Below are some statements about feelings and thoughts.
For each, please indicate whether over the last two weeks you have experienced it: (1) none of the time, (2) rarely, (3) some of the time, (4) often, or (5) all of the time.
If you would prefer to not answer a particular question, you can leave it blank.
Whatever you’re feeling during these challenging times, you can talk it through with one of Beyond Blue's counsellors. They'll provide advice and support based on your specific needs. Call 1800 512 348.
| Statement | 1 None of the time |
2 Rarely |
3 Some of the time |
4 Often |
5 All of the time |
Comment (optional) |
|---|---|---|---|---|---|---|
| I've been feeling useful | ||||||
| I've been feeling close to other people | ||||||
| I've been feeling optimistic about the future | ||||||
| I've been able to make up my own mind about things | ||||||
| I've been dealing with problems well | ||||||
| I've been feeling relaxed | ||||||
| I've been thinking clearly |
Councils are responsible for providing and supporting a number of services, such as waste management and planning for the future, in compliance with state legislation. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Service | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
Financial management
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Customer service
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Advocating on behalf of the community
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Environmental management services
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Making decisions that are in the interests of the community
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Biosecurity and environmental health services
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Building services
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Waste services
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Administration of facilities
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Informing the community of council decisions
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Infrastructure and property services
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Public health services
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Consulting with the community
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Animal management services
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Emergency and disaster management
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Planning and development approval
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Making and enforcing local laws
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Community services
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Councils provide and service a wide range of community assets such as local roads, parks and sports fields. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Asset | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
| Parking facilities and street parking | ||||||
| Swimming pools and aquatic centres | ||||||
| Art galleries and museums | ||||||
| Sports and recreation facilities | ||||||
| Landfills and waste management facilities | ||||||
| Performing arts centres | ||||||
| Camping grounds and caravan parks | ||||||
| Landscapes and streetscapes | ||||||
| Local roads and bridges | ||||||
| Libraries | ||||||
| Boat ramps and jetties | ||||||
| Public toilets and amenities | ||||||
| Halls and community centres | ||||||
| Stormwater and flood control system | ||||||
| Beaches and coastal areas | ||||||
| Parks and open space | ||||||
| Lighting and signage | ||||||
| Footpaths and cycleways | ||||||
| Airports and aerodromes | ||||||
| Water and sewerage system |
Based on local need, councils may undertake, support or advocate for various types of community, economic and environmental initiatives. Below is a list of some of these.
For each, please indicate whether you feel that your council’s current service levels and spending are (1) far too little, (2) too little, (3) about right, (4) too much, or (5) far too much. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Initiative | 1 Far too little |
2 Too little |
3 About right |
4 Too much |
5 Far too much |
Comment (optional) |
|---|---|---|---|---|---|---|
| Creative arts development | ||||||
| Festivals and events | ||||||
| Skills development and networking opportunities | ||||||
| Business development and support | ||||||
| Children and youth development | ||||||
| Aged care and accommodation | ||||||
| Placemaking to create lively public spaces | ||||||
| Waste minimisation and recycling | ||||||
| Affordable housing development | ||||||
| Health promotion | ||||||
| Grants and support for sports clubs and community organisations | ||||||
| Environmental conservation and climate change action | ||||||
| Newcomer attraction and retention | ||||||
| Celebration of Aboriginal and Torres Strait Islander culture | ||||||
| Tourism development and promotion | ||||||
| Community safety and crime prevention | ||||||
| Heritage conservation | ||||||
| Opportunities for people of all abilities to participate in community life | ||||||
| Celebration of multiculturalism | ||||||
| Child care |
Councils provide a wide range of events and facilities. Below is a list of some of these.
For each, please indicate whether you did not attend, or did attend, in the last twelve months. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether you attended a particular event or facility, you can leave it blank.
| Event or Facility | 1 No, I did not attend |
2 Yes, I did attend |
Comment (optional) |
|---|---|---|---|
| Neighbourhood library | |||
| Art gallery or museum | |||
| Community events such as Australia Day | |||
| Performing arts centre | |||
| Regional library |
Councils can communicate and consult with their residents through a number of different engagement methods. Below is a list of some of these.
For each, please indicate whether you consider it to be not important, or important, for your council's engagement and communication with you in future. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether a particular item is important, you can leave it blank.
| Engagement Method | 1 No, it is not important |
2 Yes, it is important |
Comment (optional) |
|---|---|---|---|
| Newspaper ads | |||
| Surveys | |||
| Email newsletters | |||
| Committees and panels | |||
| Informal engagement with Councillors | |||
| Forums and workshops | |||
| Text messaging to mobile phones | |||
| Online engagement platform | |||
| Billboards and banners | |||
| Print newsletters | |||
| Council's website | |||
Social media
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| Posters and flyers | |||
| Pop-up kiosks at events and key locations | |||
| Informal engagement with council staff |
Councils provide customer service to their residents through several different channels, including email, phone, social media, the council's website, and in person.
Please indicate which channel is most important to you.
If you can make time, we would love for you to answer one or more of following optional questions (select to view):
And finally, a few questions about you..
| Question | Answer |
|---|---|
| Reflecting on the last twelve months, how satisfied do you feel with your council's overall performance on a scale from zero to 10, where zero means no satisfaction at all and 10 means complete satisfaction? | |
| How likely are you to recommend your council to a family member or friend on a scale from zero to 10, where zero means highly unlikely and 10 means highly likely? | |
| How old are you? | |
| What is your gender? | |
| For how many years have you lived in your current council area? | |
| In what town or suburb do you usually live? | |
| Do you identify as Aboriginal or Torres Strait Islander? |
No
Yes Prefer not to say |
| Do you speak a language other than English at home? |
No
Yes Prefer not to say |
| Do you require assistance with day-to-day activities? |
No
Yes Prefer not to say |
| Do you have dependent children under the age of 18? |
No
Yes Prefer not to say |
| Do you rent the home you live in? |
No
Yes Prefer not to say |
| Are you paying a mortgage? |
No
Yes Prefer not to say |
| Thinking about paid work, do you currently work not at all, part time, or full time? | |
| Which best describes your annual household income before tax? | |
| Which best describes the industry you work or last worked in? | |
| Which best describes the level of education you have completed? | |
| If you would like to receive email newsletters from your council, please enter your email address. | |
| On average, in the last twelve months, how many hours per week did you do voluntary work through an organisation or group? |