLD INCOME	$100,001 - $150,000	2.88 ±0.27	32	0.78	0.478	0.13	-5.3
TOWN OR SUBURB	Boronia Bay	2.88 ±0.42	16	0.86	0.657	0.12	-4.9
EMPLOYMENT	Not at all	3.02 ±0.14	85	0.65	0.370	0.11	+4.3
CORE ACTIVITY NEED	No	2.96 ±0.10	242	0.78	0.571	0.10	-3.7
TOWN OR SUBURB	Lakeside Glade	2.90 ±0.43	10	0.70	0.759	0.09	-3.5
INDUSTRY	Professional, Scientific and Technical Services	2.91 ±0.47	11	0.79	0.805	0.08	-3.1
TOWN OR SUBURB	Cliffside Park	2.92 ±0.26	13	0.47	0.743	0.07	-2.3
CHANNEL	Internet	2.98 ±0.11	211	0.82	0.633	0.06	+2.2
HOUSEHOLD INCOME	$80,001 - $100,000	3.00 ±0.31	24	0.76	0.823	0.05	+1.9
TOWN OR SUBURB	Ironbark Vale	2.94 ±0.47	16	0.97	0.899	0.04	-1.6
INDUSTRY	Other	2.98 ±0.17	58	0.66	0.842	0.03	+1.0
HOUSEHOLD INCOME	More than $150,000	2.97 ±0.29	31	0.82	0.994	0.00	+0.1

Environmental conservation and climate change action

Survey respondents express dissatisfaction with the council's lack of interest in environmental issues and their tendency to bulldoze areas for development. They also mention concerns about bats, political party policies, and disbelief in climate change. Respondents call for better recycling education and facilities, preservation of natural environments, and less focus on climate change. Some believe local government should take more initiative in sustainability strategies, while others are skeptical of the council's efforts.

Comment	Suburb	Rating	Date
Doesn't appear to be a priority. We don't have a sustainability strategy. In the absence of federal and stat government doing anything local government can (should) step up and lead.	Ironbark Vale	1	26 Oct 2020
they should be connected with spare and community services and walk the beaches for plastic.	Willow Vale	2	25 Oct 2020
load of crap. if it's in line with labour policies	Ironbark Vale	4	20 Oct 2020
don't know	Dune Ridge	3	20 Oct 2020
We live in a environmental disaster lol	Ironbark Vale	4	19 Oct 2020
Stop knocking down trees for residential development and industry	Cedar Vale	2	17 Oct 2020
Shut up about climate change. Not your job to tell us what to think.	Ironbark Vale	5	15 Oct 2020
Not much natural environment left after real estate developers and cattle farmers	Cedar Vale	1	9 Oct 2020
Environment is declining rapidly	Dune Ridge	1	5 Oct 2020
Not enough education of what can be recycled at the local dump, provide proper recycling containers not sulo bins so people can recycle properly	Noble Hills	2	30 Sep 2020
climate change is bullshit.	Cedar Vale	4	24 Sep 2020
Too Labor / Green Party policies	Crimson Waters	5	23 Sep 2020
Bats are disgusting across Tannum	Cedar Vale	1	23 Sep 2020
Council bulldoze what they want and expect residents to look after whats left and then fine them if they do the wrong thing.	Gulfstream Rise	1	22 Sep 2020
Council doesnt seem interested.	Dune Ridge	1	22 Sep 2020

Environmental conservation and climate change action

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Lakeside Glade	2.25 ±0.32	16	0.66	0.003 (**)	0.61 (**)	-29.7
TOWN OR SUBURB	Kangaroo Island	3.33 ±1.10	6	1.37	0.291	0.50 (**)	+34.3
TOWN OR SUBURB	Highpoint Plains	2.33 ±0.60	6	0.75	0.171	0.48 (*)	-24.1
TOWN OR SUBURB	Blue Gum Grove	2.30 ±0.68	10	1.10	0.188	0.44 (*)	-26.3
AGE	Over 75	3.11 ±0.48	9	0.74	0.140	0.42 (*)	+21.5
TOWN OR SUBURB	Cedar Vale	3.12 ±0.36	34	1.08	0.033 (*)	0.40 (*)	+24.4
INDUSTRY	Arts and Recreation Services	2.40 ±0.70	5	0.80	0.327	0.39 (*)	-20.2
TOWN OR SUBURB	Dune Ridge	2.44 ±0.28	43	0.92	0.020 (*)	0.37 (*)	-19.9
INDUSTRY	Agriculture, Forestry and Fishing	3.11 ±0.72	9	1.10	0.315	0.35 (*)	+21.5
INDUSTRY	Professional, Scientific and Technical Services	2.46 ±0.41	13	0.75	0.163	0.34 (*)	-17.1
MORTGAGE	Yes	2.95 ±0.21	111	1.13	0.009 (**)	0.32 (*)	+20.1
GENDER	Female	2.58 ±0.15	137	0.91	0.008 (**)	0.31 (*)	-16.1
INDUSTRY	Construction	2.48 ±0.45	21	1.05	0.216	0.28 (*)	-16.6
TOWN OR SUBURB	Fairhaven Sands	2.50 ±0.77	6	0.96	0.520	0.26 (*)	-14.5
INDUSTRY	Manufacturing	3.00 ±0.73	10	1.18	0.493	0.24 (*)	+14.9
INDUSTRY	Transport, Postal and Warehousing	3.00 ±0.69	12	1.22	0.466	0.23 (*)	+15.0
INDUSTRY	Administrative and Support Services	2.92 ±0.28	12	0.49	0.259	0.22 (*)	+10.0
HOUSEHOLD INCOME	More than $150,000	2.54 ±0.39	35	1.18	0.262	0.21 (*)	-13.2
TOWN OR SUBURB	Mallacoota	2.57 ±0.41	23	1.01	0.365	0.20 (*)	-11.3
TOWN OR SUBURB	Cypress Point	2.60 ±0.43	5	0.49	0.504	0.19	-8.7
DEPENDENT CHILDREN	No	2.81 ±0.14	192	0.99	0.154	0.17	+10.8
TOWN OR SUBURB	Ironbark Vale	2.90 ±0.46	20	1.04	0.503	0.16	+9.3
INDUSTRY	Mining	2.89 ±0.51	18	1.10	0.576	0.14	+8.5
HOUSEHOLD INCOME	$80,001 - $100,000	2.86 ±0.36	22	0.87	0.527	0.13	+7.1
EMPLOYMENT	Not at all	2.82 ±0.17	104	0.91	0.373	0.11	+6.1
INDUSTRY	Education and Training	2.67 ±0.30	30	0.83	0.576	0.10	-5.2
TOWN OR SUBURB	Boronia Bay	2.67 ±0.46	18	1.00	0.718	0.09	-5.0
TOWN OR SUBURB	Crimson Waters	2.83 ±0.97	6	1.21	0.863	0.08	+4.9
HOUSEHOLD INCOME	$100,001 - $150,000	2.79 ±0.25	39	0.79	0.712	0.06	+3.0
CALD	Yes	2.70 ±0.46	20	1.05	0.829	0.05	-3.0
TOWN OR SUBURB	Gulfstream Rise	2.71 ±0.52	7	0.70	0.895	0.04	-2.0
CHANNEL	Phone	2.77 ±0.19	79	0.87	0.797	0.03	+1.8
EDUCATION	No tertiary education	2.77 ±0.21	60	0.82	0.863	0.02	+1.3
CHANNEL	Internet	2.75 ±0.14	216	1.07	0.909	0.01	-0.8
HOUSEHOLD INCOME	$40,001 - $60,000	2.75 ±0.36	32	1.03	0.996	0.00	+0.1

Festivals and events

Survey respondents suggest that the focus should be on events in Redwood Glen, with improved publicity and infrastructure for various clubs. They also mention the impact of Covid-19 restrictions and the desire to bring back the Easter Carnival. Some respondents propose removing the show and focusing on supporting sporting events that attract more people.

Comment	Suburb	Rating	Date
Counil should be supporting events in Redwood Glen. Sporting events bring lots of people Build some decent infrastructure so that clubs other than rugby league can bid to host events.	Ironbark Vale	2	26 Oct 2020
Get rid of the show.	Cedar Vale	3	16 Oct 2020
Covid-19 restrictions	Dune Ridge	2	12 Oct 2020
Bring Easter Carnival back	Birnam Heights	3	2 Oct 2020
better publicity	Eastwood Point	3	26 Sep 2020
except they are mostly in Redwood Glen	Dune Ridge	3	22 Sep 2020
Pretty much all they do	Cedar Vale	3	21 Sep 2020

Festivals and events

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Oceanview Park	3.60 ±0.70	5	0.80	0.023 (*)	1.01 (*******)	+45.8
TOWN OR SUBURB	Cypress Point	2.20 ±0.66	5	0.75	0.073	0.77 (**)	-33.5
TOWN OR SUBURB	Kangaroo Island	3.17 ±0.30	6	0.37	0.017 (*)	0.59 (**)	+21.1
TOWN OR SUBURB	Dune Ridge	2.40 ±0.25	42	0.82	0.001 (*******)	0.55 (**)	-24.2
INDUSTRY	Transport, Postal and Warehousing	3.17 ±0.39	12	0.69	0.059	0.51 (**)	+21.6
INDUSTRY	Manufacturing	3.10 ±0.19	10	0.30	0.003 (**)	0.50 (**)	+17.6
TOWN OR SUBURB	Fairhaven Sands	2.40 ±0.70	5	0.80	0.265	0.49 (*)	-22.3
HOUSEHOLD INCOME	$80,001 - $100,000	2.48 ±0.29	23	0.71	0.029 (*)	0.44 (*)	-18.8
TOWN OR SUBURB	Gulfstream Rise	3.14 ±0.62	7	0.83	0.265	0.43 (*)	+19.8
TOWN OR SUBURB	Copperfield Rise	3.09 ±0.34	23	0.83	0.080	0.38 (*)	+17.7
INDUSTRY	Public Administration and Safety	3.00 ±0.00	6	0.00	0.000 (*******)	0.35 (*)	+11.6
INDUSTRY	Construction	2.50 ±0.45	20	1.02	0.178	0.34 (*)	-17.4
INDUSTRY	Administrative and Support Services	3.08 ±0.58	13	1.07	0.330	0.31 (*)	+16.4
TOWN OR SUBURB	Cliffside Park	3.00 ±0.35	8	0.50	0.252	0.30 (*)	+11.7
INDUSTRY	Professional, Scientific and Technical Services	3.00 ±0.34	14	0.65	0.239	0.28 (*)	+11.9
TOWN OR SUBURB	Cedar Vale	2.97 ±0.19	39	0.62	0.068	0.27 (*)	+11.4
INDUSTRY	Accommodation and Food Services	2.57 ±0.67	7	0.90	0.506	0.26 (*)	-12.7
INDUSTRY	Arts and Recreation Services	3.00 ±0.65	6	0.82	0.536	0.25 (*)	+11.6
TOWN OR SUBURB	Ironbark Vale	2.61 ±0.38	23	0.92	0.309	0.23 (*)	-11.1
TOWN OR SUBURB	Blue Gum Grove	2.64 ±0.38	11	0.64	0.408	0.22 (*)	-9.2
AGE	66-75	2.94 ±0.26	33	0.78	0.266	0.20 (*)	+9.0
TOWN OR SUBURB	Eastwood Point	2.67 ±0.38	6	0.47	0.507	0.19	-7.3
HOUSEHOLD INCOME	$60,001 - $80,000	2.92 ±0.26	26	0.67	0.326	0.18	+7.7
RENTER	No	2.82 ±0.10	257	0.82	0.233	0.16	+8.0
CORE ACTIVITY NEED	No	2.81 ±0.09	293	0.82	0.418	0.15	+7.3
DEPENDENT CHILDREN	No	2.84 ±0.10	215	0.76	0.242	0.14	+7.0
TOWN OR SUBURB	Birnam Heights	2.92 ±0.59	12	1.04	0.679	0.13	+7.0
CORE ACTIVITY NEED	Yes	2.70 ±0.39	20	0.90	0.622	0.12	-5.7
TOWN OR SUBURB	Lakeside Glade	2.71 ±0.39	17	0.82	0.644	0.11	-5.3
INDUSTRY	Agriculture, Forestry and Fishing	2.89 ±0.65	9	0.99	0.775	0.10	+5.3
INDUSTRY	Education and Training	2.73 ±0.24	37	0.76	0.579	0.09	-4.1
TOWN OR SUBURB	Highpoint Plains	2.86 ±0.62	7	0.83	0.844	0.08	+3.5
INDUSTRY	Mining	2.85 ±0.32	20	0.73	0.733	0.07	+3.2
MORTGAGE	No	2.78 ±0.11	179	0.74	0.652	0.05	-2.3
GENDER	Female	2.81 ±0.13	156	0.81	0.702	0.04	+2.0
HOUSEHOLD INCOME	$100,001 - $150,000	2.82 ±0.32	38	1.00	0.893	0.03	+1.3
EMPLOYMENT	Part time	2.81 ±0.19	68	0.79	0.880	0.02	+0.9
INDUSTRY	Other	2.80 ±0.18	76	0.80	0.932	0.01	+0.5
TOWN OR SUBURB	Mallacoota	2.79 ±0.32	29	0.89	0.987	0.00	-0.2

Grants and support for sports clubs and community organisations

Survey respondents express dissatisfaction with Kylie Lee's handling of the BMX club and state titles, and some believe that government funding for sports clubs is unnecessary. They suggest focusing on local heritage and addressing high fees for toilet facilities. Some respondents are unaware of the council's efforts in supporting sports clubs, while others are satisfied with the support provided. There is also a concern about potential nepotism in grant writing services.

Comment	Suburb	Rating	Date
the fees they charge for toilets is atronomical. this has been brought up in the past to the council maybe last year.	Willow Vale	2	25 Oct 2020
don''t know	Tallowwood Heights	3	22 Oct 2020
i don't know	Ironbark Vale	3	20 Oct 2020
Excellent in this area	Oceanview Park	3	16 Oct 2020
None is provided!	Ironbark Vale	1	16 Oct 2020
Its not all about sports. How about promoting our local heritage too. Once its gone we can never get it back.	Cliffside Park	3	15 Oct 2020
Point to note: the current advertisement for a grant writing service smacks of nepotism as the community is watching with interest as to whether Cr. Hansen's will get the funding. A complaint will be made if so.	Lakeside Glade	2	15 Oct 2020
er build sailing club	Eastwood Point	2	13 Oct 2020
Really look after sports clubs	Boronia Bay	3	2 Oct 2020
Dont listen to how the money is being spent into doing things right the first time	Hawthorne Hills	4	23 Sep 2020
Sport and recreational activities are not necessities. I participate in none and it bothers me immensley that government hands out money to sporting clubs.	Gulfstream Rise	5	22 Sep 2020
Kylie Lee should be denoted over her handling of the BMX club attracting the state titles.	Birnam Heights	2	21 Sep 2020

Grants and support for sports clubs and community organisations

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	3.30 ±0.40	10	0.64	0.013 (*)	0.72 (**)	+28.9
INDUSTRY	Transport, Postal and Warehousing	3.27 ±0.29	15	0.57	0.002 (**)	0.71 (**)	+27.6
TOWN OR SUBURB	Birnam Heights	2.43 ±0.37	7	0.49	0.047 (*)	0.58 (**)	-21.1
CHANNEL	Print	2.40 ±0.70	5	0.80	0.258	0.51 (**)	-22.6
INDUSTRY	Electricity, Gas, Water and Waste Services	3.20 ±0.86	5	0.98	0.357	0.46 (*)	+22.6
TOWN OR SUBURB	Cedar Vale	3.12 ±0.29	33	0.84	0.020 (*)	0.44 (*)	+20.4
TOWN OR SUBURB	Blue Gum Grove	2.45 ±0.53	11	0.89	0.186	0.43 (*)	-19.8
INDUSTRY	Retail Trade	2.50 ±0.42	16	0.87	0.151	0.38 (*)	-17.5
INDUSTRY	Arts and Recreation Services	3.00 ±0.00	5	0.00	0.000 (*******)	0.36 (*)	+11.2
TOWN OR SUBURB	Copperfield Rise	3.06 ±0.39	18	0.85	0.188	0.33 (*)	+15.1
INDUSTRY	Professional, Scientific and Technical Services	3.00 ±0.23	12	0.41	0.103	0.32 (*)	+11.5
TOWN OR SUBURB	Ironbark Vale	2.56 ±0.35	25	0.90	0.156	0.31 (*)	-14.4
TOWN OR SUBURB	Lakeside Glade	2.60 ±0.31	15	0.61	0.198	0.30 (*)	-11.7
DEPENDENT CHILDREN	Yes	2.65 ±0.16	100	0.82	0.021 (*)	0.28 (*)	-12.1
HOUSEHOLD INCOME	More than $150,000	2.61 ±0.27	36	0.83	0.138	0.27 (*)	-11.8
DEPENDENT CHILDREN	No	2.88 ±0.11	192	0.77	0.034 (*)	0.26 (*)	+12.1
INDUSTRY	Other	2.65 ±0.19	68	0.80	0.069	0.25 (*)	-10.8
TOWN OR SUBURB	Highpoint Plains	2.63 ±0.48	8	0.70	0.469	0.24 (*)	-10.0
ABTSI	Yes	2.62 ±0.55	13	1.00	0.491	0.22 (*)	-10.7
CALD	No	2.78 ±0.10	264	0.79	0.224	0.21 (*)	-8.6
INDUSTRY	Education and Training	2.67 ±0.25	33	0.72	0.264	0.20 (*)	-8.3
AGE	56-65	2.69 ±0.17	64	0.70	0.159	0.19	-7.9
CORE ACTIVITY NEED	No	2.82 ±0.09	272	0.79	0.347	0.18	+9.0
INDUSTRY	Manufacturing	2.92 ±0.36	12	0.64	0.529	0.17	+6.7
AGE	Over 75	2.67 ±0.62	9	0.94	0.662	0.16	-7.7
INDUSTRY	Administrative and Support Services	2.89 ±0.21	9	0.31	0.432	0.15	+5.0
AGE	36-45	2.72 ±0.19	50	0.69	0.378	0.13	-5.4
INDUSTRY	Accommodation and Food Services	2.71 ±0.52	7	0.70	0.740	0.12	-4.9
EMPLOYMENT	Full time	2.76 ±0.13	123	0.75	0.403	0.10	-4.2
CHANNEL	Phone	2.85 ±0.14	81	0.65	0.451	0.09	+3.9
AGE	26-35	2.86 ±0.27	36	0.82	0.640	0.08	+3.8
HOUSEHOLD INCOME	$40,001 - $60,000	2.75 ±0.27	32	0.79	0.698	0.07	-3.2
HOUSEHOLD INCOME	$100,001 - $150,000	2.84 ±0.24	38	0.74	0.721	0.06	+2.6
TOWN OR SUBURB	Kangaroo Island	2.83 ±0.30	6	0.37	0.837	0.05	+1.8
GENDER	Female	2.78 ±0.11	134	0.67	0.721	0.04	-1.8
GENDER	Male	2.82 ±0.17	116	0.95	0.777	0.03	+1.6
INDUSTRY	Construction	2.78 ±0.36	23	0.88	0.915	0.02	-1.1
EMPLOYMENT	Part time	2.80 ±0.21	59	0.82	0.960	0.01	-0.3

Health promotion

Survey respondents believe that healthy eating should be prioritized, and there is a concern about the lack of health promotion by the council. Some suggest educating people on smoking and diet, while others mention the approval of junk food shops. A few respondents are unaware of any health promotion efforts or believe it's not the council's role.

Comment	Suburb	Rating	Date
Not their role	Ironbark Vale	1	26 Oct 2020
i haven't seen any health promotion at all	Cedar Vale	1	25 Oct 2020
don't know	Willow Vale	3	25 Oct 2020
Too many junk food shops are approved by the council	Redwood Glen Harbour	1	24 Oct 2020
Without the computer you are not as involved in the communication.	Ironbark Vale	2	24 Oct 2020
good promo's on condoms	Birnam Heights	3	12 Oct 2020
Educate people to smoke less and eat less beef and dairy products	Kangaroo Island	1	30 Sep 2020
The council does no health promotion I am aware of	Dune Ridge	2	24 Sep 2020
Bats poo on everything	Cedar Vale	1	23 Sep 2020
do they do this??	Copperfield Rise	1	23 Sep 2020
Don’t do anything	Cedar Vale	1	21 Sep 2020
Healthy eating needs to be a priority.	Cliffside Park	1	21 Sep 2020

Health promotion

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Arts and Recreation Services	3.40 ±0.70	5	0.80	0.026 (*)	0.99 (*******)	+50.2
INDUSTRY	Accommodation and Food Services	1.83 ±0.72	6	0.90	0.031 (*)	0.93 (*******)	-48.9
HOUSEHOLD INCOME	$60,001 - $80,000	3.11 ±0.40	18	0.87	0.012 (*)	0.63 (**)	+33.9
AGE	18-25	2.20 ±0.66	5	0.75	0.214	0.53 (**)	-25.9
INDUSTRY	Administrative and Support Services	2.91 ±0.30	11	0.51	0.059	0.44 (*)	+19.3
INDUSTRY	Public Administration and Safety	2.33 ±0.38	6	0.47	0.152	0.42 (*)	-17.6
AGE	26-35	2.33 ±0.27	36	0.82	0.028 (*)	0.39 (*)	-19.5
HOUSEHOLD INCOME	More than $150,000	2.34 ±0.29	38	0.93	0.048 (*)	0.36 (*)	-19.0
CHANNEL	Phone	2.82 ±0.18	55	0.66	0.016 (*)	0.34 (*)	+16.5
HOUSEHOLD INCOME	Less than $20,000	2.86 ±0.39	14	0.74	0.208	0.33 (*)	+16.1
TOWN OR SUBURB	Fairhaven Sands	2.40 ±0.43	5	0.49	0.336	0.32 (*)	-13.4
TOWN OR SUBURB	Copperfield Rise	2.38 ±0.34	21	0.79	0.161	0.31 (*)	-15.4
TOWN OR SUBURB	Eastwood Point	2.83 ±0.55	6	0.69	0.429	0.30 (*)	+14.0
INDUSTRY	Electricity, Gas, Water and Waste Services	2.80 ±0.35	5	0.40	0.305	0.29 (*)	+11.9
MORTGAGE	Yes	2.75 ±0.16	107	0.84	0.031 (*)	0.27 (*)	+14.6
TOWN OR SUBURB	Dune Ridge	2.43 ±0.26	40	0.83	0.123	0.26 (*)	-13.4
HOUSEHOLD INCOME	$20,000 - $40,000	2.44 ±0.23	34	0.69	0.135	0.25 (*)	-12.0
TOWN OR SUBURB	Kangaroo Island	2.80 ±0.86	5	0.98	0.665	0.21 (*)	+11.9
HOUSEHOLD INCOME	$40,001 - $60,000	2.75 ±0.26	32	0.75	0.277	0.20 (*)	+9.8
TOWN OR SUBURB	Blue Gum Grove	2.73 ±0.26	11	0.45	0.407	0.18	+7.4
INDUSTRY	Manufacturing	2.73 ±0.36	11	0.62	0.536	0.16	+7.4
AGE	Over 75	2.70 ±0.28	10	0.46	0.556	0.13	+5.6
TOWN OR SUBURB	Lakeside Glade	2.70 ±0.40	10	0.64	0.664	0.12	+5.6
INDUSTRY	Health Care and Social Assistance	2.53 ±0.40	17	0.85	0.676	0.11	-5.5
ABTSI	Yes	2.71 ±0.86	7	1.16	0.813	0.10	+6.5
TOWN OR SUBURB	Cliffside Park	2.55 ±0.46	11	0.78	0.772	0.09	-4.3
HOUSEHOLD INCOME	$100,001 - $150,000	2.67 ±0.27	33	0.80	0.681	0.08	+3.8
ABTSI	No	2.61 ±0.10	236	0.82	0.756	0.06	-3.1
GENDER	Female	2.59 ±0.14	137	0.83	0.670	0.05	-2.6
INDUSTRY	Professional, Scientific and Technical Services	2.58 ±0.43	12	0.76	0.892	0.04	-1.9
TOWN OR SUBURB	Cedar Vale	2.63 ±0.28	30	0.80	0.880	0.03	+1.5
CHANNEL	Print	2.60 ±0.70	5	0.80	0.972	0.02	-0.8
TOWN OR SUBURB	Ironbark Vale	2.63 ±0.62	16	1.27	0.967	0.01	+0.8
INDUSTRY	Construction	2.61 ±0.41	18	0.89	0.994	0.00	-0.1

Heritage conservation

Survey respondents express concern about the loss of heritage and character in their communities due to multiculturalism and high-density developments. They suggest that more information on recycling should be provided and that traditional buildings should be preserved and repurposed, such as converting old CO-OP buildings into entertainment or arts centers. They also mention the importance of considering the Aboriginal community in these discussions.

Comment	Suburb	Rating	Date
The GRC planning option to move Queenslanders from large blocks in town should be stopped. Bundaberg and Maryborough are beautiful towns because they appreciate the old traditional buildngs. New is definitlely not better and high density apartments kill any heritage conservation efforts. Look after our heritage - what about the old CO-OP buildings. These should have been sensitively converted into the new Entertainment and Convention Centre or an Arts Centre, not left as a piece of local history to fall into disrepair	Highpoint Plains	1	25 Oct 2020
if your talking about aboriginal community	Dune Ridge	4	20 Oct 2020
more information on what can and can't be recycled.	Mystic Sands	3	16 Oct 2020
Heritage is meaningless with multiculturism	Dune Ridge	1	24 Sep 2020
1770 character being lost	Harvest Ridge	2	23 Sep 2020

Heritage conservation

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Birnam Heights	3.57 ±0.67	7	0.90	0.008 (**)	1.05 (*******)	+54.6
TOWN OR SUBURB	Highpoint Plains	2.00 ±0.62	9	0.94	0.025 (*)	0.80 (*******)	-41.5
INDUSTRY	Arts and Recreation Services	2.20 ±0.66	5	0.75	0.143	0.62 (**)	-29.2
INDUSTRY	Health Care and Social Assistance	3.06 ±0.27	16	0.56	0.007 (**)	0.56 (**)	+24.0
CALD	Yes	2.25 ±0.44	16	0.90	0.045 (*)	0.54 (**)	-27.1
TOWN OR SUBURB	Crimson Waters	3.00 ±0.00	5	0.00	0.000 (*******)	0.53 (**)	+19.0
HOUSEHOLD INCOME	Less than $20,000	2.31 ±0.39	13	0.72	0.054	0.51 (**)	-23.3
INDUSTRY	Administrative and Support Services	3.00 ±0.25	11	0.43	0.018 (*)	0.49 (*)	+19.5
HOUSEHOLD INCOME	$80,001 - $100,000	2.96 ±0.08	23	0.20	0.000 (*******)	0.47 (*)	+17.8
INDUSTRY	Agriculture, Forestry and Fishing	3.00 ±0.78	5	0.89	0.428	0.37 (*)	+19.0
RENTER	No	2.76 ±0.11	205	0.84	0.012 (*)	0.35 (*)	+19.5
TOWN OR SUBURB	Copperfield Rise	2.94 ±0.36	18	0.78	0.148	0.34 (*)	+16.6
INDUSTRY	Manufacturing	3.00 ±0.71	11	1.21	0.373	0.32 (*)	+19.5
TOWN OR SUBURB	Mallacoota	2.45 ±0.38	20	0.86	0.203	0.30 (*)	-15.0
GENDER	Female	2.57 ±0.13	137	0.78	0.019 (*)	0.29 (*)	-13.1
CORE ACTIVITY NEED	No	2.71 ±0.11	244	0.84	0.157	0.28 (*)	+15.4
TOWN OR SUBURB	Boronia Bay	2.87 ±0.25	15	0.50	0.171	0.27 (*)	+11.4
CHANNEL	Phone	2.85 ±0.20	55	0.75	0.070	0.26 (*)	+12.8
INDUSTRY	Construction	2.50 ±0.35	18	0.76	0.287	0.25 (*)	-11.7
TOWN OR SUBURB	Gulfstream Rise	2.50 ±0.61	6	0.76	0.547	0.24 (*)	-11.3
RENTER	Yes	2.54 ±0.21	48	0.73	0.144	0.22 (*)	-10.2
AGE	Over 75	2.83 ±0.31	12	0.55	0.360	0.21 (*)	+9.2
EDUCATION	TAFE or technical	2.79 ±0.15	107	0.80	0.110	0.20 (*)	+10.1
HOUSEHOLD INCOME	$40,001 - $60,000	2.81 ±0.22	32	0.63	0.253	0.19	+8.6
TOWN OR SUBURB	Dune Ridge	2.56 ±0.24	41	0.80	0.279	0.18	-8.6
INDUSTRY	Transport, Postal and Warehousing	2.55 ±0.53	11	0.89	0.591	0.17	-8.7
CORE ACTIVITY NEED	Yes	2.57 ±0.43	14	0.82	0.591	0.15	-7.2
ABTSI	No	2.70 ±0.11	230	0.84	0.396	0.14	+7.5
TOWN OR SUBURB	Eastwood Point	2.60 ±0.43	5	0.49	0.696	0.13	-5.2
INDUSTRY	Mining	2.59 ±0.43	17	0.91	0.645	0.12	-6.2
TOWN OR SUBURB	Fairhaven Sands	2.60 ±0.70	5	0.80	0.808	0.11	-5.2
TOWN OR SUBURB	Kangaroo Island	2.80 ±1.16	5	1.33	0.846	0.10	+6.9
TOWN OR SUBURB	Oceanview Park	2.60 ±0.89	5	1.02	0.848	0.09	-5.2
EMPLOYMENT	Not at all	2.64 ±0.17	87	0.82	0.559	0.08	-3.7
HOUSEHOLD INCOME	$100,001 - $150,000	2.73 ±0.27	33	0.79	0.753	0.06	+2.8
EDUCATION	University	2.66 ±0.18	90	0.87	0.676	0.05	-2.7
AGE	36-45	2.72 ±0.24	46	0.83	0.780	0.04	+2.2
INDUSTRY	Electricity, Gas, Water and Waste Services	2.67 ±0.60	6	0.75	0.948	0.03	-1.2
TOWN OR SUBURB	Lakeside Glade	2.70 ±0.48	10	0.78	0.955	0.02	+0.8
TOWN OR SUBURB	Ironbark Vale	2.68 ±0.33	19	0.73	0.990	0.00	-0.1

Newcomer attraction and retention

Survey respondents feel that Dune Ridge is already full and the Redwood Glen region has a bad reputation due to the bomb and bust lifestyle. They believe that permanent long-term jobs are needed to improve the area. Respondents also suggest more small restaurants on East Shore, but express concerns about overpopulation, lack of fish, and disappearing bushland. They mention a lack of family amenities, long bus rides for school children, and a struggling local school. Respondents feel there is not much to attract newcomers and request to stop sending people from the Great SE.

Comment	Suburb	Rating	Date
Tell Anna to stop sending her losers from the Great SE	Windermere Heights	4	26 Oct 2020
we don't have much here to attract newcomers	Alamanda Beach	1	25 Oct 2020
there is nothing here for families. long bus rides for school kids. the school here is struggling to stay open. we have gone from 75 students to 12 students	Gulfstream Rise	1	25 Oct 2020
Too many people already and not enough jobs	Highpoint Plains	5	17 Oct 2020
Too many people already, no fish left, soon no bushland left	Dune Ridge	5	30 Sep 2020
more little restaurants on East Shore	Eastwood Point	3	26 Sep 2020
The Redwood Glen region is a great place to live and work. The bomb and bust lifestyle has given the area a bad reputation. Permanent long term jobs are the secret to this.	Cliffside Park	1	25 Sep 2020
Dune Ridge is already full	Dune Ridge	5	24 Sep 2020

Newcomer attraction and retention

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Kangaroo Island	3.40 ±0.43	5	0.49	0.000 (*******)	1.11 (*******)	+52.5
INDUSTRY	Accommodation and Food Services	2.00 ±0.65	6	0.82	0.074	0.69 (**)	-37.6
TOWN OR SUBURB	Highpoint Plains	3.14 ±0.62	7	0.83	0.075	0.64 (**)	+36.1
INDUSTRY	Manufacturing	3.17 ±0.56	12	0.99	0.037 (*)	0.63 (**)	+38.7
TOWN OR SUBURB	Birnam Heights	3.13 ±0.64	8	0.93	0.097	0.60 (**)	+35.1
TOWN OR SUBURB	Fairhaven Sands	2.20 ±0.35	5	0.40	0.035 (*)	0.55 (**)	-24.9
CORE ACTIVITY NEED	No	2.54 ±0.12	238	0.92	0.010 (**)	0.54 (**)	-24.4
CORE ACTIVITY NEED	Yes	3.00 ±0.37	13	0.68	0.028 (*)	0.53 (**)	+27.6
TOWN OR SUBURB	Boronia Bay	2.93 ±0.39	15	0.77	0.079	0.43 (*)	+23.3
INDUSTRY	Mining	2.94 ±0.45	17	0.94	0.109	0.40 (*)	+24.0
INDUSTRY	Arts and Recreation Services	3.00 ±1.11	5	1.26	0.462	0.38 (*)	+26.5
TOWN OR SUBURB	Mallacoota	2.89 ±0.38	19	0.85	0.107	0.37 (*)	+21.0
INDUSTRY	Transport, Postal and Warehousing	2.92 ±0.58	13	1.07	0.246	0.35 (*)	+22.3
TOWN OR SUBURB	Blue Gum Grove	2.30 ±0.56	10	0.90	0.300	0.33 (*)	-18.8
RENTER	No	2.52 ±0.12	203	0.90	0.041 (*)	0.31 (*)	-16.2
AGE	26-35	2.34 ±0.35	29	0.96	0.143	0.29 (*)	-17.0
INDUSTRY	Retail Trade	2.35 ±0.43	17	0.90	0.266	0.28 (*)	-15.7
INDUSTRY	Construction	2.83 ±0.44	24	1.11	0.249	0.27 (*)	+17.2
INDUSTRY	Agriculture, Forestry and Fishing	2.40 ±0.43	5	0.49	0.395	0.26 (*)	-12.1
ABTSI	No	2.56 ±0.12	226	0.94	0.148	0.25 (*)	-12.7
TOWN OR SUBURB	Gulfstream Rise	2.38 ±0.69	8	0.99	0.534	0.23 (*)	-13.9
TOWN OR SUBURB	Eastwood Point	2.43 ±0.37	7	0.49	0.399	0.22 (*)	-10.4
EDUCATION	TAFE or technical	2.71 ±0.16	102	0.82	0.091	0.21 (*)	+12.6
EDUCATION	University	2.48 ±0.21	82	0.98	0.194	0.18	-10.1
TOWN OR SUBURB	Ironbark Vale	2.44 ±0.41	18	0.90	0.478	0.17	-9.7
HOUSEHOLD INCOME	Less than $20,000	2.46 ±0.46	13	0.84	0.577	0.15	-8.4
AGE	36-45	2.70 ±0.28	46	0.95	0.402	0.14	+8.2
INDUSTRY	Professional, Scientific and Technical Services	2.70 ±0.48	10	0.78	0.651	0.13	+7.3
INDUSTRY	Public Administration and Safety	2.50 ±0.40	6	0.50	0.667	0.12	-5.7
EDUCATION	No tertiary education	2.51 ±0.24	51	0.87	0.475	0.11	-6.1
AGE	Over 75	2.67 ±0.53	9	0.82	0.774	0.09	+5.0
HOUSEHOLD INCOME	$100,001 - $150,000	2.66 ±0.33	29	0.92	0.683	0.08	+4.7
HOUSEHOLD INCOME	$60,001 - $80,000	2.53 ±0.40	17	0.85	0.765	0.07	-4.0
EMPLOYMENT	Part time	2.64 ±0.24	55	0.92	0.671	0.06	+3.8
INDUSTRY	Administrative and Support Services	2.56 ±0.32	9	0.50	0.842	0.05	-2.2
TOWN OR SUBURB	Lakeside Glade	2.63 ±0.48	8	0.70	0.884	0.04	+2.3
TOWN OR SUBURB	Dune Ridge	2.56 ±0.33	41	1.08	0.852	0.03	-2.1
DEPENDENT CHILDREN	Yes	2.60 ±0.19	83	0.86	0.872	0.02	+1.2
ABTSI	Yes	2.60 ±0.50	10	0.80	0.966	0.01	+0.7
RENTER	Yes	2.59 ±0.25	44	0.86	0.990	0.00	+0.1

Opportunities for people of all abilities to participate in community life

Survey respondents commented on the lack of disabled facilities in the southern GRC and limited beach access for elderly and disabled individuals. They also mentioned personal experiences with threats from dog owners and the need for more opportunities to engage in community life. Respondents suggested improvements such as wheelchair beach access and better funding for hospitals and aged care facilities. Some respondents felt that inclusion was already well-handled in the area.

Comment	Suburb	Rating	Date
aged care facilities needed	Alamanda Beach	3	25 Oct 2020
hospital is badly underfunded	Tallowwood Heights	2	22 Oct 2020
Not soo much too little as too far away.	Dune Ridge	2	17 Oct 2020
Also do really well here- excellent inclusion	Oceanview Park	3	16 Oct 2020
can always improve	Mystic Sands	3	16 Oct 2020
you gotta be black to get anything	Oceanview Park	3	13 Oct 2020
Maybe beach access for disability groups i,e,wheel chair access	Dune Ridge	2	12 Oct 2020
more opportunities during the day to mix in the community, consider triggers to attract a range of people to come together.	Eastwood Point	3	26 Sep 2020
I have a number of disabilities and I rarely go out or participate in community life because of a number of threats made to me by dog owners since I complained to the council about the council's total lack of dog control	Dune Ridge	1	24 Sep 2020
Little to no beach access Rules/Agnes/1770 for elderly and disabled	Gulfstream Rise	2	22 Sep 2020
disability access for agnes beach	Dune Ridge	3	22 Sep 2020
very little disabled facilities in the southern GRC.	Dune Ridge	2	22 Sep 2020

Opportunities for people of all abilities to participate in community life

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	2.00 ±0.40	7	0.53	0.002 (**)	0.94 (*******)	-38.7
INDUSTRY	Arts and Recreation Services	3.17 ±0.30	6	0.37	0.000 (*******)	0.92 (*******)	+35.2
CHANNEL	Print	2.00 ±0.55	5	0.63	0.029 (*)	0.88 (*******)	-38.5
INDUSTRY	Mining	3.00 ±0.28	17	0.59	0.007 (**)	0.59 (**)	+25.9
CORE ACTIVITY NEED	Yes	2.21 ±0.35	14	0.67	0.023 (*)	0.58 (**)	-25.8
TOWN OR SUBURB	Oceanview Park	3.00 ±0.46	6	0.58	0.101	0.57 (**)	+24.5
TOWN OR SUBURB	Cliffside Park	2.91 ±0.30	11	0.51	0.059	0.46 (*)	+19.1
TOWN OR SUBURB	Birnam Heights	3.00 ±0.69	8	1.00	0.266	0.45 (*)	+24.8
EMPLOYMENT	Full time	2.80 ±0.14	118	0.77	0.001 (*******)	0.42 (*)	+21.6
INDUSTRY	Health Care and Social Assistance	2.89 ±0.34	18	0.74	0.103	0.39 (*)	+18.4
TOWN OR SUBURB	Ironbark Vale	2.35 ±0.36	17	0.76	0.144	0.36 (*)	-17.1
TOWN OR SUBURB	Eastwood Point	2.86 ±0.47	7	0.64	0.312	0.35 (*)	+15.5
RENTER	No	2.67 ±0.11	210	0.78	0.024 (*)	0.32 (*)	+16.8
TOWN OR SUBURB	Blue Gum Grove	2.82 ±0.34	11	0.57	0.238	0.31 (*)	+13.2
TOWN OR SUBURB	Kangaroo Island	2.40 ±0.70	5	0.80	0.545	0.28 (*)	-13.5
INDUSTRY	Administrative and Support Services	2.78 ±0.27	9	0.42	0.250	0.27 (*)	+10.5
HOUSEHOLD INCOME	$20,000 - $40,000	2.44 ±0.26	32	0.75	0.156	0.26 (*)	-12.2
TOWN OR SUBURB	Lakeside Glade	2.43 ±0.54	7	0.73	0.495	0.25 (*)	-11.8
EDUCATION	University	2.74 ±0.17	89	0.83	0.069	0.24 (*)	+12.1
RENTER	Yes	2.47 ±0.23	45	0.78	0.163	0.23 (*)	-10.8
HOUSEHOLD INCOME	Less than $20,000	2.46 ±0.34	13	0.63	0.379	0.22 (*)	-9.9
TOWN OR SUBURB	Gulfstream Rise	2.43 ±0.78	7	1.05	0.633	0.21 (*)	-11.8
INDUSTRY	Transport, Postal and Warehousing	2.75 ±0.41	12	0.72	0.508	0.19	+8.8
CHANNEL	Internet	2.58 ±0.11	212	0.79	0.232	0.17	-7.5
AGE	Over 75	2.50 ±0.49	8	0.71	0.643	0.16	-7.3
DEPENDENT CHILDREN	Yes	2.54 ±0.16	95	0.79	0.233	0.15	-7.2
INDUSTRY	Professional, Scientific and Technical Services	2.70 ±0.28	10	0.46	0.562	0.14	+5.5
INDUSTRY	Other	2.53 ±0.20	58	0.77	0.374	0.13	-6.2
INDUSTRY	Manufacturing	2.70 ±0.48	10	0.78	0.724	0.11	+5.5
INDUSTRY	Retail Trade	2.54 ±0.41	13	0.75	0.707	0.10	-4.9
CALD	Yes	2.55 ±0.39	22	0.94	0.716	0.09	-4.6
ABTSI	Yes	2.56 ±0.45	9	0.68	0.794	0.08	-3.8
TOWN OR SUBURB	Highpoint Plains	2.57 ±0.37	7	0.49	0.819	0.07	-2.7
GENDER	Female	2.59 ±0.13	140	0.81	0.638	0.06	-2.7
HOUSEHOLD INCOME	$100,001 - $150,000	2.58 ±0.21	36	0.64	0.762	0.05	-2.2
EMPLOYMENT	Part time	2.59 ±0.20	56	0.75	0.780	0.04	-2.0
MORTGAGE	Yes	2.60 ±0.16	108	0.83	0.832	0.03	-1.3
EDUCATION	No tertiary education	2.62 ±0.21	50	0.75	0.955	0.01	+0.4
AGE	36-45	2.61 ±0.21	49	0.75	0.981	0.00	-0.2

Placemaking to create lively public spaces

Survey respondents feel that the council does not do enough placemaking, with some expressing disappointment in the Captain Cook monument and the new play equipment at 1770. They suggest funding for silo art and more seating at the hospital. Respondents also mention the need for dog parks in Dune Ridges and feel that smaller areas receive less attention than Redwood Glen. However, some appreciate the Library Square development. Overall, respondents believe there is a lack of vision in placemaking efforts.

Comment	Suburb	Rating	Date
Past efforts have been pitiful. Points to the lack of a vision	Ironbark Vale	1	26 Oct 2020
Library Square is a good development	Highpoint Plains	3	25 Oct 2020
they spend too much in one district which is Redwood Glen	Willow Vale	4	25 Oct 2020
Especially in rural areas	Wattle Grove	2	25 Oct 2020
N/A	Treetop Heights	3	23 Oct 2020
certain towns like Redwood Glen get more than the smaller areas.	Cliffside Park	2	21 Oct 2020
N/A	Ironbark Vale	3	21 Oct 2020
Dune Ridges need dog parks for people on holidays and residents in units	Mystic Sands	2	16 Oct 2020
WAterfront area grea. Is this council or the Harbour Board	Eastwood Point	3	13 Oct 2020
more seating at hospital	Eastwood Point	3	13 Oct 2020
Fix the barbeques in the park	Dune Ridge	1	9 Oct 2020
We need more	Dune Ridge	2	7 Oct 2020
placemaking????? they have never done placemaking?	Copperfield Rise	1	23 Sep 2020
silo art funding would be great	Hawthorne Hills	2	23 Sep 2020
our poor captain cook monument. Have you seen it? Disgraceful. Also new equipment at 1770 for children is embarassing and a downgrade from previous play equipment. Come on guys.	Dune Ridge	1	22 Sep 2020
They don’t do place making	Cedar Vale	1	21 Sep 2020

Placemaking to create lively public spaces

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Transport, Postal and Warehousing	3.23 ±0.31	13	0.58	0.001 (*******)	0.76 (**)	+31.8
INDUSTRY	Professional, Scientific and Technical Services	2.17 ±0.45	12	0.80	0.015 (*)	0.71 (**)	-32.9
TOWN OR SUBURB	Dune Ridge	2.25 ±0.24	40	0.77	0.000 (*******)	0.69 (**)	-30.1
TOWN OR SUBURB	Birnam Heights	3.25 ±0.67	8	0.97	0.112	0.62 (**)	+32.2
TOWN OR SUBURB	Kangaroo Island	3.00 ±0.00	5	0.00	0.000 (*******)	0.50 (**)	+16.9
TOWN OR SUBURB	Fairhaven Sands	3.00 ±0.46	6	0.58	0.228	0.41 (*)	+16.9
RENTER	Yes	2.47 ±0.20	49	0.73	0.011 (*)	0.38 (*)	-16.7
INDUSTRY	Education and Training	2.94 ±0.24	34	0.73	0.058	0.33 (*)	+15.0
TOWN OR SUBURB	Cedar Vale	2.95 ±0.26	37	0.80	0.063	0.32 (*)	+15.5
INDUSTRY	Electricity, Gas, Water and Waste Services	2.50 ±0.61	6	0.76	0.484	0.28 (*)	-12.8
TOWN OR SUBURB	Lakeside Glade	2.53 ±0.29	17	0.61	0.201	0.27 (*)	-11.5
CHANNEL	Phone	2.85 ±0.16	92	0.78	0.056	0.24 (*)	+11.4
TOWN OR SUBURB	Copperfield Rise	2.88 ±0.32	17	0.68	0.303	0.23 (*)	+10.3
AGE	66-75	2.86 ±0.27	29	0.73	0.264	0.21 (*)	+9.5
AGE	56-65	2.60 ±0.16	70	0.66	0.119	0.20 (*)	-8.6
INDUSTRY	Retail Trade	2.58 ±0.37	19	0.82	0.449	0.18	-8.5
RENTER	No	2.74 ±0.11	241	0.84	0.224	0.17	+8.0
TOWN OR SUBURB	Crimson Waters	2.83 ±0.55	6	0.69	0.674	0.16	+7.0
HOUSEHOLD INCOME	$100,001 - $150,000	2.61 ±0.27	36	0.83	0.415	0.15	-6.9
INDUSTRY	Agriculture, Forestry and Fishing	2.63 ±0.34	8	0.48	0.598	0.14	-5.4
INDUSTRY	Construction	2.81 ±0.31	21	0.73	0.548	0.13	+5.9
DEPENDENT CHILDREN	Yes	2.65 ±0.18	102	0.90	0.319	0.12	-5.9
INDUSTRY	Arts and Recreation Services	2.80 ±0.66	5	0.75	0.801	0.11	+5.0
INDUSTRY	Mining	2.79 ±0.29	14	0.56	0.642	0.10	+4.3
HOUSEHOLD INCOME	$60,001 - $80,000	2.65 ±0.29	23	0.70	0.652	0.09	-4.0
TOWN OR SUBURB	Cypress Point	2.80 ±1.02	5	1.17	0.871	0.08	+5.0
TOWN OR SUBURB	Ironbark Vale	2.67 ±0.32	24	0.80	0.752	0.07	-3.1
TOWN OR SUBURB	Gulfstream Rise	2.67 ±0.60	6	0.75	0.870	0.06	-2.9
AGE	36-45	2.75 ±0.28	44	0.96	0.795	0.05	+2.3
EMPLOYMENT	Part time	2.69 ±0.16	65	0.68	0.762	0.04	-1.8
TOWN OR SUBURB	Blue Gum Grove	2.69 ±0.33	13	0.61	0.887	0.03	-1.5
HOUSEHOLD INCOME	Less than $20,000	2.73 ±0.34	15	0.68	0.921	0.02	+1.1
CORE ACTIVITY NEED	Yes	2.72 ±0.30	18	0.65	0.968	0.01	+0.4
TOWN OR SUBURB	Highpoint Plains	2.71 ±0.33	7	0.45	0.991	0.00	-0.1

Skills development and networking opportunities

Survey respondents believe there is a need for more free mental health education and parenting programs. They also express a desire for local computer training and skill development centers, particularly in Dune Ridge and for people aged 35 and above. Respondents suggest providing options for individuals aged 25 and above to retrain or gain apprenticeships, and emphasize the importance of focusing on older people as well as younger ones.

Comment	Suburb	Rating	Date
there are none	Gulfstream Rise	1	25 Oct 2020
working on younger people but they should be spending on the older people	Cliffside Park	2	21 Oct 2020
Provide ability/Option for 25yr+ to retrain or gain apprenticeship s	Boronia Bay	2	19 Oct 2020
Not enough for 35+ peaple	Mallacoota	2	16 Oct 2020
There is no skills centres here in Dune Ridge	Dune Ridge	1	9 Oct 2020
Computer training in Redwood Glen so we do not have to travel so far for skill development	Eastwood Point	2	26 Sep 2020
More free mental health education needed. More parenting programs needed	Cedar Vale	2	23 Sep 2020

Skills development and networking opportunities

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	3.00 ±0.28	10	0.45	0.002 (**)	0.74 (**)	+30.8
TOWN OR SUBURB	Kangaroo Island	3.00 ±0.55	5	0.63	0.106	0.65 (**)	+30.1
INDUSTRY	Agriculture, Forestry and Fishing	2.17 ±0.30	6	0.37	0.015 (*)	0.63 (**)	-24.9
INDUSTRY	Transport, Postal and Warehousing	2.85 ±0.20	13	0.36	0.004 (**)	0.52 (**)	+20.6
INDUSTRY	Arts and Recreation Services	2.83 ±0.30	6	0.37	0.065	0.48 (*)	+19.1
TOWN OR SUBURB	Lakeside Glade	2.18 ±0.49	11	0.83	0.138	0.47 (*)	-24.3
TOWN OR SUBURB	Birnam Heights	3.00 ±0.85	8	1.22	0.282	0.46 (*)	+30.5
INDUSTRY	Manufacturing	2.83 ±0.31	12	0.55	0.071	0.44 (*)	+19.6
INDUSTRY	Administrative and Support Services	2.22 ±0.51	9	0.79	0.209	0.43 (*)	-21.5
CORE ACTIVITY NEED	Yes	2.82 ±0.34	11	0.57	0.114	0.41 (*)	+18.5
TOWN OR SUBURB	Eastwood Point	2.80 ±0.66	5	0.75	0.444	0.34 (*)	+16.8
INDUSTRY	Mining	2.33 ±0.35	15	0.70	0.229	0.30 (*)	-14.4
TOWN OR SUBURB	Fairhaven Sands	2.33 ±0.60	6	0.75	0.481	0.29 (*)	-14.0
EMPLOYMENT	Not at all	2.69 ±0.16	81	0.71	0.034 (*)	0.27 (*)	+13.9
TOWN OR SUBURB	Dune Ridge	2.39 ±0.20	41	0.66	0.112	0.25 (*)	-11.6
INDUSTRY	Construction	2.72 ±0.40	18	0.87	0.369	0.23 (*)	+12.3
CHANNEL	Phone	2.67 ±0.17	58	0.68	0.123	0.22 (*)	+10.6
INDUSTRY	Education and Training	2.70 ±0.32	30	0.90	0.312	0.21 (*)	+11.3
CALD	Yes	2.70 ±0.37	23	0.91	0.401	0.20 (*)	+10.7
INDUSTRY	Other	2.66 ±0.17	58	0.66	0.174	0.19	+9.2
TOWN OR SUBURB	Boronia Bay	2.40 ±0.48	15	0.95	0.538	0.18	-9.9
ABTSI	Yes	2.40 ±0.63	10	1.02	0.642	0.17	-9.8
DEPENDENT CHILDREN	Yes	2.46 ±0.16	91	0.80	0.211	0.16	-8.0
TOWN OR SUBURB	Blue Gum Grove	2.44 ±0.45	9	0.68	0.653	0.14	-6.8
INDUSTRY	Health Care and Social Assistance	2.63 ±0.30	19	0.67	0.565	0.13	+6.0
AGE	56-65	2.48 ±0.18	61	0.72	0.394	0.12	-5.8
TOWN OR SUBURB	Gulfstream Rise	2.63 ±0.59	8	0.86	0.790	0.10	+5.3
TOWN OR SUBURB	Mallacoota	2.48 ±0.39	21	0.91	0.711	0.09	-4.9
GENDER	Female	2.51 ±0.13	140	0.79	0.490	0.08	-4.1
TOWN OR SUBURB	Highpoint Plains	2.50 ±0.40	6	0.50	0.823	0.07	-3.0
EDUCATION	TAFE or technical	2.57 ±0.13	104	0.68	0.705	0.05	+2.3
EMPLOYMENT	Part time	2.52 ±0.22	52	0.80	0.788	0.04	-2.1
EDUCATION	University	2.56 ±0.18	89	0.89	0.825	0.03	+1.5
HOUSEHOLD INCOME	$100,001 - $150,000	2.56 ±0.27	32	0.79	0.898	0.02	+1.2
TOWN OR SUBURB	Ironbark Vale	2.56 ±0.38	18	0.83	0.959	0.01	+0.7

Tourism development and promotion

Survey respondents believe that Tannum has great potential as a tourist spot, but there is concern about the focus on GAPDL and lack of support for DCTC. There are worries about the impact of tourism on wildlife and natural scenery, as well as infrastructure not keeping up with tourism growth. Cedar Vale is considered an underrated beach area, and respondents suggest that more should be done to promote sustainable tourism in the region.

Comment	Suburb	Rating	Date
More needs to be done, should piggy back off a sustainable city	Ironbark Vale	2	26 Oct 2020
Cedar Vale must be the most underrated and unknown beach area in Queensland	Cedar Vale	2	23 Oct 2020
for Redwood Glen its self.	Dune Ridge	3	17 Oct 2020
Infrastructure is not keeping up with tourism growth. One tourist commented on the unattractive appearance of 1770 as you drive into it - referring to Marina buildings etc	Harvest Ridge	2	10 Oct 2020
Infrastructure is not keeping up with tourism growth. One tourist commented on the unattractive appearance of 1770 as you drive into it - referring to Marina buildings etc	Harvest Ridge	2	4 Oct 2020
Too.much focus on GAPDL not enough support for DCTC	Noble Hills	2	30 Sep 2020
Too many areas are being spoil by too many tourists and the wildlife is almost gone and natural scenery is being degraded	Dune Ridge	5	24 Sep 2020
all about Redwood Glen.	Dune Ridge	3	22 Sep 2020
Stop undermining the GAPDL!	Birnam Heights	2	21 Sep 2020
Tannum is a tourist spot waiting to happen!	Cedar Vale	2	21 Sep 2020

Tourism development and promotion

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	2.17 ±0.72	6	0.90	0.078	0.74 (**)	-35.8
INDUSTRY	Retail Trade	2.32 ±0.41	19	0.92	0.016 (*)	0.59 (**)	-28.3
CORE ACTIVITY NEED	No	2.75 ±0.10	276	0.83	0.006 (**)	0.56 (**)	-22.6
TOWN OR SUBURB	Fairhaven Sands	2.40 ±0.70	5	0.80	0.255	0.49 (*)	-22.7
INDUSTRY	Accommodation and Food Services	2.50 ±0.35	8	0.50	0.089	0.44 (*)	-17.2
TOWN OR SUBURB	Kangaroo Island	3.17 ±0.72	6	0.90	0.317	0.42 (*)	+20.6
RENTER	No	2.72 ±0.10	236	0.79	0.006 (**)	0.40 (*)	-17.5
INDUSTRY	Electricity, Gas, Water and Waste Services	2.50 ±0.61	6	0.76	0.326	0.38 (*)	-17.1
HOUSEHOLD INCOME	$40,001 - $60,000	2.53 ±0.31	32	0.90	0.069	0.35 (*)	-16.6
CORE ACTIVITY NEED	Yes	3.06 ±0.37	16	0.75	0.159	0.34 (*)	+15.2
CALD	Yes	2.57 ±0.34	23	0.82	0.150	0.31 (*)	-14.2
TOWN OR SUBURB	Boronia Bay	3.06 ±0.47	16	0.97	0.269	0.30 (*)	+15.2
TOWN OR SUBURB	Lakeside Glade	2.59 ±0.33	17	0.69	0.192	0.29 (*)	-12.6
INDUSTRY	Arts and Recreation Services	3.00 ±0.46	6	0.58	0.407	0.27 (*)	+11.1
EMPLOYMENT	Part time	2.63 ±0.21	67	0.88	0.060	0.26 (*)	-12.2
INDUSTRY	Education and Training	3.00 ±0.30	32	0.87	0.175	0.25 (*)	+12.3
EMPLOYMENT	Full time	2.68 ±0.15	119	0.84	0.043 (*)	0.24 (*)	-10.7
INDUSTRY	Health Care and Social Assistance	2.64 ±0.30	22	0.71	0.259	0.23 (*)	-9.9
TOWN OR SUBURB	Birnam Heights	3.00 ±0.56	11	0.95	0.486	0.22 (*)	+11.3
TOWN OR SUBURB	Ironbark Vale	2.64 ±0.35	22	0.83	0.326	0.21 (*)	-9.9
INDUSTRY	Manufacturing	3.00 ±0.67	11	1.13	0.554	0.20 (*)	+11.3
EDUCATION	University	2.69 ±0.19	100	0.96	0.127	0.19	-9.1
TOWN OR SUBURB	Blue Gum Grove	2.93 ±0.29	15	0.57	0.385	0.18	+7.6
INDUSTRY	Professional, Scientific and Technical Services	2.93 ±0.37	14	0.70	0.502	0.17	+7.3
AGE	46-55	2.69 ±0.23	64	0.95	0.259	0.16	-8.0
TOWN OR SUBURB	Cliffside Park	2.92 ±0.43	12	0.76	0.602	0.14	+6.5
GENDER	Male	2.73 ±0.16	107	0.85	0.261	0.13	-6.2
HOUSEHOLD INCOME	$100,001 - $150,000	2.91 ±0.35	32	1.01	0.539	0.12	+6.4
EDUCATION	TAFE or technical	2.86 ±0.14	116	0.79	0.340	0.11	+5.3
INDUSTRY	Mining	2.88 ±0.34	16	0.70	0.679	0.10	+4.2
EDUCATION	No tertiary education	2.75 ±0.16	60	0.65	0.510	0.09	-3.7
TOWN OR SUBURB	Copperfield Rise	2.74 ±0.35	23	0.85	0.703	0.08	-3.9
DEPENDENT CHILDREN	Yes	2.76 ±0.17	102	0.85	0.572	0.07	-3.2
INDUSTRY	Administrative and Support Services	2.85 ±0.36	13	0.66	0.817	0.06	+2.4
GENDER	Female	2.78 ±0.14	140	0.83	0.635	0.05	-2.6
TOWN OR SUBURB	Crimson Waters	2.83 ±0.30	6	0.37	0.851	0.04	+1.7
TOWN OR SUBURB	Highpoint Plains	2.83 ±0.85	6	1.07	0.945	0.03	+1.7
INDUSTRY	Public Administration and Safety	2.80 ±0.35	5	0.40	0.983	0.01	-0.2
TOWN OR SUBURB	Gulfstream Rise	2.80 ±1.16	5	1.33	0.995	0.00	-0.2

Waste minimisation and recycling

Survey respondents express concerns about the lack of bins in certain areas and having to pay for recycling bins. They suggest weekly recycling and better education on recycling practices. Some respondents feel that waste management is their own responsibility, while others believe the council should be more proactive in promoting and providing sustainable solutions. There is also a desire for more frequent waste collection and better advertising of council services, especially in remote areas.

Comment	Suburb	Rating	Date
Would like to see Council more proactive in purchasing sustainable products.	Ironbark Vale	2	26 Oct 2020
we could do with an extra bin in some cases without paying an extra $500 for an extra bin	Boronia Bay	2	25 Oct 2020
Little for people in the remote areas - not happy.	Mystic Sands	2	25 Oct 2020
Don't know the specifics. 1 if it goes to Rocky.	Blue Gum Grove	3	23 Oct 2020
the council need to advertise what they actually do	Blue Gum Grove	3	22 Oct 2020
Once a week instead of once a fortnight	Copperfield Rise	2	22 Oct 2020
Council dont promote much in my area.	Dune Ridge	2	17 Oct 2020
Seaside Heights	Seaside Heights	2	16 Oct 2020
Our waste is our business. Government over reach. Your job is to collect it and shut up	Ironbark Vale	5	15 Oct 2020
Y'all don't recycle, it's a waste	Ironbark Vale	1	15 Oct 2020
Weekly recycling. Teach people how to recycle better.	Birnam Heights	2	2 Oct 2020
See above	Noble Hills	2	30 Sep 2020
Few bins around Agnes 1770 Baffle and Rules beach. Have to pay for a recycling bin?!?	Gulfstream Rise	1	22 Sep 2020

Waste minimisation and recycling

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Information Media and Telecommunications	2.00 ±0.55	5	0.63	0.030 (*)	0.84 (*******)	-38.3
INDUSTRY	Accommodation and Food Services	2.00 ±0.56	7	0.76	0.030 (*)	0.79 (**)	-38.5
CHANNEL	Print	2.00 ±0.78	5	0.89	0.122	0.72 (**)	-38.3
TOWN OR SUBURB	Crimson Waters	3.00 ±0.00	6	0.00	0.000 (*******)	0.66 (**)	+24.6
AGE	26-35	2.14 ±0.28	36	0.85	0.000 (*******)	0.64 (**)	-31.9
TOWN OR SUBURB	Fairhaven Sands	2.17 ±0.55	6	0.69	0.110	0.59 (**)	-28.0
AGE	Over 75	2.91 ±0.30	11	0.51	0.058	0.44 (*)	+19.2
CHANNEL	Phone	2.85 ±0.16	92	0.77	0.001 (*******)	0.41 (*)	+21.9
INDUSTRY	Administrative and Support Services	2.92 ±0.49	12	0.86	0.211	0.37 (*)	+19.8
CORE ACTIVITY NEED	Yes	2.86 ±0.27	21	0.64	0.076	0.35 (*)	+16.5
INDUSTRY	Professional, Scientific and Technical Services	2.36 ±0.38	11	0.64	0.198	0.34 (*)	-15.9
HOUSEHOLD INCOME	$60,001 - $80,000	2.83 ±0.27	24	0.69	0.107	0.31 (*)	+15.0
TOWN OR SUBURB	Lakeside Glade	2.81 ±0.26	16	0.53	0.133	0.30 (*)	+13.2
GENDER	Female	2.49 ±0.13	151	0.82	0.012 (*)	0.28 (*)	-13.5
EMPLOYMENT	Not at all	2.76 ±0.15	107	0.78	0.022 (*)	0.27 (*)	+14.2
INDUSTRY	Retail Trade	2.81 ±0.40	16	0.81	0.309	0.26 (*)	+13.2
INDUSTRY	Transport, Postal and Warehousing	2.79 ±0.40	14	0.77	0.391	0.23 (*)	+11.3
TOWN OR SUBURB	Mallacoota	2.43 ±0.34	30	0.96	0.276	0.22 (*)	-12.1
INDUSTRY	Rental, Hiring and Real Estate Services	2.80 ±0.86	5	0.98	0.665	0.21 (*)	+11.9
INDUSTRY	Manufacturing	2.75 ±0.34	12	0.60	0.422	0.20 (*)	+8.9
DEPENDENT CHILDREN	No	2.67 ±0.11	205	0.83	0.106	0.19	+10.6
DEPENDENT CHILDREN	Yes	2.51 ±0.17	102	0.87	0.143	0.18	-9.1
TOWN OR SUBURB	Cedar Vale	2.74 ±0.25	34	0.74	0.312	0.17	+8.6
TOWN OR SUBURB	Copperfield Rise	2.50 ±0.28	24	0.71	0.427	0.16	-7.5
TOWN OR SUBURB	Highpoint Plains	2.50 ±0.49	8	0.71	0.652	0.15	-7.1
INDUSTRY	Agriculture, Forestry and Fishing	2.73 ±0.51	11	0.86	0.651	0.14	+7.4
HOUSEHOLD INCOME	$100,001 - $150,000	2.51 ±0.29	35	0.87	0.481	0.13	-6.8
INDUSTRY	Education and Training	2.52 ±0.34	29	0.93	0.562	0.12	-6.4
TOWN OR SUBURB	Kangaroo Island	2.50 ±1.01	6	1.26	0.825	0.11	-7.1
AGE	66-75	2.69 ±0.28	32	0.81	0.579	0.10	+5.2
AGE	36-45	2.53 ±0.33	43	1.11	0.611	0.09	-5.5
TOWN OR SUBURB	Cliffside Park	2.55 ±0.58	11	0.99	0.819	0.08	-4.3
INDUSTRY	Mining	2.67 ±0.34	18	0.75	0.751	0.07	+3.6
TOWN OR SUBURB	Ironbark Vale	2.67 ±0.53	21	1.25	0.832	0.06	+3.6
ABTSI	Yes	2.57 ±0.43	14	0.82	0.850	0.05	-2.6
MORTGAGE	Yes	2.63 ±0.17	114	0.93	0.766	0.04	+1.9
EDUCATION	TAFE or technical	2.63 ±0.15	115	0.83	0.820	0.03	+1.4
INDUSTRY	Arts and Recreation Services	2.60 ±0.43	5	0.49	0.957	0.02	-0.8
TOWN OR SUBURB	Eastwood Point	2.60 ±0.70	5	0.80	0.973	0.01	-0.8
TOWN OR SUBURB	Blue Gum Grove	2.62 ±0.40	13	0.74	0.987	0.00	+0.2

Billboards and banners

Survey respondents express concerns about visual pollution caused by excessive signage in towns. They dislike seeing specific individuals on billboards and emphasize the importance of timely removal of signs after events. However, some respondents acknowledge the usefulness of billboards for advertising purposes.

Comment	Suburb	Rating	Date
Brings it to everyone's attention as long as they are removed promptly after the event	Dune Ridge	1	3 Mar 2021
we use their billboards and they get used	Gulfstream Rise	1	25 Oct 2020
Visual pollution	Redwood Glen Harbour	0	24 Oct 2020
I really couldn’t stand to see Matt Burnett’s face on a Billboard. It would make me throw up ?	Ironbark Vale	0	15 Oct 2020
Too many signs in towns creating visual pollution	Dune Ridge	0	30 Sep 2020

Billboards and banners

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Highpoint Plains	0.14 ±0.26	7	0.35	0.011 (*)	0.80 (*******)	-70.6
TOWN OR SUBURB	Birnam Heights	0.78 ±0.27	9	0.42	0.028 (*)	0.68 (**)	+66.7
TOWN OR SUBURB	Kangaroo Island	0.20 ±0.35	5	0.40	0.119	0.62 (**)	-58.6
INDUSTRY	Education and Training	0.70 ±0.17	27	0.46	0.007 (**)	0.53 (**)	+55.9
CORE ACTIVITY NEED	Yes	0.27 ±0.26	11	0.45	0.121	0.45 (*)	-43.9
TOWN OR SUBURB	Gulfstream Rise	0.29 ±0.33	7	0.45	0.257	0.41 (*)	-40.8
TOWN OR SUBURB	Oceanview Park	0.67 ±0.38	6	0.47	0.320	0.40 (*)	+41.0
RENTER	Yes	0.63 ±0.14	43	0.48	0.026 (*)	0.37 (*)	+40.2
ABTSI	No	0.50 ±0.07	225	0.50	0.040 (*)	0.35 (*)	+50.7
INDUSTRY	Manufacturing	0.33 ±0.27	12	0.47	0.280	0.31 (*)	-31.1
INDUSTRY	Electricity, Gas, Water and Waste Services	0.33 ±0.38	6	0.47	0.450	0.30 (*)	-30.6
TOWN OR SUBURB	Boronia Bay	0.61 ±0.23	18	0.49	0.228	0.29 (*)	+30.7
INDUSTRY	Public Administration and Safety	0.60 ±0.43	5	0.49	0.572	0.25 (*)	+26.3
ABTSI	Yes	0.36 ±0.28	11	0.48	0.424	0.24 (*)	-24.6
HOUSEHOLD INCOME	More than $150,000	0.58 ±0.15	40	0.49	0.175	0.23 (*)	+25.0
EDUCATION	No tertiary education	0.57 ±0.15	44	0.50	0.183	0.22 (*)	+23.8
TOWN OR SUBURB	Lakeside Glade	0.38 ±0.34	8	0.48	0.544	0.21 (*)	-22.0
INDUSTRY	Mining	0.57 ±0.26	14	0.49	0.465	0.20 (*)	+21.1
INDUSTRY	Accommodation and Food Services	0.57 ±0.37	7	0.49	0.610	0.19	+20.4
TOWN OR SUBURB	Cedar Vale	0.56 ±0.19	25	0.50	0.381	0.18	+19.5
TOWN OR SUBURB	Ironbark Vale	0.40 ±0.25	15	0.49	0.530	0.17	-17.0
TOWN OR SUBURB	Blue Gum Grove	0.56 ±0.32	9	0.50	0.631	0.16	+17.1
INDUSTRY	Other	0.54 ±0.13	56	0.50	0.323	0.15	+16.1
TOWN OR SUBURB	Dune Ridge	0.54 ±0.16	39	0.50	0.406	0.14	+15.4
CHANNEL	Internet	0.47 ±0.07	217	0.50	0.408	0.13	-12.5
HOUSEHOLD INCOME	$20,000 - $40,000	0.53 ±0.17	32	0.50	0.514	0.12	+13.1
INDUSTRY	Construction	0.53 ±0.24	17	0.50	0.656	0.11	+11.8
INDUSTRY	Transport, Postal and Warehousing	0.43 ±0.26	14	0.49	0.705	0.10	-10.7
HOUSEHOLD INCOME	$100,001 - $150,000	0.52 ±0.19	27	0.50	0.651	0.09	+9.7
AGE	26-35	0.44 ±0.16	36	0.50	0.670	0.08	-7.9
GENDER	Male	0.50 ±0.10	102	0.50	0.557	0.07	+8.0
AGE	36-45	0.50 ±0.14	46	0.50	0.734	0.06	+5.8
HOUSEHOLD INCOME	$60,001 - $80,000	0.50 ±0.22	20	0.50	0.833	0.05	+5.2
MORTGAGE	Yes	0.46 ±0.10	97	0.50	0.740	0.04	-4.4
HOUSEHOLD INCOME	Less than $20,000	0.46 ±0.27	13	0.50	0.907	0.03	-3.5
TOWN OR SUBURB	Copperfield Rise	0.48 ±0.21	21	0.50	0.992	0.00	-0.2

Committees and panels

Survey respondents feel that there are too many committees with little achievement, and they are concerned about potential corruption. They suggest using citizens juries for local law decisions and including directly affected residents in discussions. Respondents also express a desire for more community involvement and awareness of committees, but they worry about the same people dominating the conversation and limiting new ideas.

Comment	Suburb	Rating	Date
Same people all the time therefore same ideas	Windermere Heights	0	26 Oct 2020
i wouldn't know about that	Sunset Park	0	23 Oct 2020
if you aware of their existence	Tallowwood Heights	1	22 Oct 2020
get the community involved	Sundown Heights	1	21 Oct 2020
To include residents directly affected by an issue	Harvest Ridge	1	10 Oct 2020
To include residents directly affected by an issue	Harvest Ridge	1	4 Oct 2020
Waste of time - council does not listen	Dune Ridge	0	3 Oct 2020
Need citizens juries to decide local laws	Dune Ridge	1	30 Sep 2020
As long it doest become a Trough for the Boys to feed at.	Cedar Vale	1	24 Sep 2020
too many committees	Eastwood Point	0	21 Sep 2020
Too many now not doing too much but have meetings and achieve little	ql.fz	0	21 Sep 2020

Committees and panels

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Electricity, Gas, Water and Waste Services	1.00 ±0.00	6	0.00	0.000 (*******)	1.10 (*******)	+60.4
ABTSI	Yes	0.30 ±0.28	10	0.46	0.020 (*)	0.74 (**)	-53.5
TOWN OR SUBURB	Lakeside Glade	0.89 ±0.21	9	0.31	0.014 (*)	0.65 (**)	+42.7
TOWN OR SUBURB	Cypress Point	0.33 ±0.38	6	0.47	0.116	0.64 (**)	-47.8
TOWN OR SUBURB	Dune Ridge	0.83 ±0.11	42	0.37	0.000 (*******)	0.55 (**)	+40.1
INDUSTRY	Arts and Recreation Services	0.83 ±0.30	6	0.37	0.184	0.48 (*)	+32.8
TOWN OR SUBURB	Gulfstream Rise	0.44 ±0.32	9	0.50	0.249	0.40 (*)	-30.4
TOWN OR SUBURB	Kangaroo Island	0.80 ±0.35	5	0.40	0.345	0.39 (*)	+27.2
CORE ACTIVITY NEED	Yes	0.46 ±0.27	13	0.50	0.205	0.37 (*)	-28.0
HOUSEHOLD INCOME	$100,001 - $150,000	0.76 ±0.14	34	0.42	0.055	0.33 (*)	+24.8
TOWN OR SUBURB	Boronia Bay	0.76 ±0.20	17	0.42	0.187	0.31 (*)	+22.7
INDUSTRY	Agriculture, Forestry and Fishing	0.50 ±0.35	8	0.50	0.448	0.28 (*)	-21.4
INDUSTRY	Health Care and Social Assistance	0.75 ±0.21	16	0.43	0.264	0.27 (*)	+20.1
RENTER	No	0.60 ±0.07	207	0.49	0.065	0.26 (*)	-16.8
CHANNEL	Internet	0.65 ±0.06	217	0.48	0.128	0.24 (*)	+21.5
AGE	46-55	0.70 ±0.11	71	0.46	0.127	0.21 (*)	+16.2
INDUSTRY	Retail Trade	0.71 ±0.24	14	0.45	0.485	0.19	+13.8
HOUSEHOLD INCOME	$40,001 - $60,000	0.55 ±0.18	29	0.50	0.356	0.18	-14.0
MORTGAGE	Yes	0.59 ±0.09	109	0.49	0.210	0.16	-11.4
TOWN OR SUBURB	Ironbark Vale	0.56 ±0.24	16	0.50	0.563	0.15	-11.6
TOWN OR SUBURB	Cedar Vale	0.57 ±0.18	28	0.49	0.493	0.14	-10.6
INDUSTRY	Mining	0.57 ±0.26	14	0.49	0.638	0.13	-10.1
CALD	No	0.64 ±0.06	233	0.48	0.523	0.12	+9.6
MORTGAGE	No	0.66 ±0.08	140	0.47	0.372	0.11	+8.7
TOWN OR SUBURB	Cliffside Park	0.58 ±0.28	12	0.49	0.726	0.10	-8.0
EMPLOYMENT	Part time	0.67 ±0.13	54	0.47	0.547	0.09	+7.0
INDUSTRY	Other	0.60 ±0.13	58	0.49	0.615	0.08	-5.7
INDUSTRY	Accommodation and Food Services	0.67 ±0.38	6	0.47	0.855	0.07	+5.6
DEPENDENT CHILDREN	No	0.62 ±0.07	166	0.49	0.618	0.06	-4.6
EDUCATION	No tertiary education	0.65 ±0.13	49	0.48	0.732	0.05	+4.1
HOUSEHOLD INCOME	$20,000 - $40,000	0.61 ±0.17	31	0.49	0.817	0.04	-3.4
DEPENDENT CHILDREN	Yes	0.64 ±0.10	95	0.48	0.798	0.03	+2.5
EMPLOYMENT	Not at all	0.63 ±0.11	80	0.48	0.878	0.02	-1.6
CALD	Yes	0.64 ±0.20	22	0.48	0.964	0.01	+0.8
INDUSTRY	Construction	0.63 ±0.22	19	0.48	0.997	0.00	-0.1

Council's website

Survey respondents find the recent changes have made navigation complicated, and they express frustration with the daily newspaper being online-only, as seniors prefer hard copies. Some find it difficult to look through, while others appreciate the convenience of checking when needed. Users need to be vigilant to find information, and some appreciate access to rates receipts and building approvals. However, some respondents have not seen the changes.

Comment	Suburb	Rating	Date
have not seen it	Ironbark Vale	0	24 Oct 2020
access to rates receipts, building approval stored	Lakeside Glade	1	19 Oct 2020
Got to be on your toes to find it on there or know about it.	Dune Ridge	1	17 Oct 2020
This is all I need. I can check it when I need something from you...	Ironbark Vale	1	15 Oct 2020
it's hopeless to look through	Oceanview Park	1	13 Oct 2020
daily newspaper is online and no hard copy and seniors prefer hard copy	Orchard Heights	1	12 Oct 2020
daily newspaper is online and no hard copy and seniors prefer hard copy	Orchard Heights	1	12 Oct 2020
Changes have made it too complicated to navigate	Dune Ridge	1	3 Oct 2020

Council's website

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	0.50 ±0.28	12	0.50	0.009 (**)	0.91 (*******)	-43.3
HOUSEHOLD INCOME	Less than $20,000	0.59 ±0.23	17	0.49	0.015 (*)	0.71 (**)	-33.4
TOWN OR SUBURB	Lakeside Glade	1.00 ±0.00	18	0.00	0.000 (*******)	0.58 (**)	+16.5
TOWN OR SUBURB	Lavender Ridge	1.00 ±0.00	5	0.00	0.000 (*******)	0.56 (**)	+15.7
TOWN OR SUBURB	Crimson Waters	0.67 ±0.38	6	0.47	0.292	0.50 (**)	-23.4
CORE ACTIVITY NEED	Yes	0.68 ±0.21	19	0.46	0.073	0.48 (*)	-22.1
ABTSI	Yes	0.69 ±0.25	13	0.46	0.160	0.45 (*)	-20.8
HOUSEHOLD INCOME	$100,001 - $150,000	0.97 ±0.06	34	0.17	0.001 (*******)	0.42 (*)	+13.7
TOWN OR SUBURB	Mallacoota	0.72 ±0.18	25	0.45	0.082	0.41 (*)	-18.1
TOWN OR SUBURB	Dune Ridge	0.95 ±0.07	40	0.22	0.018 (*)	0.33 (*)	+11.3
TOWN OR SUBURB	Cedar Vale	0.76 ±0.14	38	0.43	0.100	0.31 (*)	-13.4
EDUCATION	No tertiary education	0.77 ±0.11	53	0.42	0.065	0.30 (*)	-12.7
CHANNEL	Phone	0.79 ±0.09	75	0.41	0.040 (*)	0.29 (*)	-11.8
CALD	No	0.88 ±0.04	267	0.32	0.127	0.28 (*)	+13.6
INDUSTRY	Transport, Postal and Warehousing	0.77 ±0.23	13	0.42	0.391	0.27 (*)	-11.7
TOWN OR SUBURB	Birnam Heights	0.78 ±0.27	9	0.42	0.514	0.24 (*)	-10.5
INDUSTRY	Mining	0.93 ±0.13	15	0.25	0.297	0.23 (*)	+8.1
EMPLOYMENT	Part time	0.92 ±0.07	63	0.27	0.095	0.22 (*)	+8.0
INDUSTRY	Agriculture, Forestry and Fishing	0.80 ±0.25	10	0.40	0.592	0.19	-7.9
TOWN OR SUBURB	Eastwood Point	0.80 ±0.35	5	0.40	0.707	0.18	-7.8
INDUSTRY	Administrative and Support Services	0.92 ±0.16	12	0.28	0.525	0.17	+6.0
EDUCATION	University	0.90 ±0.06	101	0.30	0.184	0.16	+6.1
INDUSTRY	Health Care and Social Assistance	0.91 ±0.12	22	0.29	0.477	0.14	+5.3
HOUSEHOLD INCOME	$80,001 - $100,000	0.90 ±0.13	21	0.29	0.540	0.13	+4.8
HOUSEHOLD INCOME	More than $150,000	0.83 ±0.11	42	0.37	0.530	0.11	-4.4
AGE	56-65	0.89 ±0.08	65	0.31	0.461	0.10	+3.8
TOWN OR SUBURB	Kangaroo Island	0.83 ±0.30	6	0.37	0.826	0.09	-3.9
DEPENDENT CHILDREN	Yes	0.88 ±0.06	101	0.32	0.586	0.07	+2.6
HOUSEHOLD INCOME	$20,000 - $40,000	0.88 ±0.10	43	0.32	0.706	0.06	+2.3
AGE	36-45	0.85 ±0.10	48	0.35	0.792	0.04	-1.7
TOWN OR SUBURB	Ironbark Vale	0.86 ±0.15	21	0.35	0.899	0.03	-1.2
EMPLOYMENT	Full time	0.87 ±0.06	123	0.34	0.883	0.02	+0.7
RENTER	No	0.87 ±0.04	239	0.34	0.974	0.00	-0.2

Email newsletters

Some survey respondents mentioned that their council does not have a newsletter, while others prefer hard copy newsletters for notice boards or personal use. They also expressed concerns about the cost of hard copy newsletters and the inconsistency of email reception, leading to a preference for paper newsletters.

Comment	Suburb	Date
Emails are on and off because of the reception they get so prefer paper.	Mystic Sands	25 Oct 2020
hard copy newsletters that don't cost money	Willow Vale	25 Oct 2020
hard copy newsletters whether they go on notice boards or hard copy	Cliffside Park	21 Oct 2020
council does not have one	Blue Gum Grove	5 Oct 2020

Email newsletters

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Cypress Point	0.20 ±0.35	5	0.40	0.004 (**)	1.22 (*******)	-72.2
INDUSTRY	Agriculture, Forestry and Fishing	1.00 ±0.00	7	0.00	0.000 (*******)	0.92 (*******)	+42.2
TOWN OR SUBURB	Lavender Ridge	1.00 ±0.00	5	0.00	0.000 (*******)	0.91 (*******)	+41.8
INDUSTRY	Transport, Postal and Warehousing	0.92 ±0.16	12	0.28	0.011 (*)	0.57 (**)	+30.7
TOWN OR SUBURB	Cliffside Park	0.89 ±0.21	9	0.31	0.089	0.47 (*)	+26.2
CHANNEL	Phone	0.53 ±0.14	47	0.50	0.006 (**)	0.46 (*)	-28.9
INDUSTRY	Arts and Recreation Services	0.50 ±0.40	6	0.50	0.296	0.45 (*)	-30.1
CALD	Yes	0.86 ±0.15	21	0.35	0.052	0.39 (*)	+22.7
TOWN OR SUBURB	Oceanview Park	0.86 ±0.26	7	0.35	0.266	0.37 (*)	+21.3
TOWN OR SUBURB	Ironbark Vale	0.56 ±0.23	18	0.50	0.168	0.35 (*)	-23.0
TOWN OR SUBURB	Blue Gum Grove	0.56 ±0.32	9	0.50	0.340	0.34 (*)	-22.4
TOWN OR SUBURB	Cedar Vale	0.83 ±0.13	30	0.37	0.063	0.33 (*)	+19.8
TOWN OR SUBURB	Copperfield Rise	0.57 ±0.21	21	0.49	0.176	0.32 (*)	-20.9
INDUSTRY	Retail Trade	0.83 ±0.21	12	0.37	0.248	0.31 (*)	+18.2
RENTER	Yes	0.82 ±0.12	39	0.38	0.061	0.30 (*)	+18.5
INDUSTRY	Education and Training	0.59 ±0.17	32	0.49	0.147	0.28 (*)	-18.2
INDUSTRY	Manufacturing	0.60 ±0.30	10	0.49	0.466	0.24 (*)	-16.1
TOWN OR SUBURB	Lakeside Glade	0.80 ±0.25	10	0.40	0.474	0.22 (*)	+13.1
TOWN OR SUBURB	Crimson Waters	0.80 ±0.35	5	0.40	0.615	0.21 (*)	+12.8
RENTER	No	0.69 ±0.06	214	0.46	0.159	0.20 (*)	-11.3
TOWN OR SUBURB	Birnam Heights	0.63 ±0.34	8	0.48	0.611	0.19	-12.4
INDUSTRY	Mining	0.79 ±0.21	14	0.41	0.485	0.18	+11.2
TOWN OR SUBURB	Dune Ridge	0.78 ±0.13	40	0.42	0.298	0.17	+10.8
INDUSTRY	Administrative and Support Services	0.78 ±0.27	9	0.42	0.623	0.16	+9.8
HOUSEHOLD INCOME	More than $150,000	0.65 ±0.15	37	0.48	0.392	0.15	-10.0
EMPLOYMENT	Full time	0.68 ±0.08	121	0.47	0.286	0.13	-8.0
INDUSTRY	Other	0.67 ±0.12	57	0.47	0.424	0.12	-7.7
EMPLOYMENT	Part time	0.75 ±0.11	56	0.43	0.451	0.11	+7.1
TOWN OR SUBURB	Gulfstream Rise	0.67 ±0.38	6	0.47	0.817	0.10	-6.3
TOWN OR SUBURB	Boronia Bay	0.75 ±0.21	16	0.43	0.709	0.09	+5.9
HOUSEHOLD INCOME	$60,001 - $80,000	0.74 ±0.18	23	0.44	0.746	0.07	+4.4
TOWN OR SUBURB	Mallacoota	0.68 ±0.21	19	0.46	0.797	0.06	-4.0
EDUCATION	TAFE or technical	0.70 ±0.09	106	0.46	0.718	0.05	-2.8
MORTGAGE	No	0.72 ±0.07	143	0.45	0.712	0.04	+2.9
HOUSEHOLD INCOME	$100,001 - $150,000	0.70 ±0.16	33	0.46	0.855	0.03	-2.2
ABTSI	Yes	0.70 ±0.28	10	0.46	0.940	0.02	-1.6
INDUSTRY	Accommodation and Food Services	0.71 ±0.33	7	0.45	0.983	0.01	+0.5
EMPLOYMENT	Not at all	0.71 ±0.10	76	0.45	0.998	0.00	0.0

Forums and workshops

Survey respondents expressed frustration with workshops, as they feel that problems and solutions discussed are rarely acted upon, making them a waste of time and money. They also expressed disappointment in consultations about projects that don't end up happening, such as the 1770 boat ramp and Interpretive Centre. However, they acknowledged the importance of giving feedback and having a chance to voice their opinions on important issues. Respondents also mentioned the need for pricing at Australian standards and the value of forums for seeking input and ideas.

Comment	Suburb	Rating	Date
especially if they are forums for seeking input and ideas	Ironbark Vale	1	26 Oct 2020
Depends on topic	Windermere Heights	1	26 Oct 2020
pricing at Australian standards. if i was to price council work i would put it as australian standards and not by the hour	Willow Vale	1	25 Oct 2020
gives locals a chance to have their say	Dune Ridge	1	23 Oct 2020
For important issues	Cliffside Park	1	15 Oct 2020
But must give feedback. I’m assuming there will be no change to 1770 boat ramp because there is no money for this. What happened with Interpretive Centre for 1770. Disappointed in consultation about things which won’t happen.	Harvest Ridge	1	10 Oct 2020
But must give feedback. I’m assuming there will be no change to 1770 boat ramp because there is no money for this. What happened with Interpretive Centre for 1770. Disappointed in consultation about things which won’t happen.	Harvest Ridge	1	4 Oct 2020
of all the workshops I have attended, the problems and solutions identified have hardly been acted upon. So many of the workshops are a waste of time and money.	Cypress Point	0	23 Sep 2020

Forums and workshops

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Public Administration and Safety	1.00 ±0.00	5	0.00	0.000 (*******)	0.87 (*******)	+37.4
TOWN OR SUBURB	Lakeside Glade	0.91 ±0.17	11	0.29	0.043 (*)	0.49 (*)	+25.4
HOUSEHOLD INCOME	$20,000 - $40,000	0.88 ±0.11	33	0.33	0.009 (**)	0.42 (*)	+23.5
TOWN OR SUBURB	Dune Ridge	0.87 ±0.11	38	0.34	0.011 (*)	0.40 (*)	+22.3
TOWN OR SUBURB	Blue Gum Grove	0.56 ±0.32	9	0.50	0.274	0.39 (*)	-24.8
HOUSEHOLD INCOME	$80,001 - $100,000	0.57 ±0.21	21	0.49	0.116	0.38 (*)	-23.5
TOWN OR SUBURB	Gulfstream Rise	0.57 ±0.37	7	0.49	0.380	0.35 (*)	-22.5
INDUSTRY	Transport, Postal and Warehousing	0.58 ±0.28	12	0.49	0.280	0.34 (*)	-21.2
TOWN OR SUBURB	Highpoint Plains	0.86 ±0.26	7	0.35	0.345	0.32 (*)	+17.5
AGE	Over 75	0.60 ±0.30	10	0.49	0.380	0.30 (*)	-18.7
TOWN OR SUBURB	Fairhaven Sands	0.60 ±0.43	5	0.49	0.540	0.29 (*)	-18.4
INDUSTRY	Mining	0.61 ±0.23	18	0.49	0.269	0.28 (*)	-17.6
INDUSTRY	Professional, Scientific and Technical Services	0.83 ±0.21	12	0.37	0.343	0.26 (*)	+14.5
INDUSTRY	Agriculture, Forestry and Fishing	0.83 ±0.30	6	0.37	0.506	0.25 (*)	+14.1
INDUSTRY	Health Care and Social Assistance	0.82 ±0.18	17	0.38	0.316	0.23 (*)	+13.4
ABTSI	Yes	0.64 ±0.28	11	0.48	0.495	0.22 (*)	-13.7
INDUSTRY	Education and Training	0.81 ±0.15	26	0.39	0.314	0.20 (*)	+11.5
CALD	No	0.74 ±0.06	227	0.44	0.306	0.19	+13.3
INDUSTRY	Manufacturing	0.80 ±0.25	10	0.40	0.590	0.17	+9.6
INDUSTRY	Arts and Recreation Services	0.80 ±0.35	5	0.40	0.705	0.16	+9.4
INDUSTRY	Accommodation and Food Services	0.67 ±0.38	6	0.47	0.728	0.15	-9.2
EMPLOYMENT	Not at all	0.78 ±0.09	76	0.42	0.292	0.14	+8.6
TOWN OR SUBURB	Boronia Bay	0.69 ±0.23	16	0.46	0.686	0.11	-6.6
EDUCATION	No tertiary education	0.77 ±0.13	39	0.42	0.562	0.10	+5.9
AGE	36-45	0.70 ±0.13	50	0.46	0.570	0.09	-5.5
TOWN OR SUBURB	Copperfield Rise	0.76 ±0.20	17	0.42	0.749	0.08	+4.7
AGE	66-75	0.70 ±0.17	27	0.46	0.725	0.07	-4.4
HOUSEHOLD INCOME	$60,001 - $80,000	0.71 ±0.22	17	0.46	0.801	0.06	-3.9
GENDER	Male	0.72 ±0.09	100	0.45	0.714	0.05	-2.8
TOWN OR SUBURB	Ironbark Vale	0.71 ±0.24	14	0.45	0.874	0.04	-2.7
DEPENDENT CHILDREN	Yes	0.74 ±0.09	92	0.44	0.865	0.02	+1.3
HOUSEHOLD INCOME	$100,001 - $150,000	0.73 ±0.15	33	0.45	0.939	0.01	-0.9
HOUSEHOLD INCOME	$40,001 - $60,000	0.73 ±0.16	30	0.44	0.995	0.00	+0.1

Informal engagement with Councillors

Survey respondents have mixed opinions on engaging with councillors. Some find it important but feel that councillors are only active during election time, while others express distrust and dissatisfaction with their attitudes. Respondents also suggest more engagement and flexibility in meeting times for better communication.

Comment	Suburb	Rating	Date
If they are prepared to listen and not just pursue their agenda	Ironbark Vale	1	26 Oct 2020
Need lots more engagement with our elected councillors	Wattle Grove	1	25 Oct 2020
haven't had it though. Like them to go to council meeting but can never make the time - could change the time. rotate times in terms days and time. Paper weekly.	Ironbark Vale	1	24 Oct 2020
Councilors onlt represent themselves or real estate agents	Highpoint Plains	0	17 Oct 2020
Your councillors are rude and arrogant... why the hell would I want to speak to them?	Ironbark Vale	0	15 Oct 2020
Important - all year round - not just at election time.	Dune Ridge	1	3 Oct 2020
Never trust a councillor	Dune Ridge	0	30 Sep 2020
I would never talk to a councillor, and all communications with anyone in the council has to be done in writting.	Dune Ridge	0	24 Sep 2020
only time we see them	Dune Ridge	1	22 Sep 2020
Important, but waste of time !!	Glenhaven Green	1	22 Sep 2020
This is somewhat useful, although councillors seem lack lustre these days too	Dune Ridge	1	22 Sep 2020

Informal engagement with Councillors

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Accommodation and Food Services	1.00 ±0.00	7	0.00	0.000 (*******)	0.88 (*******)	+38.5
TOWN OR SUBURB	Lavender Ridge	1.00 ±0.00	5	0.00	0.000 (*******)	0.87 (*******)	+38.1
TOWN OR SUBURB	Gulfstream Rise	0.43 ±0.37	7	0.49	0.102	0.66 (**)	-41.9
INDUSTRY	Manufacturing	0.44 ±0.32	9	0.50	0.079	0.63 (**)	-39.8
HOUSEHOLD INCOME	$80,001 - $100,000	0.91 ±0.12	23	0.28	0.002 (**)	0.53 (**)	+28.1
INDUSTRY	Administrative and Support Services	0.50 ±0.31	10	0.50	0.138	0.51 (**)	-32.2
TOWN OR SUBURB	Birnam Heights	0.90 ±0.19	10	0.30	0.072	0.46 (*)	+24.5
TOWN OR SUBURB	Dune Ridge	0.88 ±0.10	41	0.33	0.003 (**)	0.44 (*)	+24.8
AGE	Over 75	0.55 ±0.29	11	0.50	0.209	0.41 (*)	-26.0
INDUSTRY	Other	0.86 ±0.09	57	0.35	0.003 (**)	0.40 (*)	+23.6
TOWN OR SUBURB	Highpoint Plains	0.88 ±0.23	8	0.33	0.211	0.38 (*)	+20.7
TOWN OR SUBURB	Ironbark Vale	0.58 ±0.22	19	0.49	0.166	0.35 (*)	-21.8
INDUSTRY	Electricity, Gas, Water and Waste Services	0.86 ±0.26	7	0.35	0.331	0.33 (*)	+18.1
AGE	26-35	0.60 ±0.16	35	0.49	0.090	0.32 (*)	-19.8
AGE	56-65	0.83 ±0.09	64	0.38	0.023 (*)	0.31 (*)	+18.4
ABTSI	Yes	0.60 ±0.30	10	0.49	0.394	0.29 (*)	-18.3
TOWN OR SUBURB	Cedar Vale	0.61 ±0.17	31	0.49	0.153	0.28 (*)	-17.6
EMPLOYMENT	Not at all	0.81 ±0.08	84	0.39	0.033 (*)	0.27 (*)	+16.6
INDUSTRY	Public Administration and Safety	0.83 ±0.30	6	0.37	0.491	0.26 (*)	+14.6
HOUSEHOLD INCOME	$40,001 - $60,000	0.63 ±0.19	24	0.48	0.266	0.25 (*)	-15.4
HOUSEHOLD INCOME	$60,001 - $80,000	0.82 ±0.18	17	0.38	0.298	0.24 (*)	+13.9
TOWN OR SUBURB	Mallacoota	0.63 ±0.22	19	0.48	0.358	0.23 (*)	-14.2
TOWN OR SUBURB	Cliffside Park	0.64 ±0.28	11	0.48	0.512	0.21 (*)	-13.2
CORE ACTIVITY NEED	Yes	0.65 ±0.23	17	0.48	0.462	0.19	-11.9
INDUSTRY	Education and Training	0.80 ±0.16	25	0.40	0.359	0.18	+10.8
TOWN OR SUBURB	Kangaroo Island	0.80 ±0.35	5	0.40	0.690	0.17	+9.9
MORTGAGE	Yes	0.69 ±0.09	105	0.46	0.210	0.16	-9.3
INDUSTRY	Construction	0.67 ±0.22	18	0.47	0.559	0.15	-9.1
TOWN OR SUBURB	Lakeside Glade	0.67 ±0.31	9	0.47	0.685	0.14	-8.8
CHANNEL	Phone	0.68 ±0.13	50	0.47	0.405	0.13	-8.1
EDUCATION	No tertiary education	0.77 ±0.12	48	0.42	0.456	0.12	+7.0
DEPENDENT CHILDREN	Yes	0.70 ±0.10	89	0.46	0.409	0.11	-6.5
INDUSTRY	Mining	0.69 ±0.23	16	0.46	0.710	0.10	-6.1
GENDER	Female	0.75 ±0.07	147	0.43	0.449	0.09	+5.7
HOUSEHOLD INCOME	$100,001 - $150,000	0.70 ±0.16	33	0.46	0.666	0.08	-5.0
HOUSEHOLD INCOME	More than $150,000	0.76 ±0.14	37	0.43	0.677	0.07	+4.4
EDUCATION	University	0.71 ±0.09	94	0.45	0.661	0.06	-3.4
HOUSEHOLD INCOME	$20,000 - $40,000	0.71 ±0.14	38	0.45	0.784	0.05	-3.0
RENTER	Yes	0.74 ±0.13	46	0.44	0.867	0.03	+1.6
EMPLOYMENT	Part time	0.72 ±0.11	61	0.45	0.875	0.02	-1.4

Informal engagement with council staff

Survey respondents express difficulty in communicating with council staff, citing issues such as untrustworthiness, unresponsiveness, and rudeness. They emphasize the need for more community engagement and better access to the appropriate personnel for addressing specific concerns. Some respondents have had positive experiences, but overall, there is room for improvement in council staff communication.

Comment	Suburb	Rating	Date
If they have their ears on	Ironbark Vale	1	26 Oct 2020
i do from time to time	Alamanda Beach	1	25 Oct 2020
i have made a couple of environmental issues to put signs up. but the receptionist never let me talk to anyone that i needed to speak to. so i never got to talk to the person who i needed to speak to. to speak to a person or department that deals with the problem would be beneficial	Willow Vale	1	25 Oct 2020
Community need lots more engagement with council staff	Wattle Grove	1	25 Oct 2020
would be ok but not important	Treetop Heights	0	23 Oct 2020
But they don't say what they say they will do	Copperfield Rise	1	15 Oct 2020
Again, rude and arrogant	Ironbark Vale	0	15 Oct 2020
deosn't exist unless you get angry	Oceanview Park	1	13 Oct 2020
if they can be contactable	Dune Ridge	1	3 Oct 2020
Never can council staff be trusted, and only written communication with the council only so that the member of the public has a record of what was said	Dune Ridge	0	24 Sep 2020
Trouble is - They give the Public servant response	Dune Ridge	1	23 Sep 2020
but hard to do	Dune Ridge	1	22 Sep 2020

Informal engagement with council staff

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Manufacturing	0.38 ±0.34	8	0.48	0.024 (*)	0.85 (*******)	-50.9
INDUSTRY	Accommodation and Food Services	1.00 ±0.00	9	0.00	0.000 (*******)	0.83 (*******)	+34.1
TOWN OR SUBURB	Lavender Ridge	1.00 ±0.00	6	0.00	0.000 (*******)	0.82 (*******)	+33.6
TOWN OR SUBURB	Gulfstream Rise	0.43 ±0.37	7	0.49	0.078	0.72 (**)	-43.7
HOUSEHOLD INCOME	Less than $20,000	0.94 ±0.12	16	0.24	0.003 (**)	0.55 (**)	+26.2
HOUSEHOLD INCOME	$80,001 - $100,000	0.92 ±0.11	24	0.28	0.004 (**)	0.48 (*)	+24.0
TOWN OR SUBURB	Blue Gum Grove	0.55 ±0.29	11	0.50	0.156	0.47 (*)	-28.4
INDUSTRY	Mining	0.58 ±0.22	19	0.49	0.108	0.41 (*)	-24.4
TOWN OR SUBURB	Highpoint Plains	0.57 ±0.37	7	0.49	0.323	0.40 (*)	-24.6
TOWN OR SUBURB	Ironbark Vale	0.59 ±0.21	22	0.49	0.104	0.38 (*)	-22.9
CALD	No	0.77 ±0.05	259	0.42	0.072	0.33 (*)	+24.2
TOWN OR SUBURB	Dune Ridge	0.86 ±0.10	43	0.35	0.035 (*)	0.32 (*)	+17.0
DEPENDENT CHILDREN	No	0.80 ±0.06	190	0.40	0.016 (*)	0.30 (*)	+19.4
RENTER	Yes	0.85 ±0.11	41	0.35	0.059	0.29 (*)	+15.8
INDUSTRY	Health Care and Social Assistance	0.86 ±0.15	21	0.35	0.166	0.28 (*)	+15.0
CORE ACTIVITY NEED	No	0.76 ±0.05	268	0.42	0.195	0.27 (*)	+19.0
INDUSTRY	Professional, Scientific and Technical Services	0.85 ±0.20	13	0.36	0.348	0.24 (*)	+13.0
AGE	36-45	0.67 ±0.14	45	0.47	0.173	0.23 (*)	-13.3
GENDER	Female	0.80 ±0.07	138	0.40	0.053	0.22 (*)	+13.5
MORTGAGE	No	0.80 ±0.06	157	0.40	0.070	0.21 (*)	+12.9
INDUSTRY	Transport, Postal and Warehousing	0.67 ±0.27	12	0.47	0.514	0.20 (*)	-11.9
TOWN OR SUBURB	Lakeside Glade	0.82 ±0.18	17	0.38	0.438	0.18	+9.9
DEPENDENT CHILDREN	Yes	0.70 ±0.09	98	0.46	0.178	0.17	-9.5
INDUSTRY	Agriculture, Forestry and Fishing	0.82 ±0.23	11	0.39	0.572	0.16	+9.0
CORE ACTIVITY NEED	Yes	0.81 ±0.19	16	0.39	0.536	0.15	+8.3
HOUSEHOLD INCOME	$100,001 - $150,000	0.81 ±0.13	36	0.40	0.405	0.14	+8.0
INDUSTRY	Administrative and Support Services	0.70 ±0.28	10	0.46	0.707	0.12	-7.3
INDUSTRY	Public Administration and Safety	0.80 ±0.35	5	0.40	0.793	0.11	+6.3
TOWN OR SUBURB	Cedar Vale	0.71 ±0.15	35	0.45	0.583	0.10	-5.8
INDUSTRY	Electricity, Gas, Water and Waste Services	0.71 ±0.33	7	0.45	0.817	0.09	-5.3
EMPLOYMENT	Not at all	0.78 ±0.09	90	0.42	0.511	0.08	+4.7
INDUSTRY	Other	0.73 ±0.11	67	0.44	0.641	0.07	-3.7
TOWN OR SUBURB	Copperfield Rise	0.78 ±0.19	18	0.42	0.798	0.06	+3.5
EDUCATION	TAFE or technical	0.74 ±0.08	115	0.44	0.652	0.05	-3.1
HOUSEHOLD INCOME	$20,000 - $40,000	0.74 ±0.13	42	0.44	0.807	0.04	-2.4
INDUSTRY	Construction	0.76 ±0.20	17	0.42	0.910	0.03	+1.6
MORTGAGE	Yes	0.75 ±0.08	116	0.43	0.914	0.01	-0.7
AGE	46-55	0.75 ±0.10	69	0.43	0.996	0.00	0.0

Newspaper ads

Many survey respondents mentioned that they no longer have a printed local newspaper in their area, and some mentioned that online versions require a subscription. They also expressed dissatisfaction with the lack of access to news and suggested that TV ads might be more beneficial. Some respondents stated that they do not read newspapers anymore, while others were unaware of any existing newspapers.

Comment	Suburb	Rating	Date
what newspaper	Ironbark Vale	0	26 Oct 2020
No one reads paper	Windermere Heights	0	26 Oct 2020
because we don't have a newspaper anymore	Blue Gum Grove	0	26 Oct 2020
we don't have a local paper here	Gulfstream Rise	0	25 Oct 2020
there are no hard copies of newspapers anymore	Lakeside Glade	0	25 Oct 2020
N/A	Blue Gum Grove	0	23 Oct 2020
and t.v adds would benefit	Dune Ridge	1	23 Oct 2020
we don't even have a newspaper anymore	Blue Gum Grove	0	22 Oct 2020
we don't have a newspaper anymore. and we have to pay to read anything in the paper	Cliffside Park	0	22 Oct 2020
their newspaper closed down so dissatisfied	Tallowwood Heights	1	22 Oct 2020
there is no hard copy newspaper anymore. i don't do the online	Cliffside Park	0	20 Oct 2020
Getting harder to do these days with no print of supposed local papers.	Dune Ridge	0	17 Oct 2020
No newspaper!	Seaside Heights	0	16 Oct 2020
Got to pay so not all people have access on internet	Mallacoota	0	16 Oct 2020
What newspaper?	Cedar Vale	1	16 Oct 2020
Newspaper is subscription only	Lakeside Glade	0	15 Oct 2020
In what... the Observer? The most useless paper in the world? Good luck with that	Ironbark Vale	0	15 Oct 2020
Nobody reads newspaper	Dune Ridge	0	3 Oct 2020
Few people use newspapers anymore	Kangaroo Island	0	30 Sep 2020
No Local Rag.	Cedar Vale	0	24 Sep 2020
local paper doesnt get printed	Hawthorne Hills	1	23 Sep 2020
No local paper in Gulfstream Rise.	Gulfstream Rise	0	22 Sep 2020
What newspapers	Cedar Vale	0	22 Sep 2020
what newspaper	Eastwood Point	0	21 Sep 2020
we no longer have a printed newspaper	Bellaview Heights	0	21 Sep 2020

Newspaper ads

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Accommodation and Food Services	0.56 ±0.32	9	0.50	0.107	0.57 (**)	+94.8
INDUSTRY	Electricity, Gas, Water and Waste Services	0.50 ±0.40	6	0.50	0.307	0.44 (*)	+72.6
HOUSEHOLD INCOME	$20,000 - $40,000	0.47 ±0.17	34	0.50	0.025 (*)	0.43 (*)	+75.7
TOWN OR SUBURB	Dune Ridge	0.45 ±0.15	42	0.50	0.022 (*)	0.40 (*)	+71.4
TOWN OR SUBURB	Highpoint Plains	0.14 ±0.26	7	0.35	0.249	0.38 (*)	-52.2
TOWN OR SUBURB	Ironbark Vale	0.15 ±0.20	13	0.36	0.155	0.36 (*)	-49.1
INDUSTRY	Manufacturing	0.44 ±0.32	9	0.50	0.356	0.33 (*)	+53.7
CALD	No	0.31 ±0.06	225	0.46	0.080	0.30 (*)	+71.1
HOUSEHOLD INCOME	$100,001 - $150,000	0.19 ±0.14	32	0.39	0.105	0.29 (*)	-39.5
TOWN OR SUBURB	Lakeside Glade	0.18 ±0.23	11	0.39	0.326	0.28 (*)	-39.3
INDUSTRY	Mining	0.19 ±0.19	16	0.39	0.263	0.27 (*)	-37.8
CHANNEL	Phone	0.20 ±0.13	35	0.40	0.141	0.25 (*)	-35.4
INDUSTRY	Retail Trade	0.40 ±0.25	15	0.49	0.388	0.24 (*)	+38.9
INDUSTRY	Agriculture, Forestry and Fishing	0.40 ±0.43	5	0.49	0.627	0.23 (*)	+36.8
TOWN OR SUBURB	Kangaroo Island	0.20 ±0.35	5	0.40	0.595	0.22 (*)	-32.5
TOWN OR SUBURB	Boronia Bay	0.21 ±0.18	19	0.41	0.355	0.21 (*)	-30.1
MORTGAGE	Yes	0.25 ±0.08	104	0.43	0.188	0.17	-23.0
EDUCATION	University	0.25 ±0.09	95	0.43	0.249	0.15	-20.8
AGE	36-45	0.24 ±0.12	49	0.43	0.376	0.14	-20.0
TOWN OR SUBURB	Copperfield Rise	0.35 ±0.23	17	0.48	0.601	0.13	+21.5
MORTGAGE	No	0.32 ±0.08	131	0.47	0.350	0.12	+19.8
INDUSTRY	Professional, Scientific and Technical Services	0.25 ±0.24	12	0.43	0.716	0.11	-15.8
TOWN OR SUBURB	Birnam Heights	0.25 ±0.30	8	0.43	0.768	0.10	-15.5
TOWN OR SUBURB	Fairhaven Sands	0.33 ±0.38	6	0.47	0.838	0.09	+13.5
AGE	56-65	0.32 ±0.12	59	0.47	0.605	0.08	+12.4
DEPENDENT CHILDREN	Yes	0.31 ±0.10	90	0.46	0.672	0.06	+8.9
HOUSEHOLD INCOME	$60,001 - $80,000	0.32 ±0.21	19	0.46	0.836	0.05	+7.8
INDUSTRY	Construction	0.31 ±0.23	16	0.46	0.873	0.04	+6.5
TOWN OR SUBURB	Cedar Vale	0.31 ±0.18	26	0.46	0.878	0.03	+5.0
TOWN OR SUBURB	Gulfstream Rise	0.29 ±0.33	7	0.45	0.958	0.02	-3.1
ABTSI	Yes	0.30 ±0.28	10	0.46	0.970	0.01	+1.9

Online engagement platform

Survey respondents expressed concerns about confidentiality and privacy on the website, as well as dissatisfaction with the Council's communication efforts. Some respondents prefer alternative methods or human interaction, while others use the website frequently or are unaware of its existence.

Comment	Suburb	Rating	Date
unaware of it and didn't look for it	Tallowwood Heights	0	22 Oct 2020
what is this?	Mallacoota	1	16 Oct 2020
i wouldn't use it but others may	Oceanview Park	1	13 Oct 2020
Yes it's important to talk to a human being not a portal	Dune Ridge	1	7 Oct 2020
use this a lot	ql.fz	1	5 Oct 2020
I think there are better methods	Mallacoota	1	30 Sep 2020
The Council has a Councillor's Cafe that is has only used once, and communication from Councillors is abysmal.	Dune Ridge	0	24 Sep 2020
I am concerned about confidentiality in regards to this website- you have to sign in before you can complete a survey and this is breech of privacy to me??	Copperfield Rise	1	23 Sep 2020

Online engagement platform

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Accommodation and Food Services	1.00 ±0.00	7	0.00	0.000 (*******)	0.84 (*******)	+34.9
INDUSTRY	Arts and Recreation Services	1.00 ±0.00	5	0.00	0.000 (*******)	0.83 (*******)	+34.6
TOWN OR SUBURB	Eastwood Point	0.40 ±0.43	5	0.49	0.108	0.77 (**)	-47.0
INDUSTRY	Manufacturing	0.45 ±0.29	11	0.50	0.044 (*)	0.66 (**)	-40.3
AGE	46-55	0.92 ±0.07	60	0.28	0.000 (*******)	0.58 (**)	+31.3
HOUSEHOLD INCOME	$60,001 - $80,000	0.93 ±0.13	15	0.25	0.005 (**)	0.55 (**)	+26.7
CHANNEL	Phone	0.56 ±0.15	43	0.50	0.005 (**)	0.50 (**)	-28.9
CHANNEL	Internet	0.79 ±0.05	216	0.41	0.004 (**)	0.49 (*)	+39.2
TOWN OR SUBURB	Lakeside Glade	0.55 ±0.29	11	0.50	0.165	0.46 (*)	-27.9
AGE	26-35	0.88 ±0.11	34	0.32	0.014 (*)	0.40 (*)	+21.2
TOWN OR SUBURB	Cliffside Park	0.89 ±0.21	9	0.31	0.178	0.38 (*)	+19.6
TOWN OR SUBURB	Boronia Bay	0.88 ±0.15	17	0.32	0.083	0.37 (*)	+19.4
TOWN OR SUBURB	Crimson Waters	0.60 ±0.43	5	0.49	0.494	0.33 (*)	-20.1
RENTER	Yes	0.86 ±0.11	42	0.35	0.035 (*)	0.32 (*)	+17.9
INDUSTRY	Retail Trade	0.63 ±0.24	16	0.48	0.291	0.29 (*)	-17.3
TOWN OR SUBURB	Gulfstream Rise	0.86 ±0.26	7	0.35	0.407	0.28 (*)	+15.0
HOUSEHOLD INCOME	$100,001 - $150,000	0.83 ±0.13	30	0.37	0.193	0.24 (*)	+13.1
RENTER	No	0.73 ±0.06	200	0.45	0.092	0.23 (*)	-11.9
INDUSTRY	Agriculture, Forestry and Fishing	0.83 ±0.30	6	0.37	0.572	0.22 (*)	+11.7
TOWN OR SUBURB	Blue Gum Grove	0.67 ±0.27	12	0.47	0.539	0.19	-11.3
TOWN OR SUBURB	Highpoint Plains	0.67 ±0.38	6	0.47	0.668	0.18	-11.1
HOUSEHOLD INCOME	$40,001 - $60,000	0.81 ±0.15	26	0.39	0.422	0.16	+8.9
TOWN OR SUBURB	Ironbark Vale	0.69 ±0.23	16	0.46	0.588	0.14	-8.6
TOWN OR SUBURB	Oceanview Park	0.80 ±0.35	5	0.40	0.770	0.13	+7.1
AGE	56-65	0.71 ±0.11	62	0.45	0.439	0.11	-6.6
TOWN OR SUBURB	Copperfield Rise	0.71 ±0.22	17	0.46	0.692	0.10	-6.0
INDUSTRY	Construction	0.79 ±0.21	14	0.41	0.725	0.09	+5.3
CORE ACTIVITY NEED	No	0.75 ±0.06	237	0.43	0.741	0.07	+4.3
AGE	36-45	0.73 ±0.12	51	0.45	0.685	0.06	-3.7
INDUSTRY	Transport, Postal and Warehousing	0.77 ±0.23	13	0.42	0.853	0.05	+3.0
INDUSTRY	Mining	0.76 ±0.20	17	0.42	0.868	0.04	+2.4
EDUCATION	University	0.76 ±0.09	94	0.43	0.840	0.03	+1.5
TOWN OR SUBURB	Cedar Vale	0.74 ±0.17	27	0.44	0.927	0.02	-1.1
EMPLOYMENT	Part time	0.75 ±0.12	55	0.44	0.960	0.01	-0.4
CALD	Yes	0.75 ±0.19	20	0.43	0.984	0.00	+0.3

Pop-up kiosks at events and key locations

Survey respondents suggest having more events and festivals, but not only in Redwood Glen, as they tend to close local businesses. They recommend considering other locations like Dune Ridges during school holidays and long weekends. However, some respondents are indifferent or unsure about the idea.

Comment	Suburb	Rating	Date
Not too sure about it.	Mystic Sands	0	25 Oct 2020
Don't care though	Meadowbrook Vale	1	23 Oct 2020
Dune Ridges in school holiday and long weekends	Mystic Sands	1	16 Oct 2020
not just at places in Redwood Glen	Mallacoota	1	16 Oct 2020
They close other local businesses when a festival is on.	Dune Ridge	0	9 Oct 2020
so long as it is not in Redwood Glen.	Dune Ridge	1	22 Sep 2020
Can do more of this	Cedar Vale	1	21 Sep 2020

Pop-up kiosks at events and key locations

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	1.00 ±0.00	5	0.00	0.000 (*******)	0.86 (*******)	+36.8
ABTSI	Yes	0.46 ±0.27	13	0.50	0.041 (*)	0.62 (**)	-38.4
INDUSTRY	Retail Trade	0.93 ±0.13	14	0.26	0.006 (**)	0.56 (**)	+28.0
AGE	Over 75	0.50 ±0.31	10	0.50	0.127	0.52 (**)	-32.8
TOWN OR SUBURB	Gulfstream Rise	0.50 ±0.40	6	0.50	0.242	0.51 (**)	-32.5
TOWN OR SUBURB	Blue Gum Grove	0.90 ±0.19	10	0.30	0.084	0.45 (*)	+23.4
INDUSTRY	Construction	0.88 ±0.16	16	0.33	0.090	0.38 (*)	+20.3
INDUSTRY	Accommodation and Food Services	0.88 ±0.23	8	0.33	0.232	0.37 (*)	+19.6
INDUSTRY	Manufacturing	0.60 ±0.30	10	0.49	0.371	0.30 (*)	-19.0
TOWN OR SUBURB	Dune Ridge	0.84 ±0.11	43	0.37	0.058	0.29 (*)	+16.7
INDUSTRY	Mining	0.63 ±0.24	16	0.48	0.344	0.25 (*)	-15.8
INDUSTRY	Public Administration and Safety	0.83 ±0.30	6	0.37	0.518	0.24 (*)	+13.6
INDUSTRY	Health Care and Social Assistance	0.82 ±0.18	17	0.38	0.332	0.23 (*)	+12.8
TOWN OR SUBURB	Copperfield Rise	0.82 ±0.16	22	0.39	0.302	0.22 (*)	+12.3
TOWN OR SUBURB	Ironbark Vale	0.65 ±0.23	17	0.48	0.428	0.21 (*)	-12.7
CALD	No	0.75 ±0.05	244	0.44	0.342	0.17	+11.9
TOWN OR SUBURB	Oceanview Park	0.80 ±0.35	5	0.40	0.717	0.16	+8.9
TOWN OR SUBURB	Highpoint Plains	0.67 ±0.38	6	0.47	0.716	0.15	-9.6
HOUSEHOLD INCOME	$100,001 - $150,000	0.79 ±0.14	33	0.41	0.440	0.14	+8.1
HOUSEHOLD INCOME	$80,001 - $100,000	0.68 ±0.19	22	0.47	0.570	0.13	-7.9
TOWN OR SUBURB	Cedar Vale	0.78 ±0.14	32	0.41	0.512	0.12	+7.0
CORE ACTIVITY NEED	No	0.73 ±0.05	253	0.44	0.583	0.11	-6.0
TOWN OR SUBURB	Lakeside Glade	0.78 ±0.27	9	0.42	0.758	0.10	+5.9
EDUCATION	TAFE or technical	0.71 ±0.09	107	0.45	0.453	0.09	-5.5
CHANNEL	Phone	0.71 ±0.13	51	0.46	0.603	0.08	-4.9
DEPENDENT CHILDREN	Yes	0.71 ±0.09	91	0.45	0.577	0.07	-4.3
AGE	56-65	0.72 ±0.11	67	0.45	0.686	0.06	-3.4
CORE ACTIVITY NEED	Yes	0.71 ±0.24	14	0.45	0.855	0.05	-3.1
HOUSEHOLD INCOME	$20,000 - $40,000	0.75 ±0.14	36	0.43	0.833	0.04	+2.2
INDUSTRY	Electricity, Gas, Water and Waste Services	0.75 ±0.30	8	0.43	0.925	0.03	+2.0
EDUCATION	No tertiary education	0.73 ±0.13	44	0.45	0.891	0.02	-1.4
MORTGAGE	Yes	0.73 ±0.08	109	0.44	0.957	0.01	-0.4
HOUSEHOLD INCOME	$60,001 - $80,000	0.74 ±0.20	19	0.44	0.991	0.00	+0.2

Posters and flyers

Survey respondents suggest using local notice boards for communication, express concern about the environmental impact, and emphasize the importance of sharing relevant information rather than junk mail. They also highlight the need to consider the target audience.

Comment	Suburb	Rating	Date
Depending on target group	Windermere Heights	0	26 Oct 2020
No junk mail	Redwood Glen Harbour	0	24 Oct 2020
so we know what's on	Highpoint Plains	1	20 Oct 2020
as long as it's not junk mail and informing	Dune Ridge	1	20 Oct 2020
Bad for the environment	Ironbark Vale	0	15 Oct 2020
use local notice board as well	ql.fz	1	5 Oct 2020

Posters and flyers

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Cypress Point	0.17 ±0.30	6	0.37	0.017 (*)	0.84 (*******)	-68.9
INDUSTRY	Agriculture, Forestry and Fishing	0.86 ±0.26	7	0.35	0.013 (*)	0.78 (**)	+64.9
TOWN OR SUBURB	Kangaroo Island	0.20 ±0.35	5	0.40	0.065	0.74 (**)	-62.6
HOUSEHOLD INCOME	$20,000 - $40,000	0.79 ±0.13	38	0.41	0.000 (*******)	0.66 (**)	+61.8
INDUSTRY	Manufacturing	0.25 ±0.24	12	0.43	0.024 (*)	0.62 (**)	-53.7
INDUSTRY	Transport, Postal and Warehousing	0.29 ±0.24	14	0.45	0.040 (*)	0.54 (**)	-47.2
TOWN OR SUBURB	Gulfstream Rise	0.29 ±0.33	7	0.45	0.151	0.52 (**)	-46.5
INDUSTRY	Health Care and Social Assistance	0.75 ±0.21	16	0.43	0.036 (*)	0.50 (**)	+45.7
TOWN OR SUBURB	Dune Ridge	0.71 ±0.14	42	0.45	0.004 (**)	0.46 (*)	+44.0
CORE ACTIVITY NEED	Yes	0.72 ±0.21	18	0.45	0.059	0.44 (*)	+40.2
HOUSEHOLD INCOME	$80,001 - $100,000	0.33 ±0.20	21	0.47	0.050 (*)	0.43 (*)	-38.7
HOUSEHOLD INCOME	$60,001 - $80,000	0.71 ±0.19	21	0.45	0.051	0.42 (*)	+39.2
DEPENDENT CHILDREN	No	0.59 ±0.07	185	0.49	0.002 (**)	0.39 (*)	+47.2
EMPLOYMENT	Not at all	0.64 ±0.10	86	0.48	0.011 (*)	0.33 (*)	+33.3
INDUSTRY	Professional, Scientific and Technical Services	0.38 ±0.26	13	0.49	0.277	0.31 (*)	-28.1
TOWN OR SUBURB	Oceanview Park	0.67 ±0.38	6	0.47	0.468	0.29 (*)	+26.9
ABTSI	No	0.55 ±0.06	245	0.50	0.107	0.28 (*)	+33.3
INDUSTRY	Arts and Recreation Services	0.40 ±0.43	5	0.49	0.555	0.26 (*)	-24.6
TOWN OR SUBURB	Ironbark Vale	0.41 ±0.23	17	0.49	0.315	0.25 (*)	-23.1
RENTER	Yes	0.62 ±0.14	47	0.49	0.172	0.22 (*)	+20.9
INDUSTRY	Accommodation and Food Services	0.43 ±0.37	7	0.49	0.590	0.21 (*)	-19.2
AGE	Over 75	0.62 ±0.26	13	0.49	0.509	0.19	+17.4
INDUSTRY	Construction	0.61 ±0.23	18	0.49	0.456	0.18	+16.9
TOWN OR SUBURB	Birnam Heights	0.44 ±0.32	9	0.50	0.608	0.17	-16.3
GENDER	Female	0.56 ±0.08	147	0.50	0.201	0.15	+15.5
INDUSTRY	Retail Trade	0.46 ±0.27	13	0.50	0.622	0.14	-13.1
INDUSTRY	Mining	0.47 ±0.25	15	0.50	0.624	0.13	-12.2
TOWN OR SUBURB	Cedar Vale	0.48 ±0.17	33	0.50	0.596	0.10	-9.2
AGE	36-45	0.49 ±0.14	49	0.50	0.555	0.09	-8.6
HOUSEHOLD INCOME	Less than $20,000	0.56 ±0.24	16	0.50	0.776	0.07	+6.9
TOWN OR SUBURB	Highpoint Plains	0.50 ±0.35	8	0.50	0.872	0.06	-5.5
EDUCATION	No tertiary education	0.55 ±0.13	53	0.50	0.758	0.05	+4.5
TOWN OR SUBURB	Lakeside Glade	0.55 ±0.29	11	0.50	0.907	0.04	+3.4
EDUCATION	TAFE or technical	0.54 ±0.09	110	0.50	0.826	0.03	+2.6
RENTER	No	0.53 ±0.07	217	0.50	0.914	0.02	+1.4
CALD	Yes	0.52 ±0.20	23	0.50	0.949	0.01	-1.3
AGE	56-65	0.53 ±0.12	70	0.50	0.994	0.00	+0.1

Print newsletters

Survey respondents expressed a desire for more community focus and less GRC promotion in the newsletter. Many respondents were concerned about the environmental impact of the newsletter and suggested alternatives such as email or text. Some respondents mentioned not receiving the newsletter or preferring a hard copy. Overall, there were mixed opinions on the importance and effectiveness of the Council Connect Newsletter.

Comment	Suburb	Rating	Date
I really like the Council Connect Newsletter although I haven't seen it for a while - is it still being printed	Highpoint Plains	1	25 Oct 2020
Very important	Mystic Sands	1	25 Oct 2020
available by email would save heaps of money	Cedar Vale	0	23 Oct 2020
Save paper you toss	Boronia Bay	0	21 Oct 2020
not a big internet person and prefer hard copy but the council don't do hard copy anymore	Cliffside Park	1	21 Oct 2020
prefer text	Sundown Heights	0	21 Oct 2020
newsletters in the mail would be great	Highpoint Plains	1	20 Oct 2020
middle of the road	Springfield Hills	0	19 Oct 2020
Doesn't get delivered out here	Silverwood Ridge	1	17 Oct 2020
Dont even receive it via the post office these days.	Dune Ridge	1	17 Oct 2020
Include more than just Redwood Glen	Royal Heights	1	16 Oct 2020
needs much improvement	Mallacoota	1	16 Oct 2020
Waste of tax payer money	Copperfield Rise	0	15 Oct 2020
Again. Bad for the environment	Ironbark Vale	0	15 Oct 2020
enjoy this main communication that I know of!	Dune Ridge	1	12 Oct 2020
A waste of trees	Dune Ridge	0	30 Sep 2020
Not environmentally friendly	Blue Gum Grove	0	23 Sep 2020
More "community' needed, not GRC promotion !!	Glenhaven Green	1	22 Sep 2020

Print newsletters

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
INDUSTRY	Agriculture, Forestry and Fishing	1.00 ±0.00	14	0.00	0.000 (*******)	1.07 (*******)	+57.2
TOWN OR SUBURB	Crimson Waters	1.00 ±0.00	6	0.00	0.000 (*******)	1.05 (*******)	+55.0
TOWN OR SUBURB	Gulfstream Rise	0.83 ±0.30	6	0.37	0.232	0.43 (*)	+28.5
HOUSEHOLD INCOME	More than $150,000	0.48 ±0.15	44	0.50	0.011 (*)	0.42 (*)	-29.8
HOUSEHOLD INCOME	$20,000 - $40,000	0.80 ±0.11	51	0.40	0.004 (**)	0.41 (*)	+29.0
HOUSEHOLD INCOME	Less than $20,000	0.81 ±0.19	16	0.39	0.095	0.39 (*)	+26.3
AGE	56-65	0.78 ±0.10	64	0.41	0.007 (**)	0.36 (*)	+26.1
TOWN OR SUBURB	Fairhaven Sands	0.80 ±0.35	5	0.40	0.406	0.34 (*)	+23.1
TOWN OR SUBURB	Lakeside Glade	0.50 ±0.23	18	0.50	0.183	0.33 (*)	-24.4
HOUSEHOLD INCOME	$60,001 - $80,000	0.78 ±0.17	23	0.41	0.119	0.31 (*)	+21.9
AGE	66-75	0.77 ±0.14	35	0.42	0.079	0.30 (*)	+21.0
MORTGAGE	No	0.71 ±0.07	180	0.45	0.012 (*)	0.29 (*)	+23.6
DEPENDENT CHILDREN	Yes	0.56 ±0.10	103	0.50	0.023 (*)	0.27 (*)	-18.9
CORE ACTIVITY NEED	Yes	0.76 ±0.18	21	0.43	0.225	0.26 (*)	+18.3
HOUSEHOLD INCOME	$80,001 - $100,000	0.54 ±0.20	24	0.50	0.257	0.25 (*)	-18.1
TOWN OR SUBURB	Copperfield Rise	0.55 ±0.21	22	0.50	0.296	0.24 (*)	-17.3
INDUSTRY	Construction	0.75 ±0.21	16	0.43	0.356	0.23 (*)	+15.9
INDUSTRY	Accommodation and Food Services	0.75 ±0.30	8	0.43	0.518	0.22 (*)	+15.5
EMPLOYMENT	Full time	0.59 ±0.09	122	0.49	0.070	0.21 (*)	-14.5
EDUCATION	TAFE or technical	0.71 ±0.08	116	0.46	0.112	0.18	+13.9
TOWN OR SUBURB	Highpoint Plains	0.57 ±0.37	7	0.49	0.663	0.17	-12.6
EDUCATION	No tertiary education	0.71 ±0.11	66	0.45	0.232	0.16	+11.9
INDUSTRY	Administrative and Support Services	0.58 ±0.28	12	0.49	0.622	0.15	-10.9
TOWN OR SUBURB	Lavender Ridge	0.71 ±0.33	7	0.45	0.713	0.14	+9.8
AGE	46-55	0.60 ±0.11	73	0.49	0.323	0.13	-9.6
RENTER	Yes	0.60 ±0.14	48	0.49	0.460	0.12	-8.5
INDUSTRY	Arts and Recreation Services	0.60 ±0.43	5	0.49	0.811	0.11	-8.1
TOWN OR SUBURB	Cliffside Park	0.69 ±0.25	13	0.46	0.748	0.09	+6.5
INDUSTRY	Transport, Postal and Warehousing	0.62 ±0.26	13	0.49	0.781	0.08	-5.8
INDUSTRY	Mining	0.68 ±0.21	19	0.46	0.756	0.07	+5.3
GENDER	Male	0.67 ±0.09	103	0.47	0.641	0.06	+4.1
TOWN OR SUBURB	Boronia Bay	0.63 ±0.22	19	0.48	0.849	0.05	-3.3
TOWN OR SUBURB	Ironbark Vale	0.64 ±0.20	22	0.48	0.874	0.04	-2.6
TOWN OR SUBURB	Kangaroo Island	0.67 ±0.38	6	0.47	0.939	0.03	+2.3
TOWN OR SUBURB	Dune Ridge	0.66 ±0.14	44	0.47	0.915	0.02	+1.3
TOWN OR SUBURB	Cedar Vale	0.65 ±0.16	34	0.48	0.949	0.01	-0.9

Social media

Survey respondents express mixed opinions on the use of social media for communication by the council. Some feel that there should be a direct means of communication to keep everyone informed about key events and discussions, while others rarely use social media or don't have internet access. Some respondents find it important but only if the messages are meaningful, and there are concerns about the behavior of councillors on Facebook.

Comment	Suburb	Rating	Date
Its important but only if the messages are meaningful. They lose me when the publish crap	Ironbark Vale	1	26 Oct 2020
I don't use Social Media but it is important for many	Highpoint Plains	1	25 Oct 2020
Not greatly important but important enough	Cedar Vale	1	25 Oct 2020
i don't have internet	Highpoint Plains	0	20 Oct 2020
i read GDPL or whatever it is	Mallacoota	1	16 Oct 2020
Your councillors are rude and arrogant on Facebook. They need to learn some tact and realise they work for us	Ironbark Vale	0	15 Oct 2020
something i would rarely use but others may use it	Oceanview Park	1	13 Oct 2020
There has to be a direct mean to let everyone know what is happening and what key events or meetings or actions or plans are being discussed or viewed. It’s not healthy to make the individual always check or search for themselves to find out what is happen and how they can be involved	Mallacoota	1	30 Sep 2020
Council Sites	Cedar Vale	1	24 Sep 2020
Thats if anyone looks at Grcs fb page.	Dune Ridge	1	22 Sep 2020

Social media

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	0.30 ±0.28	10	0.46	0.000 (*******)	1.27 (*******)	-63.9
INDUSTRY	Accommodation and Food Services	1.00 ±0.00	8	0.00	0.000 (*******)	0.69 (**)	+23.9
AGE	26-35	0.97 ±0.05	39	0.16	0.000 (*******)	0.60 (**)	+23.8
INDUSTRY	Education and Training	0.96 ±0.07	28	0.19	0.000 (*******)	0.54 (**)	+21.1
AGE	66-75	0.61 ±0.16	36	0.49	0.006 (**)	0.53 (**)	-27.4
CHANNEL	Phone	0.67 ±0.12	60	0.47	0.005 (**)	0.44 (*)	-21.6
EDUCATION	University	0.92 ±0.06	96	0.28	0.000 (*******)	0.43 (*)	+20.5
INDUSTRY	Manufacturing	0.64 ±0.28	11	0.48	0.212	0.42 (*)	-22.3
GENDER	Female	0.89 ±0.05	151	0.32	0.001 (*******)	0.41 (*)	+21.6
CHANNEL	Internet	0.85 ±0.05	225	0.36	0.008 (**)	0.40 (*)	+24.4
HOUSEHOLD INCOME	More than $150,000	0.92 ±0.08	39	0.27	0.010 (**)	0.37 (*)	+16.1
INDUSTRY	Mining	0.67 ±0.24	15	0.47	0.214	0.36 (*)	-18.8
TOWN OR SUBURB	Gulfstream Rise	0.67 ±0.31	9	0.47	0.343	0.35 (*)	-18.4
EMPLOYMENT	Not at all	0.72 ±0.09	89	0.45	0.012 (*)	0.33 (*)	-15.8
DEPENDENT CHILDREN	Yes	0.89 ±0.06	92	0.31	0.008 (**)	0.31 (*)	+14.9
EMPLOYMENT	Full time	0.88 ±0.06	116	0.33	0.011 (*)	0.30 (*)	+14.6
TOWN OR SUBURB	Lakeside Glade	0.91 ±0.17	11	0.29	0.264	0.29 (*)	+12.4
ABTSI	No	0.83 ±0.05	246	0.38	0.119	0.28 (*)	+16.1
TOWN OR SUBURB	Dune Ridge	0.89 ±0.10	38	0.31	0.089	0.27 (*)	+11.8
AGE	46-55	0.89 ±0.07	70	0.32	0.039 (*)	0.26 (*)	+12.3
INDUSTRY	Health Care and Social Assistance	0.89 ±0.14	19	0.31	0.237	0.25 (*)	+10.9
HOUSEHOLD INCOME	$100,001 - $150,000	0.89 ±0.11	35	0.32	0.160	0.23 (*)	+10.4
INDUSTRY	Electricity, Gas, Water and Waste Services	0.89 ±0.21	9	0.31	0.463	0.22 (*)	+9.7
EDUCATION	No tertiary education	0.75 ±0.12	55	0.44	0.193	0.20 (*)	-10.0
HOUSEHOLD INCOME	$40,001 - $60,000	0.75 ±0.15	32	0.43	0.381	0.17	-8.6
HOUSEHOLD INCOME	Less than $20,000	0.75 ±0.21	16	0.43	0.550	0.16	-8.1
CORE ACTIVITY NEED	No	0.82 ±0.05	259	0.39	0.470	0.15	+7.9
HOUSEHOLD INCOME	$80,001 - $100,000	0.76 ±0.17	25	0.43	0.517	0.14	-7.0
INDUSTRY	Transport, Postal and Warehousing	0.86 ±0.18	14	0.35	0.627	0.13	+5.8
CALD	Yes	0.85 ±0.16	20	0.36	0.629	0.11	+5.0
AGE	56-65	0.78 ±0.10	69	0.41	0.483	0.10	-4.8
TOWN OR SUBURB	Highpoint Plains	0.78 ±0.27	9	0.42	0.799	0.09	-4.4
MORTGAGE	No	0.80 ±0.06	154	0.40	0.518	0.08	-3.6
INDUSTRY	Professional, Scientific and Technical Services	0.79 ±0.21	14	0.41	0.802	0.07	-3.5
TOWN OR SUBURB	Ironbark Vale	0.83 ±0.17	18	0.37	0.807	0.06	+2.7
TOWN OR SUBURB	Oceanview Park	0.80 ±0.35	5	0.40	0.944	0.03	-1.6
TOWN OR SUBURB	Blue Gum Grove	0.82 ±0.23	11	0.39	0.960	0.02	+0.7

Surveys

Survey respondents believe that surveys are important only if they lead to action and are well-designed. They emphasize the need for councils to understand and act upon the data collected, and to ask questions that genuinely reflect community concerns. Respondents also suggest that surveys can help improve lives and serve as a means of communication in the absence of other consultation processes. However, some respondents express skepticism about the effectiveness of surveys and question the council's understanding of community needs.

Comment	Suburb	Rating	Date
in the absence of good consolation processes about community vision this is the only option	Ironbark Vale	1	26 Oct 2020
Not really a fan	Blue Gum Grove	1	19 Oct 2020
Only if this is practical and council hear what the community say- otherwise there really is no point	Oceanview Park	1	16 Oct 2020
If you don’t know what the people want already you are out of touch and I have to question why you would be a councillor in the first place.	Ironbark Vale	0	15 Oct 2020
They can find things to improve lives	Dune Ridge	1	9 Oct 2020
Surveys only ask the questions that council wants to hear the answers. Only important if the information is acted upon.	Dune Ridge	0	3 Oct 2020
Are the results of the surveys going to be acted upon?	Cypress Point	0	23 Sep 2020
If well designed	Dune Ridge	1	23 Sep 2020
Only if you take note and understand what the data is telling you and then act on it	Cedar Vale	1	22 Sep 2020
only important if it leads to action.	ql.fz	1	18 Sep 2020

Surveys

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	0.50 ±0.40	6	0.50	0.097	0.78 (**)	-40.5
INDUSTRY	Arts and Recreation Services	1.00 ±0.00	5	0.00	0.000 (*******)	0.64 (**)	+20.4
TOWN OR SUBURB	Eastwood Point	0.60 ±0.43	5	0.49	0.281	0.55 (**)	-28.3
TOWN OR SUBURB	Highpoint Plains	0.67 ±0.38	6	0.47	0.380	0.40 (*)	-20.3
EDUCATION	No tertiary education	0.72 ±0.12	54	0.45	0.036 (*)	0.34 (*)	-15.8
INDUSTRY	Agriculture, Forestry and Fishing	0.70 ±0.28	10	0.46	0.346	0.33 (*)	-16.5
INDUSTRY	Professional, Scientific and Technical Services	0.93 ±0.13	14	0.26	0.167	0.31 (*)	+12.1
TOWN OR SUBURB	Crimson Waters	0.71 ±0.33	7	0.45	0.479	0.30 (*)	-14.6
HOUSEHOLD INCOME	$20,000 - $40,000	0.73 ±0.14	41	0.44	0.105	0.29 (*)	-13.9
CHANNEL	Phone	0.75 ±0.10	76	0.43	0.041 (*)	0.28 (*)	-13.0
HOUSEHOLD INCOME	$100,001 - $150,000	0.91 ±0.09	35	0.28	0.082	0.27 (*)	+11.1
CHANNEL	Internet	0.86 ±0.05	221	0.35	0.060	0.26 (*)	+13.2
CALD	Yes	0.74 ±0.20	19	0.44	0.319	0.25 (*)	-12.3
INDUSTRY	Transport, Postal and Warehousing	0.91 ±0.17	11	0.29	0.379	0.24 (*)	+9.5
AGE	46-55	0.90 ±0.07	67	0.31	0.076	0.23 (*)	+9.8
TOWN OR SUBURB	Blue Gum Grove	0.75 ±0.24	12	0.43	0.494	0.22 (*)	-10.4
EMPLOYMENT	Not at all	0.78 ±0.08	95	0.41	0.104	0.21 (*)	-9.3
INDUSTRY	Manufacturing	0.90 ±0.19	10	0.30	0.479	0.20 (*)	+8.3
INDUSTRY	Construction	0.89 ±0.14	19	0.31	0.375	0.19	+7.9
TOWN OR SUBURB	Lakeside Glade	0.76 ±0.20	17	0.42	0.489	0.18	-8.7
CORE ACTIVITY NEED	Yes	0.77 ±0.23	13	0.42	0.573	0.17	-8.0
DEPENDENT CHILDREN	Yes	0.87 ±0.07	94	0.33	0.194	0.16	+7.0
TOWN OR SUBURB	Boronia Bay	0.88 ±0.15	17	0.32	0.523	0.15	+6.3
EDUCATION	TAFE or technical	0.86 ±0.06	111	0.34	0.245	0.14	+6.1
AGE	36-45	0.87 ±0.10	47	0.33	0.393	0.13	+5.6
INDUSTRY	Electricity, Gas, Water and Waste Services	0.88 ±0.23	8	0.33	0.719	0.12	+5.1
CALD	No	0.84 ±0.04	266	0.37	0.544	0.11	+5.6
TOWN OR SUBURB	Kangaroo Island	0.80 ±0.35	5	0.40	0.851	0.09	-4.1
MORTGAGE	No	0.82 ±0.06	166	0.38	0.463	0.08	-3.7
INDUSTRY	Accommodation and Food Services	0.86 ±0.26	7	0.35	0.856	0.07	+2.9
MORTGAGE	Yes	0.85 ±0.07	111	0.36	0.625	0.06	+2.6
ABTSI	No	0.83 ±0.05	260	0.37	0.753	0.05	-2.3
ABTSI	Yes	0.82 ±0.23	11	0.39	0.894	0.04	-1.9
TOWN OR SUBURB	Copperfield Rise	0.84 ±0.16	19	0.36	0.914	0.03	+1.1
HOUSEHOLD INCOME	$80,001 - $100,000	0.83 ±0.15	23	0.38	0.924	0.02	-0.9
RENTER	No	0.83 ±0.05	233	0.37	0.950	0.01	-0.4
TOWN OR SUBURB	Oceanview Park	0.83 ±0.30	6	0.37	1.000	0.00	0.0

Text messaging to mobile phones

Comment	Suburb	Rating	Date
only in emergencies	Copperfield Rise	1	24 Oct 2020
Events promotions problems?	Cedar Vale	1	23 Oct 2020
For disaster management	Birnam Heights	1	20 Oct 2020
Depends on the frequency	Blue Gum Grove	1	19 Oct 2020
for emergency or disaster	Mallacoota	1	19 Oct 2020
But only in cases of emergency	Ironbark Vale	1	19 Oct 2020
Particularly in emergency	Oceanview Park	1	16 Oct 2020
Only for emergencies	Blue Gum Grove	1	16 Oct 2020
much of the shire does not have mobile coverage	Mallacoota	0	16 Oct 2020
Only for disasters or urgent info dissemination	Cliffside Park	0	15 Oct 2020
He’ll no.	Ironbark Vale	0	15 Oct 2020
For emergency type	Lakeside Glade	1	13 Oct 2020
molbile phone does not work where I live	ql.fz	0	5 Oct 2020
Only in disaster events	Dune Ridge	1	3 Oct 2020
In disasters	Boronia Bay	1	2 Oct 2020
But have never received any communication mean	Mallacoota	1	30 Sep 2020
Only in emergencies	Cedar Vale	1	22 Sep 2020

Text messaging to mobile phones

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Crimson Waters	0.17 ±0.30	6	0.37	0.017 (*)	0.84 (*******)	-68.8
TOWN OR SUBURB	Highpoint Plains	0.29 ±0.33	7	0.45	0.153	0.52 (**)	-46.4
INDUSTRY	Administrative and Support Services	0.73 ±0.26	11	0.45	0.131	0.44 (*)	+39.8
TOWN OR SUBURB	Gulfstream Rise	0.33 ±0.38	6	0.47	0.309	0.41 (*)	-37.3
CORE ACTIVITY NEED	No	0.54 ±0.06	281	0.50	0.126	0.30 (*)	+37.7
TOWN OR SUBURB	Lavender Ridge	0.67 ±0.38	6	0.47	0.466	0.29 (*)	+27.0
CORE ACTIVITY NEED	Yes	0.40 ±0.25	15	0.49	0.302	0.27 (*)	-25.1
TOWN OR SUBURB	Cedar Vale	0.42 ±0.16	36	0.49	0.152	0.25 (*)	-23.1
GENDER	Female	0.59 ±0.08	142	0.49	0.036 (*)	0.24 (*)	+25.0
INDUSTRY	Transport, Postal and Warehousing	0.42 ±0.28	12	0.49	0.427	0.23 (*)	-21.7
TOWN OR SUBURB	Dune Ridge	0.62 ±0.14	47	0.49	0.172	0.21 (*)	+20.6
CHANNEL	Internet	0.50 ±0.07	222	0.50	0.117	0.20 (*)	-16.3
HOUSEHOLD INCOME	$80,001 - $100,000	0.44 ±0.19	25	0.50	0.358	0.19	-17.8
HOUSEHOLD INCOME	$20,000 - $40,000	0.60 ±0.14	48	0.49	0.239	0.18	+17.7
INDUSTRY	Agriculture, Forestry and Fishing	0.44 ±0.32	9	0.50	0.611	0.17	-16.1
INDUSTRY	Mining	0.60 ±0.21	20	0.49	0.494	0.16	+14.8
TOWN OR SUBURB	Kangaroo Island	0.60 ±0.43	5	0.49	0.739	0.15	+14.0
CALD	Yes	0.59 ±0.21	22	0.49	0.531	0.14	+13.1
INDUSTRY	Other	0.48 ±0.11	75	0.50	0.344	0.13	-11.6
TOWN OR SUBURB	Boronia Bay	0.47 ±0.24	17	0.50	0.629	0.12	-11.3
TOWN OR SUBURB	Ironbark Vale	0.48 ±0.20	23	0.50	0.623	0.11	-10.0
RENTER	Yes	0.57 ±0.14	49	0.49	0.499	0.10	+10.1
INDUSTRY	Electricity, Gas, Water and Waste Services	0.57 ±0.37	7	0.49	0.812	0.09	+8.5
INDUSTRY	Education and Training	0.56 ±0.17	32	0.50	0.674	0.08	+7.5
RENTER	No	0.54 ±0.06	241	0.50	0.607	0.07	+7.1
TOWN OR SUBURB	Lakeside Glade	0.50 ±0.23	18	0.50	0.810	0.06	-5.5
HOUSEHOLD INCOME	More than $150,000	0.51 ±0.15	43	0.50	0.822	0.04	-3.5
TOWN OR SUBURB	Mallacoota	0.54 ±0.20	24	0.50	0.885	0.03	+2.9
INDUSTRY	Professional, Scientific and Technical Services	0.54 ±0.27	13	0.50	0.935	0.02	+2.2
HOUSEHOLD INCOME	$60,001 - $80,000	0.52 ±0.20	23	0.50	0.954	0.01	-1.2
INDUSTRY	Construction	0.53 ±0.24	17	0.50	0.987	0.00	+0.4

I've been able to make up my own mind about things

Survey respondents express dissatisfaction with the authoritarian government and mention missing their driver's license.

Comment	Suburb	Rating	Date
bit i miss my drivers license	Sunset Park	4	23 Oct 2020
Authoritarian government being assholes	Ironbark Vale	1	15 Oct 2020

I've been able to make up my own mind about things

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
AGE	Over 75	4.93 ±0.13	14	0.26	0.000 (*******)	0.88 (*******)	+15.1
INDUSTRY	Information Media and Telecommunications	3.80 ±0.66	5	0.75	0.059	0.83 (*******)	-18.5
TOWN OR SUBURB	Lavender Ridge	4.80 ±0.35	5	0.40	0.040 (*)	0.60 (**)	+11.0
AGE	18-25	4.00 ±0.78	5	0.89	0.280	0.52 (**)	-12.6
TOWN OR SUBURB	Gulfstream Rise	4.75 ±0.46	8	0.66	0.167	0.45 (*)	+9.6
TOWN OR SUBURB	Crimson Waters	4.13 ±0.42	8	0.60	0.151	0.44 (*)	-9.0
TOWN OR SUBURB	Fairhaven Sands	4.14 ±0.47	7	0.64	0.235	0.40 (*)	-8.5
TOWN OR SUBURB	Oceanview Park	4.67 ±0.38	6	0.47	0.218	0.37 (*)	+7.0
CHANNEL	Phone	4.58 ±0.10	198	0.75	0.000 (*******)	0.36 (*)	+8.5
INDUSTRY	Mining	4.65 ±0.21	26	0.55	0.037 (*)	0.35 (*)	+7.0
TOWN OR SUBURB	Eastwood Point	4.13 ±0.73	8	1.05	0.409	0.33 (*)	-9.0
TOWN OR SUBURB	Cliffside Park	4.63 ±0.26	19	0.58	0.126	0.31 (*)	+6.2
MORTGAGE	Yes	4.28 ±0.13	156	0.84	0.003 (**)	0.30 (*)	-6.8
CALD	No	4.46 ±0.08	385	0.76	0.072	0.29 (*)	+7.9
INDUSTRY	Retail Trade	4.62 ±0.24	26	0.62	0.122	0.28 (*)	+5.8
TOWN OR SUBURB	Birnam Heights	4.23 ±0.48	13	0.89	0.414	0.24 (*)	-5.9
HOUSEHOLD INCOME	$100,001 - $150,000	4.57 ±0.15	49	0.53	0.063	0.23 (*)	+4.7
INDUSTRY	Agriculture, Forestry and Fishing	4.23 ±0.57	13	1.05	0.487	0.22 (*)	-5.9
CALD	Yes	4.27 ±0.32	30	0.89	0.299	0.21 (*)	-5.1
INDUSTRY	Public Administration and Safety	4.56 ±0.32	9	0.50	0.446	0.20 (*)	+3.8
AGE	36-45	4.29 ±0.22	55	0.85	0.192	0.19	-4.6
TOWN OR SUBURB	Kangaroo Island	4.56 ±0.45	9	0.68	0.575	0.18	+3.8
TOWN OR SUBURB	Kensington Grove	4.29 ±0.65	7	0.88	0.665	0.17	-4.2
TOWN OR SUBURB	Cedar Vale	4.31 ±0.26	51	0.96	0.352	0.15	-3.8
HOUSEHOLD INCOME	$20,000 - $40,000	4.33 ±0.22	67	0.92	0.320	0.14	-3.4
TOWN OR SUBURB	Dune Ridge	4.51 ±0.20	49	0.70	0.396	0.12	+2.7
TOWN OR SUBURB	Springfield Hills	4.33 ±0.75	6	0.94	0.803	0.11	-2.8
TOWN OR SUBURB	Lakeside Glade	4.50 ±0.31	24	0.76	0.638	0.10	+2.2
INDUSTRY	Manufacturing	4.35 ±0.43	17	0.90	0.723	0.09	-2.3
HOUSEHOLD INCOME	$80,001 - $100,000	4.49 ±0.27	35	0.81	0.661	0.08	+1.8
INDUSTRY	Professional, Scientific and Technical Services	4.47 ±0.24	17	0.50	0.731	0.07	+1.3
EMPLOYMENT	Not at all	4.46 ±0.13	163	0.87	0.534	0.06	+1.5
GENDER	Male	4.40 ±0.14	133	0.85	0.612	0.05	-1.3
CHANNEL	Print	4.40 ±0.70	5	0.80	0.936	0.04	-0.8
TOWN OR SUBURB	Ironbark Vale	4.41 ±0.28	37	0.88	0.866	0.03	-0.7
TOWN OR SUBURB	Highpoint Plains	4.44 ±0.45	9	0.68	0.944	0.02	+0.5
HOUSEHOLD INCOME	$60,001 - $80,000	4.42 ±0.29	33	0.85	0.976	0.01	-0.1
INDUSTRY	Construction	4.43 ±0.28	35	0.84	1.000	0.00	0.0

I've been dealing with problems well

Survey respondents feel unsupported and believe that the council does not provide any services for their wellbeing, leaving them to manage on their own.

Comment	Suburb	Rating	Date
By ourselves with no support and by our own means. The council doesn’t provide any services for our wellbeing!	Mallacoota	5	30 Sep 2020

I've been dealing with problems well

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
TOWN OR SUBURB	Highpoint Plains	3.25 ±0.57	8	0.83	0.006 (**)	0.93 (*******)	-26.6
TOWN OR SUBURB	Crimson Waters	3.50 ±0.61	6	0.76	0.077	0.66 (**)	-18.2
TOWN OR SUBURB	Blue Gum Grove	3.40 ±0.74	10	1.20	0.082	0.62 (**)	-21.7
TOWN OR SUBURB	Kangaroo Island	4.50 ±0.49	8	0.71	0.069	0.56 (**)	+15.2
CHANNEL	Print	3.60 ±0.70	5	0.80	0.209	0.52 (**)	-14.9
AGE	26-35	3.71 ±0.29	41	0.94	0.014 (*)	0.41 (*)	-12.4
INDUSTRY	Accommodation and Food Services	4.33 ±0.44	9	0.67	0.198	0.36 (*)	+9.6
TOWN OR SUBURB	Ironbark Vale	4.31 ±0.24	29	0.65	0.029 (*)	0.35 (*)	+9.4
CHANNEL	Phone	4.24 ±0.16	143	0.96	0.001 (*******)	0.34 (*)	+10.8
TOWN OR SUBURB	Lavender Ridge	3.67 ±1.10	6	1.37	0.492	0.33 (*)	-12.7
RENTER	Yes	3.79 ±0.27	57	1.02	0.035 (*)	0.32 (*)	-9.8
CHANNEL	Internet	3.93 ±0.11	230	0.88	0.003 (**)	0.31 (*)	-8.9
AGE	18-25	3.80 ±0.66	5	0.75	0.458	0.30 (*)	-8.2
TOWN OR SUBURB	Lakeside Glade	4.28 ±0.34	18	0.73	0.177	0.29 (*)	+8.0
HOUSEHOLD INCOME	$20,000 - $40,000	3.82 ±0.28	55	1.05	0.072	0.28 (*)	-8.7
EDUCATION	TAFE or technical	3.90 ±0.15	136	0.91	0.016 (*)	0.26 (*)	-7.5
ABTSI	Yes	3.77 ±0.74	13	1.37	0.451	0.25 (*)	-9.4
INDUSTRY	Construction	4.24 ±0.27	37	0.85	0.145	0.24 (*)	+7.2
INDUSTRY	Mining	4.23 ±0.31	22	0.73	0.245	0.23 (*)	+6.3
TOWN OR SUBURB	Birnam Heights	3.86 ±0.44	14	0.83	0.385	0.22 (*)	-6.5
INDUSTRY	Health Care and Social Assistance	4.21 ±0.28	24	0.71	0.260	0.21 (*)	+5.7
TOWN OR SUBURB	Eastwood Point	3.86 ±0.73	7	0.99	0.607	0.20 (*)	-6.4
TOWN OR SUBURB	Copperfield Rise	4.20 ±0.29	25	0.75	0.301	0.19	+5.4
TOWN OR SUBURB	Oceanview Park	3.83 ±1.17	6	1.46	0.716	0.18	-7.1
INDUSTRY	Manufacturing	3.89 ±0.46	18	0.99	0.486	0.17	-5.5
TOWN OR SUBURB	Cedar Vale	4.17 ±0.25	46	0.87	0.296	0.16	+4.7
AGE	56-65	3.94 ±0.20	77	0.92	0.228	0.15	-4.6
HOUSEHOLD INCOME	$40,001 - $60,000	4.16 ±0.28	38	0.87	0.415	0.14	+4.0
INDUSTRY	Transport, Postal and Warehousing	4.16 ±0.42	19	0.93	0.597	0.13	+3.8
HOUSEHOLD INCOME	$100,001 - $150,000	4.13 ±0.26	45	0.88	0.491	0.11	+3.2
EDUCATION	No tertiary education	4.12 ±0.22	97	1.09	0.400	0.10	+3.4
TOWN OR SUBURB	Gulfstream Rise	4.14 ±0.83	7	1.12	0.821	0.09	+3.2
EMPLOYMENT	Not at all	4.00 ±0.17	129	1.00	0.489	0.08	-2.4
INDUSTRY	Electricity, Gas, Water and Waste Services	4.00 ±0.39	10	0.63	0.812	0.06	-1.6
TOWN OR SUBURB	Fairhaven Sands	4.00 ±0.80	6	1.00	0.906	0.05	-1.6
AGE	36-45	4.02 ±0.26	53	0.98	0.816	0.04	-1.1
INDUSTRY	Agriculture, Forestry and Fishing	4.08 ±0.71	12	1.26	0.920	0.03	+1.2
AGE	66-75	4.06 ±0.29	47	1.02	0.906	0.02	+0.6

I've been feeling close to other people

Many survey respondents mentioned that their friends live elsewhere, making the question of living alone irrelevant. They also expressed concerns about the council bringing in unemployed individuals, which has led to a broken community and increased petty theft and crime. Additionally, respondents feel that the authoritarian government has taken away their rights to freedom of movement.

Comment	Suburb	Rating	Date
Authoritarian government taken away my rights to freedom of movement	Ironbark Vale	1	15 Oct 2020
Too many unemployed people brought here by the council which has broken the community and brought in petty thief and crime.	Mallacoota	3	30 Sep 2020
Live alone not relevant	Gulfstream Rise	1	22 Sep 2020
Most friends live elsewhere	Cedar Vale	2	22 Sep 2020

I've been feeling close to other people

Category	Segment	Mean (x̄)	Sample Size (n)	Standard Deviation (s)	Statistical Significance (p)	Effect Size (d)	Segment vs Rest of LGA (%Δ)
CHANNEL	Print	2.60 ±0.89	5	1.02	0.014 (*)	1.05 (*******)	-41.4
TOWN OR SUBURB	Springfield Hills	4.60 ±0.70	5	0.80	0.013 (*)	0.91 (*******)	+33.0
TOWN OR SUBURB	Gulfstream Rise	2.50 ±1.44	6	1.80	0.094	0.83 (*******)	-45.2
INDUSTRY	Electricity, Gas, Water and Waste Services	4.27 ±0.26	11	0.45	0.000 (*******)	0.66 (**)	+21.1
AGE	18-25	3.00 ±0.96	5	1.10	0.141	0.65 (**)	-26.6
HOUSEHOLD INCOME	Less than $20,000	3.04 ±0.49	23	1.20	0.005 (**)	0.62 (**)	-25.9
CHANNEL	Phone	4.02 ±0.15	179	1.05	0.000 (*******)	0.48 (*)	+21.2
INDUSTRY	Education and Training	4.15 ±0.26	46	0.91	0.001 (*******)	0.47 (*)	+18.4
TOWN OR SUBURB	Eastwood Point	3.11 ±1.00	9	1.52	0.225	0.46 (*)	-22.7
TOWN OR SUBURB	Cliffside Park	4.18 ±0.47	17	0.98	0.051	0.45 (*)	+17.7
TOWN OR SUBURB	Lavender Ridge	3.20 ±1.16	5	1.33	0.379	0.43 (*)	-19.2
CORE ACTIVITY NEED	No	3.77 ±0.11	368	1.11	0.010 (**)	0.42 (*)	+21.4
AGE	Over 75	4.15 ±0.60	13	1.10	0.146	0.40 (*)	+16.7
HOUSEHOLD INCOME	$20,000 - $40,000	3.33 ±0.33	61