Below are some statements about feelings and thoughts.
For each, please indicate whether over the last two weeks you have experienced it: (1) none of the time, (2) rarely, (3) some of the time, (4) often, or (5) all of the time.
If you would prefer to not answer a particular question, you can leave it blank.
Whatever you’re feeling during these challenging times, you can talk it through with one of Beyond Blue's counsellors. They'll provide advice and support based on your specific needs. Call 1800 512 348.
| Statement | 1 None of the time |
2 Rarely |
3 Some of the time |
4 Often |
5 All of the time |
Comment (optional) |
|---|---|---|---|---|---|---|
| I've been able to make up my own mind about things | ||||||
| I've been feeling close to other people | ||||||
| I've been feeling useful | ||||||
| I've been dealing with problems well | ||||||
| I've been feeling relaxed | ||||||
| I've been feeling optimistic about the future | ||||||
| I've been thinking clearly |
Councils are responsible for providing and supporting a number of services, such as waste management and planning for the future, in compliance with state legislation. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Service | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
Biosecurity and environmental health services
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Planning and development approval
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Community services
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Advocating on behalf of the community
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Animal management services
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Making and enforcing local laws
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Public health services
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Infrastructure and property services
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Informing the community of council decisions
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Financial management
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Administration of facilities
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Environmental management services
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Customer service
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Waste services
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Emergency and disaster management
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Consulting with the community
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Building services
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Making decisions that are in the interests of the community
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Councils provide and service a wide range of community assets such as local roads, parks and sports fields. Below is a list of some of these.
For each, please indicate how satisfied you feel with your council's performance on a scale from one to five, where one means very dissatisfied and five means very satisified. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Asset | 1 Very dissatisfied |
2 Dissatisfied |
3 Neither |
4 Satisfied |
5 Very satisfied |
Comment (optional) |
|---|---|---|---|---|---|---|
| Lighting and signage | ||||||
| Landscapes and streetscapes | ||||||
| Local roads and bridges | ||||||
| Performing arts centres | ||||||
| Airports and aerodromes | ||||||
| Halls and community centres | ||||||
| Art galleries and museums | ||||||
| Landfills and waste management facilities | ||||||
| Libraries | ||||||
| Camping grounds and caravan parks | ||||||
| Parks and open space | ||||||
| Water and sewerage system | ||||||
| Boat ramps and jetties | ||||||
| Footpaths and cycleways | ||||||
| Sports and recreation facilities | ||||||
| Swimming pools and aquatic centres | ||||||
| Parking facilities and street parking | ||||||
| Beaches and coastal areas | ||||||
| Stormwater and flood control system | ||||||
| Public toilets and amenities |
Based on local need, councils may undertake, support or advocate for various types of community, economic and environmental initiatives. Below is a list of some of these.
For each, please indicate whether you feel that your council’s current service levels and spending are (1) far too little, (2) too little, (3) about right, (4) too much, or (5) far too much. Additionally, please comment on those you consider most in need of improvement.
If you feel unable to rate a particular item, you can leave it blank.
| Initiative | 1 Far too little |
2 Too little |
3 About right |
4 Too much |
5 Far too much |
Comment (optional) |
|---|---|---|---|---|---|---|
| Celebration of multiculturalism | ||||||
| Business development and support | ||||||
| Environmental conservation and climate change action | ||||||
| Opportunities for people of all abilities to participate in community life | ||||||
| Affordable housing development | ||||||
| Aged care and accommodation | ||||||
| Waste minimisation and recycling | ||||||
| Festivals and events | ||||||
| Skills development and networking opportunities | ||||||
| Placemaking to create lively public spaces | ||||||
| Newcomer attraction and retention | ||||||
| Community safety and crime prevention | ||||||
| Children and youth development | ||||||
| Celebration of Aboriginal and Torres Strait Islander culture | ||||||
| Heritage conservation | ||||||
| Child care | ||||||
| Tourism development and promotion | ||||||
| Grants and support for sports clubs and community organisations | ||||||
| Health promotion | ||||||
| Creative arts development |
Councils provide a wide range of events and facilities. Below is a list of some of these.
For each, please indicate whether you did not attend, or did attend, in the last twelve months. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether you attended a particular event or facility, you can leave it blank.
| Event or Facility | 1 No, I did not attend |
2 Yes, I did attend |
Comment (optional) |
|---|---|---|---|
| Regional library | |||
| Performing arts centre | |||
| Neighbourhood library | |||
| Community events such as Australia Day | |||
| Art gallery or museum |
Councils can communicate and consult with their residents through a number of different engagement methods. Below is a list of some of these.
For each, please indicate whether you consider it to be not important, or important, for your council's engagement and communication with you in future. Additionally, please comment on those you consider most important and/or in need of improvement.
If you feel unable to indicate whether a particular item is important, you can leave it blank.
| Engagement Method | 1 No, it is not important |
2 Yes, it is important |
Comment (optional) |
|---|---|---|---|
| Informal engagement with Councillors | |||
| Print newsletters | |||
| Forums and workshops | |||
Social media
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| Newspaper ads | |||
| Online engagement platform | |||
| Text messaging to mobile phones | |||
| Committees and panels | |||
| Informal engagement with council staff | |||
| Pop-up kiosks at events and key locations | |||
| Council's website | |||
| Surveys | |||
| Email newsletters | |||
| Billboards and banners | |||
| Posters and flyers |
Councils provide customer service to their residents through several different channels, including email, phone, social media, the council's website, and in person.
Please indicate which channel is most important to you.
If you can make time, we would love for you to answer one or more of following optional questions (select to view):
And finally, a few questions about you..
| Question | Answer |
|---|---|
| Reflecting on the last twelve months, how satisfied do you feel with your council's overall performance on a scale from zero to 10, where zero means no satisfaction at all and 10 means complete satisfaction? | |
| How likely are you to recommend your council to a family member or friend on a scale from zero to 10, where zero means highly unlikely and 10 means highly likely? | |
| How old are you? | |
| What is your gender? | |
| For how many years have you lived in your current council area? | |
| In what town or suburb do you usually live? | |
| Do you identify as Aboriginal or Torres Strait Islander? |
No
Yes Prefer not to say |
| Do you speak a language other than English at home? |
No
Yes Prefer not to say |
| Do you require assistance with day-to-day activities? |
No
Yes Prefer not to say |
| Do you have dependent children under the age of 18? |
No
Yes Prefer not to say |
| Do you rent the home you live in? |
No
Yes Prefer not to say |
| Are you paying a mortgage? |
No
Yes Prefer not to say |
| Thinking about paid work, do you currently work not at all, part time, or full time? | |
| Which best describes your annual household income before tax? | |
| Which best describes the industry you work or last worked in? | |
| Which best describes the level of education you have completed? | |
| If you would like to receive email newsletters from your council, please enter your email address. | |
| On average, in the last twelve months, how many hours per week did you do voluntary work through an organisation or group? |